Placing content on the IPOD as an  external HD and bypassing ITunes

when I connect my IPOD via USB to my computer it shows up as an additional drive. however, the content is not visible in Explorer. is it possible to add content (eg music) to the IPOD just like you would with an external drive and bypass ITunes? if so, are there instructions for doing this? thanks.
gateway   Windows XP Pro  

is it possible to add content (eg music) to the IPOD just like you would with an external drive and bypass ITunes?
you can use the iPod as an external storage drive, but content that is added to the iPod using windows explorer will not play on the iPod. see:
Using your iPod as a storage drive

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  • ITunes Reports "iTunes Cannot read the contents of the iPod...."

    This morning I connected my 2 week old iPod Classic to my laptop via the USB cable and iTunes came up and displayed a message saying "iTunes cannot read the contents of the iPod MHAM'S IPOD". It suggested a restore, which I have not tried yet. I have faithfully used the "Eject" function in iTunes to disconnect. After reading some other posts in the forums, it appears that others are having a similar issue. I'm concerned that this is normal operating behavior for this product. Given that this is my first Apple brand purchase, I'm a little turned off to the brand. Does anyone have a suggestion that doesn't involve me wiping this thing clean and starting over? And is this something that I should just expect? I ran a diagnostic and the results are below.
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Inc. Latitude D620
    iTunes 7.4.3.1
    iPodService 7.4.3.1 is currently running.
    iTunesHelper 7.4.3.1 is currently running.
    Current user is an administrator.
    The current local date and time is 2007-10-16 07:04:02.
    Connected Storage Devices:
    Disk drive, Hitachi HTS541080G9SA00, Bus Type ATA, Bus Address [0,0]
    Disk drive, Apple iPod USB Device, Bus Type USB
    Disk drive, RIM BlackBerry SD USB Device, Bus Type USB
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
    No IEEE 1394 Host Controller found.
    The iPod Service Logging Information:
    [SERVICE: 0xF88,06:40:36 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Tue Oct 16 06:40:36 2007)
    [SERVICE: 0xF88,06:40:36 INFO] ##### iPodService starting as a service, version: 7.4.3.1
    [SERVICE: 0xFD0,06:40:36 INFO] Adding iTunesHelper to session 0
    [SERVICE: 0xF98,06:40:36 INFO] Got signaled to go ahead... Starting device manager!
    [SERVICE: 0x114,06:40:36 INFO] Listener Window created
    [SERVICE: 0x114,06:40:57 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:40:58 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:40:58 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:40:59 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:40:59 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:41:40 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:42:15 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:42:15 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:44:25 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:45:15 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:45:15 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:48:13 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:50:15 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:50:15 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:57:09 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:57:09 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:57:09 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:57:09 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:57:09 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:57:13 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x114,06:57:13 INFO] device \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x114,06:57:13 INFO] device is an iPod
    [SERVICE: 0x114,06:57:13 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x114,06:57:13 INFO] [-1] set waiting to mount = 1
    [SERVICE: 0x114,06:57:13 INFO] [1] Assigning session 0
    [SERVICE: 0x114,06:57:13 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
    [SERVICE: 0x114,06:57:13 INFO] [1] added state machine 1 to m_objDeviceIdMap
    [SERVICE: 0x114,06:57:13 INFO] [1] added device number 2 to m_objDeviceNumberMap
    [SERVICE: 0x114,06:57:13 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
    [SERVICE: 0x114,06:57:13 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:57:13 INFO] [1] input #0 from src #0
    [SERVICE: 0xEC,06:57:13 INFO] [1] input #0
    [SERVICE: 0x114,06:57:13 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:57:13 INFO] [1] input #1 from src #0
    [SERVICE: 0x11C,06:57:13 INFO] [1] input #1
    [SERVICE: 0x114,06:57:13 INFO] [VolumeArrive] mask = 0x20
    [SERVICE: 0x114,06:57:13 INFO] looking up device # for \\.\F:
    [SERVICE: 0x114,06:57:13 INFO] type 0x7 drive 0x2 partition 0x1
    [SERVICE: 0x114,06:57:13 INFO] iTunes device #2 found with drive letter F, mask 0x20
    [SERVICE: 0x114,06:57:13 INFO] [1] set waiting to mount = 0
    [SERVICE: 0x114,06:57:13 INFO] [1] input #2 from src #0
    [SERVICE: 0x128,06:57:13 INFO] [1] input #2
    [SERVICE: 0x114,06:57:13 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:57:13 INFO] [1] input #3 from src #0
    [SERVICE: 0x118,06:57:13 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x118,06:57:13 INFO] [First Connect] Creating connect event for device 1
    [SERVICE: 0x118,06:57:13 INFO] [1] set waiting to mount = 1
    [SERVICE: 0x118,06:57:13 INFO] [1] input #4 from src #0
    [SERVICE: 0xEC,06:57:13 INFO] [MACHINE 1 INPUT #0] - (HDW) CheckDevNode
    [SERVICE: 0xEC,06:57:14 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x11C,06:57:14 INFO] [MACHINE 1 INPUT #1] - (HDW) CheckDevNode
    [SERVICE: 0x11C,06:57:14 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x128,06:57:14 INFO] [MACHINE 1 INPUT #2] - (HDW) Volume Mount
    [SERVICE: 0x128,06:57:14 INFO] ** CItunesDevice::HandleHardwareInput()
    [SERVICE: 0x128,06:57:14 INFO] [1] input #3
    [SERVICE: 0xEC,06:57:14 INFO] [1] input #4
    [SERVICE: 0x128,06:57:14 INFO] [MACHINE 1 INPUT #3] - (HDW) CheckDevNode
    [SERVICE: 0x128,06:57:14 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xEC,06:57:14 INFO] [MACHINE 1 INPUT #4] - (HDW) Interface Arrival
    [SERVICE: 0xEC,06:57:14 INFO] [1] progress state is 2, Waiting to mount = 1
    [SERVICE: 0xEC,06:57:14 INFO] [1] progress is now 2
    [SERVICE: 0xEC,06:57:14 INFO] [1] progress is now 2
    [SERVICE: 0xEC,06:57:14 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
    [SERVICE: 0xEC,06:57:14 INFO] [MACHINE 1 ACTIONS] - {Connected}
    [SERVICE: 0xEC,06:57:14 INFO] [1] SCSI Inquiry attempt #0
    [SERVICE: 0xEC,06:57:14 INFO] VendorId: Apple
    [SERVICE: 0xEC,06:57:14 INFO] ProductId: iPod
    [SERVICE: 0xEC,06:57:14 INFO] revision: 1.62
    [SERVICE: 0xEC,06:57:14 INFO] vendor bytes:
    [SERVICE: 0xEC,06:57:14 INFO] 02 01 00 00 00 00 00 00 00 13 00 00 92 00 00 00 00 00 00 00
    [SERVICE: 0xEC,06:57:14 INFO] [1] firmware version: 1.62 (0x13E)
    [SERVICE: 0xEC,06:57:14 INFO] [1] Power State: Powered
    [SERVICE: 0xEC,06:57:14 INFO] [1] Checkpoint attempt #0
    [SERVICE: 0xEC,06:57:14 ERROR] Did not find first letter of stage
    [SERVICE: 0xEC,06:57:14 INFO] got HotPlugState 0
    [SERVICE: 0xEC,06:57:14 INFO] [1] serial number 000A27001547056B
    [SERVICE: 0xEC,06:57:14 INFO] Checkpoint successfully read from device [1]. Apple Serial Number [8N7344U3YMV]
    [SERVICE: 0xEC,06:57:14 INFO] [1] *** CONNECTED - Sending event out, device session 0.
    [SERVICE: 0x118,06:57:14 INFO] [First Connect] Creating mount event for device 1
    [SERVICE: 0x118,06:57:14 INFO] [VolumeArrive] mask = 0x7C
    [SERVICE: 0x118,06:57:14 INFO] looking up device # for \\.\G:
    [SERVICE: 0x118,06:57:14 INFO] type 0x7 drive 0x1 partition 0x1
    [SERVICE: 0x118,06:57:14 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
    [SERVICE: 0x118,06:57:14 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x118,06:57:14 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x118,06:57:14 INFO] looking up device # for \\.\F:
    [SERVICE: 0x118,06:57:14 INFO] type 0x7 drive 0x2 partition 0x1
    [SERVICE: 0x118,06:57:14 INFO] iTunes device #2 found with drive letter F, mask 0x20
    [SERVICE: 0x118,06:57:14 INFO] [1] set waiting to mount = 0
    [SERVICE: 0x118,06:57:14 INFO] [1] input #5 from src #0
    [SERVICE: 0x118,06:57:14 INFO] looking up device # for \\.\E:
    [SERVICE: 0x11C,06:57:14 INFO] [1] input #5
    [SERVICE: 0x118,06:57:14 INFO] type 0x2 drive 0x0 partition 0xffffffff
    [SERVICE: 0x118,06:57:14 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0x118,06:57:15 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x118,06:57:15 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x118,06:57:15 INFO] looking up device # for \\.\D:
    [SERVICE: 0x118,06:57:15 INFO] type 0x7 drive 0x0 partition 0x3
    [SERVICE: 0x118,06:57:15 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0x118,06:57:15 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x118,06:57:15 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x11C,06:57:15 INFO] [MACHINE 1 INPUT #5] - (HDW) Volume Mount
    [SERVICE: 0x11C,06:57:15 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
    [SERVICE: 0x11C,06:57:15 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x11C,06:57:15 INFO] [MACHINE 1 ACTIONS] - {Mounted}
    [SERVICE: 0x11C,06:57:15 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x11C,06:57:15 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x11C,06:57:15 ERROR] Did not find first letter of stage
    [SERVICE: 0x11C,06:57:15 INFO] got HotPlugState 0
    [SERVICE: 0x11C,06:57:19 INFO] [1] OS says filesystem is FAT32
    [SERVICE: 0x11C,06:57:19 INFO] [1] ===== iPod with Video =====
    [SERVICE: 0x11C,06:57:19 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x11C,06:57:19 INFO] 6:57:19, year 2007, day of yr. 288, GMT offset -20 isDST 1
    [SERVICE: 0x11C,06:57:19 INFO] [1] progress is now 0
    [SERVICE: 0x11C,06:57:20 INFO] [1] *** MOUNTED - Sending event out, device session 0.
    [SERVICE: 0x11C,06:57:20 INFO] [1] Auto-launch iTunes ENABLED
    [SERVICE: 0x11C,06:57:20 INFO] iTunes located at 'C:\Program Files\iTunes\iTunes.exe'
    [SERVICE: 0xF90,06:57:21 INFO] Getting iTunesHelper for session 0
    [SERVICE: 0xF90,06:57:21 INFO] launching iTunes.
    [SERVICE: 0x90C,06:57:25 INFO] <0x4> Got Serial #
    [SERVICE: 0x90C,06:57:25 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0xFD8,06:57:25 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xFD8,06:57:25 INFO] Mounted
    [SERVICE: 0xFD8,06:57:25 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,06:57:25 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,06:57:25 INFO] Mounted
    [SERVICE: 0x90C,06:57:25 INFO] [1] already mounted!
    [SERVICE: 0x90C,06:57:25 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0x90C,06:57:26 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0xFD8,06:57:26 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xFD8,06:57:26 INFO] Mounted
    [SERVICE: 0xFD8,06:57:26 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,06:57:26 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,06:57:26 INFO] <0x4> COM request for device 1 drive letter - F
    [SERVICE: 0x90C,06:57:27 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x90C,06:57:27 INFO] Mounted
    [SERVICE: 0x90C,06:57:27 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x90C,06:57:27 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xFD8,06:57:27 INFO] Mounted
    [SERVICE: 0xFD8,06:57:27 INFO] [1] already mounted!
    [SERVICE: 0xFD8,06:57:27 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0xFD8,06:57:40 INFO] Mounted
    [SERVICE: 0xFD8,06:57:40 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,06:57:40 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,06:57:40 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x90C,06:57:40 INFO] Mounted
    [SERVICE: 0x90C,06:57:40 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x90C,06:57:40 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,06:58:19 INFO] <0x4> Got Serial #
    [SERVICE: 0x90C,06:58:19 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0xFD8,06:58:19 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xFD8,06:58:19 INFO] Mounted
    [SERVICE: 0xFD8,06:58:19 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,06:58:19 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,06:58:19 INFO] Mounted
    [SERVICE: 0x90C,06:58:19 INFO] [1] already mounted!
    [SERVICE: 0x90C,06:58:19 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0x90C,06:58:19 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0xFD8,06:58:19 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xFD8,06:58:19 INFO] Mounted
    [SERVICE: 0xFD8,06:58:19 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,06:58:19 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,06:58:19 INFO] <0x4> COM request for device 1 drive letter - F
    [SERVICE: 0x90C,06:58:19 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x90C,06:58:19 INFO] Mounted
    [SERVICE: 0x90C,06:58:19 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x90C,06:58:19 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xFD8,06:58:19 INFO] Mounted
    [SERVICE: 0xFD8,06:58:19 INFO] [1] already mounted!
    [SERVICE: 0xFD8,06:58:19 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0xFD8,06:58:23 INFO] Mounted
    [SERVICE: 0xFD8,06:58:23 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,06:58:23 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,06:58:23 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x90C,06:58:23 INFO] Mounted
    [SERVICE: 0x90C,06:58:23 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x90C,06:58:23 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xFD8,06:58:26 INFO] [1] input #6 from src #4
    [SERVICE: 0x128,06:58:26 INFO] [1] input #6
    [SERVICE: 0x128,06:58:27 INFO] [MACHINE 1 INPUT #6] - (APP) Unmount
    [SERVICE: 0x128,06:58:27 INFO] [1] Begin...
    [SERVICE: 0x128,06:58:27 INFO] [1] Mounted state
    [SERVICE: 0x128,06:58:27 INFO] total locks = 1, caller = 296, caller locks = 1
    [SERVICE: 0x128,06:58:27 INFO] [1] Begin Unmounting...
    [SERVICE: 0x128,06:58:27 INFO] [1] progress is now 3
    [SERVICE: 0x128,06:58:27 INFO] total locks = 2, caller = 296, caller locks = 2
    [SERVICE: 0x128,06:58:27 INFO] Ejecting media
    [SERVICE: 0x128,06:58:27 INFO] SUCCESS
    [SERVICE: 0x128,06:58:27 INFO] Volume lock success!
    [SERVICE: 0x128,06:58:28 INFO] total locks = 3, caller = 296, caller locks = 3
    [SERVICE: 0x128,06:58:29 INFO] CMQuery_And_RemoveSubTreeW stop
    [SERVICE: 0x114,06:58:29 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:58:29 INFO] [1] input #7 from src #0
    [SERVICE: 0xEC,06:58:29 INFO] [1] input #7
    [SERVICE: 0x114,06:58:29 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:58:29 INFO] [1] input #8 from src #0
    [SERVICE: 0x11C,06:58:29 INFO] [1] input #8
    [SERVICE: 0x128,06:58:29 INFO] CMQuery_And_RemoveSubTreeW took 625 ms
    [SERVICE: 0x128,06:58:29 INFO] total locks = 2, caller = 296, caller locks = 2
    [SERVICE: 0x128,06:58:29 INFO] total locks = 1, caller = 296, caller locks = 1
    [SERVICE: 0x128,06:58:29 INFO] [1] Finished Unmounting with status 1
    [SERVICE: 0x128,06:58:29 INFO] total locks = 0, caller = 296, caller locks = 0
    [SERVICE: 0x128,06:58:29 INFO] [1] Ext app unmount request finished!
    [SERVICE: 0xEC,06:58:30 INFO] [MACHINE 1 INPUT #7] - (HDW) CheckDevNode
    [SERVICE: 0xEC,06:58:30 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x11C,06:58:30 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
    [SERVICE: 0x11C,06:58:30 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x114,06:58:30 INFO] [VolumeRemoved] existing mask 0x20, arrive mask 0x20
    [SERVICE: 0x114,06:58:30 INFO] [1] value = 1
    [SERVICE: 0x114,06:58:30 INFO] [1] input #9 from src #0
    [SERVICE: 0x128,06:58:30 INFO] [1] input #9
    [SERVICE: 0x114,06:58:30 INFO] [InterfaceRemoved]
    [SERVICE: 0x114,06:58:30 INFO] [1] value = 0
    [SERVICE: 0x114,06:58:30 INFO] removed device number 2 from m_objDeviceNumberMap
    [SERVICE: 0x114,06:58:30 INFO] [1] input #10 from src #0
    [SERVICE: 0xEC,06:58:30 INFO] [1] input #10
    [SERVICE: 0x128,06:58:30 INFO] [MACHINE 1 INPUT #9] - (HDW) Volume Unmount
    [SERVICE: 0x128,06:58:30 INFO] [1] progress is now 3
    [SERVICE: 0x128,06:58:30 INFO] [1] Setting progress to 3
    [SERVICE: 0x128,06:58:30 INFO] [MACHINE 1 TRANSITION] - {Mounted} ==> {Connected}
    [SERVICE: 0x128,06:58:30 INFO] [1] *** UNMOUNTED - Sending event out, device session 0.
    [SERVICE: 0x128,06:58:30 INFO] [1] !!!!! DoConnectStateAction() INTERRUPTED.
    [SERVICE: 0xEC,06:58:30 INFO] [MACHINE 1 INPUT #10] - (HDW) Interface Removal
    [SERVICE: 0xEC,06:58:30 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Unknown}
    [SERVICE: 0xEC,06:58:30 INFO] [MACHINE 1 ACTIONS] - {Unknown}
    [SERVICE: 0xEC,06:58:30 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xEC,06:58:30 ERROR] device number 0 exists, but isn't in m_objDeviceNumberMap!
    [SERVICE: 0xEC,06:58:30 INFO] [1] *** DISCONNECTED - Sending event out, device session 0.
    [SERVICE: 0xEC,06:58:30 INFO] [1] progress is now 0
    [SERVICE: 0xEC,06:58:30 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0x114,06:58:38 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:58:38 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x114,06:58:38 INFO] [1] input #11 from src #0
    [SERVICE: 0x11C,06:58:38 INFO] [1] input #11
    [SERVICE: 0x114,06:58:38 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:58:38 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x114,06:58:38 INFO] [1] input #12 from src #0
    [SERVICE: 0x128,06:58:38 INFO] [1] input #12
    [SERVICE: 0x114,06:58:38 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:58:38 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x114,06:58:38 INFO] [1] input #13 from src #0
    [SERVICE: 0xEC,06:58:38 INFO] [1] input #13
    [SERVICE: 0x11C,06:58:38 INFO] [MACHINE 1 INPUT #11] - (HDW) CheckDevNode
    [SERVICE: 0x11C,06:58:38 INFO] [1] PHYSICALLY DISCONNECTED!
    [SERVICE: 0x128,06:58:38 INFO] [MACHINE 1 INPUT #12] - (HDW) CheckDevNode
    [SERVICE: 0x128,06:58:38 INFO] [1] PHYSICALLY DISCONNECTED!
    [SERVICE: 0xEC,06:58:38 INFO] [MACHINE 1 INPUT #13] - (HDW) CheckDevNode
    [SERVICE: 0xEC,06:58:38 INFO] [1] PHYSICALLY DISCONNECTED!
    [SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
    [SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x114,07:02:24 INFO] [1] input #14 from src #0
    [SERVICE: 0x11C,07:02:24 INFO] [1] input #14
    [SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
    [SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x114,07:02:24 INFO] [1] input #15 from src #0
    [SERVICE: 0x128,07:02:24 INFO] [1] input #15
    [SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
    [SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x114,07:02:24 INFO] [1] input #16 from src #0
    [SERVICE: 0xEC,07:02:24 INFO] [1] input #16
    [SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
    [SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x114,07:02:24 INFO] [1] input #17 from src #0
    [SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
    [SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x114,07:02:24 INFO] [1] input #18 from src #0
    [SERVICE: 0x11C,07:02:24 INFO] [MACHINE 1 INPUT #14] - (HDW) CheckDevNode
    [SERVICE: 0x11C,07:02:24 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x128,07:02:24 INFO] [MACHINE 1 INPUT #15] - (HDW) CheckDevNode
    [SERVICE: 0x128,07:02:24 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xEC,07:02:24 INFO] [MACHINE 1 INPUT #16] - (HDW) CheckDevNode
    [SERVICE: 0xEC,07:02:24 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xEC,07:02:24 INFO] [1] input #17
    [SERVICE: 0x11C,07:02:24 INFO] [1] input #18
    [SERVICE: 0xEC,07:02:25 INFO] [MACHINE 1 INPUT #17] - (HDW) CheckDevNode
    [SERVICE: 0xEC,07:02:25 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x11C,07:02:25 INFO] [MACHINE 1 INPUT #18] - (HDW) CheckDevNode
    [SERVICE: 0x11C,07:02:25 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x114,07:02:27 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x114,07:02:27 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x114,07:02:27 INFO] [1] set waiting to mount = 1
    [SERVICE: 0x114,07:02:27 INFO] [1] Attempt to reassign from session 0 to session 0, DENIED!
    [SERVICE: 0x114,07:02:27 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
    [SERVICE: 0x114,07:02:27 INFO] [1] added state machine 1 to m_objDeviceIdMap
    [SERVICE: 0x114,07:02:27 INFO] [1] added device number 2 to m_objDeviceNumberMap
    [SERVICE: 0x114,07:02:27 INFO] [1] input #19 from src #0
    [SERVICE: 0x128,07:02:27 INFO] [1] input #19
    [SERVICE: 0x114,07:02:27 INFO] [DevNodesChanged]
    [SERVICE: 0x114,07:02:27 INFO] [1] input #20 from src #0
    [SERVICE: 0xEC,07:02:27 INFO] [1] input #20
    [SERVICE: 0x114,07:02:27 INFO] [DevNodesChanged]
    [SERVICE: 0x114,07:02:27 INFO] [1] input #21 from src #0
    [SERVICE: 0x11C,07:02:27 INFO] [1] input #21
    [SERVICE: 0x114,07:02:27 INFO] [VolumeArrive] mask = 0x20
    [SERVICE: 0x114,07:02:27 INFO] looking up device # for \\.\F:
    [SERVICE: 0x114,07:02:27 INFO] type 0x7 drive 0x2 partition 0x1
    [SERVICE: 0x114,07:02:27 INFO] iTunes device #2 found with drive letter F, mask 0x20
    [SERVICE: 0x114,07:02:27 INFO] [1] set waiting to mount = 0
    [SERVICE: 0x114,07:02:27 INFO] [1] input #22 from src #0
    [SERVICE: 0x114,07:02:27 INFO] [DevNodesChanged]
    [SERVICE: 0x114,07:02:27 INFO] [1] input #23 from src #0
    [SERVICE: 0x128,07:02:28 INFO] [MACHINE 1 INPUT #19] - (HDW) Interface Arrival
    [SERVICE: 0x128,07:02:28 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x128,07:02:28 INFO] [1] progress is now 2
    [SERVICE: 0x128,07:02:28 INFO] [1] progress is now 2
    [SERVICE: 0x128,07:02:28 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
    [SERVICE: 0x128,07:02:28 INFO] [MACHINE 1 ACTIONS] - {Connected}
    [SERVICE: 0x128,07:02:28 INFO] [1] SCSI Inquiry attempt #0
    [SERVICE: 0x128,07:02:28 INFO] VendorId: Apple
    [SERVICE: 0x128,07:02:28 INFO] ProductId: iPod
    [SERVICE: 0x128,07:02:28 INFO] revision: 1.62
    [SERVICE: 0x128,07:02:28 INFO] vendor bytes:
    [SERVICE: 0x128,07:02:28 INFO] 02 01 00 00 00 00 00 00 00 13 00 00 92 00 00 00 00 00 00 00
    [SERVICE: 0x128,07:02:28 INFO] [1] firmware version: 1.62 (0x13E)
    [SERVICE: 0x128,07:02:28 INFO] [1] Power State: Powered
    [SERVICE: 0x128,07:02:28 INFO] [1] Checkpoint attempt #0
    [SERVICE: 0x128,07:02:28 ERROR] Did not find first letter of stage
    [SERVICE: 0x128,07:02:28 INFO] got HotPlugState 0
    [SERVICE: 0x128,07:02:28 INFO] [1] serial number 000A27001547056B
    [SERVICE: 0x128,07:02:28 INFO] Checkpoint successfully read from device [1]. Apple Serial Number [8N7344U3YMV]
    [SERVICE: 0x128,07:02:28 INFO] [1] *** CONNECTED - Sending event out, device session 0.
    [SERVICE: 0xEC,07:02:28 INFO] [MACHINE 1 INPUT #20] - (HDW) CheckDevNode
    [SERVICE: 0xEC,07:02:28 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x11C,07:02:28 INFO] [MACHINE 1 INPUT #21] - (HDW) CheckDevNode
    [SERVICE: 0x11C,07:02:28 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x11C,07:02:28 INFO] [1] input #22
    [SERVICE: 0x128,07:02:28 INFO] [1] input #23
    [SERVICE: 0xFD8,07:02:28 INFO] <0x4> Got Serial #
    [SERVICE: 0x11C,07:02:28 INFO] [MACHINE 1 INPUT #22] - (HDW) Volume Mount
    [SERVICE: 0x11C,07:02:28 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
    [SERVICE: 0x128,07:02:28 INFO] [MACHINE 1 INPUT #23] - (HDW) CheckDevNode
    [SERVICE: 0x11C,07:02:28 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x11C,07:02:28 INFO] [MACHINE 1 ACTIONS] - {Mounted}
    [SERVICE: 0x11C,07:02:28 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x128,07:02:28 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x11C,07:02:28 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x11C,07:02:28 ERROR] Did not find first letter of stage
    [SERVICE: 0x11C,07:02:28 INFO] got HotPlugState 0
    [SERVICE: 0x11C,07:02:33 INFO] [1] OS says filesystem is FAT32
    [SERVICE: 0x11C,07:02:33 INFO] [1] ===== iPod with Video =====
    [SERVICE: 0x11C,07:02:33 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x11C,07:02:33 INFO] 7:2:33, year 2007, day of yr. 288, GMT offset -20 isDST 1
    [SERVICE: 0x11C,07:02:33 INFO] [1] progress is now 0
    [SERVICE: 0xFD8,07:02:33 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xFD8,07:02:33 INFO] Mounted
    [SERVICE: 0xFD8,07:02:33 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,07:02:33 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,07:02:33 INFO] Mounted
    [SERVICE: 0x90C,07:02:33 INFO] [1] already mounted!
    [SERVICE: 0x11C,07:02:34 INFO] [1] *** MOUNTED - Sending event out, device session 0.
    [SERVICE: 0x11C,07:02:34 INFO] [1] Auto-launch iTunes ENABLED
    [SERVICE: 0x11C,07:02:34 INFO] iTunes located at 'C:\Program Files\iTunes\iTunes.exe'
    [SERVICE: 0x90C,07:02:34 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0xFD8,07:02:34 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0x90C,07:02:34 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x90C,07:02:34 INFO] Mounted
    [SERVICE: 0x90C,07:02:34 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x90C,07:02:34 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xFD8,07:02:34 INFO] <0x4> COM request for device 1 drive letter - F
    [SERVICE: 0xFD8,07:02:35 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xFD8,07:02:35 INFO] Mounted
    [SERVICE: 0xFD8,07:02:35 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,07:02:35 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,07:02:35 INFO] Mounted
    [SERVICE: 0x90C,07:02:35 INFO] [1] already mounted!
    [SERVICE: 0x90C,07:02:35 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0xF8C,07:02:35 INFO] iTunes already running in current session.
    [SERVICE: 0x90C,07:03:51 INFO] Mounted
    [SERVICE: 0x90C,07:03:51 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x90C,07:03:51 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xFD8,07:03:51 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xFD8,07:03:51 INFO] Mounted
    [SERVICE: 0xFD8,07:03:51 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,07:03:51 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,07:03:51 INFO] <0x4> GetFormatType() returned unknown format 0
    The iPod updater logging file cannot be found.

    I had this same exact issue happen to me this morning, and I lost 40 gigs worth of transferring in restoring it. I put a few albums on for the day, and when I tried connecting again this evening, the same thing happened. It hit me when it happened the second time that both times I had the iPod locked when it connected it to the computer. I'm pretty sure I've never accidentally connected it while locked before. My guess it that it is unable to read the content since the iPod is locked, and somehow this causes some sort of corruption that prevents it from seeing the files until a restoration is done. I would think Apple should be able to release an update which would detect if the iPod was locked and tell you to unlock it rather than to go through this process of losing all your music from the iPod. It scares me to think this could happen again simply if I am absent-minded in the future and forget to check whether it is locked or not before I connect it.

  • Please help! I'm unable to access content on my iPod Classic while it is connected to iTunes. The iPod itself shows up and is set to manual management, but I am unable to view or play any of the content on it (music, movies, podcasts etc.).

    I'm unable to access content on my iPod Classic while it is connected to iTunes.
    The iPod itself shows up and is set to manual management, but I am unable to view or play any of the content on it (music, movies, podcasts etc.).
    I can click the tabs Music, Movies etc. but I can't see anywhere to access the files themselves, no music or movies are listed, I only have the option to 'Sync' with the iTunes, which I don't want to do as there is no content on the iTunes!!! 
    I just downloaded the iTunes program.
    Very confused, pleaseee help ...

    Here is what worked for me:
      My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

  • Error message: "iTunes cannot read the contents of the iPod."

    I wanted to get my dad a new iPod for Xmas and transfer all his music from his ancient Classic. But when I connect to my MacBookPro, I get the error message: "iTunes cannot read the contents of the iPod." I see that 90% of the ipod drive is used, but I don't see any songs listed either on the iPod screen or in iTunes, which is worrying. Is there anything I can to save the music? He will be so upset that it's all gone...

    My suggestions, when Restoring the iPod.
    Disconnect your PC from Internet. (just to make sure no nasties creep into your system while you syncing.
    Stop the Antivirus program
    Connect your iPod to the PC, using a high speed USB 2.0 port at the back of your PC.
    Disconnect all other USB devices, except the mouse and keyboard.
    Stop all other programs except iTunes.
    Good Luck!

  • ITunes cannot read the contents of the iPod " my iPod's name ".

    I'm having problems with syncing the 5th gen nano to iTunes 9 on my early 2008 MBP. I had one since September when they came out. It was fine for a while, but then I would get the error message: iTunes cannot read the contents of the iPod "<my iPod's name>". It got to where it was happening every other night or every night when I would try to sync. Of course it goes without saying that this makes the video camera unusable, since one can't count on retrieving the videos.
    I talked with Apple Support on the phone. They were very good. Led me through a rescue-restore. This was described as more thorough than a normal restore. It involves a non-trivial button sequence. Also per suggestions I quit using a non-powered hub. I had been hooking both my iPod touch2 and my nano5 up to the hub to sync (not enough USB ports).
    We tried the rescue-restore and things looked OK, but then a couple days later on the evening sync, the message came back. I should also mention that I use the pedometer feature in always-on mode, so of course that data gets lost as well.
    I then went to the local apple store genius bar, and they saw the same error message I got when they plugged it in, so they decided to give me a new nano5.
    I figured this was really it, but last night, on the second evening sync since the initial setup, the same error message is back with the new nano5. Feel bad because it now seems likely there was nothing wrong with my first nano5 (unless both are bad the same way - seems unlikely), but at the same time, I can't use any nano5 like things are now.
    So now it's time for some detective work. I have both a nano5 and a touch2, and I use pedometer in always-on mode on the nano5. I wonder if those might be clues. Last night when the error occurred, iirc I had previously sync'ed the nano5 ok and ejected. Then I had sync'ed my touch2. I unplugged the touch2 and went to sync the nano5 again to update for some playlist changes, and that's when the error occurred. I wonder if iTunes is somehow getting messed up and thinking it is still dealing with a touch2, and it trounces the nano5?
    It's probably a long shot, but I think I read someone else here with the same error message, and had a touch.
    Any ideas, would love to hear. I'm planning to try only syncing the nano5 on a fresh start of iTunes for a while, and see if that prevents the problem.
    Thanks,
    Joe

    OK. How do I uninstall iTunes to reinstall it? Is there an uninstaller? Do I have to chase down plist files or other hidden system things I don't know about? Kind of a dumb question maybe, I've been on a mac at home for like five years now, but uninstalling apps is not something I need to do (that's a good thing).
    So, yes, the problem happened again, with the new nano, on the second or third nightly sync (not sure how many days have gone by) since the plane to sync the nano first before the touch. Been using the right usb port also, in case that matters. Used to always use the left. The left port has a non-powered hub that has my time machine disk and a super-duper disk on it, along with an iLoc key. Tonight the two usb disks were not plugged in due to being in the process of be traded out for my other pair (I keep a pair offsite as well - backup-paranoid - but that's another topic).
    Do you think it could matter what's plugged into the opposite USB port? Not the nano and the touch only go into the right port straight away - no hub.
    Kind of a bummer, this. I hope we can figure it out. Thanks for helping...
    BTW, I alway keep all my software up to date.
    Joe

  • Itunes cannot read contents of the ipod.  go to summary tab in ipod preferences and click restore to restore to factory settings

    I plugged in my ipod to install the latest version of itunes on my computer and I got this message:  "itunes cannot read contents of the ipod.  go to summary tab in ipod preferences and click restore to restore to factory settings".  I can't get rid of it and now have zero songs on my ipod but all of my songs are in my library.  Help, please.

    Sorry, my mistake, the nano has a flash-based drive so most of that post won't apply, although you might see if the DFU restore section works.
    Try also suggestions from iPod nano: Error message saying that iPod 'could not be identified properly'
    tt2

  • HT1212 My daugther has forgotten the password to her ipod touch. The Ipod has not been connect to itunes before. how do i recover the contents of the ipod?

    My dausgther has forgotten the password to her ipod touch. The ipod has never been sunced to itunes. Is it possible to recover the contents of the ipod?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • When trying to sync my Ipod, it tells me that I have to erase the contents of the ipod to continue

    I had to reformat my hard drive and therefore I lost my ITunes library. When I download ITunes again and tried to sync my Ipod, it tells me the following,"You can only sync with one library. Click here to erase the contents of the Ipod and sync the library.
    What can I do to correct this problem. I do not want to lose my music, movies or videos. Help me please.

    If you moved your iTunes library by simply copying it to another drive, you may not be able to access your music even if you reconnect to that library, you may get a lot of "not found" errors because the music is not where the library thinks it should be. First thing to do is put it back where it was.  Then reconnect it. Then follow the steps in this link:
    http://support.apple.com/kb/HT1364

  • HT1386 My old computer crashed and I can't sync new songs from my new computer to my IPod without erasing all of the existing content on the IPod.  Can new songs be added without erasing?

    My old computer crashed and I can't sync new songs from my new computer to my IPod without erasing all of the existing content on the IPod.  Can new songs be added without erasing?

    Yes by:
    Using iPhone, iPad, or iPod with multiple computers
    However, you can make this computer the syncing computer by:
    - Transering iTunes purchases to the computer by:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    - Transfer other music by using a third-party program like one of those discussed here:
    Copy music
    - For synced photos you need a program like TouchCopy or PhoneView. The do music too.
    - After everything is on the computer connect the iPod to the computer and make a backupo by right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup
    Note that the backup that iTunes makes does not include synced media like apps, music, synced photos.

  • Itunes cannot read contents if the ipod

    when plugged in it has windows display a warning that reads "itunes cannot read he contents of the ipod, go to summary tab in ipod preference and click restore to restore to factory settings" i have tried the 4 r's but the 5th r i am unable to do unless itunes can read the ipod right?? how do i restore this thing (nano) if itunes wont read it and allow me to go to ipod preferences???

    this happened to me...another way to restore the ipod is to open it in my computer and right click on the drive your ipod is in . then choose "format" in format press start and it will restore your ipod (meaning it will delete everything off of it) once this is done try to connect to itunes...if that does not work, right click on "my computer" click "manage" then select "services and applications", then "services", then select "IPOD service"...if its not already, connect your ipod. press "stop" then "start"....then try it again in itunes.
    the end

  • Itunes cannot read the contents on the ipod

    hi having problem when i connect the ipod to my computer,icon comes up itunes cannot read the contents on the ipod, any suggestions?

    Try:
    - Reboot the computer
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Try another cable
    - Try another USB port.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I bought a iPod from my friend and erased all content from the iPod and the screen is white? Any suggestions

    I bought a iPod touch 4g from my friend and I erased all content from the iPod and the screen went black, to the apple sign, then to a white screen and stayed like that, what do I do?

    Did you try to connect in recovery mode and restore? iPhone and iPod touch: Unable to restore

  • TS2771 itunes cannot read the contents of the ipod

    Has anybody found a way to fix this error?  I have restored my ipod several times, but keep getting the error every week.

    I am having the same problem as the original poster on my IPOD CLASSIC.  Here is a link to the product page on IPOD CLASSIC for those who may not know what it is. 
    I keep getting the error over and over.  I am able to successfully reformat the device, and reinstall all my tunes etc. and everything's good.  I do nothing in particular, maybe listen to a podcast.   A week later, the tunes and podcasts are GONE and the iPod says there is no music, however all my photos are present.  I plug it in.  My disk data is present (I have it enabled for disk use) however iTunes blows the following error.
    iTunes cannot read the contents of the iPod “MYPOD”. Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings.
    Here is the SMART data for the iPod Classic's internal hard drive.
    Retracts: 7
    Reallocs: 0
    Pending sectors: 0
    PowerOn Hours:2849
    Start/Stops: 7201
    Temp: Current 32C
    Temp: Min 9C
    Temp: Max 51C
    (those are very good numbers by the way, indicating a healthy drive.)
    Any ideas?  This started happening constantly several months ago,  If I recall there was an iTunes update around that time.

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