Planning Webforms not connecting to the Essbase

Hi,
When the user is trying to connect to the Webforms, below error is showing up. Same issue occured yesterday, I restarted the Essbase Server and it resolved the issue.
A substitution variable required for this calculation is undefined. Variable: CurYr
Today, I recycled all the services but still not able to connect to Essbase through Planning. And I am also not able to connect to the Essbase Server through EAS Console , I am through with this id but when clicking on the Essbase Server node, it throwing out error as "Invalid Login Credentials". I am using same user id for planning and Essbase, planning is working fine but not for Essbase
Can you please advise on this issue.
Thanks for your help in Advance.
Regards,
UB

Hi,
Could someone have changed Essbase password without you knowing? The fact that you are able to login to EAS and Planning doesn't necessarily mean you can connect to Essbase with the same credentials for granted. I suggest you run Essbase in command shell (Programs->Oracle EPM->Essbase->Essbase Server->Essbase or Start->Run Type Essbase). It should show you whether there is a problem with the password or not.
One more possibility could be that your essbase server might not be starting properly at all even though services console shows you that it does. You can see what the root cause to this problem in Essbase shell.
Cheers,
Alp

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