Play store not installed on z2 tablet purchased from Sony China.
Purchased Xperia Z2 tablet in china and there's no play store installed. Unable to return it. Tablet is of little use to me without play store. I would appreciate any help getting play store installed.
The China version has a restriction when it comes to Google and the Play store - You could if you know the exact model version download and manually flash another countries firmware to aquire these features
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman
Similar Messages
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App will not download to iPad when purchased from App Store - stuck with Cloud icon
Device : iPad Air 32gb wi-fi model (not cellular data)
OS version : 7.1.1 (up to date)
Location : UK
Problem : App will not download to iPad when purchased from App Store - stuck with Cloud icon
Last night I tried to download an app over wi-fi onto my iPad Air, but the app did not install.
I have plenty of space (the app is 24.1mb, I have 3.4gb free space) and there are no restrictions whatsoever on my iPad - no blocks on App store purchases, no age-related restrictions, no country restrictions etc.
Normally from the App Store page you would tap the price (in this case the app was free), enter your iTunes password, and the app would download.
Also a new icon appears on the home screen and a circle shows the progress of the download.
However this did not happen.
Instead I have the Cloud icon (the one that shows when you have bought an app but it is not currently installed on your device) and a message that says "You've already purchased this, so it will be downloaded now at no additional cost".
If I press OK I am then prompted to enter my iTunes password, the Cloud symbol briefly changes to a circle (and I mean for a split-second, like the blink of an eye) and then the Cloud symbol appears again.
The app does not download - in fact it does not even *attempt* to download.
I have tried this >20 times now and it always occurs excatly like this.
After Googling this problem (which seems common) and reading over a dozen threads on this forum plus Apple's own official support pages, this is what I've tried:
I can re-download other apps that I have previously purchased on this iPad, with no problems.
I purchased another app on my iPhone 5 and was then able to download onto my iPad with no problems.
I have reset my iPad >5 times - both by pressing/holding the home/power buttons, and also a full switch off and restart.
I have logged out of my iTunes account on the iPad, and logged back in.
The wi-fi is Virgin Media fibre optic broadband with a verified speed of 20 meg (confirmed by Speedtest) plus an 802.11-n Belkin router and my iPad will happily load web pages, stream videos on YouTube, download other apps etc.
I have reset/rebooted my internet connection
In an attempt to eliminate by broadband connection from the possible causes, I have switched off my router, linked my iPad to the hotspot feature on my iPhone and tried to download the app over cellular data, but still cannot download the app.
I have tried on 2 other wi-fi networks but still cannot download this one app.
My iTunes account has a cerdit balance from an iTunes card, but the app was free anyway
Nothing I try will download the app in question.
The app is iPad only, so I cannot install on my iPhone to try and kick-start the process.
I guess I could install the app on my computer and then sync the iPad, but that's *working around* the problem - it's not *fixing* the problem.
(Since getting the iPad I use almost never use my computer. And anyway what if I did not have a computer? Didn't iOS go "PC-free" with version 5?)
I would like to call Apple but my 90-day telephone support has expired (the iPad is around 6 months old) and I don't want to buy Apple Care for this one problem.
I can't make it to an Apple Store to speak to a Genius.
Bearing in mind the list of things I've already tried, what do I do next?
Thanks in advance for any support.Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help -
Switched computers due to a crash. I authorised the new one. It won't let me play songs in my library that were purchased from I-tunes. Please help.
All content that you download from iTunes is tied to the account that downloaded it, and it can't be transferred to or merged with another account - so you will need to authorise that old account on that computer if you want to use its content.
If you still have access to the email accoun then you can try getting the password reset via this page : http://appleid.apple.com, then 'reset your password
If you don't have access to the email account then you could try contacting iTunes support and see if they can help you get access to the account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I am not able to transfer songs/ purchases from my playlist to my ipod...it is saying an unknown error occured (-50)? Can anyone help??
Given that you're on XP, we'd better try the following document:
iTunes displays -50 error message when syncing iPod on Windows XP -
Hi All! 1st time I have had this problem: Itunes store says I have never made purchases from this computer (I have, many times) and is asking security questions that I don't know the answers to. What next? If I keep missing the questions, it is threatening to lock me out of my account. I am sad.
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75608) -
Why can I not see an audio book purchased from another computer on my cloud
why can I not see an audio book purchased from another computer on my cloud
Where did you download it from? What format is it in?
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I can not install the firefox for android from the android market. It is showing me that the app is incompatible with my device and no other information is provided. I am not sure whats the problem with that ! Is it incompatible with the device or the android version ?
Mine is LG P500 with version Froyo 2.2.2. Any help ?
I was waiting to surf web with firefox from my phone for a long time. can anyone please let me know any known solution to it.The mobile version of Firefox for Android requires a processor that supports the ARMv7 architecture, the LG Optimus P500 does not meet that requirement, it supports the ARMv6 architecture.
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after updated to ios7. my iphone 4s get warm on my iphone and i go to app store to download something that i purchased from the app store...it didn't come out anything. please tell me why or the iphone updated wrong. please tell me why it happens like this. thank you
after updated to ios7. my iphone 4s get warm on my iphone and i go to app store to download something that i purchased from the app store...it didn't come out anything. please tell me why or the iphone updated wrong. please tell me why it happens like this. thank you
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Why can I not add the audiobooks I purchased from itunes to my ipod
Why can I not add the audiobooks I purchased from itunes to my ipod. My ipod is 60 gb version 1.3. I think a 5th generation
Kristy,
Is your iPod configured to sync audiobooks? To check, plug your iPod in and when it appears in iTunes locate it's audibooks tab and make sure it is set to them.
B-rock -
Dear sir,
i am fully dis-appointed about my above case no : *******. I have face this problem last 9 and half months and still the issue is not resolved. This iPHONE4S purchase from Australia and now i am in india. Your apple team told that the problem in your device and ready to replace it. But Now what happen they told you must have to send this iPHONE to Australia. But I have checked the courier people is not ready to take this device to australia. I will send it if any body of my relative comes to india but it will take a long time may be 8 to 10 months . I already suffering this problem since last 9 and half months and also for replacement it will take another 10 months. so it will very difficult for me. i request you to please send a new device at my address and i will send you this iPhone 4S return back when my some relative comes to australia.
<Post Edited By Host>Just a reminder to you. Apple is not here. This is a user forum and the only people here are users like you. Posting the same rant multiple times achieves nothing. Keep it up and your future post will be deleted just like the one that just was.
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Unboxing the Xperia Tablet S from Sony
If you have any further questions please feel free to ask away. I will do my best to find the answer you are looking for!
- PatrickSony wants your feedback! http://bit.ly/WcYjMO
This video shows the unboxing of the Xperia™ Tablet S from Sony®
If you have any further questions please feel free to ask away. I will do my best to find the answer you are looking for!
- Patrick -
Skype will not install on ASUS tablet
Hi,
I bought a new Android tablet last week: ASUS transformer tf03CX.
It seemed to work just fine until I tried to start Skype and tapped the Skype icon.
After a few seconds it said: Installation interrupted (OK / Send information).
No matter which one of these two options I chosed, it either did nothing or presented me with EULA to accept, then did nothing.
I tried to remove and install Skype without result (the same behaviour as described above. Looking for more info I found "Skype installed". Perhaps therefore I can not install it anymore, even an earlier version as suggested by members of Skype community.
Please help me.
Greetings.
[Removed for privacy]Okay, i figured it out. You have to reset your windows store, if you dont know how theres videos on youtube. Then try to install skype, if it doesnt work restart your tablet and try again. Mine installed but it wouldnt open because it said there was some problems with the app. To resolve them i went to my account on my store and clicked on "my apps". After that i looked for skype and clicked install and it said there was problems and it needed to fix it so i clicked okay and now its working fine. I hope this helped!
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Google Play Store not working on Droid Razor Maxx HD
My Play Store opens then immediately closes. I tried rebooting, disabling and then enabling. Nothing works. The kicker here is I am currently working in China and only use Wifi for connection as Data is way too expensive. I need to update several apps as well as install some new ones I want. Can someone please help me out
I tried this and it didn't work
Best Regards
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator -
My Nano 4th gen. ipod will not sync my new album I just purchased from itunes store. It says it is syncing but does not transfer music. can anyone help? I am using windows 7.
thanks,
B.H.yes i have a solution to my problem only because of a recent phone call from apple they were great.......... in the right hand side of itunes my i pod was displayed. click on the ipod symbol........at the top of the page you will see summary,,,,,,music,,,,,,movies,,,,,,tvshow,,,,,,photo,,,,,on this ipod.
click on music check mark music done and sync
problem solved
thanks apple -
Re-installing an in-app purchase from lite to full version
Hi, I know that if I delete a purchased app by accident I can redownload from the app store and it will recognize I had previously purchased the app and install again without charging. What about an app that the full version was purchased from within the lite app? Do I download the full version, or need to download the lite version again? Appreciate the info.
Thanks,
Markmfromo--
Try loading the full app. Make sure before you do, however, that iTunes is asking you for the amount of purchase, or that you have this app and want to redownload it. One will cost you--the other won't.
Doc
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