Plant Maintenance: Urgent: User status ECUS active.

Dear Gurus,
One of our customer wanted serial number obligatory in OBD in the repair process.So we made it mandatory in serial number profile.Afterwards he posted some documents.But now he is not able to process those repair orders.He is trying to create OBD and after picking when he tries to post goods issue, system is giving the error as ECUS status is active.And serial number so and so can not be used here.
So again we changed serial number profile from mandatory to optional while doing PGI. still the system is giving the same error.We checked serial number against that material in IQ02. the status is Repaired. So we are not able to understand from where system is picking ecus status. Because the status of the serial number is showing repr not ecus. I am not able to understand where the system is picking ecus status from.
So now his all repair OBD transactions got stucked because of this.Please suggest a solution on highest priority.
He follows the process as given below.
repair order in VA01.
do inbound delivery where he has to put serial number which is mandatory here.
PGR.
after repair,
OBD
PGI.
Thanks,
Anand

hi
i think once you have delivered the material ,it will create the equipment master record record stating the status as installed at customer site,
the status you have said i think is user status ,if so kindly change the user status and proceed with the above said procedure
revert back with any further queries
regards
thyagarajan

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Urgent: error: user status ECUS is active for equipment.

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Anand.

hi
i think once you have delivered the material ,it will create the equipment master record record stating the status as installed at customer site,
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regards
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VM,
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I dont think it is possible .
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D

Deepthi,
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Edited by: nithish P on May 17, 2011 8:15 AM

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Please be patient.
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*Plant Maintenance: Urgent: User status ECUS active.*

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Plant Maintenance: Urgent: User status ECUS active.