Playbook bridge email viewing suggestions

It would be really nice if you could do the following while viewing bridged email from blackberry:
1) zoom & pan the email text. Sometimes rich text email have fonts so small you almost need a magnifier to view. It's a shame in a pinch-to-zoom enabled device I cannot zoom in & out of the email!
2) is there a way to download pdfs or other docs via clicking the hyperlinks in emails? for that matter, downloading docs from hyperlinks does not seem to work on the playbook browsers either!
thanks.

One more... the ability to read encrypted confidential email messages by typing in your email password as you can on the BB.
Best regards,
Brent
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PLAYBOOK BRIDGE - EMAIL ACCESS - MULTI SELECT DELETE FREEZE UP PROBLEM

I just purchased my BlackBerry Playbook Yesterday 04-30-2011, I updated to the latest OS Version: 1.0.1.1710
My playbook has been working awesome, with the exception of only having a few apps out so far... I love it. (I know the apps will come soon)
I have a Blackberry Curve 8530 on Sprint with OS Version:5.0.0.1030
When the bridge is connected it's working great. The only problem I have seen so far is this:
I've tried to check my email on my blackberry and multi select the emails as I go to delete them. When I delete the emails off my blackberry through the bridge one at a time it works GREAT. However when I use the multi select feature of the PlayBook to choose multiple emails to delete all 5-8 emails at a time I tap DELETE PlayBook ask me if I want to delete on device and/or online and, I choose on device and online. My playbook appears it will delete them like if I had selected one at a time, however it doesn't delete them, it's like the bridge freezes. Playbook acts fine and I can actually exit out of the bridge message window. I have to do a battery pull on my phone (BlackBerry Curve 8530) to get it to unfreeze. I've tried a couple of times with no success on this whole process. This is my first time posting here... Can someone help me with who I need to notify about this to get this issue resolved or at least addressed/duplicated? Anyone have any ideas? I could just individually delete the email but I like the feature of deleting multiple emails by selecting them and placing a "CHECK" beside the ones I would like to delete. Any questions please let me know!
Any help would be GREATLY appreciated!

I can delete multiple messages one at a time on my Bold 9700 way faster than I can multi-select and delete on the Playbook. Sometimes mutli-select works, sometimes it hangs, sometimes it causes Bridge email to just close. On the Bold, delete just works.
Bold 9700 - 6.0.0.448
Playbook 64G - 1.0.3.1868
Bridge - 1.0.0.83

No copy & paster between Playbook Browser and Bridge Email?!

Can anyone confirm the problem I see and maybe know whether RIM is working on it?
Quite often I need to paste text portions out of a website and include it in an email and send it.
In this case I copied the web adress in the PB browser and tried to paste it into the Bridged Email App.
No success, there is no paste option available. Pasting to a native PB app works!
This is a huge drawback and I am sure many other will discover this problem, sooner or later.
Is the adressed to RIM?

Bridge related issue related to language configuration of the PlayBook was solved by the following steps,
1.Unpair your devices;
2.Change language to default English;
3. reboot PlayBook;
4.Pair the devices and bridge;
5.Change the language of the PlayBook to your prefered one.
Hope that solves your issue.

Bridge Email - endless loop

Playbook 64gb
Software   2.0.1.358
Free storage 59.4gb
Torch 9800
Yes Optus - Australia
Software 6.0 bundle 3049   v6.0.0.706 platform 6.6.0.246
Free memory 268562422 Bytes
Application Memory Free space 256.1mb
Device memory free space3.6gb
Blackberry Bridge – Email goes into a loop
The indicator on the top left will show I have 4 emails.   I then open BB Bridge and open Messages – I see the shape of two rectangles filling the screen, then a full white screen, then black   then back to rectangles, white, black …again and again ..   All the while the green circle (hourglass) goes around.    It is as if it has hit a programming loop.   I can exit it, and go to other Bridge options such as Contacts, calendar and they all work perfect.
I have tried restarts, I have tried breaking the ling and re connecting   I have tried removing and reinstalling bridge on my Torch
It was working …. And I can’t think of any install or changes made since it worked.
Any suggestions?     I have run out of options.
Thanks !
Gary
Solved!
Go to Solution.

Lost_at_Sea wrote:
Have you tried the three button reset. It is similar to Control - Alt - Delete on the computer. Hold down the Power Button and both volume buttons at the same time for 15 seconds and then wait 1 minute. Then hold down the power button only until the red light flashes then release it. The PB will restart in about 4 minutes. Report back.
The procedure that you are suggesting does not work with this specific problem, I have personnaly tried it, I even re-installed the OS on my Bold 9900, I have a new OS 7.1 on it, and the I was forced when I attempted to make a backup to reset the Playbook to factory setting, and I still have the same problem as mentioned by the OP
Using the Playbook and the Z10 and the Z30 and loving them
Martin

Bridge email only showing last 20 messages -ideas?

just started yesterday but when the Playbook bridges to my BB and the view is All Messages it only loads the last 20 messages to see. I have 3 personal email boxes and 1 work email set up. all functions on BB with respect to email work fine. when you open email you can edit and reply fine. i individually selected each email box and it is one that seems to have problems and wont load. any ideas? happen to others? solution?

me to.
we have one playbook bridged with a tourch, 1 BES account 1 pop account. Tourch firmware is up2date, playbook firmware up2date, bridge version is last available.
Suddenly i am also able to see only the last 20 entries of the BES account
Did someone have any ideas?
tried: unpaired, deleted bluetooth entries, new pairing, hard reset of playbook and tourch
When i pair the playbook with another tourch everything works fine. Could it be the numer of emails in the BES account (885 emails)?
Any HELP welcome!!!!

Upgrade to 4.5 device software on Telus Pearl 8130: HTML Email viewer doesn't work

I just upgraded the software on my Telus Mobility (Canada) BlackBerry Pearl 8130 (from 4.3).
One of the main reasons I wanted to upgrade was to take advantage of the HTML email viewer (yeah! finally!).
My installation went fine, and the View Messages in HTML option is enabled (was by default, have verified it again).
On my first test email that I sent to myself from my Yahoo account to my default ISP email account, here's what happened. The Yahoo email uses a very simple "stationery" as background, consisting of two small graphic files, one in the upper left and one in the lower right. In between those two graphics is the text you wish to write. So I put the words "test test" in the text portion and sent it to myself.
When the email was received on the Pearl, indeed I saw the two graphics. However, the text was not displayed.
That was the first attempt. The second attempt produced no graphics at all.
I also tried sending myself an email using some formatting, like bold fonts, different text colors, underline and one jpg file. None of the formatting came through, and the jpg came through as an attachment (instead of in the the body of the email where it was placed). When I tried to open the jpg, by clicking on "1 Attachment", I got an error stating that it is an unrecognized file type and cannot be opened.
So it appears that the upgrade took 1 step forward and 3 backwards.
Anyone experience this, and if so, is there a fix, either now or in the works? Does RIM Support read these forums?
Telus Tech Support said that something is being done but they weren't too specific.
I have another upgrade-related question regarding Documents to Go, but I'll post that in a separate thread.
Message Edited by bwv565 on 12-16-2008 11:43 PM

hello,
about your Bluetooth problem, I suggest you one a new discussion on the decicated board called "BlackBerry Accessories". ou will find there experts about Bluetooth.
http://supportforums.blackberry.com/rim/board?board.id=accessories
about the third point : it usually takes a long time for the device to emerge after a battery pull. It's quite common, you can't do anything about it.
about the second point. In my opinion there at least one picture that is corrupted (or one index file).
in the folder containing that image, do you have many images ? Let's call that folder A.
I suggest you to move them one by one into another folder B, then scroll through the folder A.
it will certainly reset a few times, until at one point it wont' freeze, meaning the folder A does not contain the corrupted image anymore.
you then know that the last image moved from A to B is the culprit.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Has anyone else had Bridge Email suddenly fail to load?

I have been plugging along just fine on BB Bridge since I got my Playbook last summer. Suddenly, Bridge Email will not load. It flashes a blank screen, then the outline of the email program, then back to black, then the outline again, black, etc., etc. This goes on indefinitely and email will not load.
All other Bridge applications are working as usual... calendar, contacts, BBM, etc. all work fine.
Email on the Blackberry phone itself has been completely unaffected and works fine.
Have rebooted the Playbook, done a full shutdown, un-paired, re-paired; no solutions.
Will check BB Desktop Manager to see if my most recent backup includes applications/app data. (I back up weekly)
Has anyone else experienced a problem like this? Can the core applications, such as Bridge Email (on the Playbook) be downloaded/re-installed?

MrDavid wrote:
I have been plugging along just fine on BB Bridge since I got my Playbook last summer. Suddenly, Bridge Email will not load. It flashes a blank screen, then the outline of the email program, then back to black, then the outline again, black, etc., etc. This goes on indefinitely and email will not load.
All other Bridge applications are working as usual... calendar, contacts, BBM, etc. all work fine.
Email on the Blackberry phone itself has been completely unaffected and works fine.
Have rebooted the Playbook, done a full shutdown, un-paired, re-paired; no solutions.
Will check BB Desktop Manager to see if my most recent backup includes applications/app data. (I back up weekly)
Has anyone else experienced a problem like this? Can the core applications, such as Bridge Email (on the Playbook) be downloaded/re-installed?
First off this has nothing to do with the OS2.0.1.358. I have had this problem since april 20,2011.
2. If you wouldvhave searched the forums, you would have come across threads about this specific issue. The cause bad code in a html email. I find it is an email from this forum.
There are 2 workarounds.
The first is leaving mail on your server for less time. It may clear up.
The second is to do a full backup and then doing a security wipe. Then a restore with out the app day. Restoring the app data will only put the bad code on the pb.
Make sure you are also running the most up to date bridge software on the phone.
I hope this helps.
Be a Shepard and not an iSheep.

Bridge email not loading...

bridge kinda works... ive never been able to connect bridge browser, however everything else worked fine... until today... all of a sudden, my bridge email stopped responding ... restarted both torch and pb...now it onoy stays at white screen with the green circle (loading...)..
anybody else here experiencing issues with bridge email and browser??

** UPDATE ***
just realized when you click on top left part of mail bridge app u can chose which mail boxes to view and sort..
so now i was able to see that some mail accounts where not loading and others are okay.maybe its an issue with my torch...?

Bridge email issue

From day 1 till I updated the OS on Sunday, i had no issues with the bridge email. Since then, when opening my email from either the icon or from the notification in the top left, the window opens blank white with the green loading icon, then the screen goes gray for a moment...then back to the loading screen then back to gray. In the end my email never loads. Is anyone else experiencing this, or have a fix? So far i have had fun finding fixes and work arounds for the playbook, but this is really frustrating!

I had something similar, not after an upgrade, it just happened. A hard reboot fixed it. Simple to try, just hold down the power button for about 10 seconds. Hope it works.

Playbook & Bridge 2.0 - Bridge browser not available on Playbook

I have a Torch 9800/6.0 OS - Carrier Telus Mobility.
Upgraded Playbook to 2.0 this morning and Bridge on Smartphone to new 2.0 version. When accessing Bridge on Playbook; Bridge Browser is no longer an option. I also have a enterprise activated torch 900/6.0 OS on Rogers. Same version of BlackBerry Bridge. If I pair my Playbook with the Rogers/enterprise activated Torch the Bridge Broswer shows up on Playbook; when I pair my Playbook with teh Telus/personal Torch, no Bridge Broswer shows up. All other Bridge options are there.
Any suggestions? Is this a RIM or Carrier issue?

I actually have Bridge on the Playbook and it is there when testing with both devices and the options that display when you click on Bridge all work. The issue I have is that Bridge Browser icon/option does not even appear under Bridge. It does when connecting to the same type of device that is enterprise activated and on Rogers, but not when connecting to the personal device which is on Telus.
I have deleted Bridge from both Smartphones and reinstalled the latest from AppWorld for both - to make sure I was comparing the exact same versions (battery pull reboot performed as well). No change in the results.

Native Email vs. Bridge Email

If you already have your email configured to your mobile device, and it is bridged to the playbook, when you set up native email with the recent update, can these be consolidated under native email? I setup the same email on the playbook native email, and it is working, however, when I send, delete or read an email, it does not sync with the bridged email and email on device. Should the native email not recognise your accounts once you bridge your device to the playbook? Thanks

both are different types and do not interact with each other
the mail server is the common point, so web mail, native meail, BB phone mail, PC mail client and anything else will all behave a lil different between each other as none are the same.
but the mailbox it self will replicate the changes and the others conntections to it will get updated depending on their individual settings and times.
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Copy + Paste in bridged email and BBM

HI all,
Is it possible to copy and paste in bridged email and BBM? As a workaround I copy and paste content in my phone and save it as a draft to finish editing it in PB later.
32GB PB still in 1.0.6.2390
Thanks
sbarraza
BlackBerry Passport

you can copy and paste at present in non bridged apps.
Be a Shepard and not an iSheep.

How do I stop email contacts 'suggestions'?

How do I stop the 'helpful' email contacts suggested when I start to draft a new email? Easy to accidentally send to wrong contact. Is there anyway to (a) delete the names that currently come up and (b) stop new contacts being added?
Solved!
Go to Solution.

nottsowl wrote:
How do I stop the 'helpful' email contacts suggested when I start to draft a new email? Easy to accidentally send to wrong contact. Is there anyway to (a) delete the names that currently come up and (b) stop new contacts being added?
Unfortunately No.
But the future releases may have that option.
If my post has helped you, give it a LIKE

Can I use Bridge to view files in Google Drive?

Is there any way to use Bridge to view files that are in a shared Google Drive folder?

Have you searched for it using the Spotlight? That's the loop icon on the right side of the upper menu bar.

How to eliminate unwanted popup email address suggestions?

I have a overage of suggested addresses when sending email How can I eliminate one or more?

I cannot delete popup email address suggestions, I tried. Uncle Hal

Playbook bridge email viewing suggestions

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