Playbook - Appworld Fails to Open after 'Upgrade Required'

I've un-installed, and re-installed the Playbook OS from desktop manager, as well as wiping it from the security settings and re-updating the playbook. 2 times each way.
Everything goes AOK, until I opend appworld. A prompt appears stating that  an upgrade is required. When I upgrade it closed Appworld, and when I re-open it, it's stuck on a colorful 'loading' screen and won't load.
If I deleted my wifi connection and re-add it, I can then select updates, it finds a 3MB update, which I run and then I'm right back to square 1. Open appworld, and it prompts for an upgrade.
Has anyone else run into this?
BES 5.0.4
BES 10.2
Exchange 2010
SQL2008R2

Try tweeting to @blackberryhelp and include link to this post. Whilst BB are seeking a buyer/messiah and they sold very few LTE playbooks, even then mostly on a plan, I doubt they will fix this.
This is where I got my information.
 http://forums.crackberry.com/blackberry-playbook-f222/playbook-apps-world-has-frozen-blank-screen-sa...
Sarah.

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            at com.businessobjects.mds.services.internal.MdsModelContribution.register(MdsModelContribution.java:14)
            ... 21 more
    Caused by: java.lang.UnsatisfiedLinkError: Can't load library: /bobje/sap_bobj/enterprise_xi40/linux_x64/headless/libmawt.so
            at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1807)
            at java.lang.Runtime.load0(Runtime.java:770)
            at java.lang.System.load(System.java:1011)
            at java.lang.ClassLoader$NativeLibrary.load(Native Method)
            at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1922)
            at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1846)
            at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1825)
            at java.lang.Runtime.loadLibrary0(Runtime.java:823)
            at java.lang.System.loadLibrary(System.java:1036)
            at sun.security.action.LoadLibraryAction.run(LoadLibraryAction.java:50)
            at java.security.AccessController.doPrivileged(Native Method)
            at java.awt.Toolkit.loadLibraries(Toolkit.java:1605)
            at java.awt.Toolkit.<clinit>(Toolkit.java:1627)
            at sun.awt.AppContext$2.run(AppContext.java:237)
            at sun.awt.AppContext$2.run(AppContext.java:226)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
            at sun.awt.AppContext.access$200(AppContext.java:112)
            at sun.awt.AppContext$3.run(AppContext.java:294)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.getAppContext(AppContext.java:275)
            at com.sun.jmx.trace.Trace.out(Trace.java:180)
            at com.sun.jmx.trace.Trace.isSelected(Trace.java:88)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.isTraceOn(DefaultMBeanServerInterceptor.java:1830)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerDynamicMBean(DefaultMBeanServerInterceptor.java:929)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerObject(DefaultMBeanServerInterceptor.java:916)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerMBean(DefaultMBeanServerInterceptor.java:312)
            at com.sun.jmx.mbeanserver.JmxMBeanServer$2.run(JmxMBeanServer.java:1195)
            at java.security.AccessController.doPrivileged(Native Method)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.initialize(JmxMBeanServer.java:1193)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:225)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:170)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.newMBeanServer(JmxMBeanServer.java:1401)
            at javax.management.MBeanServerBuilder.newMBeanServer(MBeanServerBuilder.java:93)
            at javax.management.MBeanServerFactory.newMBeanServer(MBeanServerFactory.java:311)
            at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:214)
            at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:175)
            at sun.management.ManagementFactory.createPlatformMBeanServer(ManagementFactory.java:302)
            at java.lang.management.ManagementFactory.getPlatformMBeanServer(ManagementFactory.java:504)
            at com.sap.sup.wily.agent.service.PlatformMBeanPoller.launchPoller(PlatformMBeanPoller.java:73)
            at com.sap.sup.wily.agent.service.PlatformMBeanPoller.IAgentService_startService(PlatformMBeanPoller.java:65)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startService(ServiceAdministrator.java:432)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startServiceSafe(ServiceAdministrator.java:446)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.IExecutableItem_execute(ServiceAdministrator.java:310)
            at com.wily.util.task.AsynchExecutionQueue$WrapperItem.IExecutableItem_execute(AsynchExecutionQueue.java:414)
            at com.wily.util.task.AsynchExecutionQueue.doTask(AsynchExecutionQueue.java:205)
            at com.wily.util.task.ATask$CoreTask.run(ATask.java:132)
            at java.lang.Thread.run(Thread.java:743)
    -:0:-: TraceLog message 1245
    |4ab25da4-f37d-97ff-b2ad-a97877076bb3|2014 06 19 14:04:22:399|-0400|Information|Information|>=|S| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200||}|0|1|0|1|-|-|-|-|-|-||||||||||||SessionManagerFactory::createInstance: 00.957
    -:0:-: TraceLog message 1246
    |d3abc036-3e0f-728a-7dba-e3b540d39fe6|2014 06 19 14:04:22:451|-0400|Error| |>>| | |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.bridge.JavaBridgeMain||Could not initialize processing subsystem
    java.lang.ExceptionInInitializerError
            at com.businessobjects.dsl.framework.session.SessionContribution.register(SessionContribution.java:71)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.initializeExtensionPoint(SessionManagerFactory.java:377)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.createInstance(SessionManagerFactory.java:340)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.getInstance(SessionManagerFactory.java:205)
            at com.businessobjects.ras21.servercore.externalservicessubsystem.UserSecurityCalculator.<clinit>(UserSecurityCalculator.java:38)
            at com.businessobjects.ras21.servercore.externalservicessubsystem.SecurityCalculator.<init>(SecurityCalculator.java:89)
            at com.businessobjects.ras21.servercore.bridge.servant.SLUserSecurityServant.<init>(SLUserSecurityServant.java:125)
            at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runServants(JavaBridgeMain.java:224)
            at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runAdapter(JavaBridgeMain.java:56)
            at com.businessobjects.ras21.servercore.servercontainer.ProcChildMain.main(ProcChildMain.java:141)
    Caused by: java.lang.RuntimeException: java.lang.reflect.InvocationTargetException
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributions(OsgiPlatform.java:243)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.<clinit>(OsgiPlatform.java:109)
            ... 10 more
    Caused by: java.lang.reflect.InvocationTargetException
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:597)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContribution(OsgiPlatform.java:646)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperty(OsgiPlatform.java:622)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperties(OsgiPlatform.java:580)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromPropertiesFile(OsgiPlatform.java:326)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsInternal(OsgiPlatform.java:281)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributions(OsgiPlatform.java:239)
            ... 11 more
    Caused by: java.lang.NoClassDefFoundError: sun/awt/SunToolkit : cannot initialize class because prior initialization attempt failed
            at sun.awt.AppContext$2.run(AppContext.java:237)
            at sun.awt.AppContext$2.run(AppContext.java:226)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
            at sun.awt.AppContext.access$200(AppContext.java:112)
            at sun.awt.AppContext$3.run(AppContext.java:294)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.getAppContext(AppContext.java:275)
            at sun.awt.AppContext$6.getContext(AppContext.java:822)
            at sun.misc.SharedSecrets.getJavaAWTAccess(SharedSecrets.java:144)
            at java.util.TimeZone.getDefaultInAppContext(TimeZone.java:635)
            at java.util.TimeZone.getDefaultRef(TimeZone.java:523)
            at java.util.TimeZone.getDefault(TimeZone.java:515)
            at java.text.SimpleDateFormat.initializeCalendar(SimpleDateFormat.java:598)
            at java.text.SimpleDateFormat.<init>(SimpleDateFormat.java:496)
            at org.eclipse.emf.ecore.impl.EFactoryImpl$SafeSimpleDateFormat.<init>(EFactoryImpl.java:712)
            at org.eclipse.emf.ecore.impl.EFactoryImpl.<clinit>(EFactoryImpl.java:730)
            at com.businessobjects.mds.universe.UniverseFactory.<clinit>(UniverseFactory.java:26)
            at com.businessobjects.mds.universe.impl.UniversePackageImpl.<init>(UniversePackageImpl.java:106)
            at com.businessobjects.mds.universe.impl.UniversePackageImpl.init(UniversePackageImpl.java:142)
            at com.businessobjects.mds.universe.UniversePackage.<clinit>(UniversePackage.java:62)
            at com.businessobjects.mds.services.internal.MdsModelContribution.register(MdsModelContribution.java:14)
            ... 21 more
    Caused by: java.lang.UnsatisfiedLinkError: Can't load library: /bobje/sap_bobj/enterprise_xi40/linux_x64/headless/libmawt.so
            at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1807)
            at java.lang.Runtime.load0(Runtime.java:770)
            at java.lang.System.load(System.java:1011)
            at java.lang.ClassLoader$NativeLibrary.load(Native Method)
            at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1922)
            at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1846)
            at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1825)
            at java.lang.Runtime.loadLibrary0(Runtime.java:823)
            at java.lang.System.loadLibrary(System.java:1036)
            at sun.security.action.LoadLibraryAction.run(LoadLibraryAction.java:50)
            at java.security.AccessController.doPrivileged(Native Method)
            at java.awt.Toolkit.loadLibraries(Toolkit.java:1605)
            at java.awt.Toolkit.<clinit>(Toolkit.java:1627)
            at sun.awt.AppContext$2.run(AppContext.java:237)
            at sun.awt.AppContext$2.run(AppContext.java:226)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
            at sun.awt.AppContext.access$200(AppContext.java:112)
            at sun.awt.AppContext$3.run(AppContext.java:294)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.getAppContext(AppContext.java:275)
            at com.sun.jmx.trace.Trace.out(Trace.java:180)
            at com.sun.jmx.trace.Trace.isSelected(Trace.java:88)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.isTraceOn(DefaultMBeanServerInterceptor.java:1830)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerDynamicMBean(DefaultMBeanServerInterceptor.java:929)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerObject(DefaultMBeanServerInterceptor.java:916)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerMBean(DefaultMBeanServerInterceptor.java:312)
            at com.sun.jmx.mbeanserver.JmxMBeanServer$2.run(JmxMBeanServer.java:1195)
            at java.security.AccessController.doPrivileged(Native Method)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.initialize(JmxMBeanServer.java:1193)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:225)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:170)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.newMBeanServer(JmxMBeanServer.java:1401)
            at javax.management.MBeanServerBuilder.newMBeanServer(MBeanServerBuilder.java:93)
            at javax.management.MBeanServerFactory.newMBeanServer(MBeanServerFactory.java:311)
            at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:214)
            at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:175)
            at sun.management.ManagementFactory.createPlatformMBeanServer(ManagementFactory.java:302)
            at java.lang.management.ManagementFactory.getPlatformMBeanServer(ManagementFactory.java:504)
            at com.sap.sup.wily.agent.service.PlatformMBeanPoller.launchPoller(PlatformMBeanPoller.java:73)
            at com.sap.sup.wily.agent.service.PlatformMBeanPoller.IAgentService_startService(PlatformMBeanPoller.java:65)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startService(ServiceAdministrator.java:432)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startServiceSafe(ServiceAdministrator.java:446)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.IExecutableItem_execute(ServiceAdministrator.java:310)
            at com.wily.util.task.AsynchExecutionQueue$WrapperItem.IExecutableItem_execute(AsynchExecutionQueue.java:414)
            at com.wily.util.task.AsynchExecutionQueue.doTask(AsynchExecutionQueue.java:205)
            at com.wily.util.task.ATask$CoreTask.run(ATask.java:132)
            at java.lang.Thread.run(Thread.java:743)
    -:0:-: TraceLog message 1247
    |7fad3c80-8dfb-1944-911f-4d98498f150a|2014 06 19 14:04:22:491|-0400| |Fatal|  |F| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.servercontainer.ProcChildMain||Caught Error at top level
    java.lang.ExceptionInInitializerError
            at com.businessobjects.dsl.framework.session.SessionContribution.register(SessionContribution.java:71)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.initializeExtensionPoint(SessionManagerFactory.java:377)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.createInstance(SessionManagerFactory.java:340)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.getInstance(SessionManagerFactory.java:205)
            at com.businessobjects.ras21.servercore.externalservicessubsystem.UserSecurityCalculator.<clinit>(UserSecurityCalculator.java:38)
            at com.businessobjects.ras21.servercore.externalservicessubsystem.SecurityCalculator.<init>(SecurityCalculator.java:89)
            at com.businessobjects.ras21.servercore.bridge.servant.SLUserSecurityServant.<init>(SLUserSecurityServant.java:125)
            at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runServants(JavaBridgeMain.java:224)
            at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runAdapter(JavaBridgeMain.java:56)
            at com.businessobjects.ras21.servercore.servercontainer.ProcChildMain.main(ProcChildMain.java:141)
    Caused by: java.lang.RuntimeException: java.lang.reflect.InvocationTargetException
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributions(OsgiPlatform.java:243)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.<clinit>(OsgiPlatform.java:109)
            ... 10 more
    Caused by: java.lang.reflect.InvocationTargetException
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:597)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContribution(OsgiPlatform.java:646)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperty(OsgiPlatform.java:622)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperties(OsgiPlatform.java:580)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromPropertiesFile(OsgiPlatform.java:326)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsInternal(OsgiPlatform.java:281)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributions(OsgiPlatform.java:239)
            ... 11 more
    Caused by: java.lang.NoClassDefFoundError: sun/awt/SunToolkit : cannot initialize class because prior initialization attempt failed
            at sun.awt.AppContext$2.run(AppContext.java:237)
            at sun.awt.AppContext$2.run(AppContext.java:226)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
            at sun.awt.AppContext.access$200(AppContext.java:112)
            at sun.awt.AppContext$3.run(AppContext.java:294)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.getAppContext(AppContext.java:275)
            at sun.awt.AppContext$6.getContext(AppContext.java:822)
            at sun.misc.SharedSecrets.getJavaAWTAccess(SharedSecrets.java:144)
            at java.util.TimeZone.getDefaultInAppContext(TimeZone.java:635)
            at java.util.TimeZone.getDefaultRef(TimeZone.java:523)
            at java.util.TimeZone.getDefault(TimeZone.java:515)
            at java.text.SimpleDateFormat.initializeCalendar(SimpleDateFormat.java:598)
            at java.text.SimpleDateFormat.<init>(SimpleDateFormat.java:496)
            at org.eclipse.emf.ecore.impl.EFactoryImpl$SafeSimpleDateFormat.<init>(EFactoryImpl.java:712)
            at org.eclipse.emf.ecore.impl.EFactoryImpl.<clinit>(EFactoryImpl.java:730)
            at com.businessobjects.mds.universe.UniverseFactory.<clinit>(UniverseFactory.java:26)
            at com.businessobjects.mds.universe.impl.UniversePackageImpl.<init>(UniversePackageImpl.java:106)
            at com.businessobjects.mds.universe.impl.UniversePackageImpl.init(UniversePackageImpl.java:142)
            at com.businessobjects.mds.universe.UniversePackage.<clinit>(UniversePackage.java:62)
            at com.businessobjects.mds.services.internal.MdsModelContribution.register(MdsModelContribution.java:14)
            ... 21 more
    Caused by: java.lang.UnsatisfiedLinkError: Can't load library: /bobje/sap_bobj/enterprise_xi40/linux_x64/headless/libmawt.so
            at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1807)
            at java.lang.Runtime.load0(Runtime.java:770)
            at java.lang.System.load(System.java:1011)
            at java.lang.ClassLoader$NativeLibrary.load(Native Method)
            at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1922)
            at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1846)
            at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1825)
            at java.lang.Runtime.loadLibrary0(Runtime.java:823)
            at java.lang.System.loadLibrary(System.java:1036)
            at sun.security.action.LoadLibraryAction.run(LoadLibraryAction.java:50)
            at java.security.AccessController.doPrivileged(Native Method)
            at java.awt.Toolkit.loadLibraries(Toolkit.java:1605)
            at java.awt.Toolkit.<clinit>(Toolkit.java:1627)
            at sun.awt.AppContext$2.run(AppContext.java:237)
            at sun.awt.AppContext$2.run(AppContext.java:226)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
            at sun.awt.AppContext.access$200(AppContext.java:112)
            at sun.awt.AppContext$3.run(AppContext.java:294)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.getAppContext(AppContext.java:275)
            at com.sun.jmx.trace.Trace.out(Trace.java:180)
            at com.sun.jmx.trace.Trace.isSelected(Trace.java:88)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.isTraceOn(DefaultMBeanServerInterceptor.java:1830)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerDynamicMBean(DefaultMBeanServerInterceptor.java:929)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerObject(DefaultMBeanServerInterceptor.java:916)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerMBean(DefaultMBeanServerInterceptor.java:312)
            at com.sun.jmx.mbeanserver.JmxMBeanServer$2.run(JmxMBeanServer.java:1195)
            at java.security.AccessController.doPrivileged(Native Method)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.initialize(JmxMBeanServer.java:1193)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:225)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:170)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.newMBeanServer(JmxMBeanServer.java:1401)
            at javax.management.MBeanServerBuilder.newMBeanServer(MBeanServerBuilder.java:93)
            at javax.management.MBeanServerFactory.newMBeanServer(MBeanServerFactory.java:311)
            at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:214)
            at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:175)
            at sun.management.ManagementFactory.createPlatformMBeanServer(ManagementFactory.java:302)
            at java.lang.management.ManagementFactory.getPlatformMBeanServer(ManagementFactory.java:504)
            at com.sap.sup.wily.agent.service.PlatformMBeanPoller.launchPoller(PlatformMBeanPoller.java:73)
            at com.sap.sup.wily.agent.service.PlatformMBeanPoller.IAgentService_startService(PlatformMBeanPoller.java:65)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startService(ServiceAdministrator.java:432)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startServiceSafe(ServiceAdministrator.java:446)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.IExecutableItem_execute(ServiceAdministrator.java:310)
            at com.wily.util.task.AsynchExecutionQueue$WrapperItem.IExecutableItem_execute(AsynchExecutionQueue.java:414)
            at com.wily.util.task.AsynchExecutionQueue.doTask(AsynchExecutionQueue.java:205)
            at com.wily.util.task.ATask$CoreTask.run(ATask.java:132)
            at java.lang.Thread.run(Thread.java:743)
    -:0:-: TraceLog message 1248
    |dd2a290d-c8ad-ebea-d1b5-3ebe783e598b|2014 06 19 14:04:22:491|-0400| |Fatal|  |F| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.servercontainer.ProcChildMain||BEGIN TRACING JVM PROPERTIES
    java.vendor = <SAP AG>
    sun.management.compiler = <HotSpot 64-Bit Tiered Compilers>
    os.name = <Linux>
    sun.boot.class.path = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/sapjvm-alt-rt.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/resources.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/rt.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/sunrsasign.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/jsse.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/jce.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/charsets.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/jfr.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/classes:/bobje/sap_bobj/enterprise_xi40/java/wily/Agent.jar>
    ooc.orb.oa.thread_pool = <64>
    java.vm.specification.vendor = <Sun Microsystems Inc.>
    businessobjects.server.friendlyname = <halsapad12.DashboardDesignCacheServer>
    businessobjects.logs.home = </bobje/sap_bobj/logging/>
    java.runtime.version = <6.1.055>
    com.sap.vm.version = <10>
    businessobjects.ns = <hal-sapa-d12.dc.fmcna.com:6400>
    com.wily.log4j.defaultInitOverride = <true>
    user.name = <cbi>
    user.language = <en>
    sun.boot.library.path = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/amd64>
    java.version = <1.6.0_51>
    user.timezone = <America/New_York>
    java.net.preferIPv4Stack = <false>
    sun.arch.data.model = <64>
    java.endorsed.dirs = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/endorsed>
    sun.cpu.isalist = <>
    sun.jnu.encoding = <UTF-8>
    file.encoding.pkg = <sun.io>
    file.separator = </>
    java.specification.name = <Java Platform API Specification>
    com.wily.introscope.agent.agentName = <xccache_halsapad12.DashboardDesignCacheServer_java>
    java.class.version = <50.0>
    user.country = <US>
    java.home = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre>
    com.sap.vm.compressedoops = <true>
    java.vm.info = <Aug 12 2013 00:30:55 - 61_REL - optU - linux amd64 - 6 - bas2:201693 (mixed mode)>
    os.version = <2.6.18-128.el5>
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    businessobjects.enterprise.orb.threadmodel = <threaded>
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    introscope.enterprisemanager.serversockets.reuseaddr = <false>
    java.awt.printerjob = <sun.print.PSPrinterJob>
    sun.io.unicode.encoding = <UnicodeLittle>
    com.sap.vm.codeline = <61_REL>
    user.home = </sapmnt/CBP/cbi>
    java.specification.vendor = <Sun Microsystems Inc.>
    tracelog.logdir = </bobje/sap_bobj/logging/>
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    java.vendor.url = <http://www.sap.com/>
    businessobjects.enterprise.orb.thread_pool_size = <5>
    java.vm.vendor = <SAP AG>
    java.runtime.name = <Java(TM) SE Runtime Environment>
    java.class.path = <:/bobje/sap_bobj/enterprise_xi40/java/lib//XcelsiusServer.jar:/sapmnt/CBP/db2cbi/sqllib/java/db2jcc_license_cu.jar:/sapmnt/CBP/db2cbi/sqllib/java/db2java.zip:/sapmnt/CBP/db2cbi/sqllib/java/db2jcc.jar:.::/bobje/sap_bobj/enterprise_xi40//java/wily/Agent.jar>
    tracelog.jni = <1>
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    java.vm.specification.name = <Java Virtual Machine Specification>
    java.vm.specification.version = <1.0>
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    java.awt.headless = <true>
    java.io.tmpdir = </tmp>
    java.vendor.url.bug = <http://service.sap.com/support>
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    user.dir = </bobje/sap_bobj/enterprise_xi40/linux_x64>
    bobj.logging = <true>
    line.separator = <
    >
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    file.encoding = <UTF-8>
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    END TRACING JVM PROPERTIES
    -:0:-: TraceLog message 1249
    |a79b935e-9c92-9957-35bf-2c937079beb8|2014 06 19 14:04:22:492|-0400| |Fatal|  |F| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.servercontainer.ProcChildMain||BEGIN TRACING COMMAND LINE
      -loggingPath
      /bobje/sap_bobj/logging/
      -cache
      -documentType
      CrystalEnterprise.XL.Query
      -nops
      -restart
      -fg
      -name
      halsapad12.DashboardDesignCacheServer
      -pidfile
      /bobje/sap_bobj/serverpids/halsapad12_halsapad12.DashboardDesignCacheServer.pid
      -ns
      hal-sapa-d12.dc.fmcna.com:6400
      -procParentIOR
      IOR:010000002500000049444c3a4a6176614272696467652f4941646170746572426f6f7473747261703a312e300000000001000000000000005a000000010101ca1a00000068616c2d736170612d6431322e64632e666d636e612e636f6d006cbd10000000000000001c26a353bb16050003000000010000000100000014000000011af5ca010001000000000000010100000000000200
      -libraryName
      XcelsiusServer
      -useSLUS
    END TRACING COMMAND LINE
    -:0:-: TraceLog message 1250
    |088b0565-be95-fe7f-e474-4e3c45773bbc|2014 06 19 14:04:22:492|-0400| |Fatal|  |F| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.servercontainer.ProcChildMain||11 threads are still alive in this JVM
    Thread 'Thread[main,5,main]' is still alive
    Thread 'Thread[Business Objects - Sessions Clean up,5,main]' is still alive
    Thread 'Thread[Thread-2,5,main]' is still alive
    Thread 'Thread[Configuration Watch Heartbeat Heartbeat,5,Agent]' is still alive
    Thread 'Thread[Remove Metric Data Watch Heartbeat Heartbeat,5,Agent]' is still alive
    Thread 'Thread[Agent Heartbeat,5,Agent]' is still alive
    Thread 'Thread[Agent Execution,5,Agent]' is still alive
    Thread 'Thread[Agent ServerConnection,5,Agent]' is still alive
    Thread 'Thread[UnknownHub Hub Transmit 1,5,Agent]' is still alive
    Thread 'Thread[UnknownHub Hub Receive 1,5,Agent]' is still alive
    Thread 'Thread[PO:client_main Mailman 1,5,Agent]' is still alive
    Regards
    Kannan K

    Kannan,
    the error in your logs like "NoClassDefFoundError" etc. point us towards issues with jar files. either they are missing or not the correct ones.
    A general practice in such situation is to
    stop all servers except CMS,IFRS,OFRS > repair the base installation
    OR
    If you have a working environment with the exact same patch, copy the 'lib' folder from "/bobje/sap_bobj/enterprise_xi40/java/" to the non-working server.
    PS: please attach the logs to the thread instead of pasting the content.
    -Nikhil Nair

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