Playbook displaying my photos:- washed-out, reds and greens look faded,

 Hello x Im new here just got my Playbook
Can anyone help with this.
Two weeks ago I bought a Blackberry Playbook from Simply Electronics over the internet simplyelectronics.net. The website was in english money, union jack icons plus english phone number. I phoned customer services about an issue just to check the firm out, then went ahead with my purchase and received it in four working days. 
I have since found out, like many other people who ordered from them, that Simply Electronics is in some other country - I do not know if it's China or U.S.A. I would never have known if I had not looked them up on the net for reviews. They seem to have changed their website now to American dollars.
That is not the essential problem though, this is:-
The Blackberry Playbook, though superb, slick and working fine in all ways, has a problem with displayment of colour photographs. The colour is washed out, particularly reds and greens. Photos which look vibrant on my Sony Xperia phone and on my computer, look very jaded on this tablet, although the resolution and clarity is superb. It's not just the saturation that is poor. There is a colour bias.
I am a photographer and I primarily got this tablet specifically for showing photos to people (taken with my Canon SLR camera and my Sony cameraphone). It is now gutting for me to see the vibrant reds coming up as a burnt orange or browney red. Grass looks washed out and not lush as it was in the photo.
I do believe there is a fault with this Playbook.
Do you know if this is a known problem or issue with the Blackberry Playbook or with Tablets in general. Do you know what I could do about it? Do you know how I could get in touch with Blackberry to tell them about it.
Returning it to SimplyElectronics if they are in another country would be expensive and I may just get another Playbook with the same or a different fault - too much hassle.
I do not know what my best course of action would be. Can you help.
The fact I got the Blackberry Playbook for £204 postage free, is some consolation as it's a good item with no other flaws, but when I see my photos on the screen, the colour problem seems too big a deviation from normal to be satisfied with it.
What can you advise. Is this colour wash-out a common thing. How do I contact Blackberry?
Carolyn

I don't know have this issue with pictures and images. The color rendition is superb. It is not a general fault of the Playbook.. there could be some issue with the one you have.
First, try a reset of the Playbook. Press and hold the Power key, up and down volume (-/+) all three buttons simultaneously, for about 10-12 seconds. You should the red LED blink and that should allow a reset of the PlayBook and to power up. Afterwards, do the images appear any better?
You have 90 days of free technical support for your Playbook. http://us.blackberry.com/support/playbook-support/contact.jsp
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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