Play Memories Crashes

Help! I have nothing but trouble with Play Memories.... Currently I get "Browser has stopped working".If it does work, none of the buttons have any words or graphics. All dialog boxes are blank! This program is plagued with issues. Is there any fix in sight? I regret my Cybershot purchase. I cannot download pictures wirelessly and PMH and PMO are worthless. There has to be an alternative that I can use to still utilize the wireless transfer and avoid this terrible piece of software. I have tried uninstalling and re-installing. Done the Setting initialization tool (had to look for a screen capture on-line because all text was missing form the tool). Any help out there???? Running windows 8.1

Hi sspychal,
We can feel you're frustration concerning this issue. We recommend moving the images to a new folder and deleting them from where they're currently saved in to. The "browser has stopped working" error message happens when some data in your files are not being recognized by the software.
After moving the files, initialize the PlayMemories Home software again. If the issue with the interface is fixed, add the new folder into the program. You can do so by going to the File tab, click on Add folders and check the box beside the name of the folder.
If the issue with the dialog boxes are unresolved by initailizing, uninstall and reinstall the program and add the folder again.
If my post answers your question, please mark it as "Accept as Solution". Thanks_Mitch

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Alternatives for play memories

The play memories software seemed to have missed some quality checks. It won't install on fairly standaard and clean MS Windows 7 laptop. It crashes and burns with message:"Cannot continue the PlayMemories Home installation because 'PMB.msi' installation failed. Try installing PlayMemories Home again.0101-1008-1603" Software version is PMHOME_4301DL.exe Are there alternatives for using this software? Can be paid. The software should be working. That is a bottom line requirement.

Hi ostraaten,
Welcome to the Sony Community! Good day and thank you for the comment. Sorry to know that you are experiencing some issues when you install PlayMemories Home.
If you cannot install or start up PlayMemories Home, or if it does not operate properly, you can download the PMH Repair Tool. Here is the link.
http://support.d-imaging.sony.co.jp/www/disoft/int/playmemories-home/download/install_error_win.html
For further assistance regarding your concern, we kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
If my post answers your question, please mark it as "Accept as Solution".
Thanks,
Zander

What should I do if i got an error message when im recovering my play memories account password

i have been trying to recover my password of play memories but the sony page seems to somehow corrupted. can you manually recover my password?

Hi D9,
Welcome to the Sony Community!
We recommend contacting our team at Sony Entertainment Network for further assistance with your concern. You can reach them at http://www.sonyentertainmentnetwork.com/support/home/. They are better equipped to assist you with resetting your account.
If my post answers your question, please mark it as "Accept as Solution". Thanks_Mitch

Unable to login to play memories

Hi,
I am unable to login in play memories. Whenever i try to login it gives error : Please try after some time.
Its been weeks that i am trying to login but the same error.
Please help

http://blog.playmemoriesonline.com/en_ww/2014/03/en0312maint.html
Notice of temporary service suspension
[Note added on March 17]
We are sorry to announce that the PlayMemories Online service has been suspended temporarily since March 12th due to system failure.
We are investigating the problem but it will take some time until the service can resume.
Please note that this service suspension has also caused the distribution of PlayMemories Online apps for Android™/iOS to be suspended temporarily as well.
We sincerely apologize for the long-term inconvenience to our customers.
[On March 12]
We are currently experiencing some issues with our PlayMemories Online service. Restoring service is our number 1 priority.
We apologize for any inconvenience.
- The Sony PlayMemories Team
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Play memories installation error

When I wanted to update my play memories home I keep getting the same error "translated":Cannot go ahead with installation of Playmemories Home because the installation of 'MergeModule_x86.msi' went wrong. try to install PlayMemories Home again 0101-1010-1622 I tried to reinstall and then I uninstalled play memories home and tied to install again but everytime I keep getting the same error.Anyone has a solution?

Hi eing,
Welcome to the Sony Community!
The error may occur when the firewall and antivirus program of your computer are not allowing download of new programs. We recommend disabling both your firewall and your antivirus when installing PlayMemories Home.
You can also try to download PMH in safe mode:
Copy the software to a folder on the computer hard drive.
Turn off the computer.
Start the computer in the Safe Mode.
Locate the folder on the computer hard drive where you copied the program files.
Click the INPUT.EXE or SETUP.EXE icon to begin the software installation.
Restart the computer.
For further assistance, we recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
If my post answers your question, please mark it as "Accept as Solution". Thanks_Mitch

Play memories error

When I wanted to update my play memories home I keep getting the same error "translated":Cannot go ahead with installation of Playmemories Home because the installation of 'MergeModule_x86.msi' went wrong. try to install PlayMemories Home again 0101-1010-1622 I tried to reinstall and then I uninstalled play memories home and tied to install again but everytime I keep getting the same error.Anyone has a solution?

Hi sono34,
Welcome to the Sony Community!
As of now, Sony CE products and their corresponding software are being tested and evaluated for compatibility with the Windows 10 OS. Updates will be available on the Sony Support site, esupport.sony.com, once our tests are done. We suggest regularly checking the model page of your camera for the latest news about your unit.
If my post answers your concern, please mark it as "Accept as Solution". Thanks_Mitch

Can I upload to Amazon Cloud Storage using the Play Memories Direct Upload app?

A note in the app manual says you can add network services directly from the Play Memories Apps page, but I don't see anything indicating how.

Hi kmford,
Welcome to the Sony Community!
Currently, the Direct Upload app only support PlayMemories Online and Facebook. To learn how to upload other network services, I suggest contacting the Sony Entertainment team at http://www.sonyentertainmentnetwork.com/support/home/.
If my post answers your question, please mark it as "Accept as Solution". Thanks_Mitch

When I start play memories (4.0.01) "Browser has stopped working" appears.

When I start play memories (4.0.01) "Browser has stopped working" appears in a popup overlaying the
PlayMemories Home. Popup also requests you close the program, making this version of PlayMemories
unuseable! Prior versions worked. I am running a current version of Windows 7 ultimate.

Hi jkrad4130,
The My Pictures folder is the defautl folder where the software gets all the files from so you can view and edit them. If you want to add other folders containing your media files from earlier imports, just click on File, Add folders and select the folder you want the software to manage. I would also suggest backing up your files to another device, if you have any.
If my post answers your question, please mark it as "Accept as Solution". Thanks_Mitch

Play Memories on Windows Vista

Just recently I have had problems with my play memories program. Once I opened it, it would say "browser stopped working" and then would close the program. After some searching I eventually uninstalled play memories and reinstalled with a now up to date version. Didn't help. It would be ok on the first initail installation, and then the same browser issue. I have don't an uninstall a couple of time, same reasults. I have Windows Vista. Any suggestions.

Check you are using a version of the client that works ok on Vista (5.0.02.0090). Then turn off the firewalls and confirm that these are causing your problem. If it still does not work then look at the config on the vpn router/firewall/concentrator. Could be missing routes back to the subnet allocated to the client. There are many reasons for it not to work ;-)

Playing DVD Crashes MBP (no matter what dvd player software I use)

Current specs:
OSX 10.6.6
2.8 GH Core 2 Duo
8GB DDR3 RAM
512MB GeForce 9600M GT
I first got my mac book pro from a friend and did a fresh install of OSX. I dont believe I ever tried to play any dvd's on it until now (months later).
Originally when I got installed, I went through and deleted a lot of the default mac apps using appzapper that I didn't want cluttering up my install, and that included "DVD Player".
Fast forward a few months, I try to play DVD in vlc and it crashes vlc. I cant open the file on the disk directly, nor can i just go to "open disc". if i click it it spins up and then it stays at zero and wont play. If i try to view the file right on the dvd with vlc it either crashes or plays a garbled 2-10 seconds and then crashes
I ended up figuring this was because i deleted dvd player and must have deleted some codec or something along with it... after googling i remember people saying they deleted dvd player and had problems. So i got Pacifist and installed dvd player directly onto the computer
Same issue, vlc crashes, and now when i put in a dvd, DVD Player stops responding immediately. if i start up dvd player first with no disk in, it loads fine. when i put the dvd in it just stops responding and wont play.
so far I have
1. deleted preferences in dvd player
2. I'm POSITIVE it's not the dvd. i just watched the dvd in my friends older mac laptop. Likewise, every dvd i rent from redbox will do this so i know its not just this particular dvd
3. CD's load just fine from the player, just not dvd's
4. ive tried changing the display interlace quality from the view menu in dvd player
5. I tried making a new admin account and playing it with dvd player from there and the same thing happened, just stopped responding
6. I just tried zapping PRAM and NVRAM (command option P + R), still no dice
7. Okay, i just tried opening in VLC media player with 'no dvd menus' and it didnt crash.. it still didnt play but it at least allowed me to see the error output (see down below the post)
The only thing i can think of is i somehow corrupted some basic fundamental/hardware-software interface driver or soemthing that allows dvd's to be read (codec? i have no idea), as it crashes any dvd app I have tried. (so far only vlc and dvd player). I tried in quicktime but couldnt find how to open a dvd
Thanks!
Message was edited by: ZestyOne
heres the message generated by vlc
main debug: Activated
main debug: rebuilding array of current - root Playlist
main debug: rebuild done - 0 items, index -1
macosx debug: using Snow Leopard AR cookies
main debug: looking for services probe module: 5 candidates
main debug: no services probe module matching "any" could be loaded
main debug: TIMER module_need() : 176.370 ms - Total 176.370 ms / 1 intvls (Avg 176.370 ms)
macosx debug: notification received in VLC with name VLCOSXGUIInit and object VLCEyeTVSupport
main debug: looking for services probe module: 5 candidates
main debug: no services probe module matching "any" could be loaded
main debug: TIMER module_need() : 3.340 ms - Total 3.340 ms / 1 intvls (Avg 3.340 ms)
main debug: adding item `RED' ( dvdread:///dev/rdisk1@1:1- )
main debug: rebuilding array of current - root Playlist
main debug: rebuild done - 1 items, index -1
main debug: processing request item RED node Playlist skip 0
main debug: resyncing on RED
main debug: RED is at 0
main debug: starting new item
main debug: creating new input thread
main debug: Creating an input for 'RED'
main debug: thread (input) created at priority 22 (input/input.c:214)
main debug: thread started
main debug: using timeshift granularity of 50 MiB
main debug: using timeshift path '/tmp'
main debug: `dvdread:///dev/rdisk1@1:1-' gives access `dvdread' demux `' path `/dev/rdisk1@1:1-'
main debug: source=`/dev/rdisk1' title=1/1 seekpoint=-1/-1
main debug: creating demux: access='dvdread' demux='' path='/dev/rdisk1'
main debug: looking for access_demux module: 1 candidate
macosx debug: input has changed, refreshing interface
main debug: no fetch required for (null) (art currently (null))
dvdread debug: VMG opened
dvdread debug: number of titles: 9
dvdread debug: title 0 has 2 chapters
dvdread debug: title 1 has 19 chapters
dvdread debug: title 2 has 1 chapters
dvdread debug: title 3 has 2 chapters
dvdread debug: title 4 has 1 chapters
dvdread debug: title 5 has 1 chapters
dvdread debug: title 6 has 1 chapters
dvdread debug: title 7 has 1 chapters
dvdread debug: title 8 has 1 chapters
dvdread debug: open VTS 1, for title 1
dvdread debug: title 1 vts_title 1 pgc 1 pgn 1 start 4 end 3 blocks: 42278
main debug: ESOUT_RESETPCR called
main debug: selecting program id=0
dvdread debug: audio position 0
main debug: using access_demux module "dvdread"
main debug: TIMER module_need() : 7153.023 ms - Total 7153.023 ms / 1 intvls (Avg 7153.023 ms)
main debug: looking for decoder module: 32 candidates
avcodec debug: libavcodec initialized (interface 0x346c00)
avcodec debug: trying to use direct rendering
avcodec debug: ffmpeg codec (MPEG-1/2 Video) started
main debug: using decoder module "avcodec"
main debug: TIMER module_need() : 2199.493 ms - Total 2199.493 ms / 1 intvls (Avg 2199.493 ms)
main debug: looking for packetizer module: 21 candidates
main debug: using packetizer module "packetizer_mpegvideo"
main debug: TIMER module_need() : 484.746 ms - Total 484.746 ms / 1 intvls (Avg 484.746 ms)
main debug: thread (decoder) created at priority 0 (input/decoder.c:301)
main debug: thread started
main debug: looking for decoder module: 32 candidates
main debug: using decoder module "a52"
main debug: TIMER module_need() : 0.419 ms - Total 0.419 ms / 1 intvls (Avg 0.419 ms)
main debug: thread (decoder) created at priority 22 (input/decoder.c:301)
main debug: thread started
main debug: looking for meta reader module: 2 candidates
lua debug: Trying Lua scripts in /Users/Zesty/Library/Application Support/org.videolan.vlc/lua/meta/reader
lua debug: Trying Lua scripts in /Applications/Utilities/VLC.app/Contents/MacOS/share/lua/meta/reader
lua debug: Trying Lua playlist script /Applications/Utilities/VLC.app/Contents/MacOS/share/lua/meta/reader/filename.l ua
lua debug: Trying Lua scripts in /Applications/Utilities/VLC.app/Contents/MacOS/share/share/lua/meta/reader
*main debug: no meta reader module matching "any" could be loaded*
*main debug: TIMER module_need() : 1.035 ms - Total 1.035 ms / 1 intvls (Avg 1.035 ms)*
*main debug: `dvdread:///dev/rdisk1@1:1-' successfully opened*
*main error: Invalid PCR value in ESOUT_SET_(GROUP)PCR !*
*dvdread error: read failed for -1/4 blocks at 0x05*
Message was edited by: ZestyOne

Having tried to re-install the DVD Player application it might be worth applying the 10.6.6 combo update (not the update via Software Update). From the threads I've read here it can often help with issues in this kind of area. Other than that it might be worth backing up your files and consider starting with a fresh copy of OS X. For all the space these apps take up I'd probably recommend leaving all the Apple ones alone.
I take it you have the same problem in Front Row too?

Shockwave flash is crashing as soon as I start playing anything online. And if the video somehow plays, it crashes as soon as I try to watch fullscreen. Help

I am using Firefox 34 and shockwave player 16. Both are the most recent updates available. But shockwave player crashes as soon as I try to watch any video online. I hAve tried all the suggestions in Adobe and mozilla forums but nothing helps. Recently, I cannot even watch the video fullscreen. A window pops up saying security error #2152: media cannot be played fullscreen. Earlier this was occasional but now it is regular and every time I try the same happens. I have tried creating profile and restarting firefox. The hardware acceleration mode is unchecked and firefox is running in safe mode. Real player is also disabled. Please help.

Note that Shockwave Flash player and Shockwave (director) player are not the same thing. In this case you are referring to the Flash Player.
http://www.adobe.com/products/flashplayer.html
http://www.adobe.com/products/shockwaveplayer.html

I have an imac intel, when i put itunes on and leave it to play it crashes the system and i get the grey screen. what can i do to stop this?

My itunes always crashes when I turn itunes on and leave it to play any clues to stop this it is annoying the **** out of me.

My itunes always crashes when I turn itunes on and leave it to play any clues to stop this it is annoying the **** out of me.

Playing videos crashes Photos

Every time I attempt to play a video in my photos library the app crashes. I have tried playing slo-mo, regular videos, and time lapse videos and they immediately crash the app. I am on a 2013 iMac

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Playing podcast crashes iPod

I'm having a strange problem. When I try to play a podcast from one particular series on my iPod, it crashes. The Apple logo comes up and the iPod restarts. This happens every single time I attempt to play any podcast from this series. However, these podcasts play just fine on my Mac in iTunes. Also, other podcasts will play perfectly on my iPod. Even more strange, the podcasts in question that don't work now USED to work just fine. I seem to remember the problem happening after the QT update or perhaps an iPod update - I'm not sure.
Does anyone have a clue why this might be happening, and what I can do to fix it?
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The 1.2 firmware added gapless playback, backlight dimmer, improved battery life, and the ability to play movies to your iPod. But if you want to revert back to an earlier firmware, I suppose you could just got to apple.com/support and then click the download section and download an earlier firmware. I suggest not doing this because you will loose all the features i stated above, and iTunes 7.X requires firmware 1.2 on the iPod 5g.
As for now just turn off the EQ it will allow to play podcasts and it will make your batter last longer.
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Regards--- jgurbisz
---Please mark as helpful or solved---

Ican't get on my farmville to play it crashes every time i go on it

Why is it crashing every time i go on my farmville ?

Here is the copy of the crash ID:
<pre><nowiki>
bp-fc4784a8-e609-422c-a79a-1a12721201151/15/20128:30 AM
bp-fed74e90-bf3d-4597-b557-76a0521201151/15/20127:05 AM
bp-dc63aa3a-f685-41cd-82b1-06de821201151/15/20127:00 AM
bp-a277b51c-9ea3-4301-a0bf-7acfa21201151/15/20126:59 AM
bp-827fc665-8ce8-4760-8bac-50c7f21201151/15/20126:26 AM
bp-93c71313-9ee7-4dfd-adef-2686021201141/14/20129:55 AM
bp-6550ed61-9310-4460-860d-00b6121201141/14/20129:54 AM
bp-367f7cf3-d918-42b8-9f39-19d1921201141/14/20129:51 AM
bp-b01f776a-130b-4e25-b6ae-d9ffd21201141/14/20129:49 AM
bp-be2ce679-d684-4c93-a917-3416821201141/14/20129:48 AM
bp-3c86c2ac-1389-412b-8c8c-e46c721201141/14/20129:41 AM9
aee725c-a265-4027-a81a-826d02d9369b1/14/20129:06 AM
51602c6d-8492-4ba6-9ccb-566a1e54ddc71/1/201211:10 PM
4d6fc4e7-e5de-402b-9295-7972ccf2a2961/1/201211:10 PM
bp-d7dc3c05-d467-42d6-a35e-0c55e211123012/30/20119:02 AM
bp-36a24405-a8fd-484f-883a-7908a211123012/30/20119:02 AM</nowiki></pre>

Play Memories Crashes

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