Playing back music on Itunes stays on 0.00 and counter does not move

Hi When I try to play any music in Itunes the counter stays at zero 0.00 and does not move along. I found this thread which best describes my problem so appears to affect quite a few others: http://discussions.apple.com/thread.jspa?threadID=1205504&start=30&tstart=0 however I have tried all the possible solutions discussed on there without success. My operating system is XP Pro. This has happened several times in the past and quite frustrating (only a reboot normally fixes it but there has to be a reason why this keeps happening). Music and video plays fine on other media players (same as users in the thread attached). My wife's Itunes also does it and she is running Vista on her laptop. By the way I have the latest Itunes updates/versions etc and have also tried restoring to earlier backups - all without success. It was playing fine the other day with exactly the same updates just not today. Thank you for any help.

Same here, only it will sync, but extremely slow!

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I am using a PC with Windows Vista. I've been using iTunes on this computer for over 6 years. Suddenly I can not play any music on iTunes. I tried deleting and reinstalling iTunes however it did not fix the issue. Can anyone please help?

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Last edited by capidepadua (2012-08-24 05:53:10)

TS1702 I have a new iPhone 5 with Pandora app installed. When I am in my carwhich also has a Pandora APP, I cannot get either to play. The phone on it's own acts like it is playing my music but there is no sound! The car does not seem to recognize my p

The Pandora APP is installed on my iPhone5 & works fine except when I am in my new car that also has a Pandora APP. The car doesn't seem to recognize the phone so doesn't connect. My iPhone will act like it is playing Pandora as usual but there is no sound at all when I am in the car. What do I need to do?

Hello Mogulman46,
So what that means is when you have Do Not Disturb turned on, you may have an alert depending on the setting and how you are using your iPhone. So if it is set to Always, then that means that no matter what, your iPhone will not be notified. If it set to Only while the iPhone is locked, then that means that you will not get notification when your iPhone is locked but you will get notifications if your iPhone is being used. Also keep in mind the settings All Calls From can be set to certain contacts like Favorites, Everyone or no one. If you are using Do Not Disturb and you do not need it, then turn it off.
Use Do Not Disturb on your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht5463
Regards,
-Norm G.

HT204088 I had two Apple IDs so I picked the current one I want to use. Then I try to into iTunes or buy an app and it does not recognize my "new" ID. How do get the old ID deleted and get the most current recognized?

I had an Apple ID with an old email address and I tried to change it to a new ID. When I try to go into anything requiring an Apple ID, I can't get in because my new ID is not recognized. How do I get my new Apple ID recognized?

To change the iCloud ID on your device you have to go to Settings>iCloud, tap Delete Account, provide the password to turn off Find My iPhone when prompted, then sign back in with the ID you wish to use.

I want to go back to 3.6 because 4 is dangerous and 5 does not work with essential addons and websites. How do I find previous versions to install?

The new major update cycle is way too fast. I want to get off. Please tell me how to uninstall 4.0.1 and reinstall 3.6.4 (MacOS-X). Reading up on the critical vulnerabilities for 4.0 convinced me that I don't need this headache. I've only installed 4.0 on one of my three computers (home). Wait! I see that 3.6.dmg is still in my downloads! Now, I just need to figure out how to uninstall 4.0!

Due to security vulnerabilities, rolling back to Firefox 4.0.1 is not recommended. Firefox 3.6.18 would be the safer choice.
Here's the process to roll back:
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older
Close Firefox 5.
You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.
Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.
Note: I haven't actually tried this myself!

HT201210 my phone will not turn on after trying to update now all it does is tells me to plug into itunes i have done this and still does not turn on

my phone wil not turn on after trying to update now all it de si tell me to plug into itunes which i have ready done and still nothing happens can you help

Try DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time.

Nano won't play purchased music from iTunes 6!

Is there anyone else that is having problems playing purchased music from iTunes 6 on your iPod? My 4GB iPod nano is not playing (i.e. skipping over) songs that I have purchased AFTER I upgraded to iTunes 6. My iPod software is up-to-date and I tried resetting the iPod, but neither helped. Any suggestions? Thanks for any help.
-Ben Powell

From what I've read, resetting your nano erases the music, etc. from your nano, putting the software back to its original state.
This really has to s*ck, but if it works, its good that you can fix it that way. It does, however, make a great real life case for backing up your music.
I've been using software (no I don't work for them) called e-backup for my email. I have receipts and other email from 2002! But, the point: it allows you to backup other folders/files. I included my music as an option yesterday because I remember losing term papers, etc. that I didn't backup to floppy or disk. Just in case!

Recently bought a new computer and all my music appears in iTunes as well as on my computer in a saved folder. When I try to play the music in iTunes I get an error that reads"the song could not be used because the original file could not be found."

Recently bought a new computer and all my music appears in iTunes as well as on my computer in a saved folder. When I try to play the music in iTunes I get an error that reads"the song could not be used because the original file could not be found. Would you like to locate it?" Hope you can help me solve this issue.
Thanks,
Shellyboo

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

I have bought a new airport express and using it with my macbook (iTunes 10.2.2). I have joined an existing network for internet in my home and with that i am trying to play the music via itunes but there is audio dropouts every 60 secs or so. any soln ?

I have bought a new airport express and using it with my macbook (iTunes 10.2.2). I have joined an existing wireless network for internet in my home and with that i am trying to play the music via itunes but there is audio dropouts every 60 secs or so. I am using a set of speakers from kenwood connected to the airport express. The operating system on my macbook is mac os X 10.5.8. i am sure it is not a problem of streaming music online because i have even tried playing music which are stored in my macbook.
Is there any problem with the setting in itunes or quicktime ? Kindly reply...... I am waiting for your valuable suggestion.
Thank you a lot in advance.

I am shocked to have found this same AX audio dropout problem starting TODAY, every few seconds the audio just drops for a couple seconds and then resumes: Latest software versions of everything. No iPad, iPhone or Touch. Internet hardwired to D-Link DES1105 (1000baseT Switch) hardwired to new 80211N AX, AX optical to stereo, AX Wi-Fi internet to basic 1st-gen MacBook operating at 80211G, and an older 'G' AX extender at the far end of the house, away from all this. The MacBook streaming iTunes is usually 12 feet from AX. I've used this setup for years of trouble-free AirTunes / Airplay until today. Today I also found 2 very reliable fixes and 1 way to force a dropout, but first, I read some posts and tried ALL following settings one-at-a-time and restored them ALL because NONE of them helped: Turned off IPV6. Streamed to multiple speakers 'Computer' and 'AX' (restored to just AX). Turned off 'Ask to Join new (WiFi) Networks'. Turned off Bluetooth (can't live without Magic Trackpad, so glad that wasn't it). Here's my discoveries: Lo and behold, each time I click the Airport icon in the Menu (you know it shows you've got 4 bars from AX) when the status switches to 'Looking for Networks' for a second it CAUSES the AX audio to drop out for a couple seconds (it never did that before today.) iTunes still playing, streaming, AX laser still lit, but the 'PCM' light on stereo and the sound GOES OUT EVERY time I click the Airport icon in the menubar, just like the regular, annoying dropouts. So, to reduce traffic I quit Safari (3 tabs, no streaming, just Gmail, Google, and Netflix browsing). Lo and behold, the dropouts stopped altogether. No other Web apps going (not iTunes Store, Genius, Ping, nothing), so I launched Chrome to the same 3 tabs and the dropouts HAVE NOT RETURNED. That's right, not only did simply QUITTING SAFARI cure it, and Chrome doesn't contribute to it, but I can demonstrate it just by forcing my Airport to re-scan. Works for me, written using Chrome. The other reliable fix is to hardwire MacBook to the Switch. This is obviously not ideal, but Airplay audio doesn't drop out over Ethernet. Also, in all my tests, it made no difference whether iTunes did the streaming, or Airfoil did.

I have reorganised my music in the itunes folder in windows explorer. Now I can't sync all my music to a new iPad, or play the music from itunes (as it is looking in the old location). How do I repoint itunes to all my music?

I have reorganised my music in the itunes folder in windows explorer. Now I can't sync all my music to a new iPad, or play the music from itunes (as it is looking in the old location). How do I repoint itunes to all my music?

Have you read for possible solutions over in the "More Like This" thread over here?----------------------->
Check out the following KB Articles: http://support.apple.com/kb/HT1329 How to use your iPod to move your music to a new computer
http://support.apple.com/kb/HT4527 iTunes: How to move your music to a new computer

I accidentally deleted a folder of music from iTunes. I have Match, and now it seems deleted from all my devices. How can I get it back?

I accidentally deleted a folder of music from iTunes. I have Match, and now it seems deleted from all my devices. How can I get it back?

Were you in iTunes or the Finder? If you were in iTunes what exactly did you click? You say "a folder" but the only "folders" in iTunes contain Playlists and deleting a playlist will not delete tracks from the iTunes library.
When you deleted the music were you prompted to delete the tracks from the cloud? If so, did you do so?
Were you prompted to move the files to the Trash. If so did you do so? If you did have you emptied the Trash?

HT5517 My AppleTv only allows me to play purchased music from iTunes. I have an extensive library that I burned from CD's. How do I play this? Thanks

My AppleTV only allows me to play purchased music from iTunes. I have an extensive library that I burned from CD's that I am pulling my hair out to figure out how to play them. Is this possible? If so, how? Thanks

Your music library needs to be in iTunes on a Mac or PC. In iTunes enable Home Sharing and you should see your music library and playlists on the Apple TV. Both the computer and ATV have to be on the same WiFi network.
See the following page on Home Sharing.
http://support.apple.com/kb/ht3819

HT1391 cant play my music in itunes after copying to larger hard drive.

cant play my music in itunes after copying to larger hard drive.

I'm guessing you moved rather than copying.
What steps exactly did you take?
If you moved the iTunes Media folder from <User's Music> iTunes to some random location then that is wrong way to do it. You haven't complained of an empty library so I'm guessing that's what you did.
What generally works is to move the entire iTunes folder to say X:\iTunes, and then hold down shift as you start iTunes. You should get a prompt asking you to choose or create a library. Click choose and browse to the moved library.
If you moved just the media folder then move the main iTunes folder, shift the media folder inside, then shift-start-iTunes. It should all come together.
tt2

All music in itunes ipod says no content and will not sync music

all music in itunes ipod says no content and will not sync music

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

How do I set up my iphone 5 so I can access my family account? I purchased music from itunes using my apple id, and those songs do not appear in our family cloud.

How do I set up my iphone 5 so that I can access my family account? Recently I purchased music from itunes using my apple id, and now I cannot find those songs in our cloud. I wanted to add those songs to my ipod. Do I have to buy them again using my husband's apple id?

Welcome to the Apple Community.
You can use different ID's for iTunes and iCloud.
Just delete the account in settings > iCloud and create them their own account.
if the children are minors, you wiil need to create and be responsible for each account yourself.

Playing back music on Itunes stays on 0.00 and counter does not move

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