Plantronics bluetooth will not synch with iPhone5

My iPhone5 will not synch with my Plantronics Bluetooth. I turned on Bluetooth earpiece and turned on Bluetooth on phone, but phone just says "searching...". I have tried turning off both devices and starting over again, but nothing happens.

@WaffleRama
Let's get your Plantronics Bluetooth connecting with your iPhone 5 again! Which model Plantronics Bluetooth device do you have? Did you purchase the Bluetooth earpiece from Verizon Wireless? I want to ensure your Bluetooth device is compatible with your iPhone 5 http://vz.to/17gdz1g.
Have you paired this specific device to your iPhone 5 in the past? If so, is it still listed as a paired device in your iPhone 5? If so, please delete the paired connection http://vz.to/14XFUsZ, then re-add http://bit.ly/VMoHOD. Keep me posted with the results of your testing. Thanks!
AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport

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Plantronics bluetooth will not synch with iPhone5

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