Placed order using paypal, bestbuy site crashed, now my order lists someone elses account info!

Extremely upset and concerned. I placed an order on your website and used paypal to checkout. Was directed to the paypal site where I entered my info. It took me back to bestbuy to complete the order, however your page crashed and took me to a page that said oops sorry an error has occured, but my order still went through. I go to my account and check the order status, and IT IS LISTING SOMEONE ELSES PAYPAL ACCOUNT INFO as my payment method. This should NOT be happening. Tried calling customer service who was absolutely clueless and was of no help at all and would not do anything. I checked paypal, and there is a pending charge for the order total for bestbuy.com so there should not be any problem on their end. Someone contact me ASAP about whats going on. We should not be able to view other customers private info!

Good morning redspeed,
Placing an order on BestBuy.com using PayPal should be a pleasant and hassle-free experience! From the sounds of it, your experience has been far from what we strive to provide for an online shopping experience. With that said, it is truly odd that your order would be reflecting another person’s PayPal information, but the transaction still appearing on your PayPal account. I am truly sorry for any confusion or inconvenience that this may cause you.
Using the information you registered with the forum, I believe I was able to locate the order. I am sending you a private message to gather some details to further research this issue. You may check your private messages by signing into the forum, then clicking the envelope icon in the top right corner of the page.
Sincerely,

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Placed order using paypal, bestbuy site crashed, now my order lists someone elses account info!

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