Play special ring tone when email received from specific email address

I have a 8900 and do not use a BES.  I would like the blackberry to alert me by playing a special tone when I receive any email from one address.  When ever there is a problem with any part of my network, I will received an email from [email protected]  Can this be done and how?
Thanks

Supposedly the BB software is supposed to do that when you assign a contact a special ring tone...but it has never worked for me.
Hopefully a reply comes in telling us how to get it to work, or RIM catches this and fixes the software.

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