Playcount and other Stats Not Sync'ing up between ITunes and Nano

Anyone know why the playcount and other stats won't sync up between an Ipod Nano and ITunes?
I am trying to get my wife's ipod set up on our shared computer. Using Windows XP, I've created seperate user accounts with seperate libraries both using the latest version of ITunes and things have worked great so far. Songs have transferred, audible works. Yet for some reason the playcount info isn't updating and it is one of the things she really wants to work.
Any thoughts?
PC   Windows XP   2 IPods 1 Computer using the seperate user profiles trick.

If you are using manual updating rather than one of the automatic updating preferences, playcounts are not synced back to iTunes from the iPod.
Patrick

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