Placing PSD files in Indesign CS4 error message

Question

I recently upgraded at work to CS4 and leopard. Here is my problem everytime I try to place a photoshop file off of my network filesever I recieve this error "This file is already open by another user or another application. This file may be stored on a network server and cannot be opened until the other user closes it." This happens with every psd that I try to place and I know that these files are not use. The photoshop files are CS3 files. Does anyone know why this is happening? Thanks in advance!

Answer 1

I just experienced the same situation with a client's network, the main difference was CS3 and OS 10.5.6. The situation arose after installation of Leopard and subsequent software updates. l believe the IT person who did the updates used migration, but I'm not positive about that.
Anyway, here's how I solved it: As a test, create a new user in System Preferences/Accounts (call the new user Test User) and give it admin privileges. Log in as testuser. Connect to your server. Open InDesign, create a new document, and try to place a tiff or psd file from the server into the new document. If this works, you've isolated the problem to your normal (previous) user account.
If this is indeed the problem, while logged in as testuser, click the padlock in System Preferences/Accounts, enter your password, and proceed to delete the corrupted account...
It will give you 3 options: pick the first one, which is delete user and archive user folder as a disk image within a folder named Deleted Users.
Now you can create a new user (you can name the new one the same as you had for the old corrupted one), give it admin privileges. Log out of test user and log back in with the new user you just created.
You can now open up the old user disk image in the Deleted Users folder, and drag items back into the new user folder you've just created. I would only drag the contents of Music, Pictures and Movies at this point.
Important:
Do not drag the contents of your Users/olduser/Library folder into you new user folder. More than likely this contains the source of the problems that got you into this trouble in the first place.
The biggest pain about this process is recreating your font lists/locations. If you use Suitcase Fusion, open Suitcase first, then drag your favorite fonts into Suitcase. If you use another font manager, you're going to have to recreate your font list as you did the first time you installed them.
When you open each of your regularly used programs, they will act as if you're opening them for the first time (with the exception of asking for serial number/registration info), and new preferences will be created in your User/~/Library/Preferences folder.
Good luck,
Dave Moeller