Planning Connection with FR

Hi All,
I am having an issue with some reports that I built. I need the reports to use a planning connection since they have some text fields. We are using EPMA version 11.1.1.3 and Planning. The report has the entity dimension in the POV. Yesterday, I added a new entity and deployed the application. The new entity shows up in Planning on the web and it shows up in essbase.
Next, I try and run the report and I preview my POV. I can select the new entity from the list, however, when I click ok and run the report I get the following error:
5200: Error executing query: Unrecognized member for dimension. Dimension - (Entity) Member - (New Entity)com.hyperion.planning.HspRuntimeException
If I change the report to use an essbase connection it runs just fine, but again, I need the test details so it has to be a planning connection. Why is FR not recognizing the new member and why can I select it from the member select but not run the report. I'm really confused here. I appreciate any feedback. Thanks,
DQ

Hi,
It sounds like POV cache problem. If this is the case you should delete your POV cache by running the delete pov command. (It's under BIPlus\bin directory in your installation folder, or search for deletepov if it's not there). It will ask you a few parameters, servername, username-password etc. Name of the file is little bit scarry but no worries, it is safe.
Cheers,
Alp

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Cannot connect to local network while connected with EasyVPN

Hi All,
I'm looking on many forums for an answer, but I cannot get it working.
I have configured EasyVPN with CCP and also with CLI. I had it both working perfect, except the most important thing.
I can connect with the Cisco VPN client to the router, but i'm not able to connect or even ping a system inside the remote network. My laptop gets an IP address from the address pool of the router.
I really hope someone can help me before my manager is losing his patience :-)
Here is my config. (before someone is mentioning it, i have to clean up my config a bit...I mean, look at the acl's )
Current configuration : 13939 bytes
! Last configuration change at 12:26:53 UTC Thu Jan 9 2014 by admin
version 15.2
no service pad
service tcp-keepalives-in
service tcp-keepalives-out
service timestamps debug datetime msec localtime show-timezone
service timestamps log datetime msec localtime show-timezone
service password-encryption
service sequence-numbers
hostname Router
boot-start-marker
boot-end-marker
security authentication failure rate 3 log
security passwords min-length 6
logging buffered 10240
logging console critical
enable secret 4 ********
aaa new-model
aaa authentication login local_authen local
aaa authentication login ciscocp_vpn_xauth_ml_1 local
aaa authorization exec local_author local
aaa authorization network ciscocp_vpn_group_ml_1 local
aaa session-id common
no process cpu extended history
crypto pki trustpoint TP-self-signed-********
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-********
revocation-check none
rsakeypair TP-self-signed-********
crypto pki certificate chain TP-self-signed-********
certificate self-signed 01
3082022B 30820194 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 33303239 34303934 3438301E 170D3133 30343032 30353436
31345A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D33 30323934
30393434 3830819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100B9C3 F8E6BD43 3351D861 68398114 D31AACC1 CE16CDDA 7F0876BC 6E55EA3C
5F258D90 20FC882D 42C90257 92DB9113 B461DD81 4080153F 6AE041AD E5BDDF7E
7C21BD1B 35F05CCB F6D34A4D 6B04C309 F39D8426 865E2BFE 9E8051F2 6F411A49
D71FBF0C 1AC85BEE 355563FB 2353D0C7 28D49071 840AF99B AF59D768 FCDCDF03
94FF0203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603
551D2304 18301680 145ACD47 89D51095 70BE5400 595E826A 6A9E5E95 71301D06
03551D0E 04160414 5ACD4789 D5109570 BE540059 5E826A6A 9E5E9571 300D0609
2A864886 F70D0101 05050003 8181003B 1988FFCD 93112A99 707B7AD8 B56A08C0
C274B974 B076AA19 BAFCC868 F118AE7D 4D8A55E2 42D8F9A9 9D617093 7EF6D459
6BC0A990 BF5AF3E8 8E7F2787 41F4BFE2 65A1A3B0 D726033A 47A24D29 159ABF92
16DBCF5C EC6602C2 E6137C0B C1FC7125 37E9CE49 82B45E18 FAB31A36 990BB3BC
30D9EE8E 8B0A9F7C DC0B6C2B FA2740
            quit
no ip source-route
ip cef
no ip bootp server
ip name-server ********
ip name-server ********
no ipv6 cef
parameter-map type protocol-info yahoo-servers
server name scs.msg.yahoo.com
server name scsa.msg.yahoo.com
server name scsb.msg.yahoo.com
server name scsc.msg.yahoo.com
server name scsd.msg.yahoo.com
server name cs16.msg.dcn.yahoo.com
server name cs19.msg.dcn.yahoo.com
server name cs42.msg.dcn.yahoo.com
server name cs53.msg.dcn.yahoo.com
server name cs54.msg.dcn.yahoo.com
server name ads1.vip.scd.yahoo.com
server name radio1.launch.vip.dal.yahoo.com
server name in1.msg.vip.re2.yahoo.com
server name data1.my.vip.sc5.yahoo.com
server name address1.pim.vip.mud.yahoo.com
server name edit.messenger.yahoo.com
server name messenger.yahoo.com
server name http.pager.yahoo.com
server name privacy.yahoo.com
server name csa.yahoo.com
server name csb.yahoo.com
server name csc.yahoo.com
parameter-map type protocol-info msn-servers
server name messenger.hotmail.com
server name gateway.messenger.hotmail.com
server name webmessenger.msn.com
parameter-map type protocol-info aol-servers
server name login.oscar.aol.com
server name toc.oscar.aol.com
server name oam-d09a.blue.aol.com
multilink bundle-name authenticated
license udi pid C3900-SPE100/K9 sn ********
username admin privilege 15 secret 4 ********
username guido privilege 15 secret 4 ********
redundancy
ip tcp synwait-time 10
ip ssh time-out 60
ip ssh authentication-retries 2
class-map type inspect imap match-any ccp-app-imap
match invalid-command
class-map type inspect match-any ccp-cls-protocol-p2p
match protocol edonkey signature
match protocol gnutella signature
match protocol kazaa2 signature
match protocol fasttrack signature
match protocol bittorrent signature
class-map type inspect match-all sdm-nat-http-1
match access-group 101
match protocol http
class-map type inspect match-all sdm-nat-user-protocol--1-2
match access-group 102
class-map type inspect match-all sdm-nat-user-protocol--1-1
match access-group 101
class-map type inspect smtp match-any ccp-app-smtp
match data-length gt 5000000
class-map type inspect match-any ccp-skinny-inspect
match protocol skinny
class-map type inspect match-any ccp-h323nxg-inspect
match protocol h323-nxg
class-map type inspect match-any ccp-cls-icmp-access
match protocol icmp
match protocol tcp
match protocol udp
class-map type inspect match-any ccp-cls-protocol-im
match protocol ymsgr yahoo-servers
match protocol msnmsgr msn-servers
match protocol aol aol-servers
class-map type inspect match-all ccp-protocol-pop3
match protocol pop3
class-map type inspect match-any ccp-h225ras-inspect
match protocol h225ras
class-map type inspect match-any ccp-h323annexe-inspect
match protocol h323-annexe
class-map type inspect match-any ccp-cls-insp-traffic
match protocol pptp
match protocol dns
match protocol https
match protocol icmp
match protocol imap
match protocol pop3
match protocol tcp
match protocol udp
class-map type inspect pop3 match-any ccp-app-pop3
match invalid-command
class-map type inspect match-all SDM_GRE
match access-group name SDM_GRE
class-map type inspect match-any ccp-h323-inspect
match protocol h323
class-map type inspect match-all ccp-invalid-src
match access-group 100
class-map type inspect match-any ccp-sip-inspect
match protocol sip
class-map type inspect match-all ccp-protocol-imap
match protocol imap
class-map type inspect match-all sdm-nat-https-1
match access-group 101
match protocol https
class-map type inspect match-all ccp-protocol-smtp
match protocol smtp
class-map type inspect match-all ccp-protocol-http
match protocol http
class-map type inspect match-any CCP_PPTP
match class-map SDM_GRE
class-map type inspect match-all ccp-insp-traffic
match class-map ccp-cls-insp-traffic
class-map type inspect match-all ccp-protocol-p2p
match class-map ccp-cls-protocol-p2p
class-map type inspect match-all ccp-protocol-im
match class-map ccp-cls-protocol-im
class-map type inspect match-all ccp-icmp-access
match class-map ccp-cls-icmp-access
policy-map type inspect pop3 ccp-action-pop3
class type inspect pop3 ccp-app-pop3
log
reset
policy-map type inspect smtp ccp-action-smtp
class type inspect smtp ccp-app-smtp
reset
policy-map type inspect ccp-pol-outToIn
class type inspect ccp-protocol-http
inspect
class type inspect CCP_PPTP
pass
class type inspect sdm-nat-http-1
inspect
class type inspect sdm-nat-https-1
inspect
class type inspect sdm-nat-user-protocol--1-1
inspect
class type inspect sdm-nat-user-protocol--1-2
inspect
class class-default
drop log
policy-map type inspect imap ccp-action-imap
class type inspect imap ccp-app-imap
log
reset
policy-map type inspect ccp-inspect
class type inspect ccp-invalid-src
drop log
class type inspect ccp-protocol-http
inspect
class type inspect ccp-protocol-smtp
inspect
service-policy smtp ccp-action-smtp
class type inspect ccp-protocol-imap
inspect
service-policy imap ccp-action-imap
class type inspect ccp-protocol-pop3
inspect
service-policy pop3 ccp-action-pop3
class type inspect ccp-protocol-p2p
drop log
class type inspect ccp-protocol-im
drop log
class type inspect ccp-insp-traffic
inspect
class type inspect ccp-sip-inspect
inspect
class type inspect ccp-h323-inspect
inspect
class type inspect ccp-h323annexe-inspect
inspect
class type inspect ccp-h225ras-inspect
inspect
class type inspect ccp-h323nxg-inspect
inspect
class type inspect ccp-skinny-inspect
inspect
class class-default
drop
policy-map type inspect ccp-permit
class class-default
pass
policy-map type inspect ccp-permit-icmpreply
class type inspect ccp-icmp-access
inspect
class class-default
pass
zone security in-zone
zone security out-zone
zone-pair security ccp-zp-self-out source self destination out-zone
service-policy type inspect ccp-permit-icmpreply
zone-pair security ccp-zp-in-out source in-zone destination out-zone
service-policy type inspect ccp-inspect
zone-pair security ccp-zp-out-self source out-zone destination self
service-policy type inspect ccp-permit
zone-pair security ccp-zp-out-zone-To-in-zone source out-zone destination in-zone
service-policy type inspect ccp-pol-outToIn
crypto isakmp policy 1
encr 3des
authentication pre-share
group 2
crypto isakmp client configuration group jmgvpn
key ****
pool SDM_POOL_1
include-local-lan
max-users 10
netmask 255.255.255.0
crypto isakmp profile ciscocp-ike-profile-1
   match identity group jmgvpn
   client authentication list ciscocp_vpn_xauth_ml_1
   isakmp authorization list ciscocp_vpn_group_ml_1
   client configuration address respond
   virtual-template 1
crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
mode tunnel
crypto ipsec profile CiscoCP_Profile1
set transform-set ESP-3DES-SHA
set isakmp-profile ciscocp-ike-profile-1
interface Null0
no ip unreachables
interface Embedded-Service-Engine0/0
no ip address
no ip redirects
no ip unreachables
no ip proxy-arp
ip flow ingress
shutdown
interface GigabitEthernet0/0
description JMG$FW_INSIDE$
ip address 10.0.14.*** 255.255.255.0
no ip redirects
no ip unreachables
no ip proxy-arp
ip flow ingress
ip nat inside
ip virtual-reassembly in
zone-member security in-zone
glbp 10 ip 10.0.14.***
glbp 10 authentication text JMG
glbp 10 forwarder preempt delay minimum 100
duplex auto
speed auto
no mop enabled
interface GigabitEthernet0/1
description Cloud$ETH-LAN$$FW_INSIDE$
ip address 10.3.15.*** 255.255.255.252
no ip redirects
no ip unreachables
no ip proxy-arp
ip flow ingress
zone-member security in-zone
duplex auto
speed auto
no mop enabled
interface GigabitEthernet0/2
description Internet (Only in use on R01)$FW_OUTSIDE$$ETH-WAN$
ip address 46.144.***.*** 255.255.255.240
no ip redirects
no ip proxy-arp
ip verify unicast reverse-path
ip flow ingress
ip flow egress
ip nat outside
ip virtual-reassembly in
zone-member security out-zone
duplex auto
speed auto
media-type rj45
no mop enabled
interface Virtual-Template1 type tunnel
ip unnumbered GigabitEthernet0/0
tunnel mode ipsec ipv4
tunnel protection ipsec profile CiscoCP_Profile1
ip local pool SDM_POOL_1 192.168.1.1 192.168.1.10
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip nat inside source list 10 interface GigabitEthernet0/2 overload
ip nat inside source list 11 interface GigabitEthernet0/2 overload
ip nat inside source static tcp 10.0.14.*** 443 interface GigabitEthernet0/2 443
ip nat inside source static tcp 10.0.14.*** 80 interface GigabitEthernet0/2 80
ip route 0.0.0.0 0.0.0.0 GigabitEthernet0/2 permanent
ip route 10.0.0.0 255.0.0.0 GigabitEthernet0/1 permanent
ip route 10.1.14.*** 255.255.255.0 10.0.14.*** permanent
ip access-list extended SDM_GRE
remark CCP_ACL Category=1
permit gre any any
logging trap debugging
access-list 1 remark HTTP Access-class list
access-list 1 remark CCP_ACL Category=1
access-list 1 permit 10.3.15.24 0.0.0.3
access-list 1 permit 10.0.14.0 0.0.0.255
access-list 1 deny   any
access-list 3 remark CCP_ACL Category=2
access-list 3 permit 10.5.14.0 0.0.0.255
access-list 3 permit 10.0.14.0 0.0.0.255
access-list 5 remark CCP_ACL Category=2
access-list 5 permit 10.0.14.0 0.0.0.255
access-list 6 remark CCP_ACL Category=2
access-list 6 permit 10.0.14.0 0.0.0.255
access-list 7 remark CCP_ACL Category=2
access-list 7 permit 10.0.14.0 0.0.0.255
access-list 8 remark CCP_ACL Category=2
access-list 8 permit 10.0.14.0 0.0.0.255
access-list 9 remark CCP_ACL Category=2
access-list 9 permit 10.0.14.0 0.0.0.255
access-list 10 remark CCP_ACL Category=2
access-list 10 permit 10.0.14.0 0.0.0.255
access-list 11 remark CCP_ACL Category=2
access-list 11 permit 10.0.14.0 0.0.0.255
access-list 100 remark CCP_ACL Category=128
access-list 100 permit ip host 255.255.255.255 any
access-list 100 permit ip 127.0.0.0 0.255.255.255 any
access-list 100 permit ip 192.168.253.0 0.0.0.255 any
access-list 101 remark CCP_ACL Category=0
access-list 101 permit ip any host 10.0.14.153
access-list 102 remark CCP_ACL Category=0
access-list 102 permit ip any host 10.0.14.173
no cdp run
control-plane
banner login ^CCCPlease login. Or leave if you have no right to be here.^C
line con 0
login authentication local_authen
transport output telnet
line aux 0
login authentication local_authen
transport output telnet
line 2
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
access-class 23 in
authorization exec local_author
login authentication local_authen
transport input telnet ssh
line vty 5 15
access-class 23 in
authorization exec local_author
login authentication local_authen
transport input telnet ssh
scheduler allocate 20000 1000
scheduler interval 500
end

Remove the ip nat outside command for a moment during a permitted downtime.
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Authentication error when creating EPM Add-in connection with SAP BO Enterprise connection type

Hello, Experts,
I have a problem with creation of EPM Add-in connection when SAP BusinessObjects Enterprise connection type is selected.
An error message is "Error while communicating with the server. Framework message: Authorization failed."
Here are the steps that were implemented and how this issue was reproduced:
SAP BusinessObjects Planning and Consolidation 10.0 SP12 for Microsoft was installed and configured.
Integration between SAP BPC and SAP BusinessObjects BI 4.1 SP02 was implemented. SAP BO users can successfully connect to SAP BPC system.
EPM connector was successfully installed and deployed in SAP BusinessObjects BI server.
BPC ODBO 2.0 SP04 64BIT was installed in SAP BusinessObjects server.
EPM connection was successfully created in SAP BusinessObjects CMC.
EPM Add-in and BPC ODBO 2.0 SP04 32BIT was installed in another computer (let's call it CLIENT) which has MS Office 2007 32BIT installed.
From CLIENT computer we have launched Excel manually and successfully created BPC connection with Connection Type - Local.
Then we have logged into BI Launch Pad and launched New / EPM document (Excel). Excel has started.
In EPM Add-in we have pressed Logon.
In connection window selected SAP BusinessObjects Enterprise connection type.
An error "Error while communicating with the server. Framework message: Authorization failed." appears.
Before this error appears we are not getting any window where we could select EPM connection (created in CMC) nor the possibility to enter username or password.
Looking forward you valuable comments and suggestions.
Thank you in advance.
Donatas Budrys

Dear, Roberto,
Our user has Full Access to all BPC tasks and it is administrator in BI system.
Also we can successfully connect with the same user using Connection type "Local".
We had done some investigation and in the BPC SQL Server trace log we can catch the following message when an error occurs:
==============[System Error Tracing]==============
[System Name] : BPCXMLAService [Message Type] : ErrorMessage [Job Name] : ValidateUser [DateTime] : 04/23/2014 10:58:06 [UserId] : [Exception] DetailMsg : {System.Exception: Invalid user at SAP.BPC.Services.Webservice.XMLAService.XMLAService.ValidateUser()} ==============[System Error Tracing End ]==============
It is very interesting that after the EPM workbook is launched via BI Launch Pad till an error occurs we are NOT provided with possibility to enter any username and password. So the EPM add-in should use the same user which was logged into BI Launch Pad - in our case the user with administrative rights both in BI Launch Pad and BPC systems. Am I missing anything?
Looking forward your feedback.
Thank you in advance.
Best regards,
Donatas

"No connectivity with the server" error for one document but not the other, in the same document library

We have a number of users all of a sudden getting "No connectivity with the server. The file 'xxx' can't be opened because the server couldn't be contacted." errors trying to open MS Office docs (Word, Excel, etc.) in SharePoint with IE,
just by clicking the link and selecting the "Read Only" option. If they select the "Check Out and Edit" option, they can open the document no problem. One of my customers gets the error on one document but not the other, in
the same document library! The older document (a weekly report) was copied and renamed as per standard procedure. She can read the older document, but not the new one.
It is definitely a profile issue, as other people have logged onto the machines of the users with problems and do not get the error. We have also renamed people's c:\user profile folders and the corresponding Profilelist registry entry and the newly
created profile does not experience the error for these people. Renaming the profile back restores all their personal settings but the error reappears. When we copied the old profile's folder structure into the new profile, many of the user settings
were restored (but not all, like Dreamweaver settings) but the error did not appear. We think that the system folders files (like AppData) weren't totally copied over so we're going to run another test using xcopy. We are rebooting between
logons to make sure all files are unlocked.
The laptops and computers are mainly 32bit, Win7 Enterprise running IE9 and Office 2010 Professional Plus, but there's a few 64bit machines as well. The SharePoint farm has 1 WFE, 1 App Server running search and CA, and a shared database server running SQL
2005 SP4. SharePoint is 64bit MOSS 2007 with the latest CU.
We've checked the logs on the client as well as on the server and there aren't any helpful entries. We've also run Process Monitor, also with no helpful entries. We're planning to run something like Fiddler next.
It's not everyone, because there are many people are accessing the SharePoint system and the same files. It is also not a permission thing, as we've tested by giving the users elevated permissions with no changes. One person experiencing
the errors is a Site Collection Admin. That same person ran a test where I coped a simple Excel file into a Document Library which contained a problem file. They were able to open it Read Only no problems that day, but the next day, the same
file gave them an error. In their case, they usually get a "xxx is not checked out" error and only occasionally get the "No connectivity with the server" error.
We've tried lots of things including:
Deleting IE cache
Deleting SharePoint Drafts and webcache folder contents
Running IE without add-ons
Upgrading and Downgrading IE
Uninstalling and re-installing IE
Reinstalling our SSL certs
Repairing Office
Removing and then adding back in the Microsoft Office "Microsoft SharePoint Foundation Support" Office Tool
Deleting all HKLM and HKLU Office registry settings
Toggling IE Compatibility Settings
Toggling the IE Automatic Logon option
Toggling the location of checked out files
Adding the site in the trusted sites list
Adding the site to the WebClient\Parameters registry locations
Making sure the WebClient service is started
Rebooting the machine (lol :)
This is becoming a serious issue, not just because of the inconvenience for the users having to check out every document they want to read, but we have some files with macros that open up other documents to run which are now failing. There aren't
"check out" workarounds for some of those macros.
We're planning to open a ticket with Microsoft, but I'm throwing it out here first in case someone has run into this before, or may have some suggestions on what to try next. Thanks!
-Richard.
PS I think this needs to be in the "General" forum instead?

It took three days of dedicated troubleshooting, but I have found the cause of the errors, and a couple of fixes. It helped tremendously that my own machine was throwing the error. I have scheduled a couple of users to work with me to test the
various fixes, to see which one works best, so the story isn't over yet.
I had backed up my c:\users profile folder and HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList registry key so I could restore my profile after I was done. I made a copy of the profile folder and was using that for awhile,
but then made another copy where I had deleted a lot of content out of it so that the copies would go faster. Since a newly created profile did not have errors, I was trying to copy back as much of the profile as possible to make it easier for our users
to get back to work. Instead of blowing away their profile and starting from scratch (which we know worked) I wanted to narrow down what was causing the error and just skip that from the restore. The concept was to keep as much as the users profile
in tact (application settings, etc.) not just restoring their desktop and My Documents folders.
When we first tested a few weeks ago, simply copying the folder contents didn't reproduce the error. I then tried xcopy, but got the "can't read file" error. Then I tried robocopy, and ran into the "junction" problem.
I went back to xcopy, and found that placing the excludes.txt file in the windows/system32 folder eliminated the error.
So the process went as follows:
Reboot and log into the machine as another user
Delete the profile and associated registry key
Reboot and log into the machine as the affected user, creating a new profile, and there is no error
Reboot and log in as the other user
xcopy the contents of the skinned-down backed-up profile to the newly created profile
Reboot and log in as the affected user, and the error occurs
Repeat the above, but add items in the excludes.txt file to see what, when eliminated, causes the error not to appear in the last step
I eventually found that skipping the c:\users\<profile folder>\appdata\local\Microsoft\office\14.0 folder allowed the entire profile to be copied over without the error occurring. That was strange, because we've cleaned out the cache folders
before which didn't fix the issue.
So I went about it the opposite way, and tried to delete the 14.0 folder from the restored profile, and after reboot, the error still occurred.
What eventually worked was deleting the 14.0 folder and copying over a 14.0 folder from a newly created profile!
One way to do this was to:
Reboot and log in as another user
Rename the c:\users profile folder
Rename the appropriate [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList] registry key
Reboot and log in as the affected user, confirm that there is no error
Reboot and log in as the other user
Copy the C:\Users\<profile folder>\AppData\Local\microsoft\Office\14.0 folder to the other user's desktop
Delete new profile folder, and rename the backup to be the production folder
Delete the C:\Users\<profile folder>\AppData\Local\microsoft\Office\14.0 folder and then paste the 14.0 copy from the desktop
Reboot and log in as the affected user, confirm that there is no error
We've tried this on a couple machines and it works. I had to run Windows Explorer as Administrator to access the other profile's folders.
We've also successfully copied a 14.0 folder created by one profile on one affected computer over another profile's folder on another computer, eliminating the error, so we're trying that first, as that is fewer steps.
We may attempt to script this, but the self-help instructions are only 5 lines long:
Reboot and log into the affected computer with another account
Go to <link to location of 14.0 folder on network> and copy the 14.0 folder
Run Windows Explorer as Administrator
Go to c:\users\<profile folder>\appdata\local\microsoft\office and delete the 14.0 folder, and paste the copied 14.0 folder (trying to overwrite it makes Win7 want to merge the folders)
Reboot and log into your normal account, and confirm the error is gone
I'll come back and report after we go into the field with this fix, but after the few tests, I am cautiously optimistic that this is it.

Problem in Connecting with the server

I have a problem while sitting the e-mail. A message comes saying that the device had a problem in connecting with the server. My BB is Tourch 9860
Please help me

Hi gaf4u
Welcome to BlackBerry Support Forums
Do you already have any email account integrated with your device ?
If not then do you have a specific BlackBerry data plan / BIS from your Carier on your account ?
let us know.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Sharing internet connection with powerbook and nintendo wii through airport

i have been trying to share my internet connection from my imac to my powerbook and nintendo wii. i've been unable to accomplish neither. i've opened the sharing preferences, chosen "share your connection from built in ethernet" which is how my imac is connected to the internet, and then chosen "to computers using airport". if i then set my airport options to automatic channel, encryption using 40 bit wep and set a 5 character password as it says if you "plan to share your internet connection with non-apple computers", (and then turn internet sharing on) shouldn't i be able to connect either/both my powerbook and my nintendo wii? or is it necessary to have some other piece of hardware or go through some other steps?
thanks in advance for any help.

I got a macbook for college and I had the same problem with connecting my Wii to the macbook's connection. But lo and behold, the internet's a wonderful place! I tried this out (http://www.macosxhints.com/article.php?story=20070514152251515) and it worked! I'm not sure about the powerbook bit though, sorry. Hope it works for you too.

Gecoding (PTV eServer) connectivity with SCM and TM

I am planning to install a PTV eServer to work with my TM system. The PTV eServer installation guide says that I should establish an RFC connection with my SCM system. Does that mean that I need to do this from my SCM system, or can I connect directly from my TM system (which has SCM Basis 5.1)?
I have read all of the PTV and geocoding-related notes, as well as the eSever and TM isntallation/master guides, but this is still unclear to me.

You got the answer. It is from TM server to the PTV server. BTW..what is the benefit of going through this pain of having PTV server? It will only give you a straight line. You should look at PC Miler or Ran McNally geocoding to integrate with TM to achieve what you trying to do. It is a waste of time and effort to go through PTV pain and get straight line on distance..... No good use on PTV Geocoding ....just a thought.

Adobe connect with satellite

Hi,
I teach classes using adobe connect. We are thinking of moving out in the country to an area that can only get satellite internet. Do any of you know if it is possible to use adobe connect with satellite? I called the help line and asked but they could only say that they don't recommend it, but they don't really know. The area has two providers, hughes and wildblue. Anyone have any experience with this?
Thanks,
Teresa

Let's be clear about consumer satellite internet versus commercial and military grade. These are completely different worlds. Understand that Adobe Connect is designed for and sold specifically to corporations, governernment agencies and universities. In that light, most of the target customer set would be using commercial grade internet connections. However, some proportion of users would be on consumer grade connections like DirecTV (now HugesNet). Having supported HughesNet while I worked at IBM in this space, they have lots of different connection types for universities and enterprise customers. Most of these customers have selected speeds that will work with any web conference solution. Having been a customer of HughesNet there are several consumer grade speeds and it would be best to have the higher speed version. The US Goverment has their own satelite netwrok and they use Connect all the time that way. Now, that being said understand that satelite networks have a very large latency factor that will affect the quality of any web conference. Latency is not really a problem except when you try to share webcams, video or MP3 files via Connect. The military tries to minimize the use of these multi-media types because latency affects the quality of the video. It can get quite choppy no matter what web conference you use because of the video needing a lot of bandwidth back and forth.
So. let the buyer beware but if you have no other option than satellite pay the extra dollars for the highest package you can get.
Another option might be celluar 3G or 4LTE. Adobe Connect works great on cellular networks so don't forget to see if that is an option. Might not be if the data plans limit the traffic though!
Hope that helps.

N95 connection with Toyota TNS510 Nav disconnects ...

Recently bought Toyota Verso incl. a SatNav TNS510. The N95 should be able to work with th BT connection according all spec-sheets.
The sheets mention older Firmwire versions (I am using the V31.0.017).
After the initial connection, it is interrupted after about 20 min. (sometimes when signal when battery is full loaded).
The reconnection after restarting fails and can only be accomplished by simultaneous connection of TNS510 and N95. Still the connection is only temporary.
I tried a 6300 model and this one does not give any problem.
I expect a bouncing answer from Toyota and it must be due to the N95 seeing other phones don't have this problem. I can't find any issues by googling.
Maybe someone knows and it is just about a setting?
Bart

Bart,
If you check the Toyota compatibility site, you will see that the N95 doesn't work with TNS510. Check this site: http://techdoc.toyota-europe.com/bluetooth/search.aspx
I face exactly the same problem when pairing my E71 with my TNS510. It can connect when setting it up, but next time entering the car is disconnects, so I have to start up the connection procedure manually each time.
Also, I face that it disconnects without notice after e.g. ½ hour or so from time to time. Also, when receiving a SMS it disconnects.
Talking to Nokias support in Denmark, they are aware that with E71 there are a number of connectivity issues via Bluetooth, but despite of their friendly associates, they are not able to solve this. The best advice the Nokia associate could provide was to contact some of their business centre, who install the car-kit equipments, to see if some of them working with this in practice had solved the issue.
I did - and spoke to 5 of them - and two of them said, that the E71 runs with Bluetooth 2.0, and if the TNS510 runs Bluetooth 1.2 - it makes problems. Despite that 2.0 units should be backwards compatible, - it won't, they said.
I have tried to connect with a Nokia 6500 to my TNS510, and it works perfect. Checking the technical specs at Nokias website - it says the 6500 runs BT 1.2!!!.
Checking the Toyota website - there is a compatibility site, where you can check if your mobile works with your TNS510. A green "check" if OK, and a red cross if it doesn't. Checking my E71, it has red crosses for all the 8-10 features that apply, and the 6500? - a nice green check!.
Picking up a random list of all mobile phones with red crosses - they are BT 2.0, and the ones with green checks - they are BT 1.2.
Back into the TNS510 250-pager manual - no info about BT version, but my - in any cases premier class -Toyota dealer checked it out with the Danish Toyota importer, and the answer was, - ? Yes, you are right: BT 1.2!!
So, I'm convinced that it is here the issue is based. The BT 1.2 in the TNS 510 simply doesn't work with the BT 2.0 in the E71!
The Nokia Business centre - both - said to me, that it was quite unlikely that the TNS510 was running BT 1.2, as it is quite new - launched in the end 2008/start 2009 - and this older technology was left years ago, in accordance to the specialists.
Back asking my super Toyota dealer - he spoke to the importer - to find out two things: 1. Why it runs BT 1.2?, and 2: Is it possible to get the TNS510 upgraded into BT 2.0? (because in accordance to Nokia you can't downgrade your E71 from BT 2.0 to BT 1.2).
The answer to running 1.2. was, that the navigation system - which is a part of TNS510 is connected to the engine computer system, and allowing the BT 2.0 to the Bluetooth part of the TNS510 it would create potential risk for interruption in the engine computer system - from virus or likely bad things from the E71- cause BT 2.0 is a more open and speedy connection than the BT 1.2. I have no reasons to believe that my dealer is giving me wrong information, but I have major difficulties in understanding why the manufacturer of the TNS510 isn't able to separate the Bluetooth part from the navigation part of the unit. We got a man at the Moon in '69, and safe back, and Toyota can't get this to work 40 years after.......
About upgrading TNS510 into Bluetooth 2.0, - the answer was that there was no actual plans :-(
However, my Toyota dealer meet up with the usual spirit of complete customer satisfaction, and said that the right and formal way was to raise a "technical notification" to the importer, which will be gathered together and provided to the European Toyota centre in the end. And so he has done, and I'm just hoping that it will make a change.
So, - Dear suffering TNS510 fellows, including you Bart! - If you face the same issue between your Toyota Navigation System TNS510 and your E71 (or any other Bluetooth 2.0 phones - Nokias N and E series are in general running BT 2.0), and realise that it is caused from BT 1.2 and BT 2.0 incompatibility - please go to your Toyota dealer, and ask him to raise a "technical notification". As more we are in Europe who make this claim - as higher attention we can bring into this issue from Toyotas side - leading Toyota into solving our problems in upgrading the TNS from Bluetooth 1.2 to Bluetooth 2.0.
Enjoy your Toyota trip - well connected between your TNS510 and your E71 some day in the future!
/The Avensisdriver

Quires regarding re-connecting with AT&T after an year.

Hi,
I was At&t post-paid customer from 2011 till 2014. In 2014 I travelled back to my home country and since I was not in USA, I cancelled the service. The number which held with At&t during that time was ****.
Now I am planning to come back to USA in another 3-4 weeks for long term stay. I do have SNN and an excellent credit history. I have below questions regarding getting a new post-paid connection with At&t.
1. Event though I cancelled my previous service, is it possible to retain the old post-paid number which I had i.e. [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]?
2. What all documents are required for getting a new post-paid connection?
3. Are there any specific constrains for getting iPhone 6 or 6+?
Kindly please clarify.
Thanks,

1. Chances of getting your old phone number back is almost impossible. It may have already been reassigned to someone else.
2. Doucment's proving who you are should be all that is needed. If you have the paperwork from your old account, it may help prevent a deposit on your account.
3. No constraints on getting the iPhone 6 or 6+ as long as you can pay for it.

DISTRIBUTION PLAN DATA WITH PERCENTAGE(%)

Dear All,
Will you please suggest, we have a scenario up to Branch Offices level we have a Plan Data. In BPS we have a webinterface application in which we distribute the Plan Data Manualy to the each Employee in the Branch office.
Now my requirement is we have to Distribute the Plan Data of Branch Office to the Employees with Percentage Dynamically.
please suggest,
Thanks,
D prasad

Hi,
Thanks for respond, i am thinking how i can suggest my ABAP Person to write the code in the FOX to Distribute the Plan Data of Sales office to the Employees, by Percentage. for eg: if the Plan data of Sales office is 100, we can give a Function at webinterface where he can input some percentage, lets say 10% then 10 should be distributed among the Employees.
Let me tell you ours scenario is such, we use to Massupload data to plan cube by text file ( Fiscal period, Compcode, Division, Product wise Sales Office, Qty and Value)
Then we distribute the data Manually by using the webinterface(backednd connected with Planning laylout) where by selecting Division, Sales Office, all the proudcts and against Employees will display, then manually distribute the Sales Office allocated data to the Employees.
we have exit function for Employee in which by selecting the sales office it will pick the Employees of the particular Sales Office.
Now my requirement is this Sales Office Data needs to Distribute Automatically by the system when the Function Executes.
Pls suggest any sample code, so that i can refere and work on that.
Thanks,
D Prasad

Planning Connection with FR

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