PIxma Pro 100 - Lightroom Incorrect image sizing for select paper sizes

I am trying to print from Lightroom to the Pixma Pro 100 using the A3+ Paper size (13"x19")  In Lightroom, the page and printer setups are all correct (verified by Adobe's Tech support) and in the Print Preview area, everything looks great and ready to print.
Yet when I actually print the image to A3+ paper (and the image nearly fills the entire paper area) the resulting image is serverly cropped on the paper.  In fact is looks like it is cropping the image to 8.5x11, which obviously, only uses a portion of the 13x19 paper size.  It seems that Lighroom or the Canon Printer drivers are not respecting the selected paper size and defaulting to 8.5x11.
Here is a link to an image of what the print out looks like:
https://www.dropbox.com/s/mylwpsns0uvr4io/2013-05-20%2009.00.15.jpg
This does not happen when printing from Print Studio Pro, nor from Photoshop itself.
I've dealt with Adobe Tech support and Canon - both are point fingers at each other.  Meanwhile I am unable to print anything on larger paper sizes.
The Pixma Pro is the only printer connected and I've re-installed drivers and checked for updates.  Still the same.  At this point, any comments on the situation would be appreciated.
Thanks in advance!
Bruce Johnson
[email protected]
Bruce Johnson
[email protected]

I am experiencing something like this as well.
I do almost all my printing in A3+ and I do it all directly from LIghtroom. No problem til sometime this summer (post firmware update). Now whenever I set it up for 13 x 19 (and LR shows that it is 13 X 19) the finished print is actually 7.5 x 11 on the 13 x 19 in paper.
Incredibly frustrating as I go through time, paper, ink, and tech support (at Canon and Adobe) trying to resolve this.
Last week a Canon technician walked me through a complete reinstall of the printer and then it worked again. This week it's back to the same mess, and neither  a reinstallation of the printer today nor an update of my LR solfware resolved the problem.
I learned today that I am able to print the correct size using Print Studio Pro, but I have never used it in the past and I'm reluctant to switch from the functional LR to Canon workflow I had going (where I knew how my printing specs would come out) 

Similar Messages

  • Background image sizing for all screen sizes

    How do I make my background image conform to different size screens?  I had it set for my 27" monitor but it looked horrible on my laptop so I made it smaller and its still not fitting my laptop scree and it looks so small on my 27' now its horrible there.  Please help???

    Hello,
    I would suggest you to use this image as the browser fill.
    You can check the links about browser fill:
    Add an image to the background of the page or browser | Adobe Muse CC tutorials     Check from 2:00
    https://helpx.adobe.com/muse/using/using-fill-browser-fill-options.html
    Regards
    Vivek

  • Canon Pixma Pro-100 printer ejects 3.8 in of a 4X6 paper and prints only 2.2 in of the image printing from Photoshop CS6, I'm sure I set everything correctly - what could I be missing?

    Using Mac Pro running Snow Leopard (10.6.8) & editing & printing from Photoshop CS 6.
    Have new Canon Pixma Pro-100 printer and set it up yesterday.  First thing printed was a
    document from MS Word (a letter) 8.5 X 11 plain paper - this came out OK.  Next I fire up
    Photoshop and open a 4 X 6 inch image to do a test print.  I set it up in the print dialog as
    4X6 paper, Canon's Pro Glossy paper profile, rear tray, standard print quality, Photoshop
    manages the color.  I load the paper in the rear tray close the covers and hit print.  Now, when
    it starts to print the printer moves about 3.8 inches of paper out of the printer and starts printing
    on the remaining 2.2 inches then spits the paper out.  It does this in Photoshop (any image it doesn't
    matter), and it does it printing from Capture NX.  I have been able to get it to print on the paper
    correctly using Apple's Preview program but that that's not going to do me any good.  I was on
    the phone with Canon tech support for about 2 hours and they were completely puzzled suggesting
    I would have to use Canon's printing apps instead to print - that doesn't do me any good either.
    I want to be able to print from Photoshop.  Any one every heard of this or experienced the same
    problem? Thanks JamesD!

    Hello again. I recognize that a print is good if you like it and bad if you don't, despite what others might say, but I will at least share my experiences. They might help you or others who are following this thread.
    My monitor is calibrated with Spyder 3. Gamma 2.2, 6500K, 83 cd/m^2. Contrast at 50%; brightness about 52%. My monitor lets me choose blackness level - it defaults to 50%.
    When I print the test image I linked to above, using Lightroom, with no adjustments, my technical output is as follows:
    Middle step wedge shows twelve disticnt steps. Whitest step is color of unprinted paper.
    It varies from paper to paper, but I can discerne at least the 252 step and on some papers 253 - telling me I have good highlight detail.
    On the black side I discerne 8 or 10, nothing lower. (That sounds like what you are reporting).
    Artistically I am very happy how my print looks - nice red strawberries, good flesh tones, etc.
    One my monitor, the on-screen image is almost identical to the print. I am surprised that you can see the 2 wedge step on screen at a very similar brightness.
    I also checked out this B&W test image:
    http://www.northlight-images.co.uk/article_pages/bw_printing/bw-test-image-2.html
    You are probably aware of this since you are printing with Print Studio Pro, but others may not be.
    You can print a series of test images:
    find the one that best suits your taste, enter the calibration values in PSP, and save them as a custom setting. Then, each time you want to print recall the setting.
    You can do a similar thing in Lightroom using the printer driver and User Templates.
    There would be some one-time trial and error to that approach.
    John Hoffman
    Conway, NH
    1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

  • How to print from Lightroom 5 to Canon Pixma pro-100?

    Using Lightrooms printmodule with this printer is a big problem for me. Using Cannon Print studio Works, but then you
    loose a lot of great functionallity in LR print module.
    It seems that when I make a preset or set up printer with correct ICC profile the canon printer driver automatically resets to its own default.
    It looks like a print driver in the background resets everything i do. Very confusing and Canon support points to adobe.
    My setup:
    Macpro with  OSX 10.9.2  (latest version)
    Lightroom 5.3 (creative cloud member, always latest version)
    Canon Pixma pro-100 (bought new april 2014)
    I have looked several places on internett and it looks that there are a lot people having similar problems.
    I would appriciate any help to find an easy setup/soltion !
    Thanks in advance
    Nicolaas

    I have the Pixma Pro-100. But I'm using Windows 7, so I'm afraid I can't be a lot of help to you. I tried to help someone in another forum the other day and showed some screenshots, but he said he didn't have anything like that on the Mac.
    If you're going to use ICC profiles, you have to turn off color management either in the printer or in the printer driver. It doesn't matter which one, just make sure that it gets turned off. Then what I do is I use soft proofing with the appropriate paper profile to prepare a soft proof copy for printing. After I have set my printer settings the way I want them and have everything just right in Lightroom, I save the preset for printing. And it seems to keep what I have set. If you can show me some screenshots of your printer driver, perhaps I can be of assistance.
    Regardless of whether I allow Lightroom to manage the color or allow the printer to manage it, I am getting really nice prints. So I'm sure there's something that you are probably just overlooking.

  • I purchased a Pixma Pro-100. My prints do not reflect the edited images from CS6/LR5.

    I just got a Canon Pixma Pro-100 printer. I'm running CS6 and LR5. My monitors are calibrated, my color space is Adobe RGB (1998). I want the Photoshop /LR to manage my color. I (believe) am using the correct profile for the Canon paper (Pro Luster). However, my prints do not reflect the edited versions I am viewing on my monitors. The colors are darker, dull, a bit on the reddish side, and not as vivid as what I am expecting. Is there anyone out there who can guide me to the proper way to set the up my printer and color space? I this is very confusing to me.

    You don't need any additional gadgets to set up your monitor(s) and the printer.  Mostly you will just frustrate yourself and waste a lot of ink and paper.  Stop wasting your time with them, too.
    You do need to get three things set carefully.  You need the brightness, the contrast and the grey-scale set right for the printer.
    Big point to remember you are dealing with two completely different types of color.  One is light and the other is dyes.  They will never match exactly except for maybe one or two colors at a time.  I generally shoot for flesh tones as that is what people notice mostly.
    Always check the details and never let the printer do any color managing.  All Canon printers I have worked with have a reddish bias.  You can not or at least it is very difficult to get rid of it.  Canon engineers seem to prefer a warm tone in their printers.
    I curently use three of the Canon Pro printers form the 9000, 9500 II amd the 100.  All are great printers.  But right now what you are seeing and what you are sending to the printer is different.  These need to match or you need to know what to adjust in PS to make them match.  Don't use LR to print, it isn't as good as PS and it will be different.  If you must, stick to either/or but not both.   I prefer PS.
    Always shoot RAW and use ACR to convert in either LR or PS but I always print from PS.
    Let me know how you get along.
    EOS 1Ds Mk III, EOS 1D Mk IV, EF 50mm f1.2 L, EF 24-70mm f2.8 L,
    EF 85mm f1.2 L II USM, EF 70-200mm f2.8 L IS II,
    Sigma 120-300mm f2.8 EX APO, Photoshop CS6, ACR 9, Lightroom 6

  • Unable to center a print on 8/5 x 11 inch paper with Pixma Pro 100

    I've been using a Pixma Pro 100 for just 3 weeks.  No matter what I do or try, prints on 8.5 by 11 inch paper using the manual feed tray are not centered.  In portrait orientation, the margin on the leading edge short edge is slightly less no matter what size the image.  For example, if the leading edge margin is 1/4 inch, the opposite margin is 3/8 inch.  If the leading edge is 7/8 inch, the opposite margin is 1 inch dead.  The long side margins are equal.  I'm using Photoshop Elements 9.0.  I've tried printing out of the edit space, where "center print" is an option, but I realize now that this just centers the image in the window representing the print, that it does not center the image on the page.  I have not notice this problem with smaller size paper, such as 4 x 6.  Any suggestions?  I have not tried loading the paper in the internal or "rear" tray because I thought the paper path with the manual feed would be straighter.  Besides, I'd like to be able to use the manual feed with even larger paper and get centered prints.
    P.S.  I just tried selecting "borderless" print in PSE 9 with a custom image size smaller than the paper, e.g. 7 x 9.8 inches, and crop to fit.  Just looking at the preview, this seems to have resulted in equal margins left and right, top and bottom (the L-R margins are different than the T-B margins of course).  I was unable to make any of the necessary adjustments in Canon Print Studio Pro - I could not figure out how to unlink the height and width of the image.

    "...  that is a remarkably unhelpful and condescending response."
    Condescending or not, however, it is still most likely PSE that accomplishs this task.  I don't use PSE anymore since I switched to Lightroom.  Hence the suggestion to find a PSE forum.
    But it is the software that let's you move or put the photos where you want them to print.
    A PSE forum may be able to show you how to do this.  Example below, if I want two 5x7s in oppoiste corners, it is done easily in LR.
    If I wanted one photo centered it is a simple click to get the adjustment "squares" and move the photo.  (Bottom picture)
    BTW, I am not worried.
    EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
    EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
    Photoshop CS6, ACR 9, Lightroom 6

  • Questions before I purchase a Pixma Pro-100

    Haven't spent any time over here on the printer side of the forum and I didn't see my questions posted so I will post them here hoping they aren't repeat questions.
    Been researching photo printers and found the Pixma Pro-100 to suit my needs.  This will be my first "photo' printer.  I will be printing high res images from Lightroom (hopefully the plug-in works great).
    1.  Since I will be a light user (maybe printing once a month or even every other month), I'm concerned about plugged print nozzles or dried up ink.  Does anyone have any experience on plugged nozzles or dried up ink?  I do have a Canon iP100 for work which gets light use (also about once every other month) and I have not had any plugged nozzles so I'm optimistic that I will not have issues with the Pro-100 but I sure would appreciate some experienced feedback.
    2.  I see the printer comes with "Setup" ink tanks.  Any idea  how much printing I can get from these or should I just buy a set of ink tanks right up front?
    3.  Which refill set of tanks?  If I'm only doing color printing, should I just buy the 5 color set plus black?  I'm assuming the 8 color set (which includes the two shades of gray) are for gray scale printing.  Once I get rolling, I'll obviously buy whatever is most economical but right now I don't know.
    4.  Paper -  I see Canon has listed their paper plus all tested compatible paper on their web page.   I do have some HP photo paper (not listed as compatible) that I would like to use up.  I used this in the past on standard inkjet printers including the Canon ip100.   Any idea how this paper will hold up on the Pro-100?  Paper is HP Premium photo soft gloss and HP Premium photo high gloss.  Of course I can try it but rather not waste ink if someone out there knows better.
    5.  I'm sure this is a dumb question for most, but is it best to print from RAW or convert and print JPG?
    Thanks in advance, appreciate any feedback.

    If I were going to use LR 4 to print, I would let it do it's thing with the proprietary file LR uses. I would not try it from a RAW or convert to tiff. Not to say you can't get good results but to lessen any more issues into it until you get comfortable with the new printer.
    One thing about LR, remember to set your page size in the "page set-up" tab first.
    EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
    EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
    Photoshop CS6, ACR 8.7, Lightroom 5.7

  • Canon Pixma Pro 100 won't print

    Hopefully someone can help.  I just purchased a new Pixma Pro 100 and diligently set it up using a USB connection to my laptop (Windows 8, 64 bit).  The printer printed the alignment page fine, but won't print anything else (including a Test Page from the device Properties box).  I immediately get an on scree error message when trying to print.
    Any thoughts out there?

    Unplug the printer for 15 minutes.  Unplug it from everything.  Don't use My Image Garden.  Use Easy Photo Print EX (came with your printer) or some other program.
    EOS 1Ds Mk III, EOS 1D Mk IV, EF 50mm f1.2 L, EF 24-70mm f2.8 L,
    EF 85mm f1.2 L II USM, EF 70-200mm f2.8 L IS II,
    Sigma 120-300mm f2.8 EX APO, Photoshop CS6, ACR 9, Lightroom 6

  • Canon Pixma Pro-100 prints very dark

    I see that this is a recuring problem with the Canon Pixma Pro-100, but as nothing I have found online helps I'm asking and are hoping that someone can solve this problem for me.
    Just picked up a Pixma Pro-100 today, and installed it on my 2011 iMac 27" (Yosemite) with downloaded drivers from Canon's website to be sure i have the latest ones. I also checked the printers firmware but that's the latest at 1.100. Wether I'm printing via Lightroom or Photoshop; or via Canon Print Studio Pro, My Image Garden, or via LR / PS directly; with- or without PS as color manager; the prints turns out to be much to dark.
    I have to set an exposure of +2/3 in LR to be anywhere close to getting the same result as on the screen. I'm also careful to select the right ICC profiles for the correct paper. My monitor is calibrated with an Spyder4pro and I also re-calibrated it during this process to see if that helped.
    Well. Long story short; the prints are to dark. So i borrowed my wife's 2013 MacBook Pro (Yosemite) Spyder4pro, and installed the latest drivers from Canon. Again; on this machine the prints are also to dark with about +2/3 to correct for the printer to do something that looks like the monitor. Both monitors are also set to about 30% brightness.
    I also have access to an Epson Stylus Photo R3000 and the prints from this comes out much brighter.
    Sadly I see that many others also have the same problem. So; here's the question. How do I fix this? Do i have to return the printer again and get a refund? Because this is clearly not good enough.
    Solved!
    Go to Solution.

    Hello again. I recognize that a print is good if you like it and bad if you don't, despite what others might say, but I will at least share my experiences. They might help you or others who are following this thread.
    My monitor is calibrated with Spyder 3. Gamma 2.2, 6500K, 83 cd/m^2. Contrast at 50%; brightness about 52%. My monitor lets me choose blackness level - it defaults to 50%.
    When I print the test image I linked to above, using Lightroom, with no adjustments, my technical output is as follows:
    Middle step wedge shows twelve disticnt steps. Whitest step is color of unprinted paper.
    It varies from paper to paper, but I can discerne at least the 252 step and on some papers 253 - telling me I have good highlight detail.
    On the black side I discerne 8 or 10, nothing lower. (That sounds like what you are reporting).
    Artistically I am very happy how my print looks - nice red strawberries, good flesh tones, etc.
    One my monitor, the on-screen image is almost identical to the print. I am surprised that you can see the 2 wedge step on screen at a very similar brightness.
    I also checked out this B&W test image:
    http://www.northlight-images.co.uk/article_pages/bw_printing/bw-test-image-2.html
    You are probably aware of this since you are printing with Print Studio Pro, but others may not be.
    You can print a series of test images:
    find the one that best suits your taste, enter the calibration values in PSP, and save them as a custom setting. Then, each time you want to print recall the setting.
    You can do a similar thing in Lightroom using the printer driver and User Templates.
    There would be some one-time trial and error to that approach.
    John Hoffman
    Conway, NH
    1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

  • PIXMA Pro-100 and Windows 8.1 Help Please....

    Hello,
    I will try to be concise
    Spent all day on the phone for this without the same answer twice *sigh*.
    I have been told and I have read over and over that YES, the Pro-100 WILL absolutely work with Windows 8.1.
    Then...I find out that it's possible that it will NOT work unless I have 8.1 Pro Pack.
    Is this true?
    IOW...Is there anyone using the PIXMA Pro-100 with Windows 8.1 *without *Pro Pack just fine?
    I ordered the printer yesterday before being told about this, and need to know if I have to cancel my order before it ships.
    Thank you very much for any and all help.
    Sherri
    Solved!
    Go to Solution.

    Sherri,
    I have been using the Pro-100 along with three of the printers it has replaced, the 9000, 9500 and 9500 II since Win 8.1 came out.  They all work and work well with WIndoze 8 or 8.1.  I use Photoshop and Lightroom so the OS really doesn't matter.  If you do not have either of these, I will suggest you check into Photoshop Elements as an option.
    With one of these mentioned programs you do not need any thing additional.  Including the Canon software that comes with the Pro-100.  But a couple of Canon's software is pretty good like the printing on a DVD.  But PS, or PSE, is where it at for photos that are possibile by the Pro-100.
    EOS 1Ds Mk III, EOS 1D Mk IV, EF 50mm f1.2 L, EF 24-70mm f2.8 L,
    EF 85mm f1.2 L II USM, EF 70-200mm f2.8 L IS II,
    Sigma 120-300mm f2.8 EX APO, Photoshop CS6, ACR 9, Lightroom 6

  • Canon Pixma pro 100 Ink how to identify the black cartridges when label was accidently removed

    I just started putting a new Canon Pixma Pro 100 printer together- I was not thinking and removed two of the grey (light), and grey cartridges labels. Now I do not know which to put in the slots, I cannot see any gradient by holding them up to the light, and the actual cartridge is not marked. I am soooo dumb, any suggestions.

    You  got a 50/50 chance.  Go for it!  
    EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
    EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
    Photoshop CS6, ACR 8.7, Lightroom 5.7

  • New Canon Pixma Pro-100 printing with streaks on backgrounds

    Hello.  I just purchased the printer last week.  I'm operating on a MacBook Air.  I typically use LightRoom and Photoshop.  
    I'm a professional photographer and recently look a class at ICP and learned how to print there.  I was shocked at how beautiful the prints were.  This was using an Epson in a classroom.
    I did my research and talked to other photographers and decided the Pro-100 would be perfect for me, and so far, it is.
    I've had trouble with magenta casts when using LightRoom.  Switched to PhotoShop and got better results.  But some prints, especially those with a simple, plain background, faint lines appear across the page.
    Here's an example.  The lines appear top to bottom every 1/4 inch or so:
    Solved!
    Go to Solution.

    Call Canon at 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays).
    John Hoffman
    Conway, NH
    1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

  • My Canon pixma pro 100 is having trouble installing its rear driver? any suggestions?- ty

    When I instal the softwear; I get a warning that I belive is linked to my problem. It is the only indicator of a problem with my printer use. I have download the driver directly from the site with no improvment- see below.

    I have the Pixma Pro-100. But I'm using Windows 7, so I'm afraid I can't be a lot of help to you. I tried to help someone in another forum the other day and showed some screenshots, but he said he didn't have anything like that on the Mac.
    If you're going to use ICC profiles, you have to turn off color management either in the printer or in the printer driver. It doesn't matter which one, just make sure that it gets turned off. Then what I do is I use soft proofing with the appropriate paper profile to prepare a soft proof copy for printing. After I have set my printer settings the way I want them and have everything just right in Lightroom, I save the preset for printing. And it seems to keep what I have set. If you can show me some screenshots of your printer driver, perhaps I can be of assistance.
    Regardless of whether I allow Lightroom to manage the color or allow the printer to manage it, I am getting really nice prints. So I'm sure there's something that you are probably just overlooking.

  • I have a Pixma Pro 100. Does anyone know what printer setting I would use to print on 11 x 14 paper?

    I'm trying to make 11 x 14 prints but I'm unsure what what size to set it as in Photoshop. I'm using Epson paper which works fine with the printer I just don't know what settings to use.
    Thanks.

    Go into the OnScreen Manual and search for page P010. That will give you instructions for custom paper sizes.
    John Hoffman
    Conway, NH
    1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

  • Pixma Pro-100, ICC Profiles, etc

    I'll try to make a long story short.  About 5 months ago I bought a Canon T3i camera.  Didn't like the prints I got at department stores, bought a PIxma Pro-100.  Did some more research, realized I need to calibrate my monitor, bought a Datacolor Spyder Pro 4.
    My question(s) are about the software used to get the prints.  I don't have PhotoShop, and I don't want to buy it.  I have PaintShop Pro, but realize I can't use that.  My computer is Win7.  I don't know cameras, but I've been in IT for 30 years.  I know computers.
    I am not pleased with the prints I've gotten so far.  The colors all look weak (for lack of a better word).  Everything I've read about the Pro100 says the colors should be rich (saturated).  Mine are not.
    I first tried the software that came with my camera.  Digital Photo Professional.  It works with the Canon plugin, Print Studio Pro.  It seems that it recognized, or loads, the ICC profiles for the Canon paper I use.  It doesn't seem to recognize or give me the option to pick an ICC profile for my monitor.  
    I called Canon support.  The guy I talked to recommended Easy-PhotoPrint EX software.  Said it should have come on the CD with my Pixma.  It did not.  That software does not use the Canon plugin.  And seems more limited.  He said it works well with Canon cameras.  Honestly, he seemed like he was BS'ing me the whole time.  If you don't know the answer, it's ok to just say so, is my feeling.
    Ok, it turned out to be a long story.  Can someone help me?  This printer I have does not measure up to everything I've read about it.  I've spent a bunch of money to get good prints from my Canon camera.  I don't have that, not even close.  What do I need to do??
    Solved!
    Go to Solution.

    The answer depends on how you are printing. If you use Canon Print Studio Pro it does all the appropriate adjustments after you pick the option in CPSP.
    If you are printing from photo software there will generally be an option to either let the printer manage the printing or have the software manage printing. In the software managed printing option you would choose paper profiles in the softwarer and in the printer driver set color management to None.
    Here is a good resource: http://www.youtube.com/watch?v=LlV7cqqladQ&feature=youtu.be
    John Hoffman
    Conway, NH
    1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Maybe you are looking for