Placed images/files disappearing from Creative Cloud

I am getting a little frustrated as every time I open a couple of my Indesign documents, one or two of the placed PDFs is gone from Cloud. I have to go back to the emails, search for the client's file, reformat, etc. and then resave to CC, and then relink in Indesign. How stable or unstable is Cloud? Is anyone else experiencing this issue?

I have been using dropbox for years and it is so awesome, and fast. Creative Cloud is slower, and it appears it should work on the same basics as Dropbox, I do know if I shut my computer down too quickly, files sometimes do not get saved/updated correctly. The other day Creative Cloud was down for the evening, although you are still able to access the desktop Creative Cloud, but it worries me that if I work from home, save files, then have to go on location to a client, open the files remotely, will the files always be there...
I want to know if anyone else is having issues with files disappearing, mine are mostly PDFs clients send me, mostly I only change the color destination, but sometimes I change emails, wording etc. so I have to search around for the client revisions and redo the work...
Are there other steps to do to the pdfs, perhaps there is a conflct in metadata, or other attributes?
I have been using CC for two months now.

Similar Messages

I have had a file disappear from creative cloud and then the name get reassigned to a different file.

I have had a file disappear from creative cloud and then the name get reassigned to a different file. How do I retrieve the missing file?

If a file with the same name is saved again then a version is created. You can see versions from the Files page at https://creative.adobe.com/files. From the Files page click on the file to go to its page. Switch from the Details tab to the Activity tab if needed. You will see the Current Version and any past versions.

File removal from creative cloud

How do I remove files from creative cloud?

Thanks a lot Mylenium, finally sorted it this morning with a bit of
fresh thinking. I don't find the Adobe site easy to navigate. geraltu47
On 15.03.2014 15:04, Mylenium wrote:
RE: FILE REMOVAL FROM
CREATIVE CLOUD
created by Mylenium in Adobe Creative Cloud -
View the full discussion

2 licences of creative cloud have disappeared from creative cloud team licencing

2 licences of creative cloud have disappeared from creative cloud team licencing

Please check the date of expiration of the seats. They need investigation.
Please inbox me the details of the CCT Order for assisting you.
Regards
Rajshree

Image Object Removed from Creative Cloud DW CS6

Adobe Dreamweaver CS6 Classroom in a Book does not correspond to the creative cloud version of Dreamweaver CS6. One of several issues is that in chapter 3 and page 88 of the book it talks about image placeholders but in the creative cloud version of Dreamweaver CS6 insert > image object > image placeholders has been removed and no longer exists. In fact, the entire image object entity is gone!

You are essentially using a book published at least a year ago for a product that changed drastically about 2 months ago.
If you had the actual disk copy of DWCS6 (Dreamweaver from Creative Suite 6), the book would work failry well. However, you don't have DWCS6, you actually have DWCC (Dreamweaver Creative Cloud, even putting the 6 in there doesn't really make sesnse anymore IMHO) which is constantly changing and is well on its way to becomming a completely different program.
Here's a list of "some" of the changes...
http://helpx.adobe.com/dreamweaver/using/changes-insert-options-creative-cloud.html

A few image files disappeared: can't be re-imported from backup

There are at least a 4 dozen pictures imported into LR 5.x last September that now cannot be searched and which are not in the dated folder where they should be - even if searched in Windows Explorer. It's part of an event, and it appears to be all those on one card from one body. I remember seeing these images in the Library module at the time. No Previews with question marks.
If I go to the duplicated import created that day I find the "missing" images in the folder created at that time. Yea Adobe for creating the easy back-up for importing. In this backup folder the images can be searched and opened in either Windows Explorer or a viewer like FastStone. . If I put the files into the date-organized database folder (to "Synchronize" in the main directory) LR says it cannot import them as they are already part of the database. I tried copying these files in Explorer to a different hard drive and tried importing again: no help.
How can I convince LR that these need to be re-imported? More importantly, can anyone offer a scenario by which these image files disappeared from the disk and didn't leave a preview with a question mark? I didn't actually do any work (Dev module) that I remember on these. I certainly can go through with Bridge and batch rename this little set and present them again as an import request. But what causes something to drop out of the DB and disappear as a file? Obviously some kind of operator error is the most likely, I understand.
Deleting all Previews? Seems like that would make the machine work for hours to redo Previews for 90,000 pix.

Thanks for the suggestions (and warnings). I am pretty experienced with Lightroom and know the structure behind it. What was weird here was that when I try to bring one of the images back in through Synch or Import, says "It's already part of the database" BUT when searching for the image by file name LR finds others that share the same file number (not strange) but NOT the image I want (strange). This search was performed at the root of the file/folder structure, so should be looking into every folder in the database. An Explorer search shows that the image is no longer in the database folders. It is only found in the "Backup" folders created by LR when ingesting the card at the original import.
OK, so use the OS to move some of the files (12) back "inside" the folder, click Synch folder and it tells me there are 12 new photos. So far so good. BUT -- although they are now "there" in the folder and re-imported they still do not show up in the Library thumbnail view and can't be searched in Lightroom (by file name). The 12 didn't show up on a import screen with one lone PS image in that batch that was newly created this afternoon and DID show as a new import. I expected to see the 12 on that screen.
To answer one question offered today: No, the images do not show in the Develop module.
So something tells Lightroom these are not new and that they are aready there. However, not searchable.
Next step changing the names of the offending file, like appending a letter. See if that makes them look "new".
I think I can fix this as long as I have to original CR2 files unprocessed, which thankfully, I do. Anyone have a theory about what causes this? Never had it happen.

Downloading JPGs from Creative Cloud into Collage gives "No supported files to show" error

"No supported files to show"
That's the message i get when i try to Download from Creative Cloud , and i uploaded jpg files , i see them on the web but not on my android tablet (xoom)

Thank you very much
Lionel,
Sent from my iPhone
Le 16 nov. 2011 à 23:40, svalentine1 <[email protected]> a écrit :
Re: No supported files to show
created by svalentine1 in Adobe Collage - View the full discussion
Lionel,
The error you saw for "no supported images" is because there was not any collages uploaded to your Creative Cloud. Once you complete and upload a Collage to the Creative Cloud you will see that you can download the file. To add images to a collage, you are correct that you need to click on the landscape icon with the +. Then you will be able to download the images from your Creative Cloud account. I just tested this as it worked for me.
Thanks
Scott
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4030640#4030640
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4030640#4030640. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Adobe Collage by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

I can't import *.psd *.png file from Creative Cloud

i want to import transparent background image in new layer
but, i can't do it after update to iOS7
i can import *.jpg *.gif files from Creative Cloud. but not in *.psd *.png files
when import *.psd *.png from Creative Cloud it show blank object..
please tell me how to fix it
thank you.
iPad with Ratina Display
iOS 7.0.2
Photoshop Touch 1.5.0

Hi, Ignacio
i tried to paste watermark in my picture.
i show you step by step my produce it..
file for paste upper on picture (tiger)
i open first layer (tiger) in photoshop touch
and than, select *.psd (backgound transperant) file in Creative Cloud. Click Add.
is show in blank picture. Click done
new layer paste upper in tiger paper. but can't saw it.
help me please..
thank you.

IPad does not let me add files from creative cloud into ps touch.

When I attempt to add a file from creative cloud into iPad ps touch I receive a connection failure message. I have tried this on two different wifi locations. Sync works as I can see the file I uploaded from a desktop computer into creative cloud, but I cannot go to new from creative cloud, choose a file, and click add. It gives me a connection failure - downloading failed -image cannot be loaded. please try again. My desktop computers work fine on the same networks.

This is happening to me as well and the service department had me on hold for 1 hour and 10 minutes and couldn't help.

Missing files from creative cloud

Numerous files have gone missing. The folders are there, but there is nothing in them. Also, I've checked the archive folder, and it is also empty.

Hi,
While we are still investigating this issue, we would suggest you re start the Creative Cloud and the CoreSync process. This can be done manually in Activity monitor on Mac or Task Manager on Windows. A system reboot would also do the same thing.
We hope by doing this, your data that was trashed locally will then be re synced from Creative Cloud and return your sync to a normal state.
Thanks
Warner

Need help converting project file from Creative Cloud to CS6

Hello.
I started a project file on the Adobe Creative Cloud and I am trying to convert the file to CS6 (as that is what all my editors have). I have all of my time codes generated in Creative Cloud and I need the easiest solution to share the file across platforms with out corrupting it. Any help is appreciated. Thank you.
-A*

I am the director of the project- so I am not very technically inclined to answer these questions, but will try my best. My lead editor dropped out of the project leaving me very confused and I am trying to establish a new workflow based off of her existing project file.
The original project was started in Adobe Creative Cloud. I am now trying to use Adobe CS6 and I am trying to figure out if we can convert a file from Creative Cloud > CS6. If you can provide a list of questions for me to ask my previous editor I can direct them to her and try to provide a more concise answer. Thanks for your help.

How I can load images from Creative Cloud storage in photoshop plugin, created in Extension Builder 3 with use html5/css/js?

How I can load images from Creative Cloud storage in photoshop plugin, created in Extension Builder 3 with use html5/css/js ?

At this point there is no API for accessing the cloud storage outside Adobe's own closed loop.
Mylenium

How do I move my Muse file to the Creative Cloud folder without losing all the links to assets?

I'd like to keep my .muse files in the Creative Cloud folder so they will be accessible from anywhere, and always backed up. But I have many hundreds of links to image assets etc, and am worried that if I move the Muse file to the CC folder the links will be broken.
The links situation with Muse already seems worrying to me — my images are all arranged in folders but Muse seems unable to deal with this properly so can have trouble finding them. So if I move not only the Muse file but all the image files and folders, will Muse still be able to operate, or will I be faced with potentially having to spend many hours manually linking the image files?
Is there a recommended way of arranging assets etc when working with Muse using the Creative Cloud folder?
Thanks

Move from the Creative Cloud to the Muse forum. They will be able to help you here with the issue of Muse finding your images.
The Creative Cloud file storage will do nothing to change any of your files, it will just store them. But you will not be able to make your Muse sight work from within the Creative Cloud.

Accessing multiple PSD layers in Adobe Photoshop Touch from Creative Cloud is important to me.

Accessing multiple PSD layers in Adobe Photoshop Touch from Creative Cloud is important to me. When will Touch be updated with this function? Want the ability to view multiple layers the same way Creative Cloud website can. Having the ability to turn multiple layers on an off in Touch from and uploaded PSD file. As it stand Touch flattens imported Layered PSD files. (Not very useful)

Hi Bford225,
I moved your post over to the Photoshop Touch forum because it seemed mostly about Photoshop Touch.
Currently, I'd recommend converting RAW images to Jpeg in either Photoshop or Lightroom and then uploading them to Creative Cloud for working with them in Photoshop Touch. I know raw support is something our developers are considering so please add your vote here:
http://forums.adobe.com/ideas/1227
How you best incorporate Photoshop Touch into your workflow is hard to say. What works best for one person may not be true for everyone. Photoshop Touch obviously doesn't have all the capabilities of its desktop counterpart but it does have the ease of use and portability of being on a tablet. Personally, I like using Photoshop Touch for editing images taken with the iPad or my iPhone for convience versus transferring to transfer to the computer, or even if I still do, I can do some of the initial edits from the tablet first. Its nice when I only have the tablet available and not a computer. For images I take with my DSLR I always do my editing in Photoshop and Lightroom. I'm able to make any adjustments on the computer much faster than on a tablet.
If you have the option to shoot in both Jpeg and RAW that might be good option (best of both worlds). Do you have the ability to import images from the camera without using a computer - using a camera connectivity kit or something like that? My recommendation would be expermentation, test out different workflows on the tablet and see how you like it and find what works best for you.
-Dave

Synchronize Files error on Creative Cloud desktop

Hi there,
I can't synchronize anymore my files with the creative cloud Desktop.
I am running Creative Cloud Windows 8.1 64 bits. My OS and my softwares are uptodate. I think it's since 1 or two CC Desktop update that i can't synchronize files anymore. Fonts are still synchronized.
I've tryed evrything i could:
     -remove and reinstall CC desktop
     -stop synchronize, star again
     -place the folder to default location
     -no file in the folder
And even with no files in it it can't synchronize lol
When i remove and re-install it works fine, i can put files and it's synchronize well. But when i re-start my comp it show "error can't synchronize"
At work I'm running Windows 8.1 64 bits CC Team and it works fine. The only difference is my Anti virus, F-secure at work, Avast at home.
I Hope you've got some ideas for me..
Cheers

I agree... a late evening talk would be better than chat. I think I'll have to give a call next week and hopefully talk to someone that I can explain the situation.
Right now CC is working okay with exception of the files and fonts.. I'm enjoying the latest software and can see all the apps and able to install as needed. I've just recently explored the other features. Such as storing files in the cloud account.
I thought it would be easy. The website uploaded them fine and a few test files are there but I just don't see them in the CC desktop app. Also the "Turn File and Font Sync OFF" in the dropdown at
top of the app looks the same. It won't toggle when clicked on.
It's hard to determine what is current information sometimes that I'm reading on forums. I have seen where the files feature is not available yet but I'm just not sure if that was from the past or still not working. There should be a page that you can go to that is the very most up to date information and maybe there is but I haven't found it.
I was able to get Typekit font account and for a moment I thought that was going to work. It showed under Fonts in the CC app on my desktop but that's all it did was show up. The moment I tried to retrieve a font through clicking it then everything under Font disappeared and now when I click the Fonts tab it's a blank white window with the wheel spinning in the center like it's loading.
One last thing regarding the files syncing. I believe there is suppose to be a folder on your computer that it creates and that's where the files are on your computer that match those in the cloud storage. I can't find that folder on my computer. I've done a search but no folder. I'm on Windows 7. Might still go back to that feature not being available though and just part of that.
If I find something out useful I'll let you know. I'll call on Monday if I can.
Thanks for the reply.
S

Placed images/files disappearing from Creative Cloud

Similar Messages

Maybe you are looking for