Playbook will not let me upload pictures, music or videos from Comp

Hi,
When the new playbook came out, a new desktop software was program was made. In the past I would open the playbook folder in my computer and i was able to put stuff in no problem. (It has been updated to the lastest version. I got the playbook  during the promotion sale to compete with apple)
Now it won't me do anything on it through my computer and I have been unable to fix this problem. Hoping someone might have information on this.
Thanks in advance,

It doesnt show up in My Computer anymore? Have you tried different usb ports?
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