Play Count/Ratings won't update.

For some reason neither the play counts nor the ratings will update if I do them on my Nano. If I play and/or rate a song on iTunes, the information will usually be saved.
This actually happened before early in the month, but the problem (temporarily) fixed itself. Now, information that was previously there (for example, I played some songs on iTunes on the 18th) has now reverted to earlier info. What gives? Is there any way of fixing this without resetting my iPod?
(Note: all other functions that deal with iTunes such as id3 info and album artwork, will update fine. It's just that any info I alter on the iPod itself will not save.)

So I formatted my iPod Nano, and it worked, but for some reason it stopped counting again. I briefly connected my iPod in order to load a song, and disconnected it properly. So does not charging it fully cause it to not save the data?

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    After updating to iTunes 6.0.1.3 I was forced to also update my iPod firmware to 2005-09-23. Since then, the last played, play count and ratings fields associated with music tracks no longer updates when I re-synch my 3G iPod. I’ve tested with ripped AAC, ripped MP3, older (FairPlay 1) purchased music as well as new (FairPlay 2) tracks. No matter what I’ve tried, the dates, counts and raings remain frozen in their pre-update state.
    However, these fields are updated for Podcast tracks!
    I also ran a test with my Shuffle. Music file play counts are updated as usual. I do notice that the Last Played field within iTunes is updated with the date and time of re-sync. Has it always been this way? I haven’t paid attention to this since I first purchased my Shuffle but I thought it only updated play count, not Last Played.
    Any advice would be appreciated.

    Found the problem. After my iPod didn't update after purchasing new songs, I checked my iPod options. For some reason my iTunes iPod Options changed from "Automaticaly update ..." to "Manually manage ...". Once I set this back to automatic everything updated fine.
    It is interesting that even when "Manually manage" was selected, a new Podcast trak was downloaded to the iPod and, after listening to it, the Last Played and Play Count fields were updated.
    Also, regarding my question about the Last Played update with my Shuffle, I learned that iTunes 5 implemented a change to update this field with the current date and time once the Shuffle is re-synch'd.

  • I had to install a new hard drive because my old hard drives boot files became corrupted, and i want to get all of my music files off the old hard drive and regain all my play counts/ratings/playlists

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    Thankyou for taking the time to read my post, any help will be greatly appreciated.

    Ah, my reply was based on the assumption that you had a default installation of iTunes.
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    Find the iTunes folder on the old drive and copy the two library files somewhere else so you can find them again. That's iTunes Library.itl and iTunes Library.xml.
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    Check that iTunes works OK and then use the first method.
    Message was edited by: polydorus

  • Is it possible to transfer library information such as play counts, ratings

    I've learned how to transfer my music files to a new PC, but is it possible to also transfer library info such as play counts and ratings? I am moving my music from an old XP system to a Vista system. I would like to keep all my play counts, ratings etc if possible. I believe I can copy the library file but will it be a problem if the path is different (in XP it's My Documents/My Music where in Vista it's Documents/Music without the "My"). Any help would be greatly appreciated!

    There are numerous posts about this in the forum. Here is an Apple article decribing how to do it using an iPod, but the method is essentially the same using an external HD.
    http://docs.info.apple.com/article.html?artnum=300173
    It is generally better to start your own topic, rather than respond to an old post like this. The original poster is unlikely to be around after so long.

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    Recently got a new laptop, and tried to transfer my iTunes library to it. I followed a guide to do it and still keep all my play counts and song ratings etc. but it hasn't worked. I've got the xml and library files still, so can anyone tell me what i need to do to fix it?

    Assuming you have a default installation of iTunes, you need to backup the iTunes folder in Music with all its sub folders.
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  • Media Go - iTunes Data (Play count, ratings) Import

    Hello,
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    Sam, thanks for your help. It's a shame but at least I know for sure! I have been thinking about this and have some ideas to help fix this:
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  • Ratings won't update from iPod to iTunes

    I know these sorts of questions have been posted before, but all the answers I can find simply seem to say "it should work if you set update to automatic"... Well, it doesn't.
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    Experimentally I've been putting a few unrated songs
    from my iTunes onto my girlfriends iPod mini. For
    iTunes to even allow me drag and drop to the iPod in
    the first place i HAVE to set it to "manual update".
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    I go off and rate the songs, then come back and plug
    in the iPod and set it to "automatically update all
    songs". Here it says there is not enough room on the
    iPod to put my entire collection (duh...), so I
    select "no" to the custom playlist it asks to create.
    Then the songs on the iPod are greyed out and no
    Set it to "Update Selected Playlists" and just pick a few.
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    so i went on vacation for 2 weeks with my ipod and in that time watched 15 previously unwatched episodes of tv, 40 songs previously unplayed, as well as hundreds of others played, plus a few ratings changed. when i came home, i saw the 9.2 update was out and so i updated. afterwards, i plugged in my ipod. i waited past the beach ball effect and it all synced, but everything is the same, as if nothing was played on my ipod in those 2 weeks (according to my library). is there anything i can do to fix these? the only thing that transferred over to my library is an on-the-go playlist i made
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    I did some more investigation and made an interesting observation. My track info did update as it should. The problem lies (for me at least) when viewing tracks in a SmartPlaylist. I made a 5 song smart playlist to see if I could figure out what was the problem. I also made a normal playlist and copied the songs from the smart playlist into the normal one. After I listened to the five songs (one of which I paused in, and one I skipped) all four of the ones I listened to updated in the normal playlist. I then looked at the smart playlist and all of the songs still showed their previous Last Played dates.
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    That song would appear to be corrupt. You should delete it from the iPod and transfer it back again.
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    That's because those ratings are only updated to your computer via automatic transfer.
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