Placing Text - When I try to Place Text Nothing Happens

I am trying to place text into an InDesign document. When I do File-Place, the "place" menu flashes on the screen and then disappears and nothing happens, so I am not able to place the text into InDesign. With other Word files there is no problem. It's just with some Word files that this is happening. Would this be a problem with the Word files that I have from this specific person? Maybe there are some settings on Word files that are not accepted by InDesign's "File-Place"? Or is there a setting on InDesign that is causing the "place" menu to flash and disappear?
Thank you.

When you select place, on the place window that appears near the bottom, there is "Show Import Options". Make sure to select this option and apply all appropriate options needed for import, then select file and place.

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