Play counts and ratings aren't saving

So far I've been using iTunes for a year and I haven't had any problems until now. So here goes:
As far as I know this has started since I've updated to iTunes 8.2. My play counts and ratings aren't saving when I exit iTunes and start it up again. When I plug in my iPod Classic it syncs up to the old setup and doesn't update playcounts either. At first this happened when I added a new CD and started rating the songs and playing it. Then last night I bought 3 tracks off iTunes Store and all of a sudden it started saving my playcounts and ratings for that past CD. Now today when I started rating and adding playcounts to those new tracks I bought it won't save anything again. It's like it saves the file when I add something new but always reverts to that spot whenever I open iTunes again. I hope this makes sense, haha.

Ok, I found out that when I added another new CD it seems to stop saving all information once I try to rate the new files, or something like that. For example, I started changing the 'Sort Artist' category for the songs and afterwards started to rate them. This was before I clicked 'Get Album Artwork' as well so then when I closed out and opened iTunes again it had the 'Sort Artist' info right but in the wrong spot and the artwork wasn't there. One song was missing too. Is this a corrupted Library file then? It won't save any changes for any of the other songs either. It always reverts back to the old info. I'm really not sure what to do.

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Maual manage songs ... play count and ratings sync

When you set your ipod to "manually manage songs" play counts and ratings, among other things, don't update.
Has this been addressed yet? Anyone know any work arounds?
How do we contact Apple to include features in future updates? There's really no reason for the "manually manage" option to be so crippled on purpose.

Hi Clement Bassens,
There are some programs on the market that allow you to transfer your content and metadata from your iPod to your computer.
In my opinion, [iPod Access|http://www.findleydesigns.com/ipodaccess/index.html] or [iRepo|http://www.purpleghost.com/index.php?q=irepo] are excellent, once they have iPod Touch/iPhone compatibility and can also transfer your ratings, playlists and everything else.
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How can I recover my play counts and ratings?

I recently moved my iTunes librabry to an external hd, and lost all my preferences. I have recoverd my playlists (at least the ones my wife uses) but can't figure out how to restore my ratings/ play counts etc. I have time machine but cannot locate the data i'm looking for.

iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
The above is how you should do it. Your playcounts and ratings are stored along with all other information about your iTunes collection in the library.itl file. If this wasn't part of the move then they got left behind.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html

IPod 7th Gen: Errors in play counts and ratings

My 7th generation iPod seems to mark songs and podcasts as being played when I haven't played them. It also rates them without me doing so. Is this a problem with the iPod or the iTunes database. Any methods (restore/reset) that can be used to correct this?

Ok, I found out that when I added another new CD it seems to stop saving all information once I try to rate the new files, or something like that. For example, I started changing the 'Sort Artist' category for the songs and afterwards started to rate them. This was before I clicked 'Get Album Artwork' as well so then when I closed out and opened iTunes again it had the 'Sort Artist' info right but in the wrong spot and the artwork wasn't there. One song was missing too. Is this a corrupted Library file then? It won't save any changes for any of the other songs either. It always reverts back to the old info. I'm really not sure what to do.

Getting back play counts and ratings after moving the librar

Hi,
I have just moved my music library on to my other internal hard drive. I pointed itunes to the new folder and then imported the iTunesMusicLibrary.xml and got all my playlist back. Unfortunately I cannot get my playcounts or my ratings to import. Does anyone know where these are located and how I can get them imported. With thanks.
Sean

Sean hello,
the reason that none of the info was in was in your library is, you started a new library file... by default when iTunes starts it looks in the home iTunes folder for the file 'iTunes Library' if it is not there a new file will be created and all songs will need to be added again but all playcounts, ratings and date added data will be lost ...
To recover your situation open the home iTunes folder and put the iTunes Library file on the desktop... now move the original iTunes Library file from the other HD back to it's proper place the home iTunes folder and leave it there... start iTunes for the 1st time after putting the file back by double/clicking on the file.
TP

How to get back counts and ratings

I just went to restart iTunes to find it's not there. I had to reinstall FF earlier and it removed iTunes as well.
How can i get my play counts and ratings back as I have nearly 4 years of plays and ratings.
I still have the XML file andother in a seperate folder.

+iTunes Library (which is labelled as database file).+
This is the ITL file. Windows must not be set to display file extensions,is why you aren't seeing it.
+There is also a lot of iT temp files.+
This is a big clue that something is interfering with itunes savings its ITL file. Which you can look into later.
For now, to get your database back,
1. Display file extensions in Windows
2. Close itunes
3. Rename your current ITL file to something like "iTunes Library Is blank.ITL"
On XP, the default path is C:\My Documents\My Music\iTunes
4. copy that saved ITL file to the C:\My Documents\My Music\iTunes
(assuming you are using the default path as I posted before)
5. Open itunes. Everything should be there, up to the date you made the backup to that other folder

Lost my ratings, play count and last played

HI, I recently moved my library off my macbook and onto an external drive to save space. Somehow I lost all my ratings, play count and last played info. My Ipod still shows the ratings, however. Is there any way I can get itunes to import the information off my ipod? Thanks for any advice.

Can you put things back the way they were before you moved them to the external? If you can, then you can easily move it to the external by copying the entire iTunes folder to the external and opening from the new location using these instructions...
How to open an alternate iTunes Library file or create a new one
http://docs.info.apple.com/article.html?artnum=304447
How was it that you moved it?
Patrick

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Help, my iTunes lost its connection to my media server yesterday and it seems to have totally corrupted the library. I have all my music files intact, but if I recreate the library by starting afresh, I will lose 6 years worth of ratings, play counts, and last played dates. I do not want to lose this information. I have the information in an library export.
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I am having this exact same issue in iTunes 11 running on OSX 10.6.8.
Short tracks (less than 10sec) do not update their metadata to increase the play count. However if I play a short track on my iPod or iPhone and then sync with iTunes the play count and last played info is updated.
This really messes up my smart playlists that use playcount limiters.
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Ok, I found out that when I added another new CD it seems to stop saving all information once I try to rate the new files, or something like that. For example, I started changing the 'Sort Artist' category for the songs and afterwards started to rate them. This was before I clicked 'Get Album Artwork' as well so then when I closed out and opened iTunes again it had the 'Sort Artist' info right but in the wrong spot and the artwork wasn't there. One song was missing too. Is this a corrupted Library file then? It won't save any changes for any of the other songs either. It always reverts back to the old info. I'm really not sure what to do.

My iTunes doesn't keep track of my listening history anymore. It doesn't update play counts and default "Recently Played" playlist.

My iTunes doesn't keep track of my listening history anymore. It doesn't update play counts and default "Recently Played" playlist. But it still tracking plays from my iPhone and syncing them.
I've tried to repair it with setup file. Nothing's changed.
Can you help me with that?
NOTE: Now I tried disabling the crossfade feature and it worked, started to count again. But I like crossfade, I don't want to keep it off.

I think I got this figured out. The playcount does update, but not how the previous iPod models update their playcount. Instead of immediately updating the playcount right after you finish the song like the older iPod models, iPod Touch keeps the updates in memory. The next time you connect to iTunes it'll sync those playcounts in memory to the actual songs itself, effectively updating the playcount of the songs only after connecting to iTunes. I have set my syncing manually. That's why after connecting to iTunes, my playcounts are updated. BUT it doesn't solve the mystery of my Smart Playlist. Even though in iTunes, the correct songs are listed, in the iPod Touch, it shows the old playlist.
Don't you just hate that? It was working fine before on non-iPod touch models. Now we have to live with this new bug. I just hope when they release software 2.0 it fixes these bugs and that they *give it for free!* People shouldn't be charged on something they should have gotten as a support!

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I had a problem with iTunes where I couldn't add songs to the library because I didn't have sufficient permissions to edit my iTunes library (even though I did). After a few days of tweaking administrator permissions and the like, I got really annoyed and tried re-installing iTunes to see if it would make it go away. Whilst the iTunes64Setup.exe file was downloading, I was fiddling with the .itl and .xml files in my iTunes folder and when I re-installed iTunes I had lost all my play counts and playlists. When iTunes opened, I assumed it must have overwritten the two files because when I looked at them in Windows Explorer they were both a lot smaller in size.
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or
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I'm going to buy the new iPhone when it is released in the next couple of months so I'm willing to jailbreak my iPhone 4 if need be.
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Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
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tt2

How to transfer library with play count and top 25 playlist to another itunes library?

Hi,
I would like to transfer all my music, with the play count and top 25 most played and other playlists to another iTunes library on a Mac. How would I go about doing this?

What exactly are you trying to do? You already have another library on the computer and wish to add items from another library? This is not easily done and meeting all the requirements you have posted. While it is possible to transfer play count I think it is one of the things that requires Applescripting knowledge.
If you are just wanting to move a library from one place to another that is possible, though still tricky because you start encountering user permissions.

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I have a bunch of smart playlists that contain all the unplayed episodes of my favorite podcasts. If I drag these onto the Shuffle, will the play count and playhead position from my Shuffle sync back to iTunes?
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The iPod shuffle is supposed to maintain a "played" flag for played tracks. I don't know if podcasts will work the same way as normal tracks, but I can't think of a good reason why they wouldn't. Having said that, after the iTunes 8.1 update, my shuffle's marking the wrong tracks as "played" and leaving the actually played tracks unmarked, so until the iTunes team comes up with a fix for all the bugs they introduced in that update, anything goes.

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The play count and last played features do not update when syncing my 7th gen nano but still operate wit my 5th gen nano. I cannot find any way of changing the preferences to do this with the iPod connected to the computer. Any ideas?Play count

I am having the EXACT same problem with my Ipod! I still have yet to figure out how to fix it, but my brother (who knows everything about ipods), has yet to figure out what is making this happen.

ITunes Play Count and Last Played not updating?

Hi All,
I have an IPOD shuffle 1GB 2nd gen, I'm using the latest ITunes 7.7.1.11, I have Windows XP SP3 intalled. On Aug 14th for some reason that was the last time ITunes Play Count and Last Played columns updated in ITunes. I listen to and recharge my shuffle everyday. When I hook my IPOD to the base it is recognized and ITunes opens and says it's syncing, then after about 30 seconds it says sync is complete, ok to disconnect, the flashing orange light goes green & everything seems correct except those 2 columns don't get updated, does anyone know how to make ITunes start updating that information again?
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Hi Paul,
Just downloaded and installed iTunes 8.0. I played a few songs on my shuffle and synced it again, the problem remains the same, the last played & play count do not change. I wonder what happened on Aug 14th because thats the last time it worked.
Thank you again,
Steve

Play counts and ratings aren't saving

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