Playbook never progresses from initial start-up screen

screen locked up with a black display. managed to "restart" but startup did not progress beyond "Blackberry Playbook screen; coloured bubbles kept changing colour & moving round but no progrssion from there. Waited 10+ minutes, no change. Pressed & held power button down which forced power off. turned back on; same as before; not progressing from original start up screen, left on for 3 hours, still no change.

All I can suggest is to try an reset the PlayBook using a PC.
Turn off the PlayBook.
Start the BlackBerry Desktop Software
Plug your PlayBook into the PC
When prompted that the software cannot connect to the PlayBook, click the Update button and follow the instructions.
This will wipe your PlayBook, so you will have to restore your files from backup afterwards.
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