Playback is slow at 1/4

in my playback window, if i stop and then hit play it plays fine for a few seconds then its slow and grainy.
I tried a full res... it wont play at all
1/2 super slow
1/4 will play ( what i am using now) but it plays good for a second then slows down, plus the video doesnt look like whats on my camera.. not very clear, just grainy... how can i judge what the clients will see?
Help me please asap!

Hi,
Can you please let us know what is the version of Premiere Pro ?
Also your system configuration like Operating system, Ram, Graphic Card ?
Also the format of the footage? also where it was originated ?
Thanks
Sandeep Singh

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