Pk_mail uses which service to trigger email

Hi
We are using oracle supplied package PK_Mail to send mails from oracle. Please find the below details:
OS: Windows 2003 Enterprise edition 64 bit
Service Pack: SP 2
Oracle: Oracle Database 10g Enterprise Edition Release 10.2.0.1.0 - 64bit Production
For the OS, we have installed anti-virus software as McAfee 8.7.0i.
Before installing McAfee as anti-virus, mails were triggered fine.
After installed McAfee, mails weren't triggered. Lately we found out the reason,
on McAfee on Access protection, there is an option *"Prevent mass mailing worms from sending mail"*.
Due to this option, McAfee is protecting the mails from oracle using Pk_mail package.
Now we have disabled this option, in order to send mails. But there is an exclusion option,
where we can specify the services or exe should be excluded. We have tried giving the Oracle.exe and
sqlplusw.exe. But even after specified these 2 exe under exclusion, still mails from oracle is restricted.
Is there any other service oracle uses to trigger mail from DB using PK_Mail package?
Please advise...
Thanks & regards
Muthu

Muthu wrote:
For the OS, we have installed anti-virus software as McAfee 8.7.0i. Anti-virus s/w has no place on a database server platform. What instead is needed is a proper o/s hardening, proper database hardening, and a local firewall (like iptables on Linux).
Anti-virus software is not passive - it actively "+interferes+" with software operations (via traps and intercepts and hooks). This can have a severe impact on sever s/w. And not just in terms of performance, but also causing data and memory corruption.

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