Playback issues premiere pro CC

On my new Medion computer (Medion erazer PC X5331 E, specs: Clock Speed: 3.4 GHz, Memory: 16GB, Memory Type: DDR3 1600MHz, Banks: 2, Used Banks: 2, Hard disk capacity: 2.000GB, SSD capacity: 256GB) I have installed premiere pro CC, through creative cloud.
I have filmed with my Canon 5D mark II, and tried to import some of these films into premiere pro CC.
Import was successful, but unfortunately the clips won't play. I can hear the audio and every three or four seconds the image changes in the playback screen. It also won't playback when I've loaded the clips into a sequence.
I tried everything: rendering, setting preferences of memory to optimize rendering to memory, I've put the playback quality to 1/4, I've tried playback without audio, tried making the clips smaller (internet told me it would be easier to play it back when clips were smaller), I've tried importing different video files to see if the problems were because of my clips, I've tried to adjust the 'interpret footage', etc.
Nothing enabled premiere pro CC to play my clips, so now I'm desperate.
Can anyone tell me what I should do to fix this problem, I even tried de-installing and re-installing Adobe premiere pro CC - didn't help either.
Thank you very much,
Best wishes,
Veerle

That sounds like a video driver problem
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

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Hi,
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http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
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Hi all!
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files are mixed 1080p footage from Canon 5d3, 60D, T2i.
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I am having the same issues.
Im working on a late 2012 iMac, 3.4 GHz Intel Core i7. 32 Gb ram, NVIDIA GeForce GTX 680MX, OS X 10.9.4.
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The software really slows down when using the TYPE tool and also when scrubbing through footage.
When I attempt to quite the software and restart, the interface goes away but the app is still running but says "not responding" when I attempt to force quit.
If you've figured it out since then Id love to know what works.
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Hello.
I am from Pakistan and we use PAL.
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Welcome to the forum.
Unfortunately, you have posted to the CS5 sub-forum, and should post to the CS4 and Earlier Forum. I am sure that one of our MOD's will move this for you, especially as you were kind enough to put the version number in the title - thank you for that.
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I am running:
Windows 7 64bit
On a Dell Studio XPS 9100
Intel Core i7 930 @ 2.80GHz
12.0 GB Ram
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The 1st update came out today. Downloading now. Looks like it should fix my old problems... fingers crossed
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May 26th, 2012
Features added or changed in this update:
· Improved performance using OpenCL, especially when used on Mac OSX v10.7.4 or later.
· Added encoding presets with additional bit-rate settings for XDCAM HD.
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Bugs fixed in this update:
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MTS Playback Crashes Premiere Pro CC

Hi Users,
I'm upgraded to the latest version of Premiere Pro CC. Recently, I noticed playback of MTS files crashes my Premiere session. A pop-up appears informing me that the application has experienced an error and must shut down.
Importing MTS files brings no issue. Premiere only acts up when I try to play them.
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Thanks!

Hi Emoral7 ,
Thanks for using Adobe Forums;
Please try to follow this:
http://helpx.adobe.com/premiere-pro/kb/audio-video-glitches-avchd.html
Happy Editing,
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My video playback is not stuttering, I don't even lag, but my problem is, when i play the video at playback, at some point my footage rewinds a frame, but the sound is still the same, even if I export my video, the final output rewinds and replays at certain point, i'm at 60fps 1080/720p, I tried to render (pressing enter) previewing, changing fps, changing resolution, but i got the same issue. Thanks for the answer please help.

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
Exactly what is INSIDE the video you are editing?
Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
https://forums.adobe.com/thread/1070933 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

HELP! Jerky playback on Premiere Pro 6.0.2 CS6 and Retina MBP (16GB)

Dear all!
Please help me to solve this problem!
It's going on Premiere Pro 6.0.2 CS6 and Retina MBP with 16GB RAM installed.
CUDA Driver Version: 5.0.24
MacBook Pro Retina, Mid 2012
Processor 2,7 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 650M 1024 MB
Software OS X 10.8.1 (12B19)
Adobe Premiere Pro CS6 (6.0.2. - 072)
While playing back inside PP a jerky playback occurs, every 1-2 seconds it rewinds to 2-3 frames back and continues to play forth...
No special console messages or something similar visible.
Have tried to clean the cache but it doesn't help. Also have tried to switch the mode between CUDA, OpenCL and SW - without any visible changes...
Exhausted... Please HELP!!!!

avrbox, I had the same problem and went crazy because I didn't find a proper solution. I use Windows, though. Finally, I got to fix the problem. I use a i5 processor, which I overclocked with an asrock tool that came with the mainboard (to about 3350 MHZ where the system ran stable). When I turned overclocking off, Premiere played back the clips just fine. I overclocked then step by step until the playback went jerky again and kept that frequency. Maybe your processor is overclocked by stock or you did it manually?
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Hello everyone.. I work in the IT department, and I am trying to assist a user with a problem they are having with Premiere Pro. Let me preface this by saying I know nothing about how to use Premiere.. I am not the user, I just install it and make sure it's there.
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I've already been to AMD's website, and it says I have the current video driver. Windows is also completely up to date.
This system has dual monitors.
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Only one drive is a problem (see below) but... more information is still needed
Is CS6 updated to the 6.0.2 version?
What kind of video is being edited? (see below)
Is there a red line over the timeline when the video is 1st imported and before any work is done?
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Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
http://blogs.adobe.com/premiereprotraining/2011/02/red-yellow-and-green-render-bars.html
Trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
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A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything

Slow Playback in Premiere Pro CS4 (how do you lower preview res?)

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Thanks!
PS: Any of you experts think this would be a good computer for NLE / rendering effects?
http://www.tigerdirect.ca/applications/SearchTools/item-details.asp?EdpNo=7192259&Sku=B69- 1277

Thanks for clearing that up!
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Using the file>export>media. I want to bounce my whole project down to AVI and Im getting errors from Media Encoder CS4. See below.........
- Source File: C:\DOCUME~1\KYLEFO~1\LOCALS~1\Temp\HLC final1_2.prproj
- Output File: C:\Documents and Settings\Kyle Fowler\My Documents\HLC pics and clips\Sequence 01.avi
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 00:18:44
8/9/2009 2:57:15 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
I got the same type of error from attempting an audio only export. I just upgraded from CS3. This project was crated in CS3, then converted to CS4. No other issues with the upgrades. My only guess is that converting the session from a CS3 to CS4 is the causing this. Can someone please help?
Thanks in advance.

Thanks for those details. I just noticed that all the avi and wavs are still located in the CS3 folder from the previous installation. Could that be the hitch?
This project was created in CS3, then converted 2 days ago into a CS4 project. There was some wierdness on a few things after conversion, but nothing out of the ordinary and CS4 is running like a champ on my system until I attempted to do this bounce. I am new to Premiere, so I may be missing something as simple as updating filepaths, etc.?
Yes, MP3 is terrible. I have the v.o. in wav. Honestly, I didnt notice the music track was in MP3 until gathering project specs for this. I was planning on replacing that for the final export. Im using a 3rd party sidechain VST for the ducking in PPro.....Sidekick 4.1: http://www.twistedlemon.nl/site/
It requires tht you run two instances of the plugin on seperate stereo tracks (still need to deal with the vo track having to be in stereo for now).
Thanks for your help.
AVI details:
File Path: C:\Documents and Settings\Kyle Fowler\Kyle Fowler's Documents\Adobe\Premiere Pro\3.0\TAPE 1.avi
Type: AVI Movie
File Size: 12.1 GB
Image Size: 720 x 480
Pixel Depth: 32
Frame Rate: 29.97
Source Audio Format: 48000 Hz - 16 bit - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00;57;02;20
Average Data Rate: 3.6 MB / second
Pixel Aspect Ratio: 0.9091
AVI File details:
Timecode:
Reel name: Untitled Tape
User Timecode: 08;06;40;11
Reel name: Untitled Tape
Contains 1 video track(s) and 1 audio track(s).
Interleave: 1 : 28.99
Video track 1:
Size is 11.46G bytes (average frame = 123.44K bytes)
There are 102576 keyframes.
Frame rate is 29.97 fps
Frame size is 720 x 480
Depth is 24 bits.
T
Audio track 1:
Size is 626.70M bytes
Rate is 48000 samples/sec
Sample size is 16 bits
Preset info:
For editing AVCHD Formats recorded in anamorphic 1920x1080 (ex.1440x1080).
16:9 interlaced HD video at 25 frames per second.
48kHz audio.
General
Editing mode: AVCHD 1080i anamorphic
Timebase: 25.00fps
Video Settings
Frame size: 1440h 1080v (1.3333)
Frame rate: 25.00 frames/second
Pixel Aspect Ratio: HD Anamorphic 1080 (1.333)
Fields: Upper Field First
Audio Settings
Sample rate: 48000 samples/second
Default Sequence
Total video tracks: 3
Master track type: Stereo
Mono tracks: 0
Stereo tracks: 3
5.1 tracks: 3
Submix mono tracks: 0
Submix stereo tracks: 0
Submix 5.1 tracks: 0

Stuttering Playback in Premiere Pro CS4

I've recently been doing some editing in premiere pro cs4 and when i'm trying to playback footage (Pictures or video) it will play fine for about 2 seconds then skip ahead a bit, it does this repetedly no matter what project i'm in. Does anyone know what could be causing this and what i could to to solve it?
System Specs
Q6600 @ 3.2 ghz
1 500 gb HDD / 1 1000gb HDD (both 7200rpm)
Auzentech X-Raider sound card
EVGA 8800GT
Windows 7 RTM
Gigabyte EP45-T mobo

Try my Premiere Pro 4.1 Benchmarking tool to see if your system is misconfigured or improperly tuned. Email me the results and I will try to suggest changes to improve your configuration.
One easy change to your system would be to remove your sound card and just use the motherboard sound chip. Never having heard of that card and knowing that in the past even big name cards have cause problems this might be the first suggestion.

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