Plantronics Voyager 855 unable to lower volume during iPod playback

Question

I wasn't sure if this should be in 3GS or music and video, so I figured I would pick one.
I have a 3GS 32gb running version 3.1. The problem I have is during iPod playback. My Voyager 855 locks the volume slider on the phone at half way. Using the volume control ON THE HEADSET, I can increase the volume and see the volume slider on the phone increase correspondingly up to the point that the music is very loud. But, when I try to turn the music down, again using the volume controls ON THE HEADSET, the slider on the phone will only go down to the halfway point. I can continue to click the volume down button ON THE HEADSET and the button will beep along with a split second decrease in volume but as soon as the button is released the volume has not changed-it remains at the halfway point. I have this problem with watching youtube videos, everything, EXCEPT for on the rainfall app that I have. I can increase/decrease the volume all the way up or down to the point that I can no longer hear the rain or until it is so loud it hurts my ears. This is very frustrating as I would really like to use this headset while reading and for sleeping, but the iPod function is just too loud. My friend has a 3G 8gb with the exact same headset and he does not have this problem. Is this a feature/limitation of the 3GS?

Answer 1

Yeah, ha ha, that is my post to Plantronics and their reply to me. I tried what you suggested and no go:
Un pairing, rebooting, and re pairing did not result in a fix. I still have the same problem. I tried it on my wifes phone-hers is running 3.1.3, and no-go, it had the same problem.
The volume slider works when the music is not outputed through the headset. When through the iPhone speaker, it works as it should-the volume is able to be adjusted up and down via the slider. Videos behave as they should, any program that needs to be adjusted via the volume slider or the rocker button on the side of the phone works as it should. To expand on what I stated eariler: while using the iPod function I can set the slider all the way to the left (volume 0), press the option for output and set it to the headset. When I do that, there is a split second where you can see the slider move from the left to the middle, and then the slider disappears. It's almost as though the headset is resetting the default/baseline sound level from 0 to 50 (if we are working on a 0-100 scale). I can increase the volume using the buttons on the headset, and I can lower the volume only to half way. If I then select the option for sound output and change it back to speaker, the slider reappears, and it is all the way to the left where I originally set it. This is very frustrating. I can understand Plantronics response. but they are wrong. I can control the loudness of music via the iPod application. I guess maybe this is just a hiccup I will have to deal with. I have placed a request to Apple that they fix this. Maybe in the next upgrade they will, or at least add an option where you can adjust it in the settings.