Pixma MX922 pulling in multiple pages when printing

MX922 - couple weeks old. Has been functioning fine in excellent photo printing.
But, when page printing on premium grade paper ( 20 or 24lb) the printer has the very annoying tendency to grab up 2 or more pages at the same time.
Paper is fanned ( fluffed up) before inserting into the tray and squared up
Paper tray is properly adjusted.
Tray is properly inserted.
Will print fine and then will drag in 2 or more pages in. Print a couple fine and then 3 pages get drawn in. I pull out the tray and check the paper and I see no issues. Have removed the paper and fan it and hope for the best.
This is really annoying when doing duplex printing let alone on single sided.
I have now tried this with 3 different brands of name brand paper.
Scanned this forum and haven't seen any similar reports.
Just ocurred again when trying to print 17 pages 2 paged and 3 pieces were drawn in.
Suggestions?  Ideas?
A great printer otherwise.

Hi chips,
Is your paper measured in g/m2?  If so, we recommend the paper be between 64 to 105 g/m2. This measurement is much more reliable for determining your paper compatibility (especially with thicker paper).  Additionally, it may help to perform a roller cleaning on your printer.  For more information on this process, please review the following article from our Knowledge Base: Cleaning the Paper Feed Roller - MX922.  
If this didn't work, or if you have any other questions, please feel free to Contact Us!
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Similar Messages

  • My Pixma 922 makes a scratchy sound when printing

    Why does my Pixma 922 make a scratchy sound when printing?  It just started today, and I have cleaned the rollers, the bottom tray (which is the only tray I use), I have aligned the printer heads, and unclogged the cartridges.  I have troubleshooted the printer and it states all is okay?  Nothing is wrong with the printing images and no half printed testing pages.
    Assistance please and any ideas will be marvelous!

    Hi 4Adonai,
    There is a setting the in the printer driver that may resolve this issue, "Prevent Paper Abrasion".  To enable this, please follow these steps:
     1.  Click on Start and then Control Panel.
     2.  Click on Printers.
     3.  Right click the PIXMA MX922 and left click on Printing Preferences.
     4.  Click on the Maintenance tab.
     5.  Click on the Custom Settings button.
     6.  Place a checkmark next to Prevent Paper Abrasion.
     7.  Click OK.
     8.  Click Apply (if available) and then OK.
    Attempt to print.  The noise should be gone when printing.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • Scanning multiple pages from print book into computer

    How to scan multiple pages from print book into computer? Someone supplied a link to this question, but I got stuck at step 1: Where is "HP Director software"? In other directions, it says to open the "HP Scan window," but that option is not available to me when I follow the directions. I have an HP 2159m computer, HP Photosmart Plus all-in-one, Windows 7, and use Firefox, if that's any help.
    TIA

    I have a similar problem:
    I am using an HP Officejet 6310xi via its TWAIN interface.  Regardless of which application invokes TWAIN (whether Irfanview, Thumbs Plus, or something else), the scanner dialog closes after transferring each scanned image.  To scan the next page requires re-starting the scanner, beginning with a whole new preview and re-entering all my scan settings.  This is only an issue with the HP scanner, not with my Cannon CanoScan LIDE 100, Visioneer OneTouch 8920, or any other scanner, each of whose scanner dialogs stay open for scan after scan.  Can anyone help me make the HP scanner dialog stay open for multiple pages?
    Note: Based on a suggestion on another site I set my scan preferences to include "Prompt for Additional Scans from Glass" as follows, but it did not help.
    I am experienced at scanning, but I find it extremely frustrating that the HP scan dialog closes, forgetting its settings, after each page.
    If it helps others, I gladly share my article, "Freedom from Paper--At Last" here
    http://www.richpasco.org/paperless.html

  • Why does a mail-merge in MS Publisher split into multiple files when printed as a pdf file?

    Why does a mail-merge in MS Publisher split into multiple files when printed as a pdf file?

    'Cuz that's what mail merges do.  They create multiple documents based on the parent doc and all the names/addresses in your data tables.
    Perhaps if you describe exactly what you're trying to do & why you need PDF, we can point you to relevant tutorials.
    Nancy O.

  • Why does my image not reach the edges of the page when printed, but appears fine as pdf?

    Why does my image not reach the edges of the page when printed, but appears fine as pdf?

    Check a printable area of your printer.
    Make a (grey) rectangle that is larger than the paper size. Print it,
    you'll get a message that some cropping will occur, that's okay. Then take a
    ruler and measure the dimensions of the rectangle printed on the paper or
    the white borders around the printed rectangle.

  • Reader 11.0.4 will not collate pages when printing. Using OS X 10.6.8

    Reader 11.0.4 will not collate pages when printing. Using OS X 10.6.8

    I'm not 100% sure, but I believe you need Acrobat Pro for that.

  • TS3147 how do i change the orientation for documents in pages when printing double sided so that the document opens like a menu?

    how do i change the orientation for documents in pages when printing double sided so that the document opens like a menu?
    write now the document is printing so that when folded the interior of the menu is upside down.

    See also this article about the New Tab page (about:newtab):
    *https://support.mozilla.org/kb/new-tab-page-show-hide-and-customize-top-sites

  • Rearrange pages when printing adobe form with multiple master pages

    Hello!
    Good day to you all.
    I have an issue in regards with printing my adobe form with multiple Master pages. I have 4 master pages:
    1st master page: a
    2nd master page: b
    3rd master page: c
    4th master page: d
    all with different headers and footers all having the same contents (items). I don't have issue with one page content (it just prints 4 pages with different headers and footers). The issue comes out once the items exceed 1 page.
    What happens is that the preview/print shows (example: 3-page item)
    a1-a2-a3-b1-b2-b3-c1-c2-c3-d1-d2-d3.
    What i need is to print these such that all 1st pages of the 4 master page to be printed first, then all the 2nd pages, then all 3rd pages. Please see below:
    a1-b1-c1-d1-a2-b2-c2-d2-a3-b3-c3-d3
    This is because we will be using carbonless copy paper during printing and it's possible that it would be printed on batch jobs. Please suggest ways to do this.
    Thanks a lot in advance!
    Best Regards,
    abap_peer_dangs

    Hi,
    Is that requirement of multiple pages as groups only at the time of print or at print preview also...?
    Can you have a Print button on this screen or you should be using the Abobe toolbar's Print button..?
    Well if this on a click of a button in the form and the requirement is only at the time of print and not on print prieview I can have a JS script which does this...
    Let me know if this suffice, I can try with a local file and send you the script.
    @ Chris: I didn't understand what do you mean by reported, I was eager to hear and learn a solution from you may be a new approach which I am not aware of ...?
    Cheers,
    Sai.

  • How do I eliminate multiple pages when compiling as PDF?

    I'm new at this, working with a one page .ifd. I've added several "No print" fields to be used for data mapping
    to my database. Then use Presentment Targets and compile as .pdf. When I open the form in Acrobat Pro 8
    the doc repeats my one page 7 to 10 times, converting it to a multiple page document. How do I correct this?
    This a form that is being prepared for e-signatures with mapped data in an core data processing system.
    Any help would be greatly appreciated.

    Thanks Chris,
    I've attached the pdf and the ifd.
    This should be only a one page Power of Attorney form.
    The "No Print" fields will be used to do Optical Mapping within out core
    DP System.
    The form will be e-signed using signature pads and then saved to optical.
    Thanks for any help you can provide.
    Donna M. Sands
    IT Specialist/Webmaster
    Kennedy Space Center Federal Credit Union
    Office:  321-455-9400 x1179
    Fax:     321-455-9438
    415 Fortenberry Road
    Merritt Island, FL  32952
    www.kscfcu.org
    Refer-A-Friend!  Refer your friends or family members to join KSCFCU!  Now
    through May 31st, 2009, you'll receive $10 in your KSCFCU savings account
    for every member you refer who opens a savings and checking account at
    KSCFCU.  See website at www.kscfcu.org for details.

  • Any way to remove extra blank "separator" pages when printing in Numbers?

    Hello, I've just started using Numbers '09 and noticed that for each page I have, there is an extra blank "separator" page that is added. Last night, I started a spreadsheet using one of the templates, and it's only 2 pages long, but it states on the sidebar that it's 4 pages. Those extra blank pages are only seen when you do a Print Preview. Is there a way to remove or disable these extra blank pages?
    I don't want those blank pages to print, especially when there are multiple sheets within the file with those blank pages mixed in-between. Plus, I send the file to others to reference too and would like them to be able to print the pages seamlessly without having to remove any blank separator pages that are printed in-between. Seems like there should be an easy remedy to this, but so far, haven't been able to find the solution. Thanks for your help!

    Hi,
    Unlike other spreadsheet programs, Numbers doesn't have wall-to-wall tables. Tables have a finite size and wherever there is a table a page will print, whether there is content in the cells on that page or not. To prevent the sheets without content from printing, you need just reduce the size of the tables to what you actually are using. If you select a cell in your table and scroll to the lower right corner of the table, you will find a large handle that when dragged will change the number of Rows and Columns. Drag the handle up and to the left until it encounters content. It will stop there on its own.
    Now go to the Print View mode: View > Show Print View. You will see all the pages with content and adjacent non-printing pages will be grayed-out.
    Hope this helps.
    Jerry

  • Collating Pages when printing

    I have just bought an Epson PX710W printer and attached it to my iMac. All works well except when printing documents with multiple pages I want them to print out in reverse order, so I select 'collate'. However whether collate is selected or not the pages just print out the same, i.e, in the order I do not want. Instead of printing pages 10 - 1 for instance, so that the result is a collated document I always get pages 1 - 10. The collate tick box appears to have no effect.
    Epson tell me this is a function within the OS that is overriding the setting within the printer dialog box.
    Where can I look to resolve this so I can get printed pages collated?

    "Collate" is not the same as "print in reverse order." To collate means that if you print multiple copies of multiple-page documents, the copies will be grouped such that each full document has all the pages in order.
    For example, if you print a five-page document ten times, you might get ten page ones, ten page twos, and so on in piles. Selecting "Collate" means that you'll get ten sets of pages 1-5.
    So what you need to do is look for an option that says "Print in Reverse Order" or something similar.

  • How do you Spread an Image across multiple pages and print?

    I'm trying to create a large poster to be put on a bulletin board. I've mangaed to spread the image across multiple pages but I can't figure how to be able to print the pages have the edges line up successfully after cropping. I've been playing with the bleed settings but can't figure it out. Here a shot of what im working with:
    Im working in CS3 on Mac OS X

    Create your InDesign document at your final size and when you print it out put a check mark in the box for Tile

  • Cp 1700 skipping pages when printing

    I do not know if the problem comes from MS Excel or a printer issue but, when I go to print a multiple page spread sheet the first page prints and the rest are blank.
    Sometimes, but not on every skipped page I will get a page number printed.
    Help.

    Hello Imajene,
    Welcome to the HP Forums.
    I see that you are having some issues with the printer skipping lines when attempting to print.
    Please click on the following link for Fixing Print Quality Problems for the HP ENVY 4500 and HP Deskjet Ink Advantage 3540 e-All-in-One Pr....
    Once you have completed the steps in the document, try doing a stand alone Copy and see if you have the same results.  If the issue is resolved when doing a Copy, then try printing from the computer.  If the issue reappears when printing from the computer, then this could be an issue with the software or a possible interruption from a Windows Firewall or Anti Virus program.
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Thanks for your time.   
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Sorting single and muliple pages when printing

    I have a 4400 page document that is generated by a billing system and converted to 1 large pdf.  Some of the invoices are 1 page, others are 2 or more.  Is there a way for me to only print the single page invoices first, then followed by the mutiple page invoices next?  Right now they are all intermixed and I have to manually sort them and combine multiple pages after I print the entire document.

    This could potentially be done with a script, if you could define a way to
    determine when an invoice contains one or two pages.
    It's impossible to give a definite answer to this question without seeing
    some sample files. If you wish, you can put them on a file-sharing site and
    post the link here, or send me such a file privately to
    [email protected] I'll have a look at it for you.

  • Blank pages when printing to laserjet pro 200 color MFP M276nw

    When printing to my Laserjet pro 200 color MFP M276nw, the pages are all blank.  I have tried turning the printer off and tried unplugging and replugging.  That didn't help.  Pages are still blank.  Any suggestions?
    This question was solved.
    View Solution.

    Thanks Regents Professor!  I just kept trying and it now works!

Maybe you are looking for

  • Remote App and Desktop RDP client never succeed to logon the RDS gateway server running Windows 2012R2

    Remote App and Desktop RDP client never succeed to logon the RDS gateway server running Windows 2012R2 1. Client Os : Windows 7 Pro 2. Server OS : Windows Server 2012R2 with RDS broker and RDS Gateway server with 3.part Certificate  with friendly nam

  • Create records in Data Manager - System creates dublicates

    Hello MDM-Experts, I have a kind of strange questions: has anyone ever had the following situation in MDM Data Manager? When creating one (1) record manually in Data Manager, the system dublicates the records, and suddenly, we have 2 or even up to 4

  • Logo in Excel Sheet and Appending Data under it

    Dear All, I have a requirement to insert Company Logo in excel sheet. Is it possible? Currently we have decided to have the logo already in the spreadsheet and append the data in excel under the logo. Any directions towards to development would be he

  • Lines in video on pans after burned

    I have tried to burn some quick time movies using idvd. I've created the menus and all that, but each time I burn a dvd of it, and play it back, whenever there is movement on the video, there are jagged lines that move across the images. I have been

  • SetOnScroll - scrolling up or down?

    Hey, i've a radar, and a rangeslider, so you basically can zoom in and zoom out the map. everything works pretty well, and now i simply want to add a scrollevent. So lets say my rangeslider goes from 0 - 1000. When i start the Program the default val