Place one order with Products from different sales orgs
Hello,
We are in CRM 7.0 EHP2 connected to ECC 6.0. We have Internet
sales/Webchannel Application.
We are rolling out Internet sales for a new country but they want the option to
place one single order with products from different sales
organizations.
Currently Customers send fax/email to customer
representative(CR) with list of products. The CR identifies and places
multiple orders if products belong to different sales orgs.
Currently customers don't have idea about sales orgs and they don't
have a clue which product belongs to which sales orgs. So, for them to
use Internet sales, we have to provide them an option to place one
order with products from different sales orgs.
I understand SAP doesn't support this. But, is there any way we can achieve this through some custom/out of the box solutions?
Thanks,
Ravi
Hi Ravi,
Please have a below help link, it may help you to explain the role of Distribution Channel and if it fits to your requirement.
Organizational Data Determination in CRM E-Commerce - E-Commerce - SAP Library
Thanks,
Hamendra
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