Platform Service not running - Windows 7 Ultimate 32bit

Network Magic v5.5.9195.0 tells me that the platform service is not running - however the Services snap in says that it is and alows me to stop and start it, but NM still tells me it is not running - it was working fine until a few days ago and has suddenly stopped..
Any ideas?
Regards

Apologies I appear to have hit the wrong key and posted rather than next lined
The event log has the following entry whenever I attempt to start the service either automatically or manually:
Faulting application name: nmsrvc.exe, version: 11.2.9170.0, time stamp: 0x4a3c0a3f
Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b29c
Exception code: 0xc0000005
Fault offset: 0x00022262
Faulting process id: 0x10f4
Faulting application start time: 0x01cbae50d400fae5
Faulting application path: C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 47565619-1a44-11e0-beb3-00241dd23cce
Did you ever get a resolution to this problem?
The problem started when I changed my router and Network Magic had to rebuild my configuration. Since then I have been unable to load a stable version of NM however many timkes I de-install/re-install
PS
I have Gigabyte EP43-UD3L motherboard, 4GB memory, 1GB LAN link, ADSL2+ with ST516V6 router/modem and a number of NAS devices & Netgear Professional gigabyte switches
Derek GC White - Running Network Magic version -5.5..9195.0-Pure0 on Windows 7 x64 Home Premium on Wired Computer with Kasperky Internet Security (latest version)
1GB Realtek PCIe NIC v 7.34.1130.2010 via Netgear GS105 Hub to Netgear GS108 Hub to Netgear SRXN3205 WiFi VPN Router to Draytek Vigor120 ADSL2+ "modem"
GA-Z68XP-UD3, 8GB G.Skill Ripjaw DDR3
RAID0 - 2 x OCZ Vertex 3 SSD
RAID5 - 3 x 1TB Samsung Spinpoint F3 accelerated by 1 x Runcore mSATA SSD
RAID 1 - 2 x 500GB Hitachi
2 x ATi HD5750 Crossfire

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