Player compatibility problem with dual layer media

I've created a dual layer DVD and there is a problem with compatibility from player to player.
It plays fine in one of my DVD players but will not load in the other.
The duplicators tested my master on 2 players and it loaded on both, but would lock up if a chapter was selected from the submenu.
It has 4 tracks of content. 3 menus, and a bunch of chapter markers. The original build had stories (replaced with standard chapter markers) but I removed them hoping it would solve the problem.
The imported video tracks were created with Compressor. MPEG-2 2 pass VBR max bit rate 7.5. AC3 audio tracks. 7.7 GB on disc.
I'm already way over my deadline and ahve no idea what to do next other than maybe recompress so the disc is not so close to being maxed out.

Thats just how compatible that media is... +R DL (double layer) & -R DL are not that compatible. Recordable media is less compatible that replicated discs but double and dual layer media can be 50% compatible at best (depending on your target market...)
Good quality media, Verbatim +R DL for example burnt at slow speeds helps improve things,
-Jake

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DVD Playback Issues with Dual Layer media

I have been using DVDSP for years now, and have rarely had any issues with burning my final projects to DVD. Any playback issues have usually been issues with players and +or-R media.
I have recently upgraded to a MacPro, and have been really stoked about being able to burn to Dual Layer media. My previous G5 didn't have a DL burner.
I have a large project that fills most the disk, and everything seems great in the software, and when playing the media files on the computer. But when I burn to disk, I have huge issues with playback on different DVD players, computers, etc. I have stuttering with menu's, freezing, and stuttering with playback of video.
I read that the issue could be because of the speed I'm burning at in DVDSP, so I saved as a disk image, and used disk utility to burn at a 4x speed. This seemed to help, but when I got to the end of the movie I had huge issues with stuttering/playback quality. So I burned another copy from the same disk image, and it wouldn't even play in my DVD player.
When I open the Video_TS folder from the DVDSP Build, and play right off my hard drive in the DVD software player, I don't have any of these issues.
So I'm guessing my problem is either my DVD media I'm using, or the burners on this new computer. I've burned DVD's on both burners (yes I have 2) and I still have the same problems.
I am using Memorex DVD+R DL and they are 8x.
Can anyone offer me some advice here. I really wish I could just hit burn and have a disk work. DL media isn't all that cheap and I don't know how many coasters I can make and keep my sanity.

I used compressor and I used the DVD: Best Quality 90 Minutes setting. The bit rate is avg 6.2 and maximum 7.7. And yes I used ac3 audio.
When you say lowest speeds possible... shouldn't a burner that says it burns at a speed work at that speed? I'm cool with burning at a lower speed to get this thing to work, but why have a burner that burns DVD DL at 8x speed, when it doesn't work? Shouldn't it work? Why is it that it won't work?
If I get Verbatim DVD+R DL, can I burn at 8x speed with those?
When I burn in disk utility I used the "varify burned data" and everything checks out ok. So why do I have this issue. Just curious.

Problems with dual layer DVD reading MBPro (2009)

Hello,
recently i wanted to take a look at a dvd that came with a magazine (for pcs, but that shouldn´t really matter here) on my macbook pro from mid 2009 (see http://support.apple.com/kb/SP541) with the latest version of osx.
Unfortunately, it didn´t succeed to read the dvd. only ejected it after doing a little searching and making strange noises.
According to the technical specifications this macbook pro should be able to at least read dual layer dvds. I won´t even try to burn one of those, because after doing a little research on the www i found a lot of entries with people going insane with the burning capabilities of macs concerning dual layer media.
Unfortunately i couldn´t find anything on the topic in the forums here. Also no official statement whether macs can or cannot cope with dl media. In my opinion, if it´s specified in the tech specs, then the computer should also live up to the expectations.
Are there any suggestions on how to go about with the matter of dl media and macs? Any information would be much appreciated. Also a notice from apple would be nice, this seems to be a matter (given, although probably not of top priority) concerning quite a lot of people and machines.
kind regards,
Reinhard Sommerer

Hello again,
well - thanks for the information. i would like to point out that the dvd i was trying to use was not for burning purposes. it was a medium that came with a magazine. out of my experience sometimes these work even better than home-burnt dvds, but that might be subjective.
anyway, tonight i gave it another try with the cleansed medium. apx. in the same condition as last time (had stored it in a safe place) and big surprise: this time it didn´t read neither side again. kind of a drawback - maybe tomorrow i´ll have more luck again.
so my hopes for an apple official to comment on this forum won´t be heard, i guess. although it appeared to me that last time here i had seen a user profile resembling an official apple profile. but i might be wrong, i´ll just keep on wondering about this so-called dl-drive.
kind regards,
reinhard

Backup to DVD doesn't span properly with dual layer media.

I attempted to use the backup feature in Itunes 7.0.1
After choosing backup to disc, it provided a warning that the backup would require more than one CD - and that's OK by me, so I went ahead and put media in the drive. It started and after filling the first disk, it stopped and said it was aborting because of an 'unspecified error?'
My DVD drive is capable of dual layer burning, and I use good quality media. It did successfully burn the DVD, but only part of the library was backed up onto the dual layer DVD I was using. I have used both this drive and this type/brand media succesfully on numerous other projects.
It looks like the backup routine fails when using dual layer media and backing up more than will fit on one media.
I could't acess the bug report paga so am posting it here.
I don't know if it's repeatable, because I don't want to waste any more dual layer DVD's.
Windows XP Pro, non remarkable system otherwise, P4 2400 - 1G memory no weird startup programs, no anti virus running. pretty much plain vanilla.
Just thought other might have the same issue.
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Has anyone used Toast 7.02 with Dual Layer media?

I bought a three-pack of Verbatim +R double layer discs just to experiment with (this is my first Mac with a DL burner). I've had some problems with Toast simply not responding but other than that occasional problem I've been able to burn Sony DVDs at 8x.
I'd like to try to burn one of the dual layers but I don't know if I should start with Toast or just create a burn folder or just let the OS do its thing or what.
Has anyone had experience with DL disks and Toast? The drive in my Intel iMac is a "MATSHITA DVD-R UJ-846" (I've heard that some iMacs have different mechanisms?)

Thanks - I'm going to give it a go today. Just from the general impression I have from numerous conversations and lurking around here and other sites there seems to be a growing consensus that Verbatim DVD media is the best (and possibly CD media as well). I usually tend to simply buy whatever is on sell in the week when I'm running low and Sony media has done well while with Maxell (usually the brand on sale!) I usually find a few clunkers in a spool (mind you this was with my MDD G4,and I had both slots tricked out with Pioneer 106's).
I'm going to go web crawling later today, too, to see what the best pricing is for Verbatim DL's - I paid $23 at Office Depot for three in jewel cases but it was the only DL packaging they had and I'm sure prices have come down! (One would think!)
I've been using 7.02 since its release in November (?) but, with Toast, I always make certain not to trash my old app so that I'll not need to fish out the CD should new versions emit flying insects. I DO wish Roxio would release Toast as a Universal app - and soon! I also may try going back to 7.01 to see if that might 'fix' the occasional freeze I'm getting.
Thanks so much for letting me know about your success with Toast and Verbatim +R DL media - I am almost borderline OCD about back-ups and the more I can fit on a single disc the merrier I will be!

Why does the file size change when put into an iDVD project? And problems with dual layer discs...

I exported a short video of mine from Final Cut Express and the size of the file came out to 7.3 GB. When I put it into an iDVD project, it says that the file is only 800 MB. I tried just burning it onto a dual layer disc anyway to see if it might still burn at the original file size, but the disc came out unusable for some reason, and obviously hadn't been burned anywhere near full-capacity. So, I tried it again, and the exact same thing happened.
I guess my first question is: why is iDVD changing the size of the file? I want the quality to be the best it can be, so keeping it at 7.3 GB as opposed to 800 MB is rather important.
Secondly, why did the dual layer discs come out unusable? I've burned single layer discs before and they haven't been an issue. Also, I know for a fact that the drive can burn dual layer discs, so that isn't the issue.
Thanks in advance to anyone who can provide me with help on this issue.

LivelyJamesS wrote:
I exported a short video of mine from Final Cut Express and the size of the file came out to 7.3 GB. When I put it into an iDVD project, it says that the file is only 800 MB.
Guessing here but it looks like you edited/exported an SD/DV sequence of about 30 min in FCE. DVD needs to be MPEG-2 so iDVD compresses the original file down to the size that you report.
LivelyJamesS wrote:
I guess my first question is: why is iDVD changing the size of the file? I want the quality to be the best it can be, so keeping it at 7.3 GB as opposed to 800 MB is rather important.
The quality will be what the MPEG-2 compression and the software allow for. MPEG-2 is DVD standard .... there's no way around that.
LivelyJamesS wrote:
Secondly, why did the dual layer discs come out unusable? I've burned single layer discs before and they haven't been an issue. Also, I know for a fact that the drive can burn dual layer discs, so that isn't the issue.
Guessing again but it would seem that you burned a Data DVD instead of a Video DVD which would be unusable by a set-top player. As I said above you can't get around DVD standards.
If by any chance your video was HD originally you can try to go the Blu-Ray route using Roxio Toast or FCS 3 (discontinued) or FCP X. You will also need a Blu-Ray burner.

Problems with dual layer disks.

This is the first time I have needed to burn 8gigs on 1 disk so I went out and bought some dual layer disks(ouch!!!). The first copy burned fine and works but I made a small typo and had to fix it and reburn. After that the disks will not burn and dvdsp4 keeps locking up and I have now wasted 2 disks that I had to give my oldest daughter for. My 2.7 locks up so tight I have to do a hard shut down to reboot. any suggestions?

When you re-build, are you doing so over the existing build. Meaning, are you building right at the very same folder location, without first clearing the contents of that folder?
You might also try to locate the PAR files are remove them. You do this by closing DVDSP, and then looking through the file folders where your project files are. Locate the .PAR files and remove them. When DVDSP is restarted, it will re-parse the files as if they're new to the project. That combined with building to a clean folder with no existing files is as clean a build as you can get.

Incompatibility issues with Dual Layer DVD+R help?

I think I've made a serious mistake in believing I could author a Dual layer dvd for replication and sale on my own. I've spent over 14 months on this film, which is working perfectly in Encore, complete with extensive menus and transitional movies.
I've done my best to transcode the media in the most compatible way (keeping bitrate below 7mbps and using dolby digital audio format) BUT I'm still having bad luck with MOST dvd players.
The DVD plays properly on my cheap sony player, but both my toshiba and humax/tivo players failed to read the disc. (multiple tries/burns....or coasters, now) I've read that there are common problems with dual layer +R.
MY QUESTION IS: what is the BEST POSSIBLE WAY to author/burn this project for mass replication? Can I really achieve the result I'm looking for with Encore or will I have to give up and go to a professional authoring house with DLT capability?
Will I get the best result by burning from encore straight to disc OR burning an image or folder, then using a third party burning program?
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>The DVD plays properly on my cheap sony player, but both my toshiba and humax/tivo players failed to read the disc. (multiple tries/burns....or coasters, now) I've read that there are common problems with dual layer +R.
Marc, the only mistake I think you are making is in assuming that set top players can handle a written DVD+R DL disc.
Support in older players is at best sketchy.
If the disc is working properly in at least one player, then you should be good to go.
Replication will produce a different type of disc. One that
i will
play properly.
Not all burners support book typing, and unless you know what you're doing here do not use these "fudges". It's best using Plextor, and even Benq burners. The freeware utility IMGBurn has this ability, and it also tells you what burners do this. I've never needed it personally, as my Pioneer burners & Denon players have no trouble with +R DL media.
What you really need is a player that you
i know
plays DVD+R DL discs properly. Once you know your player is good with the format, then all other inconsistencies are player related, not authoring, and not your problem. There is simply no way at all you can guarantee any form of compliance with +R DL media, as there is nothing in the specs that says any set top player has to read these discs. Or -R DL where support is generally even worse.
Whilst most players will read -R single layer & +R single layer, again there is no mandatory requirement to do so.
You will need to get these
i replicated
and not duplicated. Duplication (burning) will result in a lot of returns, and a lot of wasted money.

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http://www.videohelp.com/calc.htm
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I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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Thanks for the helpful posting. I came searching here for advice because I could not get my Flash Player 9 installation to succeed using the trouble-shooting information provided on the Adobe web site, and from experience I have come to know that my best resource in trouble-shooting is to seek the help of other Mac users.
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