Play Count Issue

Dear all mac geniuses out there!
Today I uploaded my music from iPod to my MacBook via Senuti. After transferring my songs to my iTunes, I noticed all my songs have random play count numbers that are like in the millions or in the negatives. Could this be a virus? Please help!! Also how can I reset my play count number for all my music?
Thanks a lot!!
Desiree

I don't know if this will work or not fixing the play count issue, but you might try this article on how to recreate your library...
http://docs.info.apple.com/article.html?artnum=93313
Patrick

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IPod Touch Play Count Issue still occuring!!

Guys,
Are there any new updates on a way to fix the play count issue besides 'automatically syncing' the iPod? It's driving me insane. I paid AU$13 for the 3.0 iPod Touch software update and the play counts of my songs are rediculous when I have listened to the song once! ie. 295 play counts for 1 song, when I've listened to it 5 times!!
Thanks in advance

I'm in agreesance.

Has anybody fixed the play count issue?

Hey up, been having problems with play counts noy syncing and read about others with the same problems... Ive updated to iOS 5.1 and still the same issues. Rating are fine but thats about all!

It works, but it's still a bit quirky.
For me, it didn't work at all until this past Sunday (March 11) when iTunes on my Mac mysteriously turned turned Match off by itself. When I turned it on again (it went through the whole process of scanning and updating, but only took a couple of minutes), the play counts updated with the information from my phone. It's been working for me since then.
So if it's not working for you, I suggest making sure you have the most recent version of iTunes and turning iTunes Match off (in iTunes on your computer, not necessarily on your phone or IOS device), then turning it on again.
Sometimes it takes a long time for the information to show up. I think iTunes is still only periodically checking for changes, maybe once a day or when you log in to the iTunes store, etc. Sometimes the 1st song I play on the phone will be reflected on the Mac almost immediately, and the rest take a while longer to show up.
I don't track my play counts closely, I really don't care much about them, so I don't know if they are updating correctly. People in other discussions report seeing one play count as two and some other oddities - but I notice that things I play on my phone do show up (within a day or so) in my "recently played" playlist on the Mac.

Play count

So yesterday I went to turn on my iPod Nano after not having used it for about a week, and there were random words on the screen, like a computer code. I was puzzled but didn't worry about it - I reset it and thought it was fine (the main menu was the same, so I assumed it was fine). Then today, when I went to charge it by connecting it to my computer, the play counts for a bit more than 200 of my songs were really high, with the highest at 539. All of these songs had counts over 256, when my most played song is 146 (and that was not one of the random songs that suddenly had the high play count - actually none of my top 25 most played songs had the jump in count). Anyways, the songs seem to have been selected randomly. I thought maybe I had left it playing, but songs I had never listened to suddenly said they had been played 250+ times but there was no date listed as to when it had been played. So I have no idea how this happened. It was an iPod problem, rather than an itunes problem, because the top 25 most played list was messed up first on the iPod, and when it synchronized with my computer and iIunes. So I'm wondering if anyone else has ever had this problem, and if there's a way to get back to the correct play count without just resetting it back to zero. Again, the songs with the made-up play count seem to have been chosen randomly, from a variety of artists/genres, and a mix of those I have purchased and those I imported from CDs. Also, my iPod seemed to have rated some random songs as well, which was also wierd because I don't rate my songs. That was easy to deal with because I just set them to no rating again, but this play count issue is frustrating.
Thanks.
ipod Nano

My iPod is no longer updating the playcount in iTunes. It is a 3rd gen iPod and it used to do it, but isn't now. I completely reset it using the latest software updater, but still the count doesn't work. Any ideas?

Track play counts randomly resetting since iTunes 11 update.

Hi,
Just wondering if anybody knows if Apple are doing anything about this issue? I've seen another post on the support community that has a work around, but to be honest, I have no interest in doing some complicated work around that ends up losing anything I've downloaded since the last iTunes Libary file backup (or whatever you have to do). I'm still really struggling to get used to the new iTunes store and overall iTunes layout, however given more time I'm sure I will get used to it (although I'd still rather have the old version back). This play count issue is a real pain though and it only effects tracks bought from the iTunes store.
Anyway, I'll quit my pathetic moaning now in the hope that someone can offer some sort of light at the end of the tunnel.
Cheers,
Wiu

I'm having the same issue. I have an iPod Classic 120gb with 2.0.1 and iTunes 11.0.1 on an iMac running Mountain Lion 10.8.2.

Play Count Sync Issues

hey here, I've had my touch for a week now but since updating to 1.1.3 I've noticed that any songs played on the iPod aren't added to the play count in iTunes. Anyone else have or had this problem, or any ideas for how I can cure his? I don't really want to uninstall as I have theipod how I want it otherwise.
thanks

Are you making any edits to the songs in your library? If so, when you re-sync your Touch the updated songs in the library will be seen as new songs and will replace the versions on the Touch -- effectively bypassing any playcount updates.
Also, if you're auto-syncing to a specific playlist (or group of playlists) and you change the content of those playlists, it seems that the Touch will not update playcounts on the next sync.
If those aren't the problem then I don't know what is. I'm syncing just fine with 1.1.3 and iTunes 7.5 if that matters.

Issue syncing playlist with Play Count

I have several playlist that are built around the play count and last played. Recently I've noticed when I sync up the playlist do not change even though I've played the effected songs and can see the play count and last play date are updated. I'm running iOS 7.0.4. Has something changed that requires a new setting to get playlist to sync up?
New music and new playlist sync up fine just my existing playlist do not update.

What exactly are you trying to do? You already have another library on the computer and wish to add items from another library? This is not easily done and meeting all the requirements you have posted. While it is possible to transfer play count I think it is one of the things that requires Applescripting knowledge.
If you are just wanting to move a library from one place to another that is possible, though still tricky because you start encountering user permissions.

How can I import playlists, ratings, and play counts from an old iTunes library into a new one?

After reading countless threads re: how to get the iTunes artwork screensaver to work, I decided to delete my iTunes library file and reimport all of music which resulted in fixing the iTunes artwork screensaver. Unfortunately (and expectedly), my playlists, playcounts, and other information were lost with the creation of a new library. Is there any way to import the playlists, ratings and play counts for my music from an old library file to my current one? I realize this may be complex, but I'm up for the task.
Thanks in advance,
B

I can't begin to describe how frustrating the screensaver issue has been for me (and I suspect countless others, judging by the number of threads on the topic).
I took your advice, though, just to test it. After backing up my current library.itl, I copied and pasted the old .itl file into its place. As expected the playlists, play counts, etc were instantly restored. And now the screensaver fails to work with the dreaded error 'No iTunes artwork found' which makes me think it IS an issue with the old library file. The only work around I've seen so far is to rebuild the library (which I did).
I'm afraid I'm going to be forced into choosing either a working screen saver or all my itunes data. Very frustrating indeed.
Here's a link to the 'definitive' fix for the screensaver, if you're interested.
https://discussions.apple.com/thread/3695200?start=0&tstart=0
Thanks again,
B

IPod Classic updating ratings and not play counts in iTunes

I am currently using an iPod classic purchased in 2010 with iTunes 10.5.3.3. however I encountered the same issue on 10.6.1 which made me think that if I downgraded that it would solve my problem but it hasn't.
Here is my problem. Over the past two weeks, I noticed that when I synched my iPod my recenlty played playlist number went from 835 to 720. I typically listen to over fifty songs throughout the course of the day. I have playlist set up to select songs based on a last played date. Last played not in the last 14 days. I last synched my iPod yesterday and I recently setup a new library that is less than 2 weeks old.
On the iPod everything was working fine. When I synched the iPod I noticed that the playlist reverted back to yesterday's status and that my ratings had changed but not the last played date and play counts did not update. Hence breaking the smart playlist functionality of Top 25 Most Played and any other playlist based on play counts. Also my podcasts are not updating as well. I listened to a podcast today and it is still showing up as new after syncing with iTunes.
I noticed that if I do a hard reset (Menu+center button) and resync then the playlist update from the point of the last. I have not encountered this problem until upgrading to 10.6.1.
I even went has far as deleting the itl files and letting iTunes create them again based off the XML and still the problem persists. I even created a new library and added new songs and the problem persist.
I would like to know a good way to getting the sync functionality to work properly and not just sync my ratings. Has anybody encountered this problem?

The rules for my recently played list is as follows:
Last Played is in the last 2 weeks
Kind does not contain video
Live updating
Oh and I forgot the Match all is checked.
I have changed my playlist from Apple's default playlist of:
Match all
Last Played is in the last 2 weeks
Media Kind is not Podcast
I have found that Media Kind balloon breaks live updating on iPod Classics but the Kind or Genre balloon does not. In the past I could go two to three weeks without syncing as I have over 100 Gigs of music and sometimes could go into recently played to find a song quicker because it would be at the top. Now that isn't the case. Most of my smart playlist start with Last Played is not with a certain range so I can listen to new songs and I rate songs as I play them so I can get rid of 1 & 2 star songs off my library at a later date. However when I sync my device the songs reappear on certain smart playlist with no play counts but updated ratings. Like Mix Rap or 4&5 star unplayed.
For example, Mix: Rap
Match all is checked
Last Played is not in the last 14 days
Last Skipped is not in the last 7 days
Rating is not 1 star
Rating is not 2 star
any
Genre contains Hip-Hop
Genre contains Rap
Limit to 25 items Random
Live updating
I am going by the recently played list because I wiped the entire library as of April 3, 2012 so everything I play is still within the two week window. I have a few other playlist that are not updating after syncing. Meaning they are updating on the device and revert after syncing with iTunes.
After writing my post last night I did a clean install of 10.6.1.7. By clean install I mean I deleted all information from my Users\AppData folder related to Apple Computer in Local, Roaming, and LocalLow. I also deleted my .itl, itdb, and sentinel files and imported my Library xml file. I also performed a super fix on my iPod classic as well. I played a few songs last night and they seem to be running fine. But that's how it always starts out.
Any feedback would be helpful....Thanks for the response turingtest2 by the way
Message was edited by: dontreallycare4apple

Hard drive crash...want to restore play counts from ipod.

My hard drive crashed and obviously I lost all of my iTunes library stuff. I have all of my song files on an external hard drive so that is not the issue. What I want is to restore my library including play counts and all of that. My ipod touch is still synced to the library that died so I was wondering if anyone knew a method to restore play count and other relating counters directly from the ipod.

Restore your library from the backup you keep of your media and other important files.
You do have a backup, correct?
You iPod really doesn't keep the play count, it offloads that information whenever you sync to iTunes.

Recovering from a hard drive crash with play counts in tact - Is it possibl

I keep all my mp3s on an external hard drive. Well, I did until it just crashed. Luckily, I backed up everything just yesterday to another hard drive so I didn't lose anything. My only issue is this...itunes can't find the files. I guess I can just start from scratch but I don't want to lose my play counts. Is there any way to easily "point" itunes to the back up location? This is more important to me than it should be, I guess.

I keep all my mp3s on an external hard drive. Well, I did until it just crashed. Luckily, I backed up everything just yesterday to another hard drive so I didn't lose anything. My only issue is this...itunes can't find the files. I guess I can just start from scratch but I don't want to lose my play counts. Is there any way to easily "point" itunes to the back up location? This is more important to me than it should be, I guess.

Play count wrong after trying to home share

Hello. I recently turned on home sharing to share music with my wife's computer in the home. After turning on home sharing, I found my play count was all different. The numbers were off. I have since turned off home sharing. Is there a way now to get my old music play count or library back?
If I can't revert back, is there a suggestion as to how I might manually fix the play count back to what it was?

I'm having a similar issue, which has only occurred very recently. When I plug my phone in to sync/back-up, some song plays will be randomly and significantly increased though, bizarrely, not all songs are doing this.
Having had a browse around the internet for a solution, it seems the issue is likely caused by the latest version of iOS (v8.0.2). Really irritating bug, I have to say, for those of us who like to keep accurate listening stats.
I hope iOS 8.0.3 will be out very soon and hopefully address this issue, as neither a system restore on my phone nor reinstalling iTunes has had any effect on this problem.

ITunes play counts are wrong. How can this be fixed?

I like managining my play counts, since I use a couple of smart playlists based on playcounts. However, I have this issue that I can't honestly seem to find a resolution to online. I see users with this problem, but no resolutions. Whenever I have to sync my iphone to itunes, it ends up jumbling up my play counts for some reason.
Example: If I have song A, that I've played 5 times previously. I play it 3 times, then sync my iphone, it'd end up with 13 plays (5 plays previous, then 5 plays again, plus the three extra plays.) I'll have song B, with 0 plays. I play it twice, sync again, and get 0 plays for the song.
Can this be fixed? I want song A to have 8 plays in iTunes/iphone, and song B to have 2 plays. This does not make any sense. I'm confused. I've heard it started with iTunes 8, but I can't downgrade since my iphone is on the latest firmware.

What should be happening is that each time you sync the device the number of plays made on the device since the last sync are added into iTunes as a global record. This system should be able to accurately support multiple devices. Because smart playlists can use play count as a parameter the devices must record both the current "total" and "device" play counts.
The first suggested fix for anything a bit random like this is to restore the device in the hope that it will just go away.
tt2

Last played & play count

I noticed a couple of my playlists are showing high play counts. ie an album with all tunes played 172-175 times .. this strikes me as odd .. not only is it something that is not often listened to and outstripping all other playcounts but it would be very unusual to listen to all tunes on the list all the way through nearly every time!!?? .. I then looked at the last played info and dont recall listening to the playlist at that time either on iPod or in iTunes ... anyone got any ideas? ... if it helps it is the last playlist within the playlist field .. I have one other playlist which has a similar strange profile and again this is towards the end of my playlists alphabetically and all tunes on the list seem to have been played within 2 plays of the others ... anyone help? ... Tks IMJ

I have the same issue as well.

Play Count / Last Played inconsistencies

I have a smart playlist that simply shows all music that I've never played.
I set this up to simply show music where Plays=0.
I've noticed recently that music I know I've listened to is still in the playlist, looking at the screenshot below you can see that I listened to this album in February but the play count is still zero?
I can get around this by also filtering out music where last played is not in the last 1000 months, but that's a workaround rather than a fix!

littlestar,
The Mimico Kid asked a couple of us on another thread if someone could offer some tips with this issue, so I'm here to try.
With playcounts that iTunes is not able to keep orderly, you may want to reset your entire iTunes library's play counts, or rebuild your iTunes library.
See if this thread is of any help for you:
Play count is screwed up- why?
Something else I just thought of that might do soemthing. Try this:
1 - Right-click "Recently played" in the left panel of iTuens, click on "Edit Smart Playlist".
2 - un-check "Live Updating".
3 - Click "OK".
4 - Play a couple of songs in the iTunes library (all you have to do is double-click a song, and drag the little location-of-the-song selector to the last couple of seconds, and it will count as a played song when it reaches the end).
5 - Close iTunes.
6 - Re-open iTeuns again.
7 - Right-click "Recently played" again, clicking on "Edit smart playlist".
8 - Now re-check "Live updating" again.
9 - Play a couple of songs in iTunes, and close iTuens when this is completed.
10 - Re-open iTunes. Play a song in it.
11 - Now, see "Recently played", just to make sure that it now shows what you played a few moments ago.
See if anything changes with iTunes not keeping your play counts.
Okay, I'm not sure if that was all useless or far-off the possible problem (I know, "Recently played" and "Live updating" may not have much to do with iTunes updating playcounts), but I guess it's a try. You sometimes never know what iTunes will positively respond to with a problem that's somewhat un-charted ground. (I've seen some strange solutions actually work with issues in iTunes).
Good luck,
-Kylene

Play Count Issue

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