Playback is inconsistent between original and test disc

I have created a DVD and just received the test disc. Before we sent it off to replication when we tested the DVD both in the simulator and the Apple DVD player everything worked as it should. We couldn't burn a disc ourselves because it was a DVD-9.
So we have set button highlight markers so that when a commercial is playing you can hit enter and then jump to a longer commercial and then jump back to the original program.
The problem is we can't pause the video in either one of those sections. The first commercial is on the main track and no user functions are disabled. The second part that you jump to is on another track where the ability to scan and chapter both forwards and backwards IS disabled... Nothing else.
Well when we watch the test disc from replication we can't pause in either of those sections.
I checked the project in DVDSP and everything is as it should be. When I simulate it I can pause. When I play the Video TS folder on the DVD player I can pause. SO why is the test disc different?
I am assuming this is a problem on the DVDSP end and not on the replicator's part. So what do I do?

I basically set up 1 track which is all of the main "play all" content. There's 3 stories set up for that track. So if you hit play all or either of the variations of the Play All we have created those are covered.
The commercials are set up within those with their buttons. Now if you press enter while the button over video is there the pieces you jump to are on another track. There are also stories set up for that track that coincide with the stories on the main track.
The only UOP that's disabled is on that second track. I disabled the scan forward/backward and the chapter forward/back. If I hadn't disabled them then you could scan forward to the next piece of video, which I did not want.
I used no scripting.
We have contacted another 3rd party replicator which backed up what our replicator said... That its an authoring issue.
So we made some calls and found a professional authoring house. They seemed to feel that perhaps we hit the wall with what DVDSP can do with regards to the functionality we are looking for. They said that DVDSP basically over simplifies certain commands which require more in depth scripting and what not. They said we would need a program like Sonic to do what we needed. So that is where we are with that.
On a side note I cut out half of our content and burned a disc to test on various players. And that disc was buggy as well, working on some players while not working on others.
Some of the buttons over video worked for about half of the time while others didn't. Also, Some of the buttons which did work only worked for about 3/4 of the button. Meaning, if I had a 2 minute chapter with a button over video over the entire 2 minutes, the button only worked for the first minute and a half and for the last 30 seconds nothing happened when you activated the button.
So the only progress I have made is that the problems lies on our end.

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