Pixma Pro-100 re-install

I'm having bizarre color rendering issues with my printer. Printing from Photoshop CS 5 and using Canon photo paper, correct ICC profiles, latest driver, and following Canon's own procedures for Photoshop CS 5. I understand Canon Pro printers are on the warm side, but sky blues are far too purple, darker colors much too deep, and water reflections terribly exaggerated. I have run small sample prints with almost every setting combination I can think of, and I'm tired of wasting so much ink!
I would like to go back to square one by reinstalling this printer, but I have a problem here: I'm running Mac OS 10.9.2 and the only reference to the Pro-100 is within Canon Utilities. I remember back in the day when uninstalling and re-installing was a very methodical process. What do you recommend? Many thanks in advance. Pete Hendricks

Before you do, do you have CS5 doing the color and the color turned off in the printer? If not do this first.
I am not a Mac user but I bet it is a good idea to completely remove the old installation before attempting to reinstall it.
In Win 8 there is software to do this for you. If you do not remove every bit of the old driver the new will be the same.
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 9, Lightroom 6

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Pixma Pro 100, new install problems

I just bought a Pro 100, everything is new. Trying to intall the print head but it would not "center" when I opened the cover to intall the print head and ink. I pulled it to cented, installed the print head and ink. Getting error light, flashing 3 times. Also, I noticed I didn'r get any lights on the ink cartridges. HELP! Please.

First never pull or push the print head mechanism. But at any rate did you make sure you removed all the packing material, some is pretty small?
Load some A4 paper.
Hold down the RESUME/CANCEL button until the Power lamp flashes four times, then release it immediately. The print head alignment pattern will be printed and the printer will adjust the print head position automatically. Do not perform any other operations until the printer completes the printing of the print head alignment pattern.
You cannot feed paper from the Front Tray for aligning the Print Head. Load paper in the Rear Tray
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 9, Lightroom 6

My Canon pixma pro 100 is having trouble installing its rear driver? any suggestions?- ty

When I instal the softwear; I get a warning that I belive is linked to my problem. It is the only indicator of a problem with my printer use. I have download the driver directly from the site with no improvment- see below.

I have the Pixma Pro-100. But I'm using Windows 7, so I'm afraid I can't be a lot of help to you. I tried to help someone in another forum the other day and showed some screenshots, but he said he didn't have anything like that on the Mac.
If you're going to use ICC profiles, you have to turn off color management either in the printer or in the printer driver. It doesn't matter which one, just make sure that it gets turned off. Then what I do is I use soft proofing with the appropriate paper profile to prepare a soft proof copy for printing. After I have set my printer settings the way I want them and have everything just right in Lightroom, I save the preset for printing. And it seems to keep what I have set. If you can show me some screenshots of your printer driver, perhaps I can be of assistance.
Regardless of whether I allow Lightroom to manage the color or allow the printer to manage it, I am getting really nice prints. So I'm sure there's something that you are probably just overlooking.

PIxma Pro 100 - Lightroom Incorrect image sizing for select paper sizes

I am trying to print from Lightroom to the Pixma Pro 100 using the A3+ Paper size (13"x19") In Lightroom, the page and printer setups are all correct (verified by Adobe's Tech support) and in the Print Preview area, everything looks great and ready to print.
Yet when I actually print the image to A3+ paper (and the image nearly fills the entire paper area) the resulting image is serverly cropped on the paper. In fact is looks like it is cropping the image to 8.5x11, which obviously, only uses a portion of the 13x19 paper size. It seems that Lighroom or the Canon Printer drivers are not respecting the selected paper size and defaulting to 8.5x11.
Here is a link to an image of what the print out looks like:
https://www.dropbox.com/s/mylwpsns0uvr4io/2013-05-20%2009.00.15.jpg
This does not happen when printing from Print Studio Pro, nor from Photoshop itself.
I've dealt with Adobe Tech support and Canon - both are point fingers at each other. Meanwhile I am unable to print anything on larger paper sizes.
The Pixma Pro is the only printer connected and I've re-installed drivers and checked for updates. Still the same. At this point, any comments on the situation would be appreciated.
Thanks in advance!
Bruce Johnson
[email protected]
Bruce Johnson
[email protected]

I am experiencing something like this as well.
I do almost all my printing in A3+ and I do it all directly from LIghtroom. No problem til sometime this summer (post firmware update). Now whenever I set it up for 13 x 19 (and LR shows that it is 13 X 19) the finished print is actually 7.5 x 11 on the 13 x 19 in paper.
Incredibly frustrating as I go through time, paper, ink, and tech support (at Canon and Adobe) trying to resolve this.
Last week a Canon technician walked me through a complete reinstall of the printer and then it worked again. This week it's back to the same mess, and neither a reinstallation of the printer today nor an update of my LR solfware resolved the problem.
I learned today that I am able to print the correct size using Print Studio Pro, but I have never used it in the past and I'm reluctant to switch from the functional LR to Canon workflow I had going (where I knew how my printing specs would come out)

So, CAN I turn off the printer's color management? Pixma Pro-100.

So, I am trying to turn off the color management function for the Pro-100...
On my Windows desktop, I use Photoshop to print with Canson Rag 210, color profile installed, allow photoshop to manage colors and print a beautiful, perfect print with the Mark 9000. Now, I have the Pixma Pro-100 and using the exact same settings, I print wirelessly with my laptop, and I get these dark, red/orange hued prints that are atrocious.
I should mention the same exact photograph printed between setups ALWAYS prints better with the Mark 9000 and my desktop. However, when using my laptop and the Mark 9000... Crap. Laptop and Pixma Pro-100... Crap. What is my MAC doing that my desktop is not?! How can identical settings print such drastic results? Photoshop does warn me (newer version on my MAC vs. Windows) to turn off the printer's color management in the printer's settings, but I do not see that option. Maybe I'm missing it? How do I do that? I'm thinking it may help!

Have you tried printing from the MacBook using Canon Print Studio Pro or letting printer manage colors? I know this doesn't specifically answer your question, but PSP is designed to handle the PS/printer interface.
Download PSP 1.3.5 from the Canon support site.
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_pro_series/pixma_pro_100...
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Canon Pixma Pro-100 prints very dark

I see that this is a recuring problem with the Canon Pixma Pro-100, but as nothing I have found online helps I'm asking and are hoping that someone can solve this problem for me.
Just picked up a Pixma Pro-100 today, and installed it on my 2011 iMac 27" (Yosemite) with downloaded drivers from Canon's website to be sure i have the latest ones. I also checked the printers firmware but that's the latest at 1.100. Wether I'm printing via Lightroom or Photoshop; or via Canon Print Studio Pro, My Image Garden, or via LR / PS directly; with- or without PS as color manager; the prints turns out to be much to dark.
I have to set an exposure of +2/3 in LR to be anywhere close to getting the same result as on the screen. I'm also careful to select the right ICC profiles for the correct paper. My monitor is calibrated with an Spyder4pro and I also re-calibrated it during this process to see if that helped.
Well. Long story short; the prints are to dark. So i borrowed my wife's 2013 MacBook Pro (Yosemite) Spyder4pro, and installed the latest drivers from Canon. Again; on this machine the prints are also to dark with about +2/3 to correct for the printer to do something that looks like the monitor. Both monitors are also set to about 30% brightness.
I also have access to an Epson Stylus Photo R3000 and the prints from this comes out much brighter.
Sadly I see that many others also have the same problem. So; here's the question. How do I fix this? Do i have to return the printer again and get a refund? Because this is clearly not good enough.
Solved!
Go to Solution.

Hello again. I recognize that a print is good if you like it and bad if you don't, despite what others might say, but I will at least share my experiences. They might help you or others who are following this thread.
My monitor is calibrated with Spyder 3. Gamma 2.2, 6500K, 83 cd/m^2. Contrast at 50%; brightness about 52%. My monitor lets me choose blackness level - it defaults to 50%.
When I print the test image I linked to above, using Lightroom, with no adjustments, my technical output is as follows:
Middle step wedge shows twelve disticnt steps. Whitest step is color of unprinted paper.
It varies from paper to paper, but I can discerne at least the 252 step and on some papers 253 - telling me I have good highlight detail.
On the black side I discerne 8 or 10, nothing lower. (That sounds like what you are reporting).
Artistically I am very happy how my print looks - nice red strawberries, good flesh tones, etc.
One my monitor, the on-screen image is almost identical to the print. I am surprised that you can see the 2 wedge step on screen at a very similar brightness.
I also checked out this B&W test image:
http://www.northlight-images.co.uk/article_pages/bw_printing/bw-test-image-2.html
You are probably aware of this since you are printing with Print Studio Pro, but others may not be.
You can print a series of test images:
find the one that best suits your taste, enter the calibration values in PSP, and save them as a custom setting. Then, each time you want to print recall the setting.
You can do a similar thing in Lightroom using the printer driver and User Templates.
There would be some one-time trial and error to that approach.
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Pixma Pro 100 : Unable to print 13x19" from Apple Macbook Pro

I've got the latest drivers and firmware.
Primarily attempting to print from Apple Aperture; A3 and A3 borderless work fine, but neither use the available space on my 13x19" paper.
Any custom settings for 13x19" result in either A) 3x5 print on 13x19 paper, or B) out of paper alert (1006?).
I also tried printing from adobe photoshop elements 6; there was a "super B" paper size here, but again the prints either printed borderless 13x19" but with poor random cropping, or I got the no paper error, depending on settings. Same results when printing from Apple Preview.
So far the largest print size I've gotten successfully is 11.6x16.6" using A3 borderless.
How can I get a 13x19" print or largest size? Thanks

The fix for mine was to go into system preferences, printers & scanners, then remove all references to the Canon printer. This also removed the apple drivers.
Then, download all drivers from Canon's site to your desktop.
Then in the printers & faxes pane, click plus, and select the printer from there- you may need to select the drivers on your desktop. Somehow this forced install of the canon drivers over the apple drivers, which seem to get priority otherwise.
After doing this, the A3+ paper size appeared in my apps as an option for the Pixma pro 100, and I had the utilities tab appear for this printer in the control panel.
I called Canon tech support to figure this out, they were quite helpful.

PIXMA Pro-100 and Windows 8.1 Help Please....

Hello,
I will try to be concise
Spent all day on the phone for this without the same answer twice *sigh*.
I have been told and I have read over and over that YES, the Pro-100 WILL absolutely work with Windows 8.1.
Then...I find out that it's possible that it will NOT work unless I have 8.1 Pro Pack.
Is this true?
IOW...Is there anyone using the PIXMA Pro-100 with Windows 8.1 *without *Pro Pack just fine?
I ordered the printer yesterday before being told about this, and need to know if I have to cancel my order before it ships.
Thank you very much for any and all help.
Sherri
Solved!
Go to Solution.

Sherri,
I have been using the Pro-100 along with three of the printers it has replaced, the 9000, 9500 and 9500 II since Win 8.1 came out. They all work and work well with WIndoze 8 or 8.1. I use Photoshop and Lightroom so the OS really doesn't matter. If you do not have either of these, I will suggest you check into Photoshop Elements as an option.
With one of these mentioned programs you do not need any thing additional. Including the Canon software that comes with the Pro-100. But a couple of Canon's software is pretty good like the printing on a DVD. But PS, or PSE, is where it at for photos that are possibile by the Pro-100.
EOS 1Ds Mk III, EOS 1D Mk IV, EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 85mm f1.2 L II USM, EF 70-200mm f2.8 L IS II,
Sigma 120-300mm f2.8 EX APO, Photoshop CS6, ACR 9, Lightroom 6

Canon Pixma Pro-100 printer ejects 3.8 in of a 4X6 paper and prints only 2.2 in of the image printing from Photoshop CS6, I'm sure I set everything correctly - what could I be missing?

Using Mac Pro running Snow Leopard (10.6.8) & editing & printing from Photoshop CS 6.
Have new Canon Pixma Pro-100 printer and set it up yesterday. First thing printed was a
document from MS Word (a letter) 8.5 X 11 plain paper - this came out OK. Next I fire up
Photoshop and open a 4 X 6 inch image to do a test print. I set it up in the print dialog as
4X6 paper, Canon's Pro Glossy paper profile, rear tray, standard print quality, Photoshop
manages the color. I load the paper in the rear tray close the covers and hit print. Now, when
it starts to print the printer moves about 3.8 inches of paper out of the printer and starts printing
on the remaining 2.2 inches then spits the paper out. It does this in Photoshop (any image it doesn't
matter), and it does it printing from Capture NX. I have been able to get it to print on the paper
correctly using Apple's Preview program but that that's not going to do me any good. I was on
the phone with Canon tech support for about 2 hours and they were completely puzzled suggesting
I would have to use Canon's printing apps instead to print - that doesn't do me any good either.
I want to be able to print from Photoshop. Any one every heard of this or experienced the same
problem? Thanks JamesD!

Hello again. I recognize that a print is good if you like it and bad if you don't, despite what others might say, but I will at least share my experiences. They might help you or others who are following this thread.
My monitor is calibrated with Spyder 3. Gamma 2.2, 6500K, 83 cd/m^2. Contrast at 50%; brightness about 52%. My monitor lets me choose blackness level - it defaults to 50%.
When I print the test image I linked to above, using Lightroom, with no adjustments, my technical output is as follows:
Middle step wedge shows twelve disticnt steps. Whitest step is color of unprinted paper.
It varies from paper to paper, but I can discerne at least the 252 step and on some papers 253 - telling me I have good highlight detail.
On the black side I discerne 8 or 10, nothing lower. (That sounds like what you are reporting).
Artistically I am very happy how my print looks - nice red strawberries, good flesh tones, etc.
One my monitor, the on-screen image is almost identical to the print. I am surprised that you can see the 2 wedge step on screen at a very similar brightness.
I also checked out this B&W test image:
http://www.northlight-images.co.uk/article_pages/bw_printing/bw-test-image-2.html
You are probably aware of this since you are printing with Print Studio Pro, but others may not be.
You can print a series of test images:
find the one that best suits your taste, enter the calibration values in PSP, and save them as a custom setting. Then, each time you want to print recall the setting.
You can do a similar thing in Lightroom using the printer driver and User Templates.
There would be some one-time trial and error to that approach.
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Unable to center a print on 8/5 x 11 inch paper with Pixma Pro 100

I've been using a Pixma Pro 100 for just 3 weeks. No matter what I do or try, prints on 8.5 by 11 inch paper using the manual feed tray are not centered. In portrait orientation, the margin on the leading edge short edge is slightly less no matter what size the image. For example, if the leading edge margin is 1/4 inch, the opposite margin is 3/8 inch. If the leading edge is 7/8 inch, the opposite margin is 1 inch dead. The long side margins are equal. I'm using Photoshop Elements 9.0. I've tried printing out of the edit space, where "center print" is an option, but I realize now that this just centers the image in the window representing the print, that it does not center the image on the page. I have not notice this problem with smaller size paper, such as 4 x 6. Any suggestions? I have not tried loading the paper in the internal or "rear" tray because I thought the paper path with the manual feed would be straighter. Besides, I'd like to be able to use the manual feed with even larger paper and get centered prints.
P.S. I just tried selecting "borderless" print in PSE 9 with a custom image size smaller than the paper, e.g. 7 x 9.8 inches, and crop to fit. Just looking at the preview, this seems to have resulted in equal margins left and right, top and bottom (the L-R margins are different than the T-B margins of course). I was unable to make any of the necessary adjustments in Canon Print Studio Pro - I could not figure out how to unlink the height and width of the image.

"... that is a remarkably unhelpful and condescending response."
Condescending or not, however, it is still most likely PSE that accomplishs this task. I don't use PSE anymore since I switched to Lightroom. Hence the suggestion to find a PSE forum.
But it is the software that let's you move or put the photos where you want them to print.
A PSE forum may be able to show you how to do this. Example below, if I want two 5x7s in oppoiste corners, it is done easily in LR.
If I wanted one photo centered it is a simple click to get the adjustment "squares" and move the photo. (Bottom picture)
BTW, I am not worried.
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 9, Lightroom 6

I have a Pixma Pro 100. Does anyone know what printer setting I would use to print on 11 x 14 paper?

I'm trying to make 11 x 14 prints but I'm unsure what what size to set it as in Photoshop. I'm using Epson paper which works fine with the printer I just don't know what settings to use.
Thanks.

Go into the OnScreen Manual and search for page P010. That will give you instructions for custom paper sizes.
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Pixma Pro 100 low ink warning

Does the Pixma Pro 100 auto stop when insufficient ink is available to print properly or is the 'low ink' warning all you get until the it doesn't print correctly?

Hi mrjcall,
The PIXMA PRO-100 will warn you when the ink is "low" and stop printing when the ink is "out". Keep in mind that when the low warning appears, you have about 25% of the ink left in your ink tank.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Questions before I purchase a Pixma Pro-100

Haven't spent any time over here on the printer side of the forum and I didn't see my questions posted so I will post them here hoping they aren't repeat questions.
Been researching photo printers and found the Pixma Pro-100 to suit my needs. This will be my first "photo' printer. I will be printing high res images from Lightroom (hopefully the plug-in works great).
1. Since I will be a light user (maybe printing once a month or even every other month), I'm concerned about plugged print nozzles or dried up ink. Does anyone have any experience on plugged nozzles or dried up ink? I do have a Canon iP100 for work which gets light use (also about once every other month) and I have not had any plugged nozzles so I'm optimistic that I will not have issues with the Pro-100 but I sure would appreciate some experienced feedback.
2. I see the printer comes with "Setup" ink tanks. Any idea how much printing I can get from these or should I just buy a set of ink tanks right up front?
3. Which refill set of tanks? If I'm only doing color printing, should I just buy the 5 color set plus black? I'm assuming the 8 color set (which includes the two shades of gray) are for gray scale printing. Once I get rolling, I'll obviously buy whatever is most economical but right now I don't know.
4. Paper - I see Canon has listed their paper plus all tested compatible paper on their web page. I do have some HP photo paper (not listed as compatible) that I would like to use up. I used this in the past on standard inkjet printers including the Canon ip100. Any idea how this paper will hold up on the Pro-100? Paper is HP Premium photo soft gloss and HP Premium photo high gloss. Of course I can try it but rather not waste ink if someone out there knows better.
5. I'm sure this is a dumb question for most, but is it best to print from RAW or convert and print JPG?
Thanks in advance, appreciate any feedback.

If I were going to use LR 4 to print, I would let it do it's thing with the proprietary file LR uses. I would not try it from a RAW or convert to tiff. Not to say you can't get good results but to lessen any more issues into it until you get comfortable with the new printer.
One thing about LR, remember to set your page size in the "page set-up" tab first.
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 8.7, Lightroom 5.7

Pixma Pro-100, ICC Profiles, etc

I'll try to make a long story short. About 5 months ago I bought a Canon T3i camera. Didn't like the prints I got at department stores, bought a PIxma Pro-100. Did some more research, realized I need to calibrate my monitor, bought a Datacolor Spyder Pro 4.
My question(s) are about the software used to get the prints. I don't have PhotoShop, and I don't want to buy it. I have PaintShop Pro, but realize I can't use that. My computer is Win7. I don't know cameras, but I've been in IT for 30 years. I know computers.
I am not pleased with the prints I've gotten so far. The colors all look weak (for lack of a better word). Everything I've read about the Pro100 says the colors should be rich (saturated). Mine are not.
I first tried the software that came with my camera. Digital Photo Professional. It works with the Canon plugin, Print Studio Pro. It seems that it recognized, or loads, the ICC profiles for the Canon paper I use. It doesn't seem to recognize or give me the option to pick an ICC profile for my monitor.
I called Canon support. The guy I talked to recommended Easy-PhotoPrint EX software. Said it should have come on the CD with my Pixma. It did not. That software does not use the Canon plugin. And seems more limited. He said it works well with Canon cameras. Honestly, he seemed like he was BS'ing me the whole time. If you don't know the answer, it's ok to just say so, is my feeling.
Ok, it turned out to be a long story. Can someone help me? This printer I have does not measure up to everything I've read about it. I've spent a bunch of money to get good prints from my Canon camera. I don't have that, not even close. What do I need to do??
Solved!
Go to Solution.

The answer depends on how you are printing. If you use Canon Print Studio Pro it does all the appropriate adjustments after you pick the option in CPSP.
If you are printing from photo software there will generally be an option to either let the printer manage the printing or have the software manage printing. In the software managed printing option you would choose paper profiles in the softwarer and in the printer driver set color management to None.
Here is a good resource: http://www.youtube.com/watch?v=LlV7cqqladQ&feature=youtu.be
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Canon Pixma pro 100 Ink how to identify the black cartridges when label was accidently removed

I just started putting a new Canon Pixma Pro 100 printer together- I was not thinking and removed two of the grey (light), and grey cartridges labels. Now I do not know which to put in the slots, I cannot see any gradient by holding them up to the light, and the actual cartridge is not marked. I am soooo dumb, any suggestions.

You got a 50/50 chance. Go for it!
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 8.7, Lightroom 5.7

Pixma Pro-100 re-install

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