Play counts and last played not registered

When syncing my iPod after the past few days, I was worried when last.fm (music listening tracker for those who don't know it) told me I had no plays to sync with their server. Usually, this means that there was a handshake error with iTunes but I always double check. So I did.
When I looked, all the music from the past few days had no sign that I listened to it at all. No change in play counts, and last played match when I last listened to them on my computer (for many it's never). This is a syncing iPod that works by playlists, which prior to now had no problem syncing play counts at all but only gained this issue recently, with no changes to my settings at all since the last time this was done successfully.
Troubleshooting?

I am having this exact same issue in iTunes 11 running on OSX 10.6.8.
Short tracks (less than 10sec) do not update their metadata to increase the play count. However if I play a short track on my iPod or iPhone and then sync with iTunes the play count and last played info is updated.
This really messes up my smart playlists that use playcount limiters.
I hope there is a fix for this soon.

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Play count and last played features do not update

The play count and last played features do not update when syncing my 7th gen nano but still operate wit my 5th gen nano. I cannot find any way of changing the preferences to do this with the iPod connected to the computer. Any ideas?Play count

I am having the EXACT same problem with my Ipod! I still have yet to figure out how to fix it, but my brother (who knows everything about ipods), has yet to figure out what is making this happen.

ITunes Play Count and Last Played not updating?

Hi All,
I have an IPOD shuffle 1GB 2nd gen, I'm using the latest ITunes 7.7.1.11, I have Windows XP SP3 intalled. On Aug 14th for some reason that was the last time ITunes Play Count and Last Played columns updated in ITunes. I listen to and recharge my shuffle everyday. When I hook my IPOD to the base it is recognized and ITunes opens and says it's syncing, then after about 30 seconds it says sync is complete, ok to disconnect, the flashing orange light goes green & everything seems correct except those 2 columns don't get updated, does anyone know how to make ITunes start updating that information again?
Thanks for any advice,
Steve

Hi Paul,
Just downloaded and installed iTunes 8.0. I played a few songs on my shuffle and synced it again, the problem remains the same, the last played & play count do not change. I wonder what happened on Aug 14th because thats the last time it worked.
Thank you again,
Steve

Play counts and "Last Played" not updating on short songs?

It looks like a lot of people have had trouble with play counts not updating with crossfade turned on. I've never used crossfade, so this doesn't bother me. However, I do have a plethora of very short tracks in my library (owing to there being many video game soundtracks with short fanfares as tracks), and I've noticed that when playing any song that's 10 seconds or less, it will show up in the "History" tab of "Up Next", but "Plays" and "Last Played" remain the same. Any other song in my library, whether it's 11 seconds long like "Got a Star Piece (part 1)" from "Super Mario RPG" by Yoko Shimomura or 11 minutes long like "I Am" from "As the World Bleeds" by Theocracy, will update its play count properly when played. Why is 10 seconds enough time to play a song and add it to my history, but not enough time to update when I last played it and make it appear in the smart playlist of recently played songs? Is iTunes 11 so obsessed with 11 that if a song isn't 11 seconds long, it doesn't consider it to be worth tracking?

I am having this exact same issue in iTunes 11 running on OSX 10.6.8.
Short tracks (less than 10sec) do not update their metadata to increase the play count. However if I play a short track on my iPod or iPhone and then sync with iTunes the play count and last played info is updated.
This really messes up my smart playlists that use playcount limiters.
I hope there is a fix for this soon.

Help, Library corrupted, need to save ratings, play counts, and last played

Help, my iTunes lost its connection to my media server yesterday and it seems to have totally corrupted the library. I have all my music files intact, but if I recreate the library by starting afresh, I will lose 6 years worth of ratings, play counts, and last played dates. I do not want to lose this information. I have the information in an library export.
How can I add back the music and restore the metadata??

I am having this exact same issue in iTunes 11 running on OSX 10.6.8.
Short tracks (less than 10sec) do not update their metadata to increase the play count. However if I play a short track on my iPod or iPhone and then sync with iTunes the play count and last played info is updated.
This really messes up my smart playlists that use playcount limiters.
I hope there is a fix for this soon.

Importing music library removes "play count" and "last played" information

I recently updated my music drive and had to edit the iTunes Music Library XML file to reflect this. However, I've tried several times to import the edited file and each time iTunes throws out the "play count" and "last played" fields for each track. Not only that, it rewrites the entire XML file without them.
How can I retain this data?

Updating all the songs is impossible,
But you want to update the same songs over and over?
i have more than 30gb on my pc, and also i dont like carrying some unnessesary song with me all the time.
So don't put all the songs on your iPod.
Just put the ones you want. You can select to auto update only selected playlists.
Taggs on my computer and ipod are different because it's more useful this way..
That way if you have to reload the songs, you have to "update" everything again.
I don't understand how it's "more useful". It's certainly not more convenient.
Since you are already in iTunes, why not make it simple and update everything only one time?
I mean, you can do it any way you want but is is so much easier to do it only one time.
The iPod/iTunes were designed for simple and ease of use. You shouldn't have constantly put a bunch of work into just maintaining everything.

Lost my ratings, play count and last played

HI, I recently moved my library off my macbook and onto an external drive to save space. Somehow I lost all my ratings, play count and last played info. My Ipod still shows the ratings, however. Is there any way I can get itunes to import the information off my ipod? Thanks for any advice.

Can you put things back the way they were before you moved them to the external? If you can, then you can easily move it to the external by copying the entire iTunes folder to the external and opening from the new location using these instructions...
How to open an alternate iTunes Library file or create a new one
http://docs.info.apple.com/article.html?artnum=304447
How was it that you moved it?
Patrick

My I phone got stolen in Cuba and I did not register the phone with the apple.what should I do?

My I phone got stolen in Cuba last week,and I did not register it with the apple. Is there
any thing I can do?

no. not unless "find my iPhone" was installed before it was stolen. If you were visiting Cuba abd are now back home in another country you have no hopes of recovering it.

Play Count and Last Played not updating from iPod in iTunes

I've had this problem with 2 of my iPods over 2 different computers, and I have no idea what is causing it.
For some reason, sometimes when I have finished listening to my iPod for the day and then go in to plug it and sync it with iTunes, none of the Play Count or Last Played updates from the iPod. But sometimes it DOES update, which is what frustrates me, as I cannot seem to pinpoint the problem.
These are my specs at the moment:
iPod: Fifth-gen 30GB video
iTunes: 7.0 (also had this issue with 6.x and 4.x before this)
Computer: P4 3.0GHz dual-core, 1GB RAM, WinXP Pro, USB 2.0 ports (also experienced this exact problem with Firewire ports).
I always have iTunes set to automatically sync with the iPod. I have also gone through the 5 suggested steps (including restoring the iPod, restarting the computer and trying out other ports) on several occasions already.
I also had this exact same problem with my old computer and old iPod, the specs which were as follows:
iPod: Third-gen 20GB
Computer: P3 450MHz, 384MB RAM, WinXP Pro, USB 2.0 and Firewire ports.
Has anyone experienced this particular issue before? If so, is there a solution to this issue? It has been bugging me for a while now, and I don't know what other action to take. Thanks heaps in advance!
P4 dual-core 3.0GHz Windows XP Pro 1GB RAM, iTunes 7, USB2.0

hi ozfrog80! sorry, my english is poor...i´ve got a similar problem with a 30gb-video-ipod at mac mini (g5).i just updated itunes 7 at saturday and it ran for 2 days without a problem. okay, some playlists seemed strange, but no problems with the sound (see other topics).
i updated the ipod-software to the latest software-version on saturday too.
while "connection" of ipod/itunes the sync.-symbol never dissappeared. but no new data was transmitted.
yesterday, the ipod froze while running and had to be resetted. result: now the connection to itunes fails because "itunes doesn´t react".
the ipod is "empty" now.
i re-installed both quicktime and itunes (as considered in other topics) but that didn´t solve the problem.
funny: itunes runs without a problem but won´t connect to ipod.
i don´t know what the problem is.....i´m waiting for an update....thanx and good luck from mainz/germany.

UCCE 7.5.1 - CTI Route Point and CTI Ports not registering in UCM 7.1

We are in a middle of a new installation of UCCE 7.5.1. The customer will use it only for Outbound calls. The design is to have on PROGGER and one AW, with a cluster of two CallManagers. All the setup has finished regarding the UCCE. Also, the CallManagers have been configured, regarding the CTI Route Point and the CTI Ports. All of these are associated with the PG USER which is CTI Enabled. Configuration on UCCE has been done, including the DIALER, except for the agents and the campaigns.
The problem is that the CTI Route Point and the CTI Ports on CallManager are not registering. Is this normal, since the agents and the campaigns have not been configured yet or there is an error somewhere?

Looks fine.
Is the Dialer running? Maybe those 30VIP phones the Dialer uses as ports to dial from won't be registered until the Dialer starts.
But they should also be registered if you start dialogictest over the full set.
What's the "route point". Who asks for it? Is it a dialed number that runs a script?
Regards,
Geoff

Buy a used Mac and I can not register

English down:
Hola compre un Mac mini 2010 en España (2.4Gzh 2Gb SuperDrive LION GeForce 320M HDMI) de 2a mano en Ebay, el anuncio ponia garantia hasta el 3 de Diciembre 2011.
Me llego y observé que era una Mac Mini americano, comprado en Usa.
Para mirar la garantia la puse en apple.
https://selfsolve.apple.com/GetWarranty.do
Pongo el nº de serie y no me encuentra garantia, me sale:
Por favor, valida la fecha de compra de tu producto.
Le entre una fecha cualquiera de 2010 y me dio error:
We're sorry, but we are unable to register your product with that purchase date. To complete registration, please submit your proof of purchase.
Your warranty is the same whether or not you register.
Que tengo que hacer ?
Que garantia tiene ?
Hello buy a Mac mini 2010 in Spain (LION 2.4Gzh SuperDrive GeForce 320M 2GB HDMI) 2nd hand on Ebay, the ad got warranty until December 3 2011.
I came and saw it was a Mac Mini American Buy in USA.
To view the guarantee apple put it on.
https://selfsolve.apple.com/GetWarranty.do
I put the serial number and warranty does not find me, I get:
Please validate the purchase date of your product.
We either date between 2010 and gave me error:
We're Sorry, but we are Unable to register your product With That purchase date. To complete registration, please submit your proof of purchase.
Your warranty is the Same whether or not you register.
I have to do?
What guarantee do you have?

Since you are buying it second hand, you have no warranty.
morrit wrote:
Hello buy a Mac mini 2010 in Spain (LION 2.4Gzh SuperDrive GeForce 320M 2GB HDMI) 2nd hand on Ebay, the ad got warranty until December 3 2011.
If I understand this correctly, the warranty is gone anyway.
It is now 2012.

HW conference and transcoder can not register to SRST router.

Hi,
We hav eone SRST router with IOS 15.0.1 M6, when failback, the phones and software MTP can register to SRST, but HW conference and transcoder fail to register somehow.
I noticed the error from debug
Nov 6 03:59:28: SCCP:rcvd RegisterRejectMessage
Nov 6 03:59:28: sccp_parse_control_msg_v1: rcvd register rej, reason: Max Phones Exceeded
What's the possible cause? When I defined max-ephone max-dn, I defined enough.

Media resources registered to cucm do not work in SRST. I am surprised that software MTP is registered. Your SCCP configuration points to the cucm server that each media resources should resgister to, once that cucm is down, the media resources becomes unavailable
Please rate all useful posts
"opportunity is a haughty goddess who waste no time with those who are unprepared"

CTI route point and CTI ports not registering - UCCX 10.5 and CUCM 10.5 - PARTIAL SERVICE

I'm trying to integrate CUCM 10.5 and UCCX 10.5.
For some reason CTI route point and CTI ports are not registering on the CUCM and the status of the UCCX is "PARTIAL SERVICE".
On the UCCX Cisco Unified CCX Engine is in status "PARTIAL SERVICE" and the Unified CM Telephony Subsystem shows status "OUT OF SERVICE".
I tried with completely new installation of UCCX twice and got the same result twice.
But when I tried integrating UCCX 10 with the same CUCM 10.5 from above everything works fine and all the ports are registering right away.
In all the cases I have done the same configuration.
The versions of CUCM is 10.5.2.10000-5.
The version of UCCX is 10.5.1.10000-24.
The version of UCCX 10 with which it works fine is 10.0.1.11001-37.
Does anyone have an idea what might be the problem?

No I haven't. Unfortunately I don't have a 32bit Excel at the moment to try.
Can you please tell me this: I'm installing a new BE6000 system that came with this problematic version of UCCX (10.5.1.10000-24). I have been testing during the weekend with 3 versions of UCCX:
-10.0.1.11001-37
-10.6.1.10000-39 and
-10.5.1.10000-24
I got the best results with version 10.0.
Can I install that version (10.0) in BE6000 instead of the one that came preinstalled (10.5.1)?
This is my first BE6000 installation and I'm not sure if this is OK?
I installed a newer version of CUCM than the one that came preinstalled because I hit bug CSCup60269 but I'm not sure If I can go to a lower version for CCX.

First Generation Ipod Shuffle: Play count and Last Played date

I have a 1st Gen Ipod shuffle that works great in all other respects but it doesn't track the number of "plays" or the "last play" dates. Which means I can't use the "Smart Playlists" Itunes feature to be sure that the music on it stay fresh, non-repetitive. Another problem is if I listen to a podcast on the Ipod Shuffle then in Itunes the podcast appears as though it has never played before. This gets confusing as I listen to a number of podcasts.
I have tried resetting and restoring the Ipod shuffle. Is there anything I can do to it to make it track the number of plays or last played dates?

All my tracks should be MP3s or AAC. I ripped them myselfs with iTunes. I may have bought some songs directly off of record labels or some other online music store, but I own my music legally whether I bought it on CD or got given it by magazines or record labels.
I went to the gym today. I set the shuffle to random. Some songs were synched back to iTunes but they weren't the songs I listened to, at least not all of them. Some of them may have been the songs I listened to last workout, at least one or two of the songs updated I did listen to today.
I listened to some other songs last night on my main Mac so it is easy to determine which songs iTunes updated this morning.
I haven't had much time to play with Match. It is still updating and uploading, it has 6000 songs to go. That means in a half month of trying it has managed to find and/or upload a little over 1000 songs actually close to 2000 now. It is something, but it isn't the service I was sold. All my songs and playlists were supposed to be available in the cloud. That hasn't happened and in the case of my smart playlists will never happen.
I'll read you link, but I wrote a blog posting how I was disappointed with the service so far.
Thanks!

IPod Shuffle 2 no longer updating playlist play count and last played date

I use my shuffle 2 in the gym. When I'm done working out I sync and the most recently played songs are rotated off using a smart play list. This is no longer working. I reset the shuffle 2, I've forced sync and auto filled many times. My latest workout it still lists all the songs I just listened to in the order I listened to them and has their last played date as many months ago.
This seems to be affecting my other iPod too, but it is tougher to diagnose. I signed up to iTunes Match and after several days that is still running but I noticed this problem long before iTunes Match became available in Canada. Both my iPod Shuffle and iTunes are up to date but my music is on an older but upgraded Mac. It has a G4 so no Lion upgrade, I just checked it is 10.5.8

All my tracks should be MP3s or AAC. I ripped them myselfs with iTunes. I may have bought some songs directly off of record labels or some other online music store, but I own my music legally whether I bought it on CD or got given it by magazines or record labels.
I went to the gym today. I set the shuffle to random. Some songs were synched back to iTunes but they weren't the songs I listened to, at least not all of them. Some of them may have been the songs I listened to last workout, at least one or two of the songs updated I did listen to today.
I listened to some other songs last night on my main Mac so it is easy to determine which songs iTunes updated this morning.
I haven't had much time to play with Match. It is still updating and uploading, it has 6000 songs to go. That means in a half month of trying it has managed to find and/or upload a little over 1000 songs actually close to 2000 now. It is something, but it isn't the service I was sold. All my songs and playlists were supposed to be available in the cloud. That hasn't happened and in the case of my smart playlists will never happen.
I'll read you link, but I wrote a blog posting how I was disappointed with the service so far.
Thanks!

Play counts and last played not registered

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