Playbook and Z10...

When will be have full integration??? I can not believe this is happening.... I buy the newest Blackberry and find out is not working with playbook, this a major error that needs to be fixed ASAP, not in weeks.

We only expect security fixes from now on, no OS development is likely, so no bridge fix.

Similar Messages

Bridge drops while connected to Playbook and Z10.

Hi,
I have a Z10 10.1 software with Telus and the updated Playbook software.
when im bridged to the playbook the bridge connection drops once and a while. There are no other bluetooth connections around when I am in my home that could be interferring...
Are there any issues with the bridge connection?

Hi mikeymike123,
Could you please provide as much detail as possible on this issue so we can better assist?
What version of BlackBerry Bridge do you have installed?
Do you receive any error or warning message when the connection drops?
Are you accessing any specific features when this happens?
Are you always in the same environment when you have this issue?
What steps do you need to perform to restore your connection?
I look forward to your response.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Video Chat from my PlayBook to Z10

Hi,
I have a Playbook and a Z10, both of which are on separate BBID's. Till about 2-3 months back, I was able to video chat from my Playbook to my Z10. However, I am not able to do that now and I get the message 'COntact's unavailable'. But, I can still do a video chat from my Z10 to the Playbook using the notifications. This is only happening with my Z10. My brother also has a Z10 and I am able to call him from my Playbook.
Can you help resolve this
Thanks

Dear kulpreet
I know that you have been waiting an exceedingly long time for a reply.
Today I made my first attempt to use the video chat application for my BlackBerry PlayBook, only just minutes before this post.
If you are still unable to receive your video chat between you and your loved one, I suggest that you add details to both your phone and PlayBook again.
I have just experimented with my phone and PlayBook, at that using my phone as a hospital for my PlayBook, I was still able to get a connection between the two.
My playbook did complete the connection but when I replied from phone to playbook, playbook did not seem to connect.
Maybe due to having the same connector had to do with it, but it did attempt.
I believe the connection is made through your BB10 via your BBM.
I hope this will help you and others in the near future.
Yours sincerely
JT Valerie
JTValerie

Why are we unable to video chat between playbook and Phones? ..

Is this feature going to be incorporated? You can do it with facetime.....
Any thoughts surrounding this idea?
Solved!
Go to Solution.

Kayzaar wrote:
How? I didn't know that you can download the app to the Z10?
On the Z10, it is called BBM Video
Using the Playbook and the Z10 and the Z30 and loving them
Martin

My experience of Playbook and RIM customer support

On Oct 26, 2012, I purchased BlackBerry 32G Playbook from
The Source. I contacted BlackBerry support on Dec 27, 2012 as I was having problem charging it using the charger that came
with the Playbook. The charging cable connects to charging port on the playbook
very loosely and it doesn’t seem to make good stable contact. After some
troubleshooting over the phone, I was told to ship the Playbook for repair.
I was issued an RMA. The Playbook was sent on
Jan 7, 2013 to Lavergne, TN for repair. I received the playbook on Jan 14, 2013
from Lavergne, TN. It came with no note as what was the problem and how it was
fixed.
On receiving, I soon found out that I still cannot charge
the unit. Called BlackBerry Support again. I was frustrated with same questions
from call center person and she hang up on me. I called them back and it was a
different person. Customer Service representative told me that they cannot see
what repairs if any were done by their facility in Lavergne, TN. I was issued a
new. One more time, the unit was sent back to Lavergne, TN for
repair on Jan 21, 2013. This time, I put a note with Playbook for repair
department to notify me as what was the problem and how it was fixed.
The unit came back from Lavergne, TN on Jan 28, 2013. There
was no note as what was wrong with the unit and how it was fixed. I soon found
out that unit is still not charging. Called the BlackBerry Customer Service
again and I was very frustrated at their sheer inability to fix the problem.
After a very long unpleasant conversation, I was told that they will put a hold
on my credit card and will send me a replacement unit. To avoid being charged,
I need to send my Playbook in 10 business days.
Since I’m out options, I grudging agreed. They couldn’t even tell me if
the replacement unit is going to be a new or refurbished. I was issued new RMA.
I received the replacement Playbook on Jan 30, 2013. Thought
my troubles were over finally. But then I tried my charger to charge the
replacement Playbook and the chargers cable won’t fit into the Playbook. So I
called Customer Service again, this time demanding my money back and they can
have their Playbook back.
So far I tried three BlackBerry chargers and none of them
cannot charge the Playbook. Every time, I called Customer Service, I was told
to troubleshoot the problem myself. A customer service representative that hang
up on me told me to go to any nearby store, borrow a charger from store to see
if my Playbook would charge.
The entire month of the Jan 2013 I didn’t get to use the
Playbook. Since I cannot charge Playbook, I cannot use it at all. I got to use
it for less than 2 months and I spent over $200 for a lemon, a horrible
customer/technical support and very long headaches. I had to take Tylenol after
every call to BlackBerry customer service.

Is your PlayBook in a case by any change? I have a friend who had his in a case. When he tried charging it, the plug would not fit in properly and would not charge. Apparently, the hole cut in the case was just a bit too tight so the plug would not go in all the way. He had to remove it from the case in order to charge it up.

Multiple devices + 1 BBID - Playbook and Smartphone

Based on the answers provided in the thread below;
http://supportforums.blackberry.com/t5/BlackBerry-PlayBook-2-0-Insider/Multiple-devices-1-BBID/td-p/...
I do not understand the following statement;
App World supports one simultaneous BBOS device and one PlayBook, and only 5 switches each per year (a maximum of 15 unique device switches per product line per year)
I have a Playbook 64GB and Strom2 9550. My Storm 2 is on BIS and Playbook connects via WiFi or sometimes tethered through Storm 2. So, both my devices would be logged into my Blackberry ID. I would be using App world many times on both the devices, not simultaneously. Does every switch between Playbook and my Storm 2 switching counted as "unique device switching"? If that is called so, I would be reaching 15 switching in a day or two.
For some reason, at the time of my Playbook purchase, my Storm 2 was not on BIS, because of carrier problem. I switched to another carrier and now, just got my BIS running on my Storm 2. But I have not logged into the Storm 2's App world using my Blackberry ID yet.
Can some one give a clear definition of "unique device switch" ?
-Sundar
Solved!
Go to Solution.

sundaraaa wrote:
Does every switch between Playbook and my Storm 2 switching counted as "unique device switching"?
No. Those are the "simultaneous" use.
sundaraaa wrote:
Can some one give a clear definition of "unique device switch" ?
Changing your device from a Storm2 to a new Torch (i.e., a new handheld device PIN) would be a unique device switch.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BlackBerry PlayBook and Internet Explorer?

I am a small business owner and Mac user. My business, however, uses a website that works only with Internet Explorer. In the past I have needed to have a small notebook PC in order to access the site and it is time to get a new computer.
I really would like to check out the new BlackBerry PlayBook and will definitely buy one tomorrow (or Tuesday?) IF it is possible to use IE on it! I really don't want to spend the money for a PC which would be used only for one purpose (I use my iMac for all other computer needs and my BlackBerry 9780 Bold for a phone. Microsoft stopped supporting Macs after version 5 or 6 of IE so that is the ONLY reason I have a PC.)
Oh please please PLEASE tell me that IE will be compatible with the new tablet!?
Anybody know? If not, might as well get an iPad -AND a new notebook PC -AND a new iMac, right?
visualize whirled peas

hawiley wrote:
My business, however, uses a website that works only with Internet Explorer.
Do you know why ? There are only two reasons:
either the website uses ActiveX scripts, and in that case you are out of luck
or the webmaster is simply lazy to convert the website to the W3 and ECMA standards, and in that case you can try and convince them. Once that is done, your website will work on any browser including Safari, Opera, MozillaFirefox and InternetExplorer.
hawiley wrote:
Oh please please PLEASE tell me that IE will be compatible with the new tablet!?
Anybody know? If not, might as well get an iPad -AND a new notebook PC -AND a new iMac, right?
Internet Explorer is currently available for Microsoft Windows and Microsoft Windows Mobile, excluding all other operating systems.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

I've lost my yahoo email access on playbook and yahoo says it's BlackBerry's doing - please help

It's now day 2 of no playbook mail. I kept getting a yellow triangle saying yahoo account not available or couldn't access. The yahoo site says blackberry has done this and blackberry is working to resolve - is this true ?? If so it seriously sucks, as my internet provider is Rogers, just like many people, and Rogers uses yahoo mail. Can someone p,ease confirm and help with thus? B TW: my iPod email is working fine, so its not my Rogers/yahoo email that's the problem. Thanks for your help, Carolxi

carolxi wrote:
Hi TroyTempest, here is the reply link you asked for from yahoo. My issue is how to regain my e-mail. I have outlook on my pc, but Rogers has this downloaded from the yahoo account anyway, so I can't figure out how to fix this. I would be extremely grateful if you could help, perhaps list steps if there is an answer? Thanks so much.
http://help.yahoo.com/kb/index?page=content&id=SLN5817&actp=search&viewlocale=en_CA&searchid=1351274...
That article was last updated March 16th 2012. I don't think we would have put up with this problem for that time would we???
All you can do is delete the account and add it back taking care with the account details.
If people with Rogers email accounts say their Playbook works fine then it ain't the Playbook OS, it's the way it interacts with Your playbook and Your Rogers account. It's in the settings I would think, but everybody with email problems should delete and re-add as first line of attack.
A four legged friend, a four legged friend.... (or is that a different Rogers?)

Playbook and Windows XP : Media Options are not available

Hi, hoping someone can help me as two lengthy calls to RIM have yielded no results.
I am running Windows XP SP3 with spec well above the min requirements for Blackberry desktop software, of which I downloaded the latest version from RIM's site today.
Software recognises the PB and connects fine (displays PIN etc) yet I get two different errors:
1) Device Options > Media
"Media options are not available". A problem occured while attempting to connect to your Blackberry device
2) File > Get Started (dragging and dropping files)
"Media services are not available". A problem occured while attempting to connect to your Blackberry device
I've redownloaded the BDM software twice (both options for PC > and Sync >) with no result. I've tried different USB ports (same wire) and the same problem.
I notice when right clicking on the Device Manager > Properties that I see under Volumes "Internal Storage Not Mounted" which I doubt is helping.
Playbook Storage and Sharing Options have fiel sharing turned on, and UBS connections = Auto Detect (tried "Connect to Windows") and no result.
Any ideas?

I may have a workaround for all you fellow sufferers.
In your playbook tap the information icon (uppermost right corner). Tap about and where it says view information about your tablet tap the down arrow and select network. There you will find one or two IPV4 addresses one for usb the other for wifi.
In Windows (7 don't know about XP or Vista click on start and in the search bar type the following
run \\either IPV4 address.
With any luck, Windows explorer will pop up giving you access to your playbook for file transfers.
Once you have done that, and if you prefer a two panel file manager as I do for file transfers, download and install a program called FreeCommander. This program will allow you to access a network drive from somewhere in its top menu (can't recall where at the moment and I'm not in Windows). Up will pop a screen asking you for a drive letter to be assigned (take your pick) and a location. In this area type \\either IPV4 url\media. You should now be able to access this drive from FreeCommander and easily transfer files to and from your playbook and computer.
Don't guarantee that this will work for you but it has for me.
Allan

Actual Difference between Dev Alpha B and LE Z10 and Z10 ??

Hi all,
Well i just want to have a detailed configuration differences between these versions of BB10 Hardware's.
What are the major differences of DAB, LE Z10 and Z10 ?? if there are any.

But it seems they are different. The battery connector in LE is on the opposite side (like Dev Alpha).

Good generic car holder for Q10 and Z10

Can anyone recommend a good car holder that can hold both the Q10 and Z10 (under $15 preferrably), suction type?
No I don't carry two phones the Q is the other halfs.
=====================================
Recent BlackBerry 10 convert (from guess what)
Solved!
Go to Solution.

I use one similar to this one.
http://www.amazon.com/GNWE-CMH-005-MX-p-Universal-Mount-Holder/dp/B004WXC4P0/ref=pd_sim_e_2

Junos Pulse for Playbook and 9850

I see that all BB smart phones except the Torch 9850 and the Playbook can access Junos Pulse. I have become a developer and have coverted android apps and installed multiple applications but am unable to do so for Junos Pulse. I am a physician who does not want to use our hospitals bulky Ipad and there is no mouse in the attached bluetooth keyboard. I love my Playbook and the OEM keyboard. Please, please, please, configure Junos Pulse for Playbook and the Torch. It is essential to have at least the tablet in our healthcare environment.

For your request you need to contact the developer to have the app ported to the playbook.
Be a Shepard and not an iSheep.

BB10, PlayBook and MacBook Pro OSX

Here's my situation. Any help would be appreciated.
I work for a small-medium sized business. We run Exchange/Outlook on Dell laptops. I have a corporate BlackBerry Bold 9780. We are making the move to iPhone5 this summer, and I have a PlayBook 64GB Wi-fi.
I just went out a month ago and bought a MacBook Pro because that Dell was 'less than perfect'. I am running Mac Mountain Lion instead of Windows. That means Mac Mail, Calendar and Contacts. I have added my Exchange credentials and my Gmail credentials into Mail and Calendar and they are working fine. Only hassle so far is I can't seem to create a new folder in the Exchange environment. My exchange contacts have come across fine as well. I don't use gmail for contacts, just for personal email and my personal and my kids calendars (sports events etc.)
But contacts is a pain in the **bleep**. Really not happy. Syncing to exchange and keeping everything together is brutal.
Love that the PlayBook adds in LinkedIn and Twitter. Think that contact systems works great.
I'm planning to get a Z10, (either I convince the President to not issue me an iPhone, or I go out and get one myself).
Ideally, I'd like to try to keep all my contacts somewhere where they can sync properly. Love to bypass the corporate exchange environment for contacts if possible.
So, what's the best platform/method to do this? Is google the answer to keep all my contacts or is there something else? Outlook for Mac maybe?

You can purchase Mountain Lion in the Mac App Store and you may install it on both machines provided they meet the Mountain Lion requirements which are listed here (see 'Supported Models'):
http://www.apple.com/osx/specs/
Once done you can set up iCloud on both Macs.

Blackberry Playbook and library books

I cannot get the Digital Editions loaded on my PC to "see" my Playbook when it is attached so that I can download books from the library (it dos now show on the Bookshelf). PC says it is authorized.
Thank you, Cherry

No, the Blackberry is not a supported device under ADE. Your choice of
the term 'not native' could mean that the Blackberry is supported some
other way by ADE, which is not true. Thus, there is no way to connect the
Blackberry to ADE directly.
ADE does provide both library management and support for DRM-enabled
epublications. As you point out, so do other software systems. And
because there are other software systems that do support DRM-enabled
publications, plus other systems interface with your Blackberry, perhaps
you should look at those systems to use instead of ADE.
Yes, KOBO's desktop support for epublications is independent of, and cannot
run with, ADE.
So, if you have alternatives, why are you asking how to interface ADE with
the KOBO desktop?
================

Exchange email not syncing with Outlook 2010 and Z10

Hi all,
I've just set up my work email's to sync with my BB Z10. This all works fine and I'm getting the emails on my phone. But when I read an email from my phone, it does not get read in Outlook. When I delete an email on my phone, it does not get deleted in Outlook. Vice versa. If I read and delete emails in Outlook, they do not get read or deleted on my phone. This is rather frustrating as the whole point of syncing emails is to be able to have full control away from the office. I've got Delete on Handheld and Server on yet they are not deleting on Handheld and Server. These settings work fine for my personal accounts but just not on my Exchange account. Initially when I deleted a load of messages from my phone I got the following message 'Email messages will be removed from the BlackBerry Hub but will remain on the server'. Can I turn this option off? Also why is it coming up with this even though I have Delete on Handheld and Server on.
Thanks in advance,
Rajan

go to settings, accounts, choose the account in question, tap on advanced on bottom, do you show server address and port 443 below it and using SSL with PUSH on?
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

Playbook and Z10...

Similar Messages

Maybe you are looking for