Play counts wont sync between iPhone & PC with iTunes Match enabled

How can I get play counts to sync from my iphone 4 to itunes on my PC now that I have enabled itunes match?
I want all my devices to know what music I am into at the moment!
Things I have tried:
I have updated all of the software to the latest versions (ios6 and itunes 10.7),
I have tried disabling & re-enabling itunes match on my phone and PC several times
I have turned everything possible off and on.

This is a known shortfall with IOS devices.

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Can I sync contacts and calendars with iTunes Match enabled?

I’m getting an iPhone in a couple of weeks and really want iTunes match but the more I read about it the more I’m wondering whether it’ll be worth the hassle. I’ve loads of old CD rips at 128 kbps and protected iTunes files, also at 128 kbps, and what really attracts me is the idea of upgrading all these to unprotected 256 kbps.
I have a Macbook for personal use and a PC for work, being able to sync both computers to the phone will be essential for me. I know that I wouldn’t be able to sync music with iTunes match enabled but if I can sync contacts and calendars and drag Office documents to the phone from both computers that would be OK.
Please could someone tell me whether this would be possible?

Brij011 wrote:
I think I understand now, it's nothing to do with syncing music - everything is synced through iTunes. Have I understood properly?
Yes. Including music.
Brij011 wrote:
This could be a major blow for me as I'll be using the iPhone mainly for work so I will have to Sync with the PC. If I understand this correctly, once I decide to sync with Outlook on the PC as the main priority I can no longer sync with the Macbook?
What if I ditch iCloud and sync everything through USB?
If it is possible for you to do so you might want to consider signing up for an iCloud account <http://www.apple.com/icloud/setup/pc.html>. Keep in mind that iCloud and iTunes Match are seperate services. One does not require the other. However iCloud will work with Outlook 2007 and up so you can keep all your contacts in sync across the devices. You can also sign up for iTunes Match if you want. Or you might even consider using Google to do what you want. It is not necessary for you to keep syncing via USB, unless that is just what you are comfortable doing.

Erratic syncing on iPhone 5s with iTunes 11

I am going crazy trying to sync my iPhone 5s with iTunes 11.1.3.8. There is plenty of space as my iPhone is 64gb with apparantly 36.5gb available. Approx. 15.4gb of this is currently taken up by music, but it should be far more. I don't know if it is an iTunes problem or an iPhone problem - or both!
I've always added music to my iPhone manually by dragging folders on to the device in iTunes (with "manually manage music" ticked in the settings). This never used to cause any problems, and I prefer it to having all my music choices in iTunes as I have different devices with different capacity etc.
Since using my new iPhone, syncing is going wrong every time in strange and unpredictable ways:
1. Not all the music will sync, seemingly at random.
Some albums have the grey circle next to them and won't add whether I delete and re-add or not
Some albums had the grey circle but synced when I deleted and re-added (these are the same type of files and from the same source as the ones that still don't sync)
Some music suddenly shows up with the ! symbol and won't sync, for no reason - sometimes this is even a random selection of tracks on the same album stored in the same location.
Some music appears in iTunes as though it is on the device, but doesn't show in the iPhone e.g. out of dozens of Bowie songs only 2 show up on the phone
The last time I synced I added an audiobook of short stories, with each story as a track. When I went to listen to it this morning, around two thirds of the tracks had randomly disappeared. After syncing they seem to be back, but I have no idea why they vanished last time and if it will happen again.
Sometimes after syncing a whole playlist will have gone blank in the iPhone i.e. tracks aren't there, but when I connect to iTunes the playlist appears as it should be. Syncing sometimes fixes this, but might then empty another playlist...
2. I manually set compilation albums to "sort by album artist" e.g. changing my short stories audiobook to show under Artists as "Short Stories" rather than each author as an album with 1 track. At random, when I am looking through artists on my iPhone I notice that one or two albums have ungrouped, even though I didn't touch any settings in between.
3. When I'm connected to iTunes the usage bar at the bottom seems to fluctuate randomly sometimes. Currently, having just synced, it shows 15.4gb audio with 36.44gb free. Ok now I added 1 album which is 92.5mb and synced - just that one chance.. Usage bar now reads 21.76gb audio with 30.08gb free. Now I'm adding a 173mb folder of 2 albums and syncing. Usage bar now reads 15.51gb with 36.16gb free. Somehow after adding 3 albums and not changing anything else, I end up with more space than before??
I'm at a loss as to why iTunes/my iPhone is behaving so erratically. Perhaps the above are seperate, unrelated problems, but I'm writing them all here in case they are all linked to one problem.
I have tried syncing using the original cable and over wifi. Have also rebooted the phone and restarted, to no avail.
Please help me with some suggestions of what is going on and how to fix it? Let me know if you need any more info.

Hit there tayls22,
It sounds as if you are having some issues with your ability to create a backup in iTunes of your iPhone, which prevents you from completing the sync process. I have an article for you that can help you troubleshoot this issue further, and it can be found below:
If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
http://support.apple.com/en-us/HT203271
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I get an error message when I sync my iPhone 5 with itunes on a Windows 7 laptop. When I go back to my music there are exclamation marks next to many songs. I have reinstalled iTunes

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Hello Courtney,
Thank you for the details of the issue you are experiencing when syncing your music to your iPhone. It sounds like iTunes is not able to locate the original file for the song to transfer it to your device. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M.

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Every time I sync my iPhone 4 with iTunes the number of my custom ring tones change. I have 7 custom ring tones listed. The first time it will load 1 of the ring tones and the next time it will load 3, The next time it will be back to 1. If I have assigned one of the custom ring tones and it does not get loaded it goes back to the ring tone that came with the phone. The last time itunes gave me 4 of the 7 so I have not tried to sync it again. I am using iTunes 10 (10.4.10), and windows 7.
Has anyone else had this problem??
Any ideas to what I need to do??

Have you ever had all 7 of them synced before? Are these ringtones you made yourself? Is there a chance they could exceed 30 seconds in length? Is there a chance you have moved the original file location on the computer? May need the answers to a couple more questions to try and determine an answer.

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I have had my Iphone 5 for a little while now and today I connected it to Itunes to download a movie to my phone. I thought I had to restore the phone so I restored it back to my iphone 4. I deleted all the new ringtones I just bought and I lost all photos and notes I had on my iphone 5. Is there a way to unsync?? Is there a way to recover what I lost. I downloaded wondershare but I can't recover from an Iphone 5 and I hadn't synced the iphone 5 with itunes until today but again i restored it back to iphone 4 data.

It can not do that all by itself.
When you plugged it in, iTunes said 'Oh goody! You got a new phone! Would you like to make it just like your old phone?'...
You explicitly said 'Yes'.
You can't undo that.
No backup of the current state of the new phone was made. It was wiped and the last backup of your old phone was restored to it.
Anything you had on the new phone is gone.

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Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
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Anybody?

Since few days I'm not able to sync my iPhone 5 with iTunes, what should I have to do?

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No error message and nothing is happening.
But whenever I connect my phone iTunes is not detecting my iPhone.
But it works in old laptop which have old version of iTunes.
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When i sync my iphone 4 with itunes, always show "determining apps to sync

when i sync my iphone 4 with itunes, always show "determining apps to sync

I've been experiencing the same problems, until my friend told me to manage my songs and albums manually instead of syncing it. to do that, connect your phone to the macbook via usb and go to 'songs', and scroll down. check the box that says 'manually manage songs and albums', and from there all you do is drag-and-drop your playlists into your iphone under the 'device' tabs. as for the random songs, uncheck the box that says 'automatically fill free space with songs'. hope this helps!

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Lastly since upgrading to iOS 7.0.1 (and beyond) Genuis has become effectively useless: it continually asks me to connect to wi-fi, and if I do it creates playlists mostly composed of tracks by the same artists or those very obviously linked to them- previously it created brilliant, nuanced playlists.
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I have done this on numerous occasions but I think that my Iphone has a defect. After many tries, reinstalls, deletion of content, changing content to be stored on external hard drive, deleting itunes and cleaning computer I managed to get all of the songs on and things seemed okay for a while.
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The 2.5k of songs it did synch are working on the Iphone as is every song in the library on Itunes. I did completely delete the new album I bought and redownloaded it from the store then tried to synch just that album and it worked fine.
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I have a iPod nano 7th generation and have the latest version of iTunes on my MacBook Pro... when I play music on my iPod and connect it to my computer, the play count doesn't update on my iTunes... The same can be said for when I play music on my iTunes...the play count wont update on my iPod... any ideas how to fix this? AK

If you want to make song files from your iTunes library available on your car audio system, and it connects using a USB port, a new iPod nano is a very expensive way to do it. If that's the only reason for getting the iPod nano, you should return it and get a cheap 8 or 16GB USB flash drive instead, which costs less than $20. Here's one that barely sticks out of the USB port.
http://eshop.macsales.com/item/SanDisk/SDCZ33016G/
You can then leave it connected in the car all the time, except for when you want to update the songs. An iPod is more fragile (especially screen and battery), and you'll have to always remember to remove it, in case the car overheats or freezes. It would also be a target for thieves.
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You can use iTunes to convert songs from AAC (or any iTunes supported format) to MP3. So, if MP3 works, and you need details on how to convert audio format using iTunes, please post back. You cannot convert to WMA format (which is Windows Media audio) using iTunes.

Play count wont update between itunes and ipod nano 7th gen

I have an iPod nano 7th generation and have the latest version of iTunes on my MacBook Pro... when I play music on my iPod and connect it to my computer, the play count doesn't update on my iTunes... The same can be said for when I play music on my iTunes...the play count wont update on my iPod... any ideas how to fix this? AK

If you want to make song files from your iTunes library available on your car audio system, and it connects using a USB port, a new iPod nano is a very expensive way to do it. If that's the only reason for getting the iPod nano, you should return it and get a cheap 8 or 16GB USB flash drive instead, which costs less than $20. Here's one that barely sticks out of the USB port.
http://eshop.macsales.com/item/SanDisk/SDCZ33016G/
You can then leave it connected in the car all the time, except for when you want to update the songs. An iPod is more fragile (especially screen and battery), and you'll have to always remember to remove it, in case the car overheats or freezes. It would also be a target for thieves.
For the audio file format, I can't believe any car audio system would ONLY play Window Media files, and not the most common type of audio files, MP3. Songs purchased from the iTunes Store, and those ripped from music CD (using the default settings), are in AAC format. It's possible the car system does not play AAC. So, I would try songs from your iTunes library that are in MP3 format.
You can use iTunes to convert songs from AAC (or any iTunes supported format) to MP3. So, if MP3 works, and you need details on how to convert audio format using iTunes, please post back. You cannot convert to WMA format (which is Windows Media audio) using iTunes.

Play counts wont sync between iPhone & PC with iTunes Match enabled

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