Playing on home DVD players

I have burned many DVDs on DVD Studio Pro and just recently I have had a client tell me that the DVD player said "check disc" on his Toshiba and Sony DVD player and would not play. I played the same DVDs on my Cyber home player, Mac Computer and a PC computer and it worked fine. Obviously if he can't play it I need to fix it.
I have a Power Mac G5. My drive is a SONY DVD RW DW-U21A. I use compressor in FCP. I use Verbatim -R ink jet printable DVDs. Do I need to purchase toast or possible a Lacie external DVD burner? It is driving me crazy that I can play them and my client can not. He said he bought his Toshiba 6 months ago and the Sony player I am not sure about.
Any thoughts???
THANK YOU!

Yup, i would highly suggest Toast. Toast is a dedicated burning software, whereas DVD SP is more for authoring.
You can't set the burn speed in DVD SP either. Toast you can.
If you are buying 16x media, and your burner supports 16x, then DVD SP will output 16x.
If you have 16x media in a 16x drive, Toast can knock it down to 4x. At least in my Pioneer 109 that is the way it works.
I usually do 4x and it has been fine. We turn in plenty of DVD-R media for replication.
Use 7.0 - 7.4mbps for video and max of 224kbps for audio and you should be good on playback.
If your clients disc isnt even playing at all, then it might just be his player.
$35 players these days can be pretty crappy.
But if he has a Sony, then i dont know what the deal is.
I love Sony DVD Player.
Hope this helps.

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