Playing dvd's with cyberlink power dvd

Hi,
Just purchased new notebook today, can't get dvd's to play at all.....am trying with the cyberlink power dvd12 but its not playing out at all.
I've tried several dvds to make sure its not the dvd's - its reading the dvds when placed in the drive but not loading with the cyberlink power dvd......have it set to auto play
Any help appreciated please
Thanks

Hi,
For the very first time, please use CyberLink software to load a DVD.
After the first time, it should load other DVD's.
Regards.
BH
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Hi 3kids4me,
Welcome to the HP Forums. I see that you are looking for Cyberlink Power 2go. I can help you with that but I will need some more information. What is your product number?
Find your product number on a desktop:
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Hi scarlettclayton,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I saw your post regarding your Cyberlink Power DVD will not play a movie. I will be happy to help you with that but I will need more information then what you provided. Is this a DVD or a Blu-Ray? Are you getting an error message at all? What operating system are you using?
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As a test of what Steve wrote, go back to PE, and Burn to Folder. Point CyberLink Power DVD to that folder and play from there. Do you get Audio?
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Driver Name: stwrt64.sys
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Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Hi rhr22,
Welcome to the HP Forums!
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I work on behalf of HP
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Hi @pattyathome
Welcome to the HP Support Forums!
I understand that you are having trouble with an external dvd player attached to your notebook.
What is the full product number for your notebook? Please read the following if you need help in finding that.
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Message Edited by mbrown0420 on 07-25-20070:58 PM

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http://lh3.google.es/rmorinr/Rqhsqp7cvhI/AAAAAAAAAfM/qtzo3E8-sQQ/s44/VLC_DTS_Options.JPG">
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Playing dvd's with cyberlink power dvd

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