PlayBook fails to connect to WiFi

Hi,was wondering if you could help me,I've had a bb playbook 2yr n love it,my son "borrowed it"4 his holiday n since I've got it back it won't connect to WiFi,so its virtually useless am gutted,I've tried everything I can n no joy,its as if there's something blocking it,it finds it but wont connect can you help please x
MSohm (Edit note) - Moved message to new thread and edited subject.

Try turning off the power again, but this time disconnect the power cord and USB cable for 5 minutes.
Then reconnect the power cord and turn on and check the network settings (in case the IP address has changed - it should not have but check anyway). Then open Network Utility (Applications > Utilities) and select the Ping tab. Enter the IP address of the MX860 and press Ping. You should get a ping response for each packet sent. If you do, then it shows there is a working path between the Mac and the MX. If there is no response, then there is an issue with the wireless connection between the Mac and the MX.

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