PIXMA MG7120 Firmware 4.04 warning

Firmware upgrade will cause printer crashes.  Printer randomly powers down.  On power up given caution "Power was not turned off corectly the lat time.  Press the (O) button when turning power off."
Have discussed with 2nd level tech support at Canon Canada and it's news to them.  I really appreciate the extra ink going down range everytime I power up the printer.
So if you thought the printer powering down was due to your cat....

Installed the new firmware, and the printer stayed on all night.  I think the fix worked.  Thanks Canon and to users who brought the problem to the attention of the right people.

Similar Messages

  • Canon PIXMA MG7120 My Image Garden feature doesn't print after downloading Mavericks

    I have a Canon PIXMA MG7120 printer.  I printed cards on photo paper just fine prior to downloading Mavericks.  I go to the option to make and print a card.  Once that is selected, I choose one photo to load into the card.  I drag the photo to the actual card template.  When I chose to add a second photo the whole program closes.  Can any one help?  this is what I am left with:
    Process:    
    My Image Garden [682]
    Path:       
    /Applications/Canon Utilities/*/My Image Garden.app/Contents/MacOS/My Image Garden
    Identifier: 
    jp.co.canon.MyImageGarden
    Version:    
    2.1.0 (2.1.0)
    Build Info: 
    My Image Garden-1~1
    Code Type:  
    X86 (Native)
    Parent Process:  launchd [143]
    Responsible:
    My Image Garden [682]
    User ID:    
    501
    Date/Time:  
    2014-06-16 13:57:00.546 -0700
    OS Version: 
    Mac OS X 10.9.3 (13D65)
    Report Version:  11
    Anonymous UUID:  F5EB15C9-542D-A585-77E9-A586CE33B3C9
    Sleep/Wake UUID: C91F3C2B-13F0-4017-B553-2DE364BD0ABC
    Crashed Thread:  15
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: '-[__NSCFDictionary setObject:forKey:]: mutating method sent to immutable object'
    Application Specific Backtrace 1:
    0   CoreFoundation                 
    0x94589471 __raiseError + 193
    1   libobjc.A.dylib                
    0x98010091 objc_exception_throw + 162
    2   CoreFoundation                 
    0x9458938b +[NSException raise:format:] + 139
    3   CoreFoundation                 
    0x944ab2b7 -[__NSCFDictionary setObject:forKey:] + 103
    4   cnmigcommon                    
    0x00101a9b +[CGImageUtility mergeDictionary:andSrc:] + 395
    5   cnmigcommon                    
    0x00101a9b +[CGImageUtility mergeDictionary:andSrc:] + 395
    6   cnmigcommon                    
    0x00101a9b +[CGImageUtility mergeDictionary:andSrc:] + 395
    7   cnmigcommon                    
    0x00101032 +[CGImageUtility saveTo:filepath:fileType:metadata:orgImgMetadata:err:] + 295
    8   cnmigcommon                    
    0x00100ee9 +[CGImageUtility saveTo:filepath:fileType:metadata:originalPath:err:] + 162
    9   cnmigcommon                    
    0x00101457 +[CGImageUtility saveToJPEG:filepath:metadata:originalPath:err:] + 84
    10  cnmigcommon                    
    0x001013f9 +[CGImageUtility saveToJPEG:filepath:metadata:originalPath:quality:err:] + 172
    11  cnmigcommonedit                
    0x15ccfe37 -[EditDataManagerBase createCacheFile:cachePath:size:convertARGB:] + 369
    12  cnmigcommonedit                
    0x15cbad04 -[PictureThumbnailListViewController addThumbnails:isDoAdd:andFocus:] + 579
    13  cnmigcommonedit                
    0x15cb0230 -[EditViewBase evCopyImages:copiedImages:] + 1597
    14  cnmigcommonedit                
    0x15cafb86 -[EditViewBase evAddImagesOnWorkerThread:] + 105
    15  libobjc.A.dylib                
    0x9801c2af -[NSObject performSelector:withObject:] + 70
    16  cnmigcommon                    
    0x000fa2e0 -[MessageWindowController doWork:] + 289
    17  Foundation                     
    0x923c7f0e -[NSThread main] + 45
    18  Foundation                     
    0x923c7e66 __NSThread__main__ + 1426
    19  libsystem_pthread.dylib        
    0x927155fb _pthread_body + 144
    20  libsystem_pthread.dylib        
    0x92715485 _pthread_struct_init + 0
    21  libsystem_pthread.dylib        
    0x9271acf2 thread_start + 34
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib   
    0x94391f7a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x9439116c mach_msg + 68
    2   com.apple.CoreFoundation 
    0x9449ac09 __CFRunLoopServiceMachPort + 169
    3   com.apple.CoreFoundation 
    0x9449a1e1 __CFRunLoopRun + 1393
    4   com.apple.CoreFoundation 
    0x944999fa CFRunLoopRunSpecific + 394
    5   com.apple.CoreFoundation 
    0x9449985b CFRunLoopRunInMode + 123
    6   com.apple.HIToolbox      
    0x93cc0b5d RunCurrentEventLoopInMode + 259
    7   com.apple.HIToolbox      
    0x93cc08e2 ReceiveNextEventCommon + 526
    8   com.apple.HIToolbox      
    0x93cc06bd _BlockUntilNextEventMatchingListInModeWithFilter + 92
    9   com.apple.AppKit         
    0x98753369 _DPSNextEvent + 1602
    10  com.apple.AppKit         
    0x98752890 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
    11  com.apple.AppKit         
    0x98ad0edc -[NSApplication _realDoModalLoop:peek:] + 828
    12  com.apple.AppKit         
    0x98ad0b8d -[NSApplication _doModalLoop:peek:] + 209
    13  com.apple.AppKit         
    0x98acf556 -[NSApplication runModalForWindow:] + 235
    14  jp.co.canon.cnmigcommon  
    0x000f9ce7 -[ModalWindowController showWindow:] + 90
    15  com.apple.Foundation     
    0x9238e700 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 878
    16  com.apple.Foundation     
    0x9238e2a5 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 159
    17  jp.co.canon.cnmigcommon  
    0x000fa19a -[MessageWindowController runModalWithSelector:toTarget:withObject:] + 231
    18  jp.co.canon.cnmigcommonedit  
    0x15caf8e4 -[EditViewBase addImagesToWorkshop:addedImages:] + 1971
    19  jp.co.canon.cnmigcommonedit  
    0x15cb5211 -[EditViewBaseController addImageFromOpenDialog:] + 1210
    20  jp.co.canon.cnmigcommonedit  
    0x15cb74e2 -[EditFuncViewController addImageAction:] + 44
    21  jp.co.canon.cnmigcommonedit  
    0x15cb73d2 -[EditFuncViewController buttonAction:] + 355
    22  libobjc.A.dylib          
    0x9801c2af -[NSObject performSelector:withObject:] + 70
    23  com.apple.AppKit         
    0x9897f8a5 -[NSApplication sendAction:to:from:] + 438
    24  com.apple.AppKit         
    0x9897f6ad -[NSControl sendAction:to:] + 102
    25  com.apple.AppKit         
    0x989cec7b -[NSCell _sendActionFrom:] + 159
    26  com.apple.AppKit         
    0x989e9f2a -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2465
    27  com.apple.AppKit         
    0x989e9161 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 513
    28  com.apple.AppKit         
    0x989e8785 -[NSControl mouseDown:] + 690
    29  jp.co.canon.cnmigvacontrol
    0x00071b82 -[VAHUDButton mouseDown:] + 173
    30  com.apple.AppKit         
    0x98964a9d -[NSWindow sendEvent:] + 11953
    31  jp.co.canon.MyImageGarden
    0x00004244 -[MainWindow sendEvent:] + 667
    32  com.apple.AppKit         
    0x9890091d -[NSApplication sendEvent:] + 4034
    33  com.apple.AppKit         
    0x987451dc -[NSApplication run] + 823
    34  com.apple.AppKit         
    0x9872e018 NSApplicationMain + 1165
    35  jp.co.canon.MyImageGarden
    0x00002f95 start + 53
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x94397992 kevent64 + 10
    1   libdispatch.dylib        
    0x9b2b9899 _dispatch_mgr_invoke + 238
    2   libdispatch.dylib        
    0x9b2b9532 _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib   
    0x94391f7a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x9439116c mach_msg + 68
    2   com.apple.CoreFoundation 
    0x9449ac09 __CFRunLoopServiceMachPort + 169
    3   com.apple.CoreFoundation 
    0x9449a1e1 __CFRunLoopRun + 1393
    4   com.apple.CoreFoundation 
    0x944999fa CFRunLoopRunSpecific + 394
    5   com.apple.CoreFoundation 
    0x9449985b CFRunLoopRunInMode + 123
    6   com.apple.AppKit         
    0x988fcb88 _NSEventThread + 283
    7   libsystem_pthread.dylib  
    0x927155fb _pthread_body + 144
    8   libsystem_pthread.dylib  
    0x92715485 _pthread_start + 130
    9   libsystem_pthread.dylib  
    0x9271acf2 thread_start + 34
    Thread 3:: CVDisplayLink
    0   libsystem_kernel.dylib   
    0x943967ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x92717d1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib  
    0x92719bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreVideo      
    0x99654540 CVDisplayLink::runIOThread() + 936
    4   com.apple.CoreVideo      
    0x99654180 startIOThread(void*) + 159
    5   libsystem_pthread.dylib  
    0x927155fb _pthread_body + 144
    6   libsystem_pthread.dylib  
    0x92715485 _pthread_start + 130
    7   libsystem_pthread.dylib  
    0x9271acf2 thread_start + 34
    Thread 4:
    0   libsystem_kernel.dylib   
    0x94397046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x92716dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib  
    0x9271acce start_wqthread + 30
    Thread 5:
    0   libsystem_kernel.dylib   
    0x94397046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x92716dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib  
    0x9271acce start_wqthread + 30
    Thread 6:
    0   libsystem_kernel.dylib   
    0x94397046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x92716dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib  
    0x9271acce start_wqthread + 30
    Thread 7:
    0   libsystem_kernel.dylib   
    0x94397046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x92716dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib  
    0x9271acce start_wqthread + 30
    Thread 8:
    0   libsystem_kernel.dylib   
    0x94396b76 __semwait_signal + 10
    1   libsystem_c.dylib        
    0x9b4dafb7 nanosleep$UNIX2003 + 219
    2   com.apple.Foundation     
    0x924186cf +[NSThread sleepUntilDate:] + 219
    3   com.apple.imageKit       
    0x9aa4645f -[IKTaskManager taskLoop] + 974
    4   com.apple.Foundation     
    0x923c7f0e -[NSThread main] + 45
    5   com.apple.Foundation     
    0x923c7e66 __NSThread__main__ + 1426
    6   libsystem_pthread.dylib  
    0x927155fb _pthread_body + 144
    7   libsystem_pthread.dylib  
    0x92715485 _pthread_start + 130
    8   libsystem_pthread.dylib  
    0x9271acf2 thread_start + 34
    Thread 9:
    0   libsystem_kernel.dylib   
    0x94397046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x92716dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib  
    0x9271acce start_wqthread + 30
    Thread 10:
    0   libsystem_kernel.dylib   
    0x94396b76 __semwait_signal + 10
    1   libsystem_c.dylib        
    0x9b4dafb7 nanosleep$UNIX2003 + 219
    2   com.apple.Foundation     
    0x924186cf +[NSThread sleepUntilDate:] + 219
    3   com.apple.imageKit       
    0x9aa4645f -[IKTaskManager taskLoop] + 974
    4   com.apple.Foundation     
    0x923c7f0e -[NSThread main] + 45
    5   com.apple.Foundation     
    0x923c7e66 __NSThread__main__ + 1426
    6   libsystem_pthread.dylib  
    0x927155fb _pthread_body + 144
    7   libsystem_pthread.dylib  
    0x92715485 _pthread_start + 130
    8   libsystem_pthread.dylib  
    0x9271acf2 thread_start + 34
    Thread 11:
    0   libsystem_kernel.dylib   
    0x94397046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x92716dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib  
    0x9271acce start_wqthread + 30
    Thread 12:
    0   libsystem_kernel.dylib   
    0x94397046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x92716dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib  
    0x9271acce start_wqthread + 30
    Thread 13:
    0   libsystem_kernel.dylib   
    0x94397046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x92716dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib  
    0x9271acce start_wqthread + 30
    Thread 14:: com.apple.CoreAnimation.render-server
    0   libsystem_kernel.dylib   
    0x94391f7a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x9439116c mach_msg + 68
    2   com.apple.QuartzCore     
    0x993fca39 CA::Render::Server::server_thread(void*) + 232
    3   com.apple.QuartzCore     
    0x993fc948 thread_fun + 29
    4   libsystem_pthread.dylib  
    0x927155fb _pthread_body + 144
    5   libsystem_pthread.dylib  
    0x92715485 _pthread_start + 130
    6   libsystem_pthread.dylib  
    0x9271acf2 thread_start + 34
    Thread 15 Crashed:
    0   com.apple.CoreFoundation 
    0x94589dc7 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
    1   com.apple.CoreFoundation 
    0x94589770 __raiseError + 960
    2   libobjc.A.dylib          
    0x98010091 objc_exception_throw + 162
    3   com.apple.CoreFoundation 
    0x9458938b +[NSException raise:format:] + 139
    4   com.apple.CoreFoundation 
    0x944ab2b7 -[__NSCFDictionary setObject:forKey:] + 103
    5   jp.co.canon.cnmigcommon  
    0x00101a9b +[CGImageUtility mergeDictionary:andSrc:] + 395
    6   jp.co.canon.cnmigcommon  
    0x00101a9b +[CGImageUtility mergeDictionary:andSrc:] + 395
    7   jp.co.canon.cnmigcommon  
    0x00101a9b +[CGImageUtility mergeDictionary:andSrc:] + 395
    8   jp.co.canon.cnmigcommon  
    0x00101032 +[CGImageUtility saveTo:filepath:fileType:metadata:orgImgMetadata:err:] + 295
    9   jp.co.canon.cnmigcommon  
    0x00100ee9 +[CGImageUtility saveTo:filepath:fileType:metadata:originalPath:err:] + 162
    10  jp.co.canon.cnmigcommon  
    0x00101457 +[CGImageUtility saveToJPEG:filepath:metadata:originalPath:err:] + 84
    11  jp.co.canon.cnmigcommon  
    0x001013f9 +[CGImageUtility saveToJPEG:filepath:metadata:originalPath:quality:err:] + 172
    12  jp.co.canon.cnmigcommonedit  
    0x15ccfe37 -[EditDataManagerBase createCacheFile:cachePath:size:convertARGB:] + 369
    13  jp.co.canon.cnmigcommonedit  
    0x15cbad04 -[PictureThumbnailListViewController addThumbnails:isDoAdd:andFocus:] + 579
    14  jp.co.canon.cnmigcommonedit  
    0x15cb0230 -[EditViewBase evCopyImages:copiedImages:] + 1597
    15  jp.co.canon.cnmigcommonedit  
    0x15cafb86 -[EditViewBase evAddImagesOnWorkerThread:] + 105
    16  libobjc.A.dylib          
    0x9801c2af -[NSObject performSelector:withObject:] + 70
    17  jp.co.canon.cnmigcommon  
    0x000fa2e0 -[MessageWindowController doWork:] + 289
    18  com.apple.Foundation     
    0x923c7f0e -[NSThread main] + 45
    19  com.apple.Foundation     
    0x923c7e66 __NSThread__main__ + 1426
    20  libsystem_pthread.dylib  
    0x927155fb _pthread_body + 144
    21  libsystem_pthread.dylib  
    0x92715485 _pthread_start + 130
    22  libsystem_pthread.dylib  
    0x9271acf2 thread_start + 34
    Thread 15 crashed with X86 Thread State (32-bit):
      eax: 0x00000001  ebx: 0x02d96800  ecx: 0x00000000  edx: 0x00000000
      edi: 0x154cc620  esi: 0x945893be  ebp: 0xb05a5f68  esp: 0xb05a5f60
       ss: 0x00000023  efl: 0x00000286  eip: 0x94589dc7   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
      cr2: 0x15ef1000
    Logical CPU:
    2
    Error Code: 
    0x00000000
    Trap Number:
    3
    Binary Images:
    0x1000 -
    0x4effb +jp.co.canon.MyImageGarden (2.1.0 - 2.1.0) <2A3E4864-8C55-3229-973D-C9C6809416F6> /Applications/Canon Utilities/*/My Image Garden.app/Contents/MacOS/My Image Garden
       0x70000 -
    0xbfff5 +jp.co.canon.cnmigvacontrol (2.1.0 - 2.1.0) <F53881EE-FE81-3C19-89AD-FD1EC39C62B2> /Applications/Canon Utilities/*/My Image Garden.app/Contents/Frameworks/cnmigvacontrol.framework/Versions/A/cnmigvacontr ol
       0xec000 -   0x147ff7 +jp.co.canon.cnmigcommon (2.1.0 - 2.1.0) <B9FDD219-54C2-37C7-8BDD-53BD5D56FC5D> /Applications/Canon Utilities/*/My Image Garden.app/Contents/Frameworks/cnmigcommon.framework/Versions/A/cnmigcommon
      0x179000 -   0x181ffc +jp.co.canon.cnmigcipehelper (2.1.0 - 2.1.0) <CDDD203D-1C01-3431-A599-4E9492E89F1D> /Applications/Canon Utilities/*/My Image Garden.app/Contents/Frameworks/cnmigcipehelper.framework/Versions/A/cnmigcipehe lper
      0x18a000 -   0x1f0fd9 +com.canon.ir-sdk.cnpacnoc (1.1.0.0 - cnpacnoc Version 1.1.0.0.2) /Applications/Canon Utilities/*/My Image Garden.app/Contents/Frameworks/cnpacnoc.framework/Versions/A/cnpacnoc
      0x230000 -   0x28eff3 +com.canon.ir-sdk.cnpactoc (1.1.0.0 - cnpactoc Version 1.1.0.0.2) /Applications/Canon Utilities/*/My Image Garden.app/Contents/Frameworks/cnpactoc.framework/Versions/A/cnpactoc
      0x2cd000 -   0x333fcb +com.canon.ir-sdk.cnpajaoc (31.4.0.0 - cnpajaoc Version 31.4.0.0.2) /Applications/Canon Utilities/*/My Image Garden.app/Contents/Frameworks/cnpajaoc.framework/Versions/A/cnpajaoc
      0x35d000 -   0x3e0ff3 +com.canon.ir-sdk.cnpakroc (1.1.0.0 - cnpakroc Version 1.1.0.0.2) /Applications/Canon Utilities/*/My Image Garden.app/Contents/Frameworks/cnpakroc.framework/Versions/A/cnpakroc
      0x40b000 -   0x454fe7 +Canon.cnpapgmg (2.0.0.3 - cnpapgmg Version 2.0.0.3.1) /Applications/Canon Utilities/*/My Image Garden.app/Contents/Frameworks/cnpapgmg.framework/Versions/A/cnpapgmg
      0x470000 -   0x4cdfd7 +com.canon.ir-sdk.cocr (2.9.0.2 - cocr Version 2.9.0.2.1) /Applications/Canon Utilities/*/My Image Garden.app/Contents/Frameworks/cocr.framework/Versions/A/cocr
      0x601000 -   0x734fe7 +com.canon.ir-sdk.pafcv2 (2.3.1 - pafcv2 Version 2.3.0.1.1) /Applications/Canon Utilities/*/My Image Garden.app/Contents/Frameworks/pafcv2.framework/Versions/A/pafcv2
      0x76d000 -   0x81dfcf +com.canon.ir-sdk.rdd20 (rdd20 Version 3.1.0.0 - 3.1.0.0.2) /Applications/Canon Utilities/*/My Image Garden.app/Contents/Frameworks/rdd20.framework/Versions/A/rdd20
      0x8a7000 -   0x9b6fef +com.canon.ir-sdk.rdd20cn (rdd20cn Version 3.1.0.0 - 3.1.0.0.2) /Applications/Canon Utilities/*/My Image Garden.app/Contents/Frameworks/rdd20cn.framework/Versions/A/rdd20cn
      0xa12000 -   0xb7bfef +com.canon.ir-sdk.rdd20ct (rdd20ct Version 3.1.0.0 - 3.1.0.0.2) /Applications/Canon Utilities/*/My Image Garden.app/Contents/Frameworks/rdd20ct.framework/Versions/A/rdd20ct
      0xbe2000 -   0xcfb06f +com.canon.ir-sdk.rdd20kr (rdd20kr Version 3.1.0.0 - 3.1.0.0.2) /Applications/Canon Utilities/*/My Image Garden.app/Contents/Frameworks/rdd20kr.framework/Versions/A/rdd20kr
      0xd56000 -   0xd66ffe +cnmigpdfutility (1) <C6D49076-E0A5-30B2-9D1C-B6035A73FDB3> /Applications/Canon Utilities/*/My Image Garden.app/Contents/Frameworks/cnmigpdfutility.framework/Versions/A/cnmigpdfuti lity
      0xd6f000 -   0xdc4fcb +jp.co.canon.bj.printer.app.EPPEX.nsrlib (NSRLIB Version 2.0.0 - 2.0.0) /Applications/Canon Utilities/*/My Image Garden.app/Contents/Frameworks/NSRLIB.framework/Versions/A/NSRLIB
      0xdcc000 -   0xeb2ff7 +jp.co.canon.pdc (PDC Version 2.0.3 - 2.0.3) <353C07A9-035D-3973-9C17-F4BA95216FD5> /Applications/Canon Utilities/*/My Image Garden.app/Contents/Frameworks/PDC.framework/Versions/A/PDC
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    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • How do I print MIRROR image of lettering using Canon PIXMA MG7120

    Are you using Windows or Mac?

    When you have the print dialog box open, select preferences, then change the media type to 'Other papers'>'T-shirt transfers.' This should mirror the image.

  • Canon pixma does not support printing 4 photos per sheet:

    Looking for download commercial software to allow 4 photos (3.5 x 5) per sheet on canon pixma 7120 with macpro
    thanks
    stephenlco

    Hi stephenlco,
    The software My Image Garden that was bundled with your PIXMA MG7120 will allow you to print 4 photos per sheet.
    To use My Image Garden, please follow these steps:
     1.  Open My Image Garden.
     2.  Select the photo that you wish to print.
     3.  At the bottom, please select New Art and then click on Photo Layout.
     4.  In the Theme List, select the layout that you wish to use and click OK.
     5.  Make any desired changes and click Print.
    If you continue to have difficulties, please contact our support group using the following link:
    http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • Reset or change Open Firmware Password

    I recently set up a few computers with an Open Firmware Password.
    I've read the following information on the Apple Support Site:
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    Here it says that an administrator can reset or change the Open Firmware Password, but it does not say how to do it. Can someone explain how I can reset or change a password.
    Message was edited by: StefSOFT

    Insert your "Mac OS X Install Disc" for Leopard, it contains a program to set and reset the firmware password. Because the corresponding folder on the disc is hidden you have to change directory by choosing "Go to folder" from the "Go to" Finder menu and typing in the dialog box:
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    Now Finder will display the contents of that folder. Copy "Firmware-Password" to your Applications folder. You have to be an administrator in order to change the password with that program. Let me know if that worked for you.
    floba

  • Banding issue with brand new MG7550 in Win 8.1

    Hi there,
    I'm running some test prints on a new Pixma MG7550, but I'm getting a consistent vertical banding on landscape photo prints (i.e. horizontal bands on portrait prints).  It's really noticable on gradients, but is there regardless of colour.  It looks like a slightly darker line every 8mm or so. 
    Here are the details:
    Pixma MG7550 (Firmware 2.020)
    Windows 8.1 Pro 64 bit (Auto update enabled and up to date)
    Printer installed on network via ethernet (no other connection)
    Canon inkjet printer driver 2.80
    Stock (included) cartridges installed
    Printing from Windows photo viewer
    A4 HP glossy photo paper (landscape mode)
    For what it's worth, I was very careful in the setup process and followed all the instructions to the letter.  
    The print tests look fine, no missing content or obvious errors.  The printed image looks just like the reference one.
    I've run nozzle checks, head alignments and the clean utility.  
    I haven't run a deep clean as I understand that this is only necessary when you are sure it is a cleaning problem and I really don't know.  
    I've updated the printer firmware, but the problem is exactly the same, before and after.
    I suspect it may be a Windows 8.1 issue, but only because the Canon site refers to a similar-sounding problem in Windows Vista (where it suggests upgrading to Service Pack 2).  
    If anyone can offer any ideas, I would really appreciate it.
    Thanks! 
    Solved!
    Go to Solution.

    Glad it worked out.
    I have a Pixma Pro-100 with XPS driver, so my experience is based on that, but I believe they all work the same. As far as the XPS driver is concerned, when you install the XPS driver the computer sees two printers - an MG7550 and an MG7550XPS. If you don't make the XPS printer your default printer in Windows, or specifically choose the XPS printer from the Print menu of your application, then the XPS driver isn't being used.
    There is also a lot of Internet discussion over whether or not Windows has a 16-bit printing process.
    I have experimented with both. 1. I have not seen a photo printing quality difference visually with XPS over non-XPS. 2. Using the XPS driver hasn't created any negatives that I have seen.  So, I use the XPS version just in case there are some subtle benefits I don't see.
    But, if you want XPS then you need to be sure to select it.
    The print head sticking option moves the head further from the paper; usually selected for heavier weight paper. I don't know anything about the HP paper you are using, and don't know if there a re negatives with selecting it for lighter weight paper, but since you made two changes I would suggest you uncheck that option and print from PS just to see if there is a difference.
    John Hoffman
    Conway, NH
    1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

  • Looking for a Photo Printer

    Hello everyone. I am looking for a small printer that I can take with me to my photo session that can print glossy photos Something that can do the 8x10s or smaller.

    Hi again Kolourl3lind,
    Since you are looking for a compact photo printer, I recommend either the PIXMA iP100 or (maybe) the SELPHY CP900.  With the iP100, you will get better support for connecting the printer to a computer.  The CP900 is more suited for printing directly from a memory card or camera.  Both will produce excellent quality photo prints, but you are limited in size on the CP900 to around 4x6 prints.
    Of course, the PIXMA MG7120 is a good option as well.  This printer will allow you to print larger sizes and directly from a memory card.  However, it has some features you don't need (like scanning and copying) and it's definitely not as portable as the other two.
    My best suggestion is to contact our Sales Department.  Our agents will be happy to discuss the best model for your needs.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • Gatekeeper settings--app damaged

    I made the mistake of listening to other Mac users when I wanted to get wifi who told me I didn't need to pay for an airport product. So I bought a Linksys router. After having a Panic yesterday I was advised to make sure my software & OS was up to date (there was a firmware update for my MacBookPro which I quickly & easily took care of) & also to update router firmware.
    In the process of trying to do this, I discovered that the previous version of Cisco Connect software showed unsupported OS when I tried to open it. So needed to update. Finally found a link that was suposed to be for a Mountain Lion compatible update.
    I downloaded it & then tried to open Set Up I would get a warning saying it was damaged but then help said modified or damaged.
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    For the setting Identified Developers which seems to be the default, part of it says:
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    Just wondering how that applies to updates? I keep getting this same message, but I'm wondering, since it is an update of an earlier version whether maybe that is triggering the warning rather than something really being wrong w the software?
    I have downloaded it 3x & I keep getting this same message so I don't know if the software is really faulty or if maybe Gatekeeper isn't recognizing it as an update or what.
    The previous version that was installed, I suppose I could have updated to a compatible version if I had realized it needed to be done before upgrading from Snow Leopard to Mountain Lion. Also while Mountain Lion found Parallels 5 as incompatible, it didn't identify Cisco Connect as incompatibile w Mountain Lion.
    I think I'm going to give up on the Linksys router. Their website wasn't very helpful & it has taken hours of my time just trying to get this part of it done & then I was going to upgrade the firmware which it warned could permanently damage the router if the update was interrupted. So I was going to download it 1st & then install from download--after I found it since I have intermittent loss of connection all the time.
    But w all this, wondering again about the Gatekeeper functions whether this software really was damaged or whether there was a malicious or dangerous or corrupted change or whether it just didn't comply w Gatekeeper requirements?
    So how do you tell about this & what to do about it?  I mean the original warning sounded like it was all about it being damaged, but then as I read further it coudl also be that it has been changed since it was signed or whatever.
    Seems like this could use some tweaking since there is a difference between software being damaged maybe during a download that I suppose could happen even from a trusted vendor vs potentially malicious software.
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    Go to the spotlight search and type in settings, then you'll need to click on that then go to general and then reset home scren layout, so it will come back to your home screen.
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  • Bricked iTouch

    I tried to update my 2G iPod Touch from 3.1.3 to iOS4 yesterday. About halfway through the process, iTunes came up with a numberless error saying that the iTunes Store could not be reached at this time. I have tried countless times over the last 36 hours to re-reach the iTunes Store to finish the download, but to no avail. The iPod has the USB Cable and arrow to iTunes on the screen, and when I do connect it to iTunes, the only option I have when secondarily clicking on it is to Eject. WHAT THE JUNK!?!?!? Because of this, I am unable to downgrade. I don't know what to do now. HELP!!!!

    I have found a way to re-install the 3.1.2 firmware. Be warned that you will lose all your apps and data and have to restore everything. Any app specific data not also in a desktop version is also gone. Using the developer firmware download. Be sure the file of firmware is on the desktop. Option click on restore in iTunes and then navigate to where the file is.

  • Paper does not fit in paper tray

    I just received my PIXMA MG7120 and it seems as though my paper tray is too small.  No matter how much i try the width and length is not adequate to fit standard 8.5 x 11 paper.  The measurement of the tray sent to me is: 8" wide from paper guide to guide and 8" long from topof gray guide to bottomof black end/guide.  Do i have the wrong tray?  Obviously if i can't use the tray, i can't use the printer.  Help!

    I was just going thru the same issue!!! I read nothing about two trays up front. Thank you for posting this! Problem solved

  • X6 contacts bar gone, software prob?

    Hi all, new to the site so forgive me if this is posted in the wrong place.
    My phone alerted me to a important software update last night (5/1/11) so I downloaded it, and once the phone had restarted, the contacts bar was missing..
    I went into the menu to reselect it etc and still nothing?
    nokia emailed me back with steps on how to do it, and advised a soft reset which didn't work, then a master reset that also didn't work.
    The phone is a  nokia x6, its a few months old and was a brand new replacement from orange (other problems with old handsets not related) and no one seems to know why the contacts bar has gone when all settings etc are set for it to be there?
    This is the only problem, nothing else is wrong with the phone, nor was there any problems prior to the software update
    anyone else had/got this problem or know how I can solve it without the need to send my phone away to nokia for repair?
    There are no repair centers on the isle of Wight so getting it flashed local is not going to happen.
    Any help would be great

    Network locks are completely independent from network variant firmware on a phone.
    I.e. if you decided to take your phone to get it flashed to generic Nokia firmware that will not remove the network lock.
    Conversely, if you unlock your phone from the network provider (Orange in your case) so that you can use any network SIM, that will not remove the network branded firmware.
    Be warned... although most shops could remove network locks and / or reflash a phone to generic firmware you'll most likely lose your warranty on the phone and as such most discussion on these topics is usually frowned upon in these forums.
    However, you can contact Orange to see if they will allow you to remove the network lock. It ususally costs about £20 and takes about a month before Orange issue you with a special code. They normally agree if your contract is finished.
    Also, if you get a written agreement from Orange, you'll be able to get your X6 flashed to generic Nokia firmware at a Nokia Care Centre. I don't really know much about this procedure but have read it quoted here on a number of occaisions.
    S.
    History: Motorola MR30, Nokia: 7110, 7650, N70, N80, N82, X6 (32GB), Samsung Galaxy SII
    Current: Samsung Galaxy Note3 Black

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