Playbook Internet browser not working

Hi guys,
I need a little help here. I bought my PB two days ago.
It works fine the first day but I can't get into the internet browser the next day.
The browser would just shut itself down whenever I tried to open it.
I reboot couple of times but still no fix. Hard reset (volume +,- and power) and still didn't work. I ended up wiping the whole data and It still didn't work.
The internet browser keeps shutting itself whenever I open it. 
Is there anything else I can do? 
I'm about to return the PB but I'm trying to find ways to fix this before i do.
my OS is (1.0.8.6067)
Everything else works (youtube, app world, etc) but only Internet browser wouldn't open.
Thanks in advance.

you can recycle the router, and check again other wise backup your data and do a security wipe.
Be a Shepard and not an iSheep.

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