Plastic cracking on iphone 3g; What to do? Vodafone PT doesn't replace it!

Hi
I have one iphone 3g for 1,5 months, and I noticed something.
In the back, the plastic case is cracking! :S
I never dropped the phone! It is treated like a baby! Always protected, always with care! Nevertheless, first, appeared a crack near the jack and the metal protection (about 1mm), now is appearing on the other side of the jack and going on the way of the silence button When it reaches there maybe that part will fall out and show the interior!! Is this Ok? Is this a "Feature" of the iphone?
What, I've done, basically, went to a Vodafone Technical Assistance in Portugal (Circunvalação; Porto) store and it was said that nothing can be done! They admit that it is a fault, as the phone is impressivelly tacken care (it is new!), but they can do nothing as Apple don't accept any defects so, no garantee! :S WHAT??!?!??
Is this for real? Let me see, is there any "feature" listed on the iphone that is the plastic Cracks!? Is this a "feature"? If is not a defect what is it?
I've come home and found several pages on the internet with several reports of cracks! So, I'm not the only one! So, is it now a problem? A defect? Or is it still a "feature"?
I work with Apple for more than 20 years, and I've never saw Apple running away from their responsabilities, is it going to be the first time? Am I going to have a Iphone with a opening on the plastic case? Then what? Apple say that is not the correct way to treat the phone and doesn't activate the garantee?
What Can I Do Apple? Vodafone doesn't help me and tells me to ask you... but in Portugal, how can I contact Apple? Am I going to have a defected Iphone and you don't do anything?
Here is the proof of the new "feature" of the plastic case! :S
http://img237.imageshack.us/my.php?image=dscf2818jp5.jpg
http://img139.imageshack.us/my.php?image=dscf2819ph6.jpg
http://img261.imageshack.us/my.php?image=dscf2820kj0.jpg
http://img147.imageshack.us/my.php?image=dscf2822bw0.jpg
http://img147.imageshack.us/my.php?image=dscf2823bd7.jpg
http://img237.imageshack.us/my.php?image=dscf2824lv4.jpg
http://img230.imageshack.us/my.php?image=dscf2825ny2.jpg
http://img261.imageshack.us/my.php?image=dscf2826ws3.jpg
http://img384.imageshack.us/my.php?image=dscf2827rb0.jpg
http://img300.imageshack.us/my.php?image=dscf2828yr8.jpg
And now? Is this a situation to apply the garantee??????
Note: This image it is not from mine, but is similar to the crack that I have between the jack and the metal protection. I've put here as my camera is not so good to take these kind of photos:
http://img222.imageshack.us/my.php?image=img0891vy6.jpg
Note2: Some sites with users with the same "Feature"!
http://www.crunchgear.com/2008/07/30/question-is-your-white-iphone-cracking/
http://forums.macrumors.com/showthread.php?t=525177
http://gizmodo.com/5030993/white-iphones-are-cracking-+-how-frequently-we-do-not -know
http://www.nowhereelse.fr/?p=9796
http://blog.wired.com/gadgets/2008/07/whats-cracking.html

That is the problem!
The denial of the service!!!
I'm also putting this information here, hopping that someone that can do anything in Apple do something and inform that Vodafone or Apple Portugal is not acting in the best behavior!
What was said to me is that Apple is not giving any Warranty! Basically, what I understand, is that Vodafone and Apple are selling a Phone with warranty, that if something happens, nothing is done!!!!!!!!!!! THIS IS ILLEGAL! The warranty in Portugal is like all European Union country! Everything has 2 year warranty!
As you might imagine, this is not my first apple product with a problem (my last macbook had a problem 1 year after buying it and it was solved with no costs for me!) and it is not my first phone (various and plenty examples of nokias, motorolas, samsung, etc with problems!)
I don't understand this problem with Iphone! I'm being affected with a bad service by Vodafone and Apple Portugal, because they deny any kind of warranty activation for any iphone (not only mine!!!) in Portugal! This was what Vodafone told me as they can't do anything because Apple doesn't allow them to do anything (but they realize that my problem should activate the warranty)!!
Is this Real!?!??!
Note: Nevertheless, thanks for trying to understand the situation. I believe that you can follow up this with Apple, if possible, please do! I'm not the only one in this case in Portugal!
Message was edited by: Taveira

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