Plantronics Audio 648 USB headset

I very recently bought the above headset and it has been working fine till now. The microphone is working but the headphones are not. I have read somewhere on the Skype site that the call control buttons on the cable leading to the headset will not work due to an alteration in the Skype software but the headphones should still work....but they are not and although the headset is listed in audiosettings/advanced options/speakers I cannot get the software to accept them as having priority to my Realtek speakers built into my laptop.
Any suggestions please? The headphones must be capable of working not least because the Skype shop is still selling them
Peter

Try installing your USB headset directly to a port on your computer preferably one that you have never used before with this headset. You also have the option of disabling your onboard speakers in Windows just to see if it will work. Though it's generally less of an issue with USB than 3.5mm headsets, try installing the latest (v2.71 04/2013) generic Realtek "High Definition Audio Codecs" drivers to see if it changes things. They are available at the link below:
http://www.realtek.com.tw/downloads/
Installing the drivers is generally a two-stage procedure. On it's own it will uninstall your existing drivers, prompt you to reboot, then it will install the latest release after the reboot. You would probably want to reboot one more time afterward.
Doing these things (USB port change/driver update) should update your current configuration in Skype. So hopefully you will get different results.

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Hi guys and gals
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Hi guys,
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As the title says I am not getting any sound from my USB Logitech Headet. I have installed alsa-lib and alsa-utils added them to daemons and rebooted but still nothing. Any suggestions?

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Logitech usb headset not usable is some apps

The device works fine in some apps (skype) but not in others (xlite, kiax, audacity). In the apps that it doesn't work you only see the default sound card /dev/dsp. There are no entries for /dev/dsp1 or /dev/dsp2. Very strange. It's not the headset because it works fine on another computer running Kanotix.
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0 [SI7012 ]: ICH - SiS SI7012
SiS SI7012 with ALC655 at 0xe000, irq 19
1 [UART ]: MPU-401 UART - MPU-401 UART
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You are not alone!!
Same problem with Plantronics.
I just bought their Audio 648 Stereo USB Headset and have exactly the same issue you mention at the outset:
Essentially, while my [Plantronics Audio 648] Headset is recognized in the list of devices in System Preferences > Sound, it doesn't do anything in terms of outputting or inputting audio
So Apple, what are you going to do?...
A lot of third party accessory manufacturers must be getting quite frustrated at the numer of complaints they get from Mac users, when it seems its the Mac OS which is to blame...

USB Headset won't work along with Audi

First off, when searching for this problem, I saw many posts explaining why USB headsets won't work with a soundcard cause they basically have one built in to them. I understand this.
This is not my problem.
This is my problem:
I have a Plantronics Gamecom Pro USB headset that worked great when I was using onboard sound. It would automatically intercept the first sound signal it could pick up. So if I plugged it in first, before starting a game, the headset would pick up all sound from the game.. nothing to my external speakers.
If I started the game first with the headset unplugged, then plugged them in then started Ventrillo, then the headset would pick up the Ventrilo sound but the game sound still came from my speakers. Perfect set-up.
However, after adding an Audigy 4, the headset no longer works at all. No sound, no mic.. I plugged the headset ito my laptop and it works fine so I am pretty sure it's some sort of conflict with the Audigy 4.
I'm not too much of a techy but I'm thinking perhaps the Audigy 4 keeps a lock on the sound signal somehow, not letting the headset pick it up on the USb port?
Does anyone else have a problem using a USB headset not WITH but ALONG SIDE an Audigy?Message Edited by CroakerJoe on 0-2-2006 03:55 PM

I have the same usb headset and am having the same issue with my pc. I am running the X-fi Platinum. The plantronics are supposed to be a plug and play, but when i plug it in, the headset is getting power, is recognized by the pc and other applications, but will not play any sounds at all, and it works on my other machine with an older card. It seems to be overridden by the new card. when i was running the old audigy i could use one or the other (not both at the same time) which is to be expected with this type of headset, but i did not expect the new card to totally not allow the head set to work at all. This is causing me trouble as i use my rig for alot of gaming and LAN parties. Speakers are often not allowed, and the plantronics gamecom pro headset is a sweet set for gaming. If anyone sees this and can provide a fix. I would greatly appreciate it.
Message Edited by KoSBrokenShadow on -03-20062:0 PM

Plantronics USB Headset No audio

I'm using a plantronics .audio 85 headset. I've set the input to be the plantronics headset. This shows up in the sound preference pane. I have the sound output routed to the headset also. If I play a song in itunes I can here on the headset. I get no response from the microphone. I know the headset microphone works I connected it to my italk connected to my ipod and made a short recording of audio note. The sound was good.
I've searched the discussion boards and I haven't found any thing about what is causing this. This Plantronics headset uses a USB DSP Audio interface. Any help would be greatly appreciated. Thanks
Paul

Paul,
You need LineIn. I also use a Plantronics headset for iChat and Dragon Naturally Speaking. Here's the LineIn description...
"LineIn is a simple application for OS X to enable the soft playthru of audio from input devices. In simpler terms, you can use LineIn to play sound coming in through a microphone or any other device plugged in to your Sound In port, just as was once available with OS 9's "Play input through output device" option."

9951 Supported USB Headsets? Plantronics C610 Issue

Hi,
I have tried a Plantronics USB C610 headset with a 9951 phone running loads 9.0.4 and 9.2.1. When pressing the headset button it goes off hook for about a second and then back on hook. I seem to recall similar issues with USB audio devices with older versions of IP Communicator. Does anyone have any recommendations on supported USB headsets with the 9951/9971, or thoughts on a fix for this for this issue?
Thanks,
Jason

Hi Dan,
I updated the 9951 phone load in CUCM to 9.2.3-27 and the C610 works perfectly now.

Conexant SmartAudio Crashes with Plantronics USB Headset

Has anyone had challenges with Conexant audio driver 4.95.48.50 crashing when you attempt ot use a USB headset? I have a Plantronics MX500i and when I connect it to the USB SmartAudio imiiediately crashes and I can't use the headset at all. The headset worked fine on my last Dell even with multisteaming audio and is only a month old.
T410s using:
Win 7 x64
Codec CX20585
Audio Driver: 4.95.48.50
HD Audio API: 1.0.45.0
Smart Audio: 6.0.66.0
Thanks.

Maybe try uninstalling the drivers and software, then installing the latest one again? Does another headset work with the T410s?
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I am trying to use a Logitech USB headset to record with screencast o matic. In the sound file of system preferences the headset is recording audio. However it stops working when I use screen cast o matic. Any advice?

I am trying to use a Logitech USB headset to record with screencast o matic. In the sound file of system preferences the headset is recording audio. However it stops working when I use screen cast o matic. Any advice?

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Strange audio produced when Dynex USB Headset is combined with Realtek ALC888

t seems that just when I connected my Xbox 360 pc controller, my Dynex USB Headset began acting up.
Whenever I use the microphone function, the audio comes out as though I was talking through a Nintendo Entertainment System (8 bit-ish sound), no matter what I play the sound through. (So it sounds the same, whether I play it through my Creative desktop speakers or through my headset.)
I've tried almost every kind of troubleshooting technique I could think of.
Removing the drivers then installing older ones worked for awhile, then began acting up again.
I tried rebooting (of course), that didn't fix it.
Updating sound drivers; nada.
I recall disabling the sound chip through my BIOS, booting, rebooting, enabling it, then booting, although that only fixed it temporarily. I've tried the headset in another computer with the same OS, and it worked fine, so I don't think it's the microphone.
I've tried shutting down as many electronics as I could (cellphone, air purifier, xbox controller, unnecessary monitors, wireless mice, even lights), although nothing could fix the odd sounds.
Later, when I was completely cleaning off the Realtek drivers once again, I decided to just listen to sound trough my headset's earpiece. Everything had 8-bit sounds. Even music files, which originally played normally through my desktop speakers. However, I think my headset it still functioning ok from a hardware perspective, since I plugged it into my other XP machine, and it still worked fine.
Computer specs:
* MSI P6NGM-FD motherboard
* Windows XP SP3
* Realtek drivers, updated to R256
* Dynex USB Mon Headset
Also, here's a small soundclip of me saying hello, then blowing on the microphone.
Link
If anyone can help, that would be great.

Quote from: Wonkanoby on 10-January-11, 08:29:01
might be irrelevant but most msi usb problems relate to this
https://forum-en.msi.com/index.php?topic=57472.0
The issue in there doesn't seem to apply to me, but thank you for the heads up anyways.

Upon using USB Headsets the audio gets distorted

Hi
I have used USB headset in other laptops including HP but have never faced this problem. But I get this problem with the new notebook, and after a few minutes of use the audio quality automatically gets distorted and loud.
This is not a problem with the USB headsets since I have been using them since long without any problem, and they dont give me any distortion with other notebooks even today.
Please advise.

The headset has an independent C-Media audio chip that accepts USB on one side and has it's own AC97/DAC. Because are 2 devices (one USB controller and one AC97 sound chip) apears in 2 places in Windows devices! For more info look here:
http://www.cmedia.com.tw/?q=en/usb_audio
CM06-F+/ L+ is a highly integrated single chip USB audio solution. All essential analog modules are embedded in CM06F+/L+, including 8CH DAC and earphone buffer, 2CH ADC, microphone booster, PLL, regulator, and USB transcei'ver.
I would correct the affirmation made by somebody that USB audio devices are no soundcards - YES there are soundcards with an USB controller instead of the usual PCI one! The digital data flows on USB instead of PCI to the audio controller that send it to the integrated DAC's and to the headsets.
So trying to use the USB headset via the X-Fi is like you are trying to use the on-board soundcard via the X-Fi...
Message Edited by SoNic2367 on 06-25-2006 2:2 PM

[SOLVED] Switch all audio input/output to USB headset

Hi, I have a USB headset that I frequently plug/unplug from the computer. Is there a way to make it the default sound device when plugged, and automatically switch back to the motherboard's on-board audio device when unplugged?
Last edited by stavrakis (2012-04-26 15:57:56)

I have an Intel HDA 5.1 internal audio card, and a 5.1 USB headset, using the modules snd_hda_intel and snd_usb_audio respectively. The internal card is set as card 0, and the usb headset is set as card 1.
I'm using ALSA right now, but I wouldn't have a problem switching to Pulseaudio if it's easier.
EDIT: I used pulseaudio and solved it for applications that are not already playing sound (not shown on pavucontrol's Playback tab)
I created a udev rule, which executes a script when card1 is inserted, since I know it is the USB sound device:
SUBSYSTEM=="sound", KERNEL=="card1", ACTION=="change", RUN+="/home/stavros/bin/pulse-ins.sh"
This script (pulse-ins.sh) executes another script as the current user:
#!/bin/bash
su -c "/home/stavros/bin/pulse_insert_card.sh & exit" stavros
pulse_insert_card.sh contains the following:
#!/bin/bash
/usr/bin/pacmd set-default-sink alsa_output.usb-0d8c_USB_Sound_Device-00-Device.analog-surround-51
/usr/bin/pacmd set-default-source alsa_input.usb-0d8c_USB_Sound_Device-00-Device.analog-stereo
These 2 scripts and the udev rule automatically change pulseaudio's default output & mic input when the card is inserted. However, applications already playing music have to be switched manually through pavucontrol.
Sometimes, the card is incorrectly identified as "Analog Stereo Duplex", with no 5.1 option. In that case killing pulseaudio and letting it start again solves the problem.
Last edited by stavrakis (2012-03-31 11:49:43)

Audio output using Logitech Clearchat Pro USB headset sounds like chipmunks

I use a Logitech Clearchat USB headset for online meetings daily. On my previous machine (Black MacBook 2GHz) the headphones and mic worked fine. I just upgraded to a new 2.66 Unibody MacBook Pro and while the microphone works fine but the audio in the headphones sounds like chipmunks. If I switch the audio output to the speakers, the audio sounds fine.
Logitech claims that since the drivers the headphones use are built-in, it's not their issue. I'm curious if anyone else has experienced this problem and how I might be able to get it resolved.
Thanks.

' orangehat I sincerely hope you (we?) get an answer on this one! I ordered exactly the same headset the same time I did my 17-inch MBP. Still waiting for everything to be delivered - so can't say as yet whether I have the problem too. Hoping not.
' Hoping there's an answer to your question anyways so I can get an idea of things before my kit lands (IF that EVER actually HAPPENS!!!)
~Menageryl
-Jack of All Trades, Master of Some!-

USB headset's microphone starts to sizzle when used with my Mac Pro.

Hello,
First I would like to say I'm sorry for my english, I'll do my best but I'm not sure at all of what I'm writing.
Here is my problem: last year I bought a new Mac Pro 2.93 GHz Quad-Core, everything worked just fine except my headsets. I had a one year old Plantronics ".Audio 750 DSP Stereo Headset" that worked perfectly on my previous PowerMac G4 MDD.
When I used it to speak the microphone starts to sizzle after a random period of time (I just have to disconnect and replug the headset to make it works again for some time). I tried with every applications possible (Skype, Ventrilo, Teamspeak, WireTap to record myself and some others) and the problem always appeared.
I first though it was a coincidence and maybe my headset had a problem so I contacted Plantronics, explained the problem and they offered me to replace the headset with a new one but I had the exact same problem.
I tried with another headset (same model as mine) my brother had and this time it worked fine so I kept it for one year but some days ago it started to have some problem (not related to the mac) so I decided to get a new one, a Plantronics one again but a new model (Plantronics GameCom 777 Surround Sound Gaming Headset) and my problem is here again.
I searched on google, on many mac related forums and I didn't see this problem anywhere so I try here before sending back my headset and try another manufacturer.
The problem definitely comes from my mac but I don't know if that's a problem with all the "Mac Pro 2.93 Quad-Core" or just mine (as I said, except this problem everything works perfectely).
If you have any solutions I would be happy to hear them !
Thank you.
Message was edited by: lgda

May have been good that you waited The better subject line might be, "What is the best recommendation for a Microphone Headset" or "Why does my Microphone Headset have noise".
After looking around a bit, and looking back over our posts, I've reached some conclusions that I would draw if I were you. I don't know if this addresses the totality of it, but this is what I think at this time.
The product: http://www.plantronics.com/northamerica/enUS/products/computer/console-gaming-headsets/gamecom-777
Now I know at least one application for this, and I can imagine a bunch more.
It's pretty expensive compared to one alternative I found that was the only device sold like it in this entire store, which I find odd: http://eshop.macsales.com/item/Altec%20Lansing/AHS602/
It looks to be of high quality and quite Apple ready;
The headset's surround sound hardware is built right into the included USB adapter, which plugs into any USB port on your PC or Mac with no additional software necessary. Simply plug the headset in to the USB adapter, and you're ready to go
So why won't it produce good sound?...
That the headset is just faulty perhaps. That the adaptor is faulty. But that's as far as I can think as far as the headset goes. There should be no other adapter that helps if the one they supply you does not. If it was an adapter problem it would only be their adapter problem, you don't need anything between that and your Mac. That device as it's set up is good to go. So the older adapter worked fine for 5 hours? That would point me to the current one they sent you as the problem. You'd have to ask them why one works well and the other does not (and if their phone or email support is a bad as their site support it, I feel sorry for you).
http://www.plantronics.com/northamerica/enUS/support/?WT.svl=leftnav
http://www.plantronics.com/europeunion/fr/?requestid=1207885
But say all is well there (you'd have to try another one they send you to see).
If what you have is fine, what else could it be.
This is all I can come up with:
1) Your USB ports on the Mac. Have you tried different ports?
2) Perhaps a long cable or something else concerning the headset (hmm, maybe not, something else in the Mac?), something that is still being affected by electrical interference. The different adapters you have... are they that much physically different?
3) An inherent problem on the 09 Mac Pros. They have one glaring problem Apple hasn't fixed yet regarding audio, that playing any raises the Macs temps to really high levels and degrades performance in apps when audio is playing in the background. For instance, playing a song in itunes. For many of us 09'ers our machines start to run really hot, really quickly.
Whether that has any impact on your issue I don't have a clue, and you'll get no help from Apple there..
So that, Igda, is all I can come up with. Those are the things I'd be mulling over right now.
I'd contact the company and tell them about your situation and particularly about the adapters. I'd ask if they have heard of any of their products having a problem on 09 Mac Pros.

Plantronics Audio 995 (wireless) - Won't boot up

I am using this headset:
http://www.plantronics.com/northamerica/enUS/products/computer/multi-use-headsets/audio-995
Plantronics Audio 995.
When the USB dongle is plugged into the back upon bootup, it won't boot. Just sits at the grey screen and will not load. If I take the dongle out and restart it boots up fine, and when I plug it in while the OS is up an running the headset works like a charm.
Would really like to get this resolved! Thanks in advance!

I was just trying to cover all the bases with the resets, but to be honest it seems strange that that device would cause a boot problem?
The only other thing I can think of at this point is that the dongle is drawing to much power at some point during the startup process. It's kind of another shot in the dark, but you might want to try it connecting it up to a self-powered USB hub to see if that helps.
Also search around the Plantronics Support Page or e-mail [Plantronics > Product Support|http://www.plantronics.com/northamerica/enUS/support/?WT.svl=leftnav] to see if anything turns up there.
Sorry that I couldn't be more helpful...
Dennis

Plantronics Audio 648 USB headset

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