Pixels when changing channels

Received new replacement black box this week, all fine so far (shock horror!), apart from when I flick channels, the pictures pixelate for about 5 seconds, which is quite annoying. The new broadband channels dont do this. Any suggestions? Cheers!

Hi Ggmcintosh,
The only time I have experienced the problem you mentioned is on the channel where my reception hasn't been great. You could try Rescanning your channels to see if this makes a difference.
Thanks
Paddy
BTCare Community Mod
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Edit
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Message was edited by: Ralph Johns (UK)

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Bananapancakes wrote:
We used to have Dish and it had one amazing feature that AT&T doesn't have. When I have live tv paused or just rewound back a bit, and then I accidentally hit a number button or the channel up/down button, with AT&T the channel gets changed and I lose the show I was watching. So very infuriating. With Dish, a little window popped up that asked if I was sure I wanted to change channels and switch to live tv, click yes to change or no to stay where you are on the current channel. It's starting to become a deal breaker. Seriously considering switching back because of this one problem, it matters.
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If you want to pause a program, press Record to start it recording and can just watch the recording, will include everything in the buffer, so could go back/forth on the recording.
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Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

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Message Edited by sabretooth on 12-01-2009 11:59 PM
Message Edited by sabretooth on 12-02-2009 12:01 AM

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