Pixma ip 1500 does not print in color even with a new cartridge

Put in a new BCI-21/24C color cartiridge. The printer will not print in color. I have cleaned the nozzles, run alignments, etc. Any ideas?

Hi Rickvid,
If the cleanings and alignments did not get the ink to print, the printer will require servicing; please call or email us at one of the methods on the Contact Us page to obtain your servicing options.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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