Play Count Sync Issues

hey here, I've had my touch for a week now but since updating to 1.1.3 I've noticed that any songs played on the iPod aren't added to the play count in iTunes. Anyone else have or had this problem, or any ideas for how I can cure his? I don't really want to uninstall as I have theipod how I want it otherwise.
thanks

Are you making any edits to the songs in your library? If so, when you re-sync your Touch the updated songs in the library will be seen as new songs and will replace the versions on the Touch -- effectively bypassing any playcount updates.
Also, if you're auto-syncing to a specific playlist (or group of playlists) and you change the content of those playlists, it seems that the Touch will not update playcounts on the next sync.
If those aren't the problem then I don't know what is. I'm syncing just fine with 1.1.3 and iTunes 7.5 if that matters.

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Play count sync

I have my iPod set to "Manually manage music and videos" but still whenever I plug it into my computer, it syncs the play count of songs on my iPod, to the songs on my iTunes. How do I make that stop? This is a big deal to me because I mostly just listen to a smart playlist on my iPod of my top 100 most played songs. This doesn't work anymore because the songs on my iPod get reset to 0 everytime I plug it into my computer and open iTunes. How do I fix this??
I'm running the latest version of iTunes on windows (version 11.1) and iOS 7 on my iPod if that makes any difference.

I went into the music tab. Nothing is checked to sync.
Went into the preferences. It's already checked to prevent iPod from syncing automatically.
Any other ideas?

Play count sync for multiple devices

So, why is it that say . . . subscribed Podcasts that i watch on my iPod don't show as watched on my apple tv. They have separate play counts on separate devices - iTunes, iPod, AppleTV?
It's a bit annoying that i have to go thru the podcasts already viewed.
Any suggestions?

the play count certainly syncs between all devices for me.
are the appletv and ipod getting the podcast from the same location (ie your itunes library) ?
once you have watched the podcast on the ipod (and you sync the ipod so that itunes knows you have watched it), do you then initiate a sync of the appletv so that it receives the update from itunes? (if you don't then appletv won't know it has been watched).

Recently Played playlist syncing issues

Hi Apple friends,
I've noticed some odd behaviour with my iPhone 4 since either iOS 5 or my purchase of iTunes Match (I can not recall which is accurate).
I've read a lot about playlist issues with iOS 5 but I have not heard a mention of anything similar to my situation. I usually sync the default playlists of Recently Played and Recently Added with my iPhone 4 running the latest iOS 5.0.1. I am familiar with the Recently Added bug of reversing the order of the playlist and I thin I can live pretty comfortably with that.
Recently Played however will not sync at all. iTunes says it is syncing and in fact it even names newly played files that are syncing over, but they never appear on the phone. In fact, the recently played playlist that is synced successfully at first will slowly get smaller and smaller as if it was actually keeping a count of recently played songs on my phone (which is obviously played less often) when it is supposed to be a count of recently played songs on my iMac.
Even opening up the playlist viewer of what is on my iPhone in iTunes shows the playlist as the proper size of ~200 tracks but then in reality, Music.app shows ~90 tracks at the moment. iTunes never reports an error during sync and a restore to defaults worked with the first sync but it has since gone back to this behaviour.
I had a bunch of 3G problems (Rogers, eh?) with iTunes Match, so I have long had it disabled for months now on my phone. I don't think this can be the issue, although iTunes Match did have a lot of playlist problems when I had it enabled, but many forum posts have shown me that a lot of people had those issues anyways.
I have also tried switching between USB and Wi-fi Sync with no success... Has anyone else seen a similar issue?
My Recently Played playlist uses this filter:
1. "Last Played" is in the last "2 weeks"
2. "Media Kind" is "Music"
3. Match only ticked items
4. Playlist is live updating (Could this be it?)
Message was edited by: brianjca
Wording and formatting edits

brotherludi wrote:
My Recently played playlist is not correct. My setting is:
Match all of the following rules:
Last played is in last 3 days
Playlist is Music
Media kind is not Podcast
but it does not work, the playlist is not correct.
Delete the rule saying "Playlist is Music" and see what you get.
Also, make sure you have it set for Live Updating.

Syncing resets play count!

iTunes 10.1.1; iPod Touch 2G 8GB iOS 4.2.1
This started happening with the latest iTunes update.
Every time I sync, iTunes resets the play count to zero on the track I happened to be playing at the time I started the sync. The track is always paused and I have tried going back to the beginning of the track and going to the previous track; but still the same result.
The smart playlist I'm syncing selects 800 tunes at random based on play count > 0 and last played is not in the last 3 days. I suspect iTunes is having trouble with particular types of smart playlist - similar to problems some of us had with a previous update: http://discussions.apple.com/message.jspa?messageID=11332318#11332318
Graham

After trying all sorts of different combinations of things I couldn't find any correlation to playlists. I actually didn't start having this problem until after I re-created my Library following these instructions:
http://support.apple.com/kb/HT1451
I only re-created the library to solve a separate issue with non-existant podcasts showing up in the Remote app. It did fix that problem, but created the play count syncing problem.
I have now reverted back to my old library and the play count syncing problem is gone.
So in my case this was clearly a problem with the actual iTunes library and not the syncing device (or somehow a combination of both).
I tried testing a brand new library in iTunes 10, but the syncing problem was still there.
It seems unlikely, but could this be a bug with libraries "created" in iTunes 10? I would assume most people have iTunes libraries that were created with an older version. There are probably not many people who have just started an iTunes library with version 10 and are also paying attention to play counts and how they sync. Perhaps this is why so few people seem to have this problem or be aware of it?
Have any of you re-created your library with iTunes 10 or started a new library with iTunes 10?

IPhone 4s does not sync purchased items' play count?

I recently bought a new album using my iPhone, and subsequently synced.
Now, looking at my recently played, I can see items I've played over the last several days, but not this album.
I really want this album to sync play counts as I really like having play counts.
As an iPhone user since the beginning, I'm really starting to get fed up with these silly little inconsistencies.
Has anyone ever experienced this problem, or know how to resolve it?
Would it work to delete from one and sync to the other? If so, which way?
Suggestions would be very much appreciated!

Okay, so, a few minutes after posting this, I gave up and decided to try something.
I deleted the files from my WIndows PC (which I am now using for the main syncing machine).
I then synced the phone to remove them. I subsequently added them back in, and synced them again.
Presto, play counts syncing.
I have a feeling that when I downloaded from iTunes on the computer, and the phone seperately, somehow iTunes didn't consider the iCloud/iTunes songs as the same, and must have been treating them as separate files, rather than the same.
Now that I've added these "new" files in, it considers them to be the originals I guess!

When I sync my iPad with iTunes it does not update the play count? Is there a setting I need to change?

When I sync my iPad with iTunes it does not update my play counts. Is there a way to make this happen?

Are you using iTunes Match by chance? I had no problems whatsoever with play counts synching between any of my devices until I started using iTunes Match. I turned it off and magically my play counts synced. Once. Hasn't happened again though.

Issue syncing playlist with Play Count

I have several playlist that are built around the play count and last played. Recently I've noticed when I sync up the playlist do not change even though I've played the effected songs and can see the play count and last play date are updated. I'm running iOS 7.0.4. Has something changed that requires a new setting to get playlist to sync up?
New music and new playlist sync up fine just my existing playlist do not update.

What exactly are you trying to do? You already have another library on the computer and wish to add items from another library? This is not easily done and meeting all the requirements you have posted. While it is possible to transfer play count I think it is one of the things that requires Applescripting knowledge.
If you are just wanting to move a library from one place to another that is possible, though still tricky because you start encountering user permissions.

Tried to sync ipod but too full - now play counts have shot up?!?

I tried to sync my 60gb ipod classic but a message came up saying it was too full ect.. that was fine, but a day or 2 later i noticed that the play counts and ratings for about 1250 songs (out of 11670) are completely messed up - the play counts of 721 songs have gone up by 512, 426 songs have gone up by 256, 54 songs by 100, 24 by 80, 10 by 60, and i think some of the others have changed too.
It's really important to me to have my play counts!! I've looked all over the internet - some people have had issues with play counts but I haven't found any solution to my situation..
Obviously i know i can reset them, but i want them to be how they were before! any ideas?? or am i being stupid for asking?
many thanks!

also, what i find strange is that the songs that are messed up have no relation to each other other than a lot of them are in the same albums..

ITunes 9 - 'last played' and 'play count' still do not sync on manual

Tonight I upgraded to iTunes 9 and my iPod Touch to v3.1.1 but the 'improved' sync doesn't seem to have improved to what I need.
Alright, basically I have a lot of rare songs and live recordings in my library. My iPod Touch is only 16gb and my music collection is just over 99gb counting all my audiobooks. From what I can tell iTunes 9 will let me sync my music library with only select artists, but even this doesn't allow for instances where I only want four or five songs out of an artist's forty or fifty songs.
The only way to put what I want on my iPod is to set it to Manually Manage my Music and Videos. That's okay with me BUT iTunes won't sync the 'last played' and 'play count' of songs that are on my iPod and in my iTunes library.
Can someone help me solve this issue? I want to be able to manually manage my music and videos AND have iTunes sync the play count and last played for the songs I listen to.

If you manage the music on your iPod Touch manually the playcount and last played data does not get updated in iTunes. It works that way for all iPod models.
To solve this problem you can do the following:
- Create a playlist in which you add all the songs you want to add to your iPod Touch
- Set your iPod to sync music automatically. On the music tab configure the iPod Touch to only sync the previously created playlist.
- Sync your iPod Touch.
Now you can manage the content of your iPod Touch by managing the contents of the playlist and then sync. And most importantly it will update your playcount and last played data.
Hope this helps,
Marc

Has anybody fixed the play count issue?

Hey up, been having problems with play counts noy syncing and read about others with the same problems... Ive updated to iOS 5.1 and still the same issues. Rating are fine but thats about all!

It works, but it's still a bit quirky.
For me, it didn't work at all until this past Sunday (March 11) when iTunes on my Mac mysteriously turned turned Match off by itself. When I turned it on again (it went through the whole process of scanning and updating, but only took a couple of minutes), the play counts updated with the information from my phone. It's been working for me since then.
So if it's not working for you, I suggest making sure you have the most recent version of iTunes and turning iTunes Match off (in iTunes on your computer, not necessarily on your phone or IOS device), then turning it on again.
Sometimes it takes a long time for the information to show up. I think iTunes is still only periodically checking for changes, maybe once a day or when you log in to the iTunes store, etc. Sometimes the 1st song I play on the phone will be reflected on the Mac almost immediately, and the rest take a while longer to show up.
I don't track my play counts closely, I really don't care much about them, so I don't know if they are updating correctly. People in other discussions report seeing one play count as two and some other oddities - but I notice that things I play on my phone do show up (within a day or so) in my "recently played" playlist on the Mac.

IPad not syncing play counts

Hi,
My iPad isn't syncing play counts when I connect it to my PC.
I use the 'manually manage music' feature to put music on my iPad, usually about 10-15 albums to listen to at a time.
But after I've played them, the play counts don't update when I sync my iPad with my PC when I want to change my music.
They do update on the iPad itself, but won't update on iTunes on my PC.
This means I have to manually update my play counts in iTunes, which is very frustrating and time-consuming.
Has anyone had this issue before and did they find a solution?
Thanks for your help.

Hello,
I might be able to help you with this. I do not have an iPad but I can tell you that I also use PowerBooks and PowerMacs that are running Mac OS 10.5.8 (Leopard with updates). I have the same problem with my iPhone 5 and what it comes down to is the version of iTunes that is supported on the older Macs that use the PowerPC processor instead of the newer Intel based systems. The last version of ITunes to run on the PPC based Macs including iMacs and iBooks is not capable of syncing with the newer iPhones and I am fairly certain that will apply to your iPad as well. You also will not be able to use ICLOUD on you iMac as well. I hope this helps you snd if you have any further questions please let me know.
Cheers,
Dr. Matt

Play count increases every sync

I'm having an issue where every time I sync my iPhone, they play count for played songs increase. This is expected, except if I hit sync again, the play counts will increase again. Is there a way to fix iTunes/the iPhone to only increase the count once?

I'm having this same problem, it's driving me up the wall, is there some way to fix it? THis bug, or whatever it is? I didn't have these problems until I downloaded some of the new software updates a few days ago...

IPod Touch Play Count Issue still occuring!!

Guys,
Are there any new updates on a way to fix the play count issue besides 'automatically syncing' the iPod? It's driving me insane. I paid AU$13 for the 3.0 iPod Touch software update and the play counts of my songs are rediculous when I have listened to the song once! ie. 295 play counts for 1 song, when I've listened to it 5 times!!
Thanks in advance

I'm in agreesance.

Syncing my iPhone 4 will not update iTunes play counts

Running a MacBook Pro with OSX Lion 10.7.2 and iTunes 10.5 (141).
Since upgrading my iPhone 4 to iOS5 - I have noticed that when syncing my phone in iTunes (wired), my 'play counts' do not update for recently played songs, and any songs played on my iPhone do not appear in the 'Recently Played' playlist in iTunes.
I mange my music manually on my iPhone, so had a go at removing all the music from it, then copying over just one album. Played the first track of that album on my iPhone which had been played 10 times. Synced iPhone, and still says 10 plays in the play count on iTunes.
Have checked the 'Home Sharing computers and devices update play counts' in the 'Sharing Preferences' in iTunes, but this has no effect.
Is anyone else experiencing this issue?
Is it a bug?
Am I missing something glaringly obvious?

Dalmanac, I hear you. I record all of my plays to a database, and iOS5 has broken that for me. Quite frustrating.
I've done a bunch of testing tonight, a bit more thoroughly than I did on the weekend. There are two scenarios where I appear to be able to get the phone to sync plays back the the library.
Play a song from the iPhone through iTunes:
1. Connect iPhone.
2. Play song through iTunes, but from iPhone.
2.1 iTunes briefly says "updating files on phone" or something such
2.2 iPhone count increases (viewable in iTunes)
3. Click on Music Library -> play count has not updated
4. Sync iPhone -> play count in Music Library updates
This implies to me that syncing from the iPhone on iOS5 CAN work. The functionality is there, just broken.
Repeating those steps, but playing the song on the phone, not iTunes sees the iPhone count update, but not Music Library.
Starting a fresh library (yeah, I know, I don't want to do that either) and leaving the phone in Automatic mode appears to sync plays from the iPhone when played from the iPhone. I just tested with one track, but it seems to work without issue.
Starting a fresh library and using Manually Manage Music does not work, or at least I can't get it to. It behaves the same as keeping the existing library in manual mode. iPhone count updates, library count doesn't.
The last thing I want to do is start a new library and turn off Manually Manage Music. For the time being I've changed my database import from reading the music library XML to exporting a playlist from the phone of the day's plays (including play date and count) and importing from that. At least for a bit to see if this gets syncing issue fixed - or if I can find the magic combination of making it work again with my existing music library in manual mode.
If anyone learns anything further about how to get it working or has any further diagnosis please post.

Play Count Sync Issues

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