Playbook camera

I bought my playbook in October, and it worked perfectly well up until OS 2 update. Now there is a camera error message that keeps popping up when ever I try to use the camera, camera hasn't work since the update. Can someone help me please?

I did many times, I even delete and reinstall the software.

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Playbook camera icon disappeared!

My playbook camera icon disappeared leaving an empty space in the "All" menu. I looked in the "Media" subfolder, it was there but then I clicked on it and it disappeared as well. The camera still works indirectly through the picture folders. As this native icon is normally undeletable, any idea why it vanished and how to recuperate the icon? Restart and reboot did not fix it. I got the latest OS 1.0.8.6067.

longnguyen47n wrote:
The situation is this, the playbook is running its normal, suddenly one day, turn the cam on the message "this camera is in use ..." and that consumption is always black, and since it is terrible to eat sources khiep.Minh have tried all the way as high as players on the board: wipe machine 2 times in succession, new rom, rom ddoww old, update with BDM back to original rom .... still not cured. So today I made this topic the higher the expected high glass hand print, have zeal with RIM on this together to help, e sincerely thank you!
And I've tried hard reset several times, including factory reset, the situation has not changed!
I would contact support on this matter as it seems to be a hardware issue and ot software as you wiped and reladed the OS.
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Playbook Camera Change Request

I would like to see a delay timer added to the Playbook camera to allow for group shots that includes the person with the PB
the delay timer should have multiple setting such as 5, 10, 20 or 30 seconds delays before snaping a pick
eastcoastcreative

why it's an important request...not some trival post about how the sky is blue
eastcoastcreative

PLAYBOOK CAMERA ERROR 4003

After UPDATE 2.1.0.1314 MY BLACKBERRY PLAYBOOK camera doesn't work anymore. Screen gets black and I am getting error 4003. Can't resolve problem alone. Anybody knows what's happened and what I need to do next to activate my camera again? Please, help. Very disappointed

Get in touch with Playbook support. You may have to re-install the OS.
Jerry G.

Playbook camera macro focus

is the playbook camera focus software based or mechanical? if software based will it be enhanced in the future to allow macro (closeup) focus. in my work closeup video is far more useful than distance video. hopefully it is software based so this can be addressed.

No need for duplicate posts for the same problem...
Gene

Playbook camera error 4003 error message

My playbook camera has stopped working and gives the error message 4003. I have the latest software updates and have tried a security wipe with no luck.
I can not find any working links to BlackBerry Playbook support. II have no warranty and do not know how to go about getting this fixed. Does anyone have any suggestions?
Thanks
Scott

Hi and Welcome to the Community!
Error 4003 is a hardware problem, you can read more of this issue in this thread.
If you are on Koodo, contact your PlayBook support number and initiate an RMA. If they say your device is past warranty, ask for the problem to be fixed, they've fixed it for many and it is a known issue. BlackBerry has been good to replace these devices.
VIA | JSanders
http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Error-4003/m-p/2505101#M63504
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

5MP Playbook Camera Blackscreen - Errors - Hardware or NDK Game Caused Glitch?

Hi. I own a 64 GB Playbook. Last week my outer 5MP camera stopped working. When I accessed the camera application the screen was black.The camera record button and camera/video buttons appear.
The black screen of doom
Picture Cam
If I pressed the button to snap a picture, the button would become disabled and hang for about 20 seconds. No image is visible from this camera. The screen is completely black.
Video Cam
The video screen on the 5MP cam also is black, and I can only access the context menu (top), and record button, and cam/video toggle buttons.
I cannot view anything from the camera.
Things that do work: able to switch view to front facing 3MP cam. The image shows. I can take pic, record vid with front facing cam. I am able to use context menu to go into my videos or pictures folders.
Device Specs:
OS Version: 1.0.7.3312
Free Storage: 26 GB
Videos: 407
Pictures: 879
The errors I am getting.
[screen captures, and picture attached]
"Camera Error" - There was an error creating your picture. Please try again.
"Camera Error" - The camera is in use, please close any other instances of the camera and try again.
There were no other applications actively running on the device when I got the second error.
I thought a security wipe would somehow fix this issue. But it has not.
When This Started
I first noticed my 5MP camera was not working after I finished playing "Spider-Man: Total Mayhem HD". I think I spent an entire hour playing the game. I've owned this Playbook since it launched, and have not had any problems with the camera or hardware. There is not physical damage to the 5mp camera.
During gameplay, there were elements of the ui that took "screenshots" or "screen captures" of fight sequences. I have a feeling this may have something to do with why my camera is not working now. My understanding is that this game is developed using NDK. I fear that a bug in the game, and how it handles these screen captures may have affected my Playbook's OS and my camera.
Security wipe, refresh did not fix the issue. Still getting the same errors.
Please help me! I own a 64GB Playbook without a working camera
This is really bugging me out. : (
Solved!
Go to Solution.
Attachments:
pbcamissuesc.jpg ‏25 KB
pbcamissuesc2.jpg ‏35 KB
pbcamissue-error.jpg ‏120 KB
pbcamissue.jpg ‏82 KB

First I would like you to do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.
This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/
After the Back Up is complete I need you to unplug your PlayBook and then push and hold down the Power Button until the unit Force Powers Off.
Now, while Desktop Software is still open on your computer and the PlayBook Powered Off, Connect the PlayBook to your computer.
You should see and error screen from Desktop Software pop up that has the options to Retry, Update, or Cancel.
QUICKLY choose the Update option.
This will erase all the information off of your PlayBook and Re-Write the Software back onto it. Once it's complete your PlayBook will need to go back through the setup wizard, and you can then perform a restore using Desktop Software to return your information. The only thing that won't come back after the restore are the apps that you downloaded from App World but they can be easily Re-Installed using the My World feature in App World.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
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PlayBook Camera White and grey stripes

hello
i received my PlayBook today and after 4 hours use the camera has gone into nothing!! It was working fine and all of a sudden the camera screen just goes into stripes and I can't take any pictures
Please help

Please do the following and if it fails then you have to call support for warranty. I had the same issue and had to call them in the end.
First I would like you to do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.
This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/
After the Back Up is complete I need you to unplug your PlayBook and then push and hold down the Power Button until the unit Force Powers Off.
Now, while Desktop Software is still open on your computer and the PlayBook Powered Off, Connect the PlayBook to your computer.
You should see and error screen from Desktop Software pop up that has the options to Retry, Update, or Cancel.
QUICKLY choose the Update option.
This will erase all the information off of your PlayBook and Re-Write the Software back onto it. Once it's complete your PlayBook will need to go back through the setup wizard, and you can then perform a restore using Desktop Software to return your information. The only thing that won't come back after the restore are the apps that you downloaded from App World but they can be easily Re-Installed using the My World feature in App World.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

Playbook camera shows since 4 or 5 days only from black to white stripes

Hi,
My playbook (bought this year in april) shows since 4 or 5 days only stripes from black to white.
If I switch the camera or if I change to video recording, same stripes.
When I take a picture, the result is just stripes from black to white.
Please see attached pricture of the playbook's camera.
I restared the Playbook already, no effect.
Does anyone have an idea what's going on there? Is it eventually a hardware malfunction with the camera chipset? Any ideas or help is appreciated, I'm taking a lot of photos, therefore I am also willing to send it back for repar/replacement.
Thank you very much,
Stefan

I am sure that this has already been dealt with on this site. Check the search box at the top to see what comes up. I think your PlayBook has to be sent back to RIM. Here is the RIM contact info for Germany. I think they have a very quick turnaround time. Backup all your data before sending it to them
Uni Tech Centre
Universitatsstrasse 140
44799 Bochum
Germany
Bochum
Alleestraße 165a
44793 Bochum
Germany
Frankfurter Straße 63-69
Eschborn
Frankfurt
Germany
65760
Niederkasseler Lohweg 18
40547 Düsseldorf
Germany
Ubitexx
Kustermann Office Park
Balanstrasse 57
Munich, Germany
81541
Scoreloop
Central Tower
Landsberger Straße 110
Munich Germany
80339

Playbook Camera Error

Hi !
I have blackberry playbook 32 GB and it was working fine, and now i have facing this problem of camera. Camera is not working and giving 4003 error.
i contact to one of carphonewhare house store because in UK i brought it from them, but they said they can send it for repair and it gona cost me 40 pounds. I have Tried every single thing, and software update as well but the problem is still there. I have researched online and i found out that this is a software/hardware fault which blackberry accepts itself. Please guide me in this regards what help i can get, because carphonewhare house told me to contact blackberry directly.
Kind Regards
Pizada Rehman

that is a hard ware error and some have replaced the camera to resolve it
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
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Playbook camera wasn't working.

Camera for playbook wasn't working.The device shows "the camera is in use.close any other instances of the camera and try again.".Is any software problems or hardware problem.Please give me a solution.

To rule out software
First I would like you to do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.
This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/
After the Back Up is complete I need you to unplug your PlayBook and then push and hold down the Power Button until the unit Force Powers Off.
Now, while Desktop Software is still open on your computer and the PlayBook Powered Off, Connect the PlayBook to your computer.
You should see and error screen from Desktop Software pop up that has the options to Retry, Update, or Cancel.
QUICKLY choose the Update option.
This will erase all the information off of your PlayBook and Re-Write the Software back onto it. Once it's complete your PlayBook will need to go back through the setup wizard, and you can then perform a restore using Desktop Software to return your information. The only thing that won't come back after the restore are the apps that you downloaded from App World but they can be easily Re-Installed using the My World feature in App World.
if teh above does not let the camera work then you need to contact support for warranty if it is in warranty still. i had to send mine in and they sent me a replacement in a few days
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

Playbooks camera is not working

Hi,
I have a play book about one year old. now suddenly its camera is not working. the massage show ERROR_4001.
Pls help to solve this. I already update this devise online.
Thanks.
Ashok/ india

Hello mdazim,
Welcome to the HP Forums.
It appears that the webcam has stopped working your Sleekbook. I will do my best to help you with this issue.
I would like you to take a look at this document: Webcam Troubleshooting (Windows 8). It covers several issues with webcams and provides steps for you to try. Please follow along and attempt any step that you feel is relevant to your issue.
Let me know how everything goes, thank you for posting on the HP Forums.
I worked on behalf of HP.

Camera error 4003 playbook

error 4003 picture in the blakberry play book. PLEASE DO HELP ME TO FIX THE CAMERA

I would suggest you to go read these threads, it says here that it is could be a hardware problem.
http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Camera-App-Not-Working-quot-error-4003-qu...
http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Playbook-Camera-Error-4003/td-p/2276803
Wish you get the problem fixed, all the best.
If my post has helped you, give it a LIKE

Blackberry playbook OS version 2.1.0.1088 camera error ( error.4003 picture)

As my first boot on my playbook i had to get a newer OS version version 2.1). i tried to take a picture but i can't take any pictures as it comes with an error message (error.4003 picture). how can i fix this? if it can not be fixed how can i download the old OS version of the playbook ( version 1.0)

That error is usually a hardware problem so I doubt you're going to be able to fix it. Read through this thread:
http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Camera-App-Not-Working-quot-error-4003-qu...
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PlayBook Update - Camera failure

I'm getting a 4003 camera error since installing the latest update. I'm reading it's a common problem. What's the fix?
Solved!
Go to Solution.

Hi brysonguptill,
You're right there is no fix for the issue. Please check the below KB article and forums post for knowing more on the issue -
KB30341 "Camera Error: The camera is in use. Close any other instances of the camera and try again" is displayed when attempting to use the camera after upgrading to Tablet OS 2.0
http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Cameras-not-working/m-p/1736709/highlight...
tanzim
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Playbook camera

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