Playbook won't connect to server or web, although shows wifi connected

I have a PB that I had been using in US and all the features were working without any problems. I recently traveled to India. The PB worked fine at the Frankfurt airport (in transit). However, since I have reached India I have tried to use it at the residence and have been facing problems. I have saved the wifi and the PB shows itself connected, but, when I try using the PB video chat it says "couldn't connect to server". The emails are not updating. When I try to update them it again says "unable to connect to the email provider server". I am not able to open any web page either. They all time out.I have tried rebooting the PB and the router. 
Has anybody else faced similar issues? I am getting desperate as I didn't bring my laptop and was relying on PB to get most of the work done!

Hi steelman15 and welcome to the BlackBerry Support Community Forums!
To test, and verify that its not a problem with the Wi-Fi router, can you try connecting to another Wi-Fi hotspot.  The web and video chat should be available on the BlackBerry PlayBook while travelling to India.
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

  • BB Playbook won't connect wifi after upgrade to OS 2.1.0.1526

    MY BB Playbook won't connect via wifi to my home network after upgrading the OS to version 2.1.0.1526
    It worked fine until the upgrade.
    Now, every time it resumes, the connection is lost and I get the message Unable to obtain an IP address.
    The only method I have found around this is to reboot my modem.
    TIA
    Bill

    Can i change operating system from useless blackberry to other operating system on playbook tablet. 

  • Playbook won't connect to the internet on wifi WPA setting with d-link router

    Hi, I'm using a D-link DIR-655 router with it being set up with a WPA security system. For some reason though, when I've tried to set up my playbook, it won't connect to it. Can anyone help. Thanks.

    cagedgreat wrote:
    DIR-655
    I'd start here: http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router
    Let me see if I can find how to reset your router. I think it's the same as mine actually. Your router is a pretty good router. I think with the settings I suggest to you you will get your PlayBook to connect reliably.
    Also, when you get into your router, make sure your firmware is the most recent. Update it if you have to.
    How to log into your router and reset it: http://www.dlink.cc/d-link-router/dir-655-forget-password-and-how-to-reset-it-back-to-the-factory-de...
    How to reset router to factory once logged in (not as helpful as earlier post because you can't log in): http://www.dlink.com/us/en/home-solutions/support/faqs/routers/mobile-routers/dir-series/how-do-i-re...

  • Playbook won't connect with blackberry desktop.

    since last week I have been having problem with connecting my playbook with my pc.
    I have google regarding this problem but it all seem that non of my search had same problem as mine. so here the problem i'm getting.
    when i connect to my pc i get pop up from blackberry device manager saying that playbook is connected and my blackberry desktop run (have auto run option on) while connecting to playbook it give me error saying "If the device is rebooting or has a dead battery. click retry to attempt to recconect once the device reboots. if clicking retry doesn't connect the device, or the device isn't rebooting with a charged battery. you might need to update your blackberry table os to correct the problem." with 3 option of retry, update and cancel.
    I tried both retry and update but it don't fix anything i'm keep getting same error.
    now when i searched on google they said it might be mine usb cable but i'm very sure its not since blackberry device manager can see the playbook, and blackberry desktop can update the playbook.
    just to give more info here is setting I use on my playbook.
    under security
    password enable (this was enable even before i had this problem)
    development mode enable
    under storage & sharing
    usb connections: automatically detect
    File Sharing On
    Wi-Fi sharing On
    Password Protect Off
    that the only setting i have set it up on my playbook.
    playbook os. 2.0.1.358
    blackberry desktop version. 7.1.0.32
    blackberry device manager. 6.0.0.48
    Windows 7 Professional 64bit

    Hey Kennycc,
    Welcome to the BlackBerry® Support Community Forums.
    Please have a look at the following article that covers possible causes why the BlackBerry® Desktop software does not detect the BlackBerry® PlayBook:
    Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry PlayBook
    http://btsc.webapps.blackberry.com/btsc/KB27424
    Thanks.
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Playbook will not connect with Desktop Software

    Playbook won't connect with desktop software any longer. Seems to have started after latest update to 2.0. Still working fine with my Torch 9810, but not with the Playbook. I even tried reinstalling the Desktop software, but no go. Tried to "forget" Playbook, but now I can't even add it as a device any longer!

    possible you need to uninstall Device Manager, not Desktop Software.
    Disconnect the PB from the computer.
    Uninstall the Device Manager.
    Reboot your computer (for good measure)
    Connect the PB using the USB cable.
    Now you should see a PlayBook CD-ROM.
    In that CD-ROM you will find version 7 of the Device Manager, install it.
    Once installed disconnect the PB from the computer.
    Wait for about 15 seconds then plug it back in.
    Windows should detect new device and start Device Manager. It may take up to two minutes for windows to detect and properly install.
    Then device manager will map 'z' drive to the PB.
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • My personal hotspot is showing that it is connected to my other device but when I try to connect to Facebook or anything web related it won't connect to the server. What could be the problem?

    I currently had my personal hotspot turned back on. I have it connected to another device ( which is my daughters Htc hero.) I have done this before so she could get onto Facebook ect. So my problem is it is showing we are connected but her hero won't connect to anything that requires Internet. I've tried everything but all I get on her phone is error could not connect to server. Any help would be very grateful!

    My WiFi hotspot only works right after rebooting my iPhone 4S. Upon attempting to reconnect after that initial session, I can only tether using a USB cable... Not good enough Apple!
    I took my phone to an Apple Store on the weekend and had it completely reset. That has made the phone faster but it hasn't resolved the hotspot issue.
    It seems that the issuei is in the OS itself, so I'm holding out hope for a fix soon... I'm holding off on an upgrade to iPhone 5 until I'm completely satisfied that I won't experience these problems again...

  • Firefox won't connect to web or even home router. It was preinstalled and started in safe mode didn't change nothing. Other browsers work good.

    I cant connect to web or even my router. Iuse chrome now and can login to my home router and also web. I've stoped my antyvirus and firewall and still nothing. i have ff ver 24

    Hello,
    See if this may fix your problem [https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can?esab=a&s=Firefox+won%27t+connect+to+web&r=1&as=s Server not found or Unable to connect ] error.
    Please reply back to us.

  • Windows XP PC won't connect to Snow Leopard server share points

    Cabled network. Two imacs and two pc's. All apart from one PC won't connect.
    The Other PC is running the same Windows and connects, see's share points and login using correct user name and password. The Other pc, see's the server under workgroup, but when you go to connect it just whirs away and does nothing. The PC in question connects to internet, prints on network printer fine.
    Disabled firewall and checked settings and they are the same as the other pc. Really stumped.
    anybody got any clues?

    The "Trust, but verify" follows...
    Launch the MS-DOS command box on Microsoft Windows XP.
    Verify IP network connectivity with ping. Ping the Samba/CIFS server by IP, then by name. Ensure that the box you're connecting to is the one you think it is; that can be via telnet or web connections or otherwise; make sure your IP network is configured the way you believe it is, and you're getting to the host you think you're reaching.
    If the IP address connection works but the domain name (host name) does not, then debug the DNS validity with dig or nslookup, and ensure the client can get DNS translations.
    Verify that the [Windows registry settings|http://labs.hoffmanlabs.com/node/1590] allow access to Samba/CIFS shares.
    If you're not running Microsoft Windows 7 and the x86 gear here supports it, definitely upgrade. Windows 7 is a vast improvement over earlier releases, including over Windows XP.

  • Mac won't connect to ftp server for iweb

    my mac won't connect  to the ftp server. i have been
    trying to publish a site on iweb

    Well, do you actually have a web host server to be able to connect to in the first place.  You need this before you can publish a website from iWeb in that way.
    Also, you don't publish a site on iWeb.  You use iWeb to design your website and then publish from iWeb to your web host/server.
    What version of iWeb are you using?
    More info generally would be useful.

  • Firefox was working on my new iMac but then, after switching on recently, won't connect to the web – whereas Safari has no problem.

    ===
    Hi
    I bought an iMac a week ago and installed Firefox via Safari. It worked fine for a while but, after a recently switching on, it won't connect to the web whereas Safari has no problems.
    I've tried following the Firefox Help, looking into the iMac firewall, but still no luck.
    I've no idea whether related or not but yesterday I had a system glitch where the iMac stated no wi-fi was installed and only connected via a physical lead to my house router. Also, there was no sound output via Safari. However, after booting up today all seems well – apart from Firefox still not working. It loads the start page but can't access the web.
    I have Little Snitch running, and wonder if that's the culprit... but it's working fine with Safari, seemingly.
    (Finally, how do I stop a dialogue box appearing on start-up saying that "To open “X” you need a Java runtime. Would you like to install one now?)
    Any ideas anyone?
    Cheers
    Rob / Sheffield / UK
    ===

    On the wireless networks that your Mac has had trouble connecting to, do you know which Wireless Security type (WEP, WPA, or WPA2) is being used?
    If it is WEP, one of the problems is that the actual standard relies on a 10 character HEX key for 40bit WEP and a 26 character HEX key for 128bit WEP.   In order to make things easier, vendors use certain algorithms to convert simple alphanumeric passwords (or passphrases) into HEX keys, thus enabling the use of simple easy to remember WEP password rather than lengthy HEX keys. The problem is that different vendors use different algorithms to generate the HEX key and therefore a ASCII password on an AEBS will be hashed differently on a non-Apple client and vice versa.   You may find the following Apple Support article helpful.

  • I updated my ipad and now it won't connect to a server

    I updated my ipad and now it won't connect to the server???

    had it ever been jail broken

  • Time capsule first said the back up was delayed no it won't connect to my home network. my internet is working fine and so is everything else but when i try to connect to the time capsule it says to check my server and ip address help!

    time capsule first said the back up was delayed, now it won't connect to my home network. my internet is working fine and so is everything else but when i try to connect to the time capsule it says to check my server and ip address and if it continues to contact system administrator.. i didnt change anything, please help!

    Lion networking.. just need to reboot everything.. modem TC and the clients.. then it will work.. Sometimes just the TC is enough.. sometimes just the computer. .. Vista golden networking award.. did you turn it off and on again??

  • My iCloud email on iPad keeps saying it won't connect to server.

    My iCloud email on iPad keeps saying it won't connect to server. Tried removing and adding iCloud back on device already. Says last update was Thursday (3 days ago). I don't use this email much but got a few emails and attachments I need for work from that address. I logged in online from another computer and it worked. Any ideas how to fix this now? I do get email from other accounts and do have internet connection.

    Cannot connect to iTune Store
    http://support.apple.com/kb/ts1368

  • OS 9 computers won't connect to OS X Server 10.3.9

    Hi,
    I just installed Panther server on our network. I've got shares running and all of our OS X computers are connecting nicely. For some reason the few 9.2.2 computers we have won't connect to the server. The server shows up in the chooser, but when I click to connect I just get a spinning status bar telling me it's trying to connect. When I click cancel an authentication dialog box comes up, but when I click on connect I get an alert telling me that the connection has been unexpectedly broken. Does anyone know how to make this work? Thanks.
    G5 1.6 Ghz (Server), 2nd Gen iMacs (Clients) Mac OS X (10.3.9) Server on OSX Server 10.3.9, Clients on 9.2.2

    Unfortunately, resetting the PRAM, and the SMC, did not solve the problem.  Even though Bluetooth on the Mac Mini seems to be functional, I'm concerned that it only wants to allow connection to a keyboard or a mouse, or to transfer files to, say, an iPhone.  No Sound actions are available in terms of Bluetooth connectivity.
    Question:  about 10 months ago, I noted the fan high at high speeds all of a sudden, and little I could do would correct it.  So, I downloaded smcFanControl 2.5.2, and use this to keep the fan at a slightly higher level than would otherwise happen, in order to maintain the CPU temperature below roughly 50 degC.  Would running this app interfere with reset of the SMC?  Or, with full operation of Bluetooth?
    Alternatively:  would upgrading from Mavericks to Yosemite provide any benefit?

  • My safari won't connect to the Internet as it says server stopped responding

    Hi, everytime I try to go on Internet through safari, it won't open the page, the error message is, safari cannot connect as server stopped responding. My ipad has been updated from io6 to io6.1. Internet connects fine through google chrome app.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

Maybe you are looking for

  • How much would be the monthly cost to host a small Linux instance in Azure?

    Hello Guys, I just wanted to ask how much would be the monthly cost of hosting a Small instance of Linux VM in Azure.  I doubt this detail has all the pricing parameters included. It's just the VM itself it seems. I know there is a pricing calculator

  • Mappings with custom input parameter.

    We are using PL/SQL wrappers to execute all the OWB 10G (10.1.0.4) mappings. How do we call a mapping in the wrapper which has a input mapping parameter.? We use the sql exec template in a procedure.

  • How to update ipad ios 4.3.5 to current version

    HI This is dinesh Currently i am using ipad which have ios version of 4.3.5 8L1. I would like to update this version to current version(7.X.X.x). i  tried with auto update but its stopped in the middle of update. Please Suggest me how i update my ipa

  • Business One & Business Suite ( ERP ) Integration

    Hi, I'm looking for the official alternatives from SAP regarding the integration of SAP Business One and SAP ERP ( 6.0 ECC ). I know there is a SAP Business One version 2005 Integration for SAP Netweaver, but the question is if this alternative is st

  • Failed error 0x80070091

    I am running Visual Studio 2012 I am getting a return code of 0x80070091. This happens when I do a Build 'Deploy Solution'. Visual Studio 2012 worked, until I did a Visual Studio download Visual Studio 2013.