Pixel corruption with ATI X800XT Mac edition

To allow running a 30 inch Cinema display, I installed an ATI X800XT AGP card in my Powermac G5 (3.5 GB RAM). After working well for a few days without excessive fan noise, it developed pixel corruption; whether in the post screen or after booting the OS. I replaced the card with another; this time it worked for two weeks before developing the same problem. Any solution?

In case anyone who's in the dark about this problem (I had as well), this is what I've found in ATI's web site:
http://support.ati.com/ics/support/KBAnswer.asp?questionID=30606
In spite of the lack of details as to what the problem is, is irrelevant. Unless your super-tech savvy and can solve the problem yourself, don't waist time asking them to fix the card. Tell them to replace it PERIOD (if ATI has any in-stock).
I bought my card from www.macsales.com and didn't send it to ATI because of all the rumors I heard about ATI's lousy costumer service (MAC people get the bad end of it). Long story short I was LUCKY to discover at the time, that they had an "open box" *+NVIDIA 6800 ULTRA+* for sale. After sending them a copy of ATI's report and sending a picture of my display, they sent me the card and only paid the difference in price.
If I were you, I would send it back to whomever you bought the card from, and let them deal with it on your behalf (depending on their sales policies) or get your money back. I do that with most products I buy.

Similar Messages

Does the Ati Radeon X800XT Mac edition fit the G5 quadcore?

Hi all still looking to find a way to upgrade from my 6600 (should have done when ordering my quad)
So i want to update to the Ati X800XT
Mac edition, but does it fit???
Any help or other suggestions welcome
Cheers
Reginald

The X800 is AGP
http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/6254001/wo/if3ga K1GaCv22zmC3yA1Z5FwMuG/5.PSLID?mco=632AACF5&nplm=TC534ZM%2FA
You have a choice of the PCI-Express cards discussed here
http://discussions.apple.com/thread.jspa?threadID=400773&tstart=0

Early 2009 MacPro with GTX 285 (Mac Edition) - Dual Monitor Setup

Hey Guys - I tried going through the forum to find this, and I think I see some common responses, but wanted to detail my question and make sure I have it right.
I have a MacPro (early 2009) with the EVGA GeForce GTX 285 Mac Edition GPU. I replaced the GT120 that came with the MacPro. I was initially planning on attaching two monitors to the GTX 285, but I have heard rumors that for smoother performance, I should hook up the GT120 as well and hook up one monitor to that one.
However, I am reading posts regarding other configurations (4870 and GT120, etc), and it seems like there are different responses. Basically, I am looking for better performance for graphics demanding application (gaming, photo-edit, movie, etc).
Thanks for your time and responses ahead of time.

I'm so happy that you're soooo happy. If you were so so happy, I would be disappointed. Blessed? You honor me Japamac-san. I have not bestowed blessings in years, it must have been accidental. Well, I am getting old, there's a reason people move away from me on the subway. I'm glad you interpreted it that way.
Well, ok, the cats out of the bag. I do expect 10.6.2 to do something significant for this card. For gosh sake something has to one day justify this investment...
Both EVGA and Nvidia say it's all up to Apple.
Apple says,... well Apple never says anything,.. but since they sell it on their website one would think it was in their interest to do their best. It's really not nice to sell one card as a 200 dollar option, granted 350 by itself, and another for well over 400 that is only marginally better. It's like looking for a Ford, changing your mind for the Porsche, and ending up getting a Ford with a Porsche sticker on it. This card wails in Windows, how can Apple deny that performance to it's own OS?
While OS changes are incremental one doesn't necessarily expect that all things related to the industry will be. CUDA and Open CL are emerging technologies, but the 285 is real and out there. And it has been for quite some time now. Perhaps more honest marketing campaigns are needed, something like, "Here's the best video card for the Mac out there in existence, you'll just have to wait a few years to see that for yourself, maybe".
Nah, it's not right, you buy a product for what it is, not for what it could be. If it gets better over time that's great, but right from the start it should be worth the price. The 285 hasn't been that yet.
And we 285 owners waited for Snow, with all the talk of Apple's unleashing the power of the GPU. It came and the card ran slower. 10.6.1,... well at least the OS ran better. 10.6.2, well I can't say much about it, but if one can believe what they read, it looks like Apple is at least aware of certain things to be especially worked on. The question for me is to what degree they fine tune things. Can it really be as difficult to create a driver for Nvidia cards, unlike the drivers for ATIs which seem to work with such ease? It's almost like Apple and ATI are intrinsically bound somehow. For instance, with the 285 a new game like COD4 runs just perfectly for me with a 30" monitor, but another game under Rosetta runs not too well at all. Put the 4870 in and COD4 runs very well but not as good as the 285. The Rosetta game however runs great with the ATI. It's things like that I find to be very weird.
If the history of OS X has shown us anything
The history of anything only shows me we learn nothing from it. That's my biggest fear in this case, but I'm encouraged by what I hear.
Expecting 10.6.1 or even 10.6.2, .3, or even .4 to be perfect
That's an odd thing isn't it? How long would car companies last if they fine tuned their cars by analyzing how they failed and crashed for their customers on the road? "Yo, Edsel, I think we need a way to stop them once they're going".
Yet as much as we pay for our computers and equipment we realize that the companies are using us as their R&D Depts. It's an interesting cycle, we're sold things that don't work well, give feedback to make them work well, and next time we buy the better product and it starts all over again.
Well, it's been an interesting chat, full of sound and fury, signifying... well, probably something.

Ati 3870 Mac edition which is the right one?

I've been looking over the weekend for a ATI 3870 card as an option for my mac pro. In different websites i've encountered 2 different cards all websites claim that it is the ATI 3870 mac/pc edition they are selling, however the 2 cards look very different physically.
Does anyone know what the difference is between these 2?
http://eshop.macsales.com/item/ATI%20Technologies/100435928/
http://www.provantage.com/ati-technologies-100-435928~4ATIT46L.htm
Thanks

I agree that the Proadvantage card might be a Mac compatible but the photo is wrong. Other dealers have made that mistake.
There are actually two Mac Editions of the Radeon HD 3870 being sold at MacSales (OWC):
http://eshop.macsales.com/item/ATI%20Technologies/100435928/
and
http://eshop.macsales.com/item/ATI%20Technologies/630ATI3870/
Message was edited by: rob_ART

ATI 3870 Mac edition help please!!!

I can't get my ATI 3870 Mac & PC edition video card to install any OS previous to 10.5.4 because apple does not support them. Can someone please help me. So far I have figured out I need to take the ATI kexts and put them on the install DVD using Pacifist. I am not sure how to make an installer or anything. Thanks in advanced.

I agree that the Proadvantage card might be a Mac compatible but the photo is wrong. Other dealers have made that mistake.
There are actually two Mac Editions of the Radeon HD 3870 being sold at MacSales (OWC):
http://eshop.macsales.com/item/ATI%20Technologies/100435928/
and
http://eshop.macsales.com/item/ATI%20Technologies/630ATI3870/
Message was edited by: rob_ART

ATI Radeeon X800XT Mac Edition - Upgrade experience

Though it's very expensive, for almost HK$6000, and it took me a month to get it, I was happy to be able to at last do the upgrade from the GeForce FX5200 coming along with my G5 when purchased.
But the happiness faded very quickly when I was using it, and after one full-day of trial I decided to get back to the GeForce FX5200 and become quite happy with it now, as at least it never crashes my system.
I have done a lot of things, but before everything this is the config of my G5:
Machine Name: Power Mac G5
Machine Model: PowerMac7,3
CPU Type: PowerPC G5 (2.2)
Number Of CPUs: 2
CPU Speed: 1.8 GHz
L2 Cache (per CPU): 512 KB
Memory: 1.25 GB
Bus Speed: 900 MHz
Boot ROM Version: 5.1.8f7
Serial Number: (omitted)
My OS:
Mac OS X Version 10.4.5
FIRST IMPRESSION
I had no problem with the phsycial work of putting the card in its place. But the system just booted up with a blank blue screen and a mouse pointer that responded.
To solve this, I put back the FX5200, installed the ATI software from the CD, and then reinserted the X800XT.
Fine..... if only I had been reminded of this. I'm used to carefully reading all manuals before action.
CRASH
At last, the system managed to boot up and things looked fine at first sight. But in 5 minutes, it crashed in the form of everything being frozen. I could only press the power button for 5 seconds to switch off and then switch back on the G5.
This situation repeated itself and it was quite consistently about 5 minutes.
Software/ROM update came to my mind, and so taking advantage of the 5 minutes every cycle, I downloaded the latest software from ATI and installed it.
CRASH CRASH
The ATI updates I did were:
ROM update: aug2005-radeon-universal-rom-update.dmg
ATI utilities 4.5.7: macosx-ati-displays-4-5-7.dmg
Driver update: ATI 10.3.6 SW Update.dmg
The ROM update required safe boot, and at that juncture I found that safe boot was, and remains to be, the only situation in which the X800XT would not crash my system. But in safe mode, playing a small movie clip still stopped itself in 10 minutes.
CRASH CRASH CRASH
The latest updates did not bring me any peace. The system still crashed by freezing itself, not only the screen but even the system operation as I was able to hear it.
I then moved on to the internet to check out what other people had experienced. My God, the installation of X800XT has been anything but friendly! Anyway, I got to find a solution.
I learnt from a few users that old ROM in combination with different versions of a file called "ATI ROM Xtender", located in the System\Library\Extensions\AppleNDRV folder, might provide a solution. I had 3 versions each of the two:
ATI ROM Xtender versions
1.2.1
1.2.5
1.2.7f2 (Newest)
ROM update versions:
104
108
109 (Newest)
And I tried the 9 combinations, and the result was CRASH CRASH CRASH.....
RESORT
At last I took the final step I was able to take: re-install the whole Mac OS X, on the understanding it could be some sort of extension conflict (or so called "kernel panic"?). Unlike Mac OS 9, there is no Extension Manager in Mac OS X to solve such conflict.
I tried 2 ways of reinstallation.
First, archived settings and reinstalled. Result: CRASH
Second, I used another blank, formatted, and verified hard disk to install Mac OS X afresh and booted the computer from this new system. Result: CRASH.
CONCLUSION
1. I cannot think of any more thing I can do. Any suggestion from the expert friends here is welcome and strongly appreciated.
2. It just seems to me that even X800XT claims to be built for Mac, from hardware to software they just do not work quite well together. Total mismtach. I don't mind ATI and Apple are not friends, but please let me know if they are not.
3. I would strongly advise anyone who is going to upgrade to X800XT to make sure, beside $, you have the time and any useful backup disk/software ready to help you in case there be any CRASH for you to solve.
4. Yes, CRASH may be a fact of life, but for customers it remains unsatisfactory. Even if I had managed to find an odd combination of ROM and software to solve the problem, I would have still found it ridiculous given the burden put on customers.
5. G5, as the way it is built, seems to be a computer whose hardware can customised for specialised use. But the fact I found is there's hardly any upgrade options. And even I had one now, it is not only unfriendly but also a failure! What a silver tower means beside looking pro?!

I have read the Apple article here:
http://docs.info.apple.com/article.html?artnum=300341
My G5 is of the late 2004, i.e. the time I bought it. So re-setting SMU is done by disconnecting the power supply for 15 seconds.
I have probably tried that as everytime I changed between the 2 cards, I disconnected the power supply beforehand.
One more thing I wanted to add. When I did the re-installation of Mac OS X using the Tiger DVD, I was on the X800XT. There was no crash druing the installation when the computer was booted from the DVD. And after the installation and booting from the new OS, which should be 10.4.0, the system first crashed when I was in the middle of downloading updates using the Software Update of Mac OS X.

Display corruption with ATI Radeon X800 XT

I installed an ATI Radeon X800XT card and my 23" Apple display got so corrupted I had to remove the card and get back to my old tested ATI Radeon 9650. The symptoms were as follows: soon after startup, a few white pixels appeared near the center of the display. In a matter of minutes, the amount of white pixels grew up exponentially until they grouped in eight vertical bands, thicker at the bottom of the display. If I dragged an application window across the screen, the window "snowed over" with pixel noise and became unusable. In Safe Mode, the card works well. Of course, in this mode I cannot test it with most graphics applications and Final Cut also does not work.
I have downloaded and installed all the latest (well, 2005) drivers from the ATI support website, posted a support ticket with the manufacturer and am now waiting for its response with abaited breath. Meanwhile, does someone on this forum know how I can make the new card work properly? Thank you for your help.
George
PowerMac G5 DP Mac OS X (10.4.8) 3.5 Gb RAM

I will check the fan later in the day and report back. Is it possible that in Safe Mode the fan spins and if I startup the usual way (unsafe mode?) it does not?
PowerMac G5 DP Mac OS X (10.4.8) 3.5 Gb RAM

Graphic Corruption with ATI Radeon Open Source Driver

Hello!
Using the latest "radeon" driver from the Arch repo I get weird blue stripes moving diagonally all across the screen as soon as the driver is loaded. KMS is on, without KMS I get no graphical issues.
I'm a former Catalyst user, fglrx is disabled and xorg.conf is deleted.
GPU: ATI Radeon HD4570
Any ideas?
Last edited by CHPE (2011-04-12 18:21:41)

I seem to have no problems at all with kernel versions <= 2.6.37-5. Seems to be a problem with the newer kernels?

ATI 9200 Mac Edition in D867 G4 MDD

Will this card work in a dual G4 867mhz MDD?
I am looking to replace the 32mb original card. I realize that i am removing a AGP card and adding a PCI.
I need to run dual display (I have 2 19" LCD monitors that both support analog or DVI)
I wish a regular PC compatable card would work because they are a heck of alot cheaper and could afford the 9800.

It can support two displays but one of the connectors is ADC and the adapter to convert to DVI is around $40
I think I'd rather spend $114 to get both screens going and loose the pain in the butt ADC and gain 4x better video memory.
This machine is used for HD video editing/graphics (Final cut pro HD, Photoshop, Etc.) will I see any improvment going with 128mb over 32?

PowerMac G5 - ATI Radeon Mac Edition + Apple 30" Cinema Display Issues

Hi everybody,
I just bought a 30" Apple Cinema Display for my (old but good) PowerMac G5 (2x2GHz).
I'm using Leopard 10.5.6. When hooked up to the running system everything ist fine. But i recently had to reinstall Leopard and then I noticed, that after I boot from the DVD the whole screen went black/grey - so no colors at a very low resolution. So I had to do a "blind" install. Does anybody know why this happens? And is a fix availbable? Same thing happens when I boot into a NetInstall oder Netboot Image - the whole screen becomes black/grey as if the OS couldn't find a Color Profile and/or Driver.
As said before - once Leopard is installed everything works fine.
Thank you for your help.
Best regards,
Georg Lechner

Ok, I think I kind of "solved" the problem. The issue has nothing to do with the Apple Cinema Display. I got the chance to hook up another display to that specific PM G5. Happens also with an BenQ TFT.
I think the problem is the installed Radeon 9600 Pro. Gives only black/grey during installation. (even with the 10.5.6 Install Disc)
No big deal so far. Problem solved for me, cause i switched from radeon to a geforce 6800 Ultra DLL.

Installed ATI Radeon 9800 Mac Edition and know QT Pro 7.1.1 has error's

I have a G4/1.2ghz (OWC Mercury 1.2ghz Processor Card Upgrade)
I added a ATI 9800 Mac Edition a couple of weeks ago so I could contiue using Apple's iLife and now when I try to open a QT movie it sends me to
Apple's QT 3rd party updates and I don't have any idea of which or any plug in I need at this point I have updated my card with ATI's January 2005 update and
all is well except for the QT movie I'm trying to play which is in .avi format and I do know that QT Pro doesn't play some .avi movies but this one played before the installation of the ATI Video Card ?

I don't know how it is related, but I, too added a 9800 Mac Edition to a G4 Gigabit. Worked great for about 2 weeks, then it began freezing during 3D graphic games... StarWars Battlefront is way addictive.
When I finally got around to testing, I found I could no longer convert .avi to dvd through Toast 7. I had also updated to Tiger with QT 7.1
The freezing seems to be related to the power supply. While every indication was that my PSU was over 300watts. Apple now says that at that time they measured power in Amps, just because... hey why don't you buy a new mac....
I am sourcing out a replacement supply and am temporarily back on my original rage 128 card.
I wonder out loud, I have the guts of a few external hadr drive cases, that have a similar power connection. Can one of them be used to power the card.
Does the video card absolutly have to be powered by the internal power supply...?

Can I replace an ATI RADEON 9800 PRO-(256MB)-MAC EDITION with Mac ATI Radeon 9800 Pro 128mb Video Card For G4/G5

Hi,
I am trying to help a friend whose graphics card has bust.
The old one was an ATI RADEON 9800 PRO-(256MB)-MAC EDITION.
I've been looking on ebay and it seems a lot cheaper to get a Mac ATI Radeon 9800 Pro 128mb Video Card For G4/G5.
Can I just swap them over? The connectors are not identical according to the photographs.
Thanks.

I'd like to thank everyone for all the really useful information in this thread. It helped me solve a similar problem, which I'll describe here briefly in case it helps someone else.
I have a 2004/5 dual 2 Ghz PowerPC G5 and an Apple Cinema HD display linked, as I later found out, with the now defunct ADC connector. The display suddenly started to look like that scene in The Matrix, when code falls like rain down the screen, and I worked out I needed to replace my Radeon 9800 pro video card (I discovered the board was blue when I removed a thick layer of dust).
I took japamac's excellent advice and bought a Geforce 6800 Ultra from the linked eBay seller in Hong Kong, who delivered it extremely quickly, along with the cables to plug it into the DVD drive power source and a CD with installation instructions. It was only then that I realised the card had two DVI connectors and my display needed ADC (I hadn't understood the difference).
eBay came to the rescue again with a seller who had a secondhand DVI to ADC adapter, which Apple produced when it phased out ADC about six years ago but no longer sells. It has its own power supply and looks like a large version of the Mac laptop power cables - and has added signifcantly to the pile of spaghetti under my desk.
Installing the Geforce 6800 Ultra is fiddly, and a bit scary if you're not used to delving into the insides of a Mac, but the instructions were clear and illustrated with useful photos. The video cable has four connectors. Two fit into the end of the card, the other two (linked in a Y shape) form a bridge between the DVD/superdrive and its power cable. You have to remove the DVD drive, unplug it, and then plug one of the two Y video card connectors into the DVD power cable and the other into the DVD drive itself. Then you replace the DVD drive, plug the two remaining cable connectors to the video card and ease it into the old card's AGP slot.
Finally, with the G5 reassembled, plug the adapter's DVI connection into the back of the card, plug the Cinema Display ADC cable into the adapter block, plug the adapter's USB cable into the G5 (this enables the the USB ports on the back of the display to work), and power up.
At the time of writing, the display has been up and running for a couple of hours and all seems fine.
Thanks again everyone for all your help and advice. If it wasn't for communities like this, it would be virtually impossible to solve problems with old but still serviceable Macs.

PM 7500 with ATI radeon 7000 PCI mac edition - slow running OS 9.1

Hello to all,
Well now have a PM 7500 with a G3 500 MHz, USB 1.1 and just installed a PCI ATI radeon 7000 mac edition video card from OWC.com. Installed the card, put in the ATI drivers that owc.com says I need and bummer, the card (32 meg of VRAM) is actually slower than my system video (doing tests with norton system info).
With this system, cannot upgrade to 9.2.1, most managed to go the "legit" way is 9.1. Any help again on this one would be appreciated.
Thanks
Eric McCann

Get the free OS 9 Helper @ http://eshop.macsales.com/OSXCenter/OS9Helper/Framework.cfm?topic=32
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Mavericks 10.9.1 and graphics corruption with mac pro early 2009

Mavericks 10.9.1 is causing graphics corruption with my mac pro early 2009.
ATI Radeon 4870 quit working altogether. Replaced with ATI Radeon 5870 and having different and weird graphics corruption issues.
Turned off screensaver because once I got all pink screen with occasional snowflakes flickering on screen. That has stopped now but other things still happening.

This procedure is a diagnostic test. It makes no changes to your data.
Please triple-click anywhere in the line below on this page to select it:
defaults read /Library/Preferences/com.apple.SoftwareUpdate | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign ($) to appear below what you entered.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there.
If any personal information appears in the output, anonymize before posting, but don’t remove the context.

Can I use an ATI Radeon 9000 Pro Mac Edition 128MB Video Card in a Mac Min

Looking to buy a Mac mini.
In 2004 I upgraded the graphics card in my dual processor 450 MHz G4 desktop with an ATI Radeon 9000 Pro Mac Edition 128MB Video Card to run a 20-inch Cinema Display.
Now my G4 has died (probably the power supply and I'm being told it's not worth it to fix---buy a Mac mini!)
But I've read that the graphics card in the Mac mini is not stellar and I'm wondering if I could reuse the ATI Radeon 9000 Pro Mac Edition 128MB Video Card in the Mac mini. Would this be a good thing to do?
Any thoughts/advice would be greatly appreciated!
Cheers,

There are people that claim to have hooked up a PCI-e 1x card (yes, the Mini uses PCI-e). But that requires some serious hardware modifications including soldering, a PC power supply, and so on. But that card is an old AGP card so even that wouldn't even work for what you've got.

Pixel corruption with ATI X800XT Mac edition

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