Pixma mg5220 has error code 5012, makes a loud sound and won't work.
I have a pixma mg5220 all in one printer. Error code 5012 shows and a loud sound occurs. Running windows8.1 on hp smarttouch 15 812, MIGHT BE b12 It's hard to read. This happens rarely, but when it does, I don't know when it will start to work again. Any suggestions, please?
Hi roxyoung56, To try and resolve the error, please turn off the printer, unplug the power cord and wait for at least 10 minutes, then reconnect the power cord and turn the unit back on again. If the error still displays, the printer will require servicing. Please call or email us at one of the methods on the Contact Us page to obtain your servicing options.
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Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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To try and resolve the issue, you will want to ensure that there are no obstructions in the printer that may be causing the error. To do this, please follow the steps located here. If you still receive the error, the printer will require servicing. Please call or email us using one of the methods on the Contact Us page for further assistance.
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